4.1
out of 5
Excellent
(180 reviews)
(Neighborhood average
4.0)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
The hotel was clean and safe, the staff was helpful and courteous. There was one staff member who spoke decent English (somewhat limited) and other who... knew a little English. The location was good at perhaps 8-10 minutes from Ueno station and a Starbucks coffee shop. About 4 or 5 minutes away there was a mom and pop shop that sold Musubi (triangular rice balls) and some sushi rolls, a 24 hour grocery store, and a coin laundry (laundromat). My group left Tokyo for a three day trip with return reservations at the Chisun Hotel Ueno and asked the hotel to hold our large bags until we returned, which they did at no additional charge. All in all I recommend this hotel for the budget minded traveller who is looking for a clean place to sleep that is safe and functional. The rooms are small but then this IS Tokyo after all. Reviewed by a Hotels.com guest on Sep 21, 2012