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Location.
Situated in Narita, Narita Excel Hotel Tokyu is close to Naritasan Park and Naritasan Shinshoji Temple.
Hotel Features.
Narita Excel Hotel Tokyu has an indoor tennis court, an outdoor pool, and a sauna. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. This 3.5-star hotel features business amenities including a business center and audiovisual equipment. Dining options at the hotel include 4 restaurants along with a bar/lounge. The staff can provide wedding services, event catering, and currency exchange. Additional amenities include a fitness facility, multilingual staff, and gift shops/newsstands. Self parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).
Guestrooms.
Rooms have mountain or garden views. The 706 guestrooms at Narita Excel Hotel Tokyu include coffee/tea makers and slippers. Pillow menus are available. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with flat-screen televisions with satellite channels and free movie channels. All accommodations provide desks and direct-dial phones; free local calls are offered (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. In-room refrigerators and complimentary bottled water are provided. In addition, amenities available on request include in-room massages, hypo-allergenic bedding, and extra towels/bedding. Turndown service is offered nightly and housekeeping is available daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Buffet breakfasts are available for a surcharge and are served each morning.
GARDENIA - This restaurant serves breakfast, lunch, and dinner. Afternoon tea is offered.
AZUMA - This restaurant serves dinner only. Closed Monday.
HOURAI - This restaurant serves dinner only. Closed Wednesday.
Pegasus - This tapas bar serves dinner only. Closed Wednesday.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor tennis court, an outdoor pool, a sauna, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The hotel's free shuttle bus service from Narita International Airport Terminal 1 is at bus stop No:16, and Terminal 2 at bus stop No:26. The first service starts from 8:00 AM and the last service will be at 11:10 PM. It runs every 30 minutes.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The building is nice enough, even if old. My only gripe was that the shuttle bus from airport to the hotel is only once an hour in the afternoon. So because I missed mine i had to wait 50 minutes, after a long long flight.Genuine Hotels.com guest review
"too bad this hotel is at the airport"
a fine place to crash while waiting for a flight. too bad it is not located in tokyo properGenuine Hotels.com guest review
"excellent place"
excellent place to stay at. there are 3 different restaurants and a bar. spa service, pool, gym, ect. the rooms and bathrooms are very big compared to other Japanese hotels and the service is excellent. there are free buses to the airport and to the train station and nearby mall with pickup. great place to start or end your journey in japan. near the […] station there are a lot of shops and restaurants. i didn't go to the mall but its a mall so it should speak by itself. definitely will consider it on my future visits. Read moreGenuine Hotels.com guest review
I love the high speed Internet in the room.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Just what we needed!"
We decided after a 12 hour flight with 2 kids that another bus or train ride might be too much so we chose to stay close to the airport our first night. This hotel is about 15 mins away via a free shuttle. The staff did speak enough English and were very friendly. Rooms were a little in need of updating and very small (we had to book 2 rooms!) But they […] gave us adjacent rooms. The bathrooms were well stocked. It was quiet! And the breakfast buffet had enough American items to make the kids happy (although I'm not sure I'd pay full price for it - we bought it as a room package.) Overall for the price we were satisfied. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place to stay"
I really like the location. Not much around but had frequent shuttle service to downtown Narita and to airport to catch the train. Staff was very helpful. Stayed here years ago as well and would stay here again. spa and indoor pool very nice as well. Only 3 or 4 stations on tv.Genuine Hotels.com guest review
"Nice airport hotel"
Transportation was very easy. The hotel staff was friendly and we loved the breakfast buffet.Genuine Hotels.com guest review
"Overnight - close to airport"
I just overnighted here. fine for an overnight. Close to hotel and free shuttle takes only 15 minutes to airportGenuine Expedia guest review
"Good for airport users."
Good hotel, but very far from Tokyo downtown. Conveniente if you need the airport.Genuine Expedia guest review
"Great service!"
It's my second time for staying in this hotel. First, 15 minutes free shuttle from the airport, if you are having a layover in Tokyo, this is your best choice. Second, super awesome service and the breakfast here is great. I had a late dinner in the bar here, the stuff was really nice. Comfortable bed and nice service, there's no reason for me to not […] choose this hotel Read moreGenuine Expedia guest review
"OK hotel"
This hotel is old. I don't like some of the outdated facilities eg. key, plug, and the charged public bathroom. But overall it is clean and comfortable. The public bathroom is good as I visited. One bad thing is the short of shuttle bus - most of the day they have only one per hour. Some other hotels nearby provide half-hour shuttles.Genuine Expedia guest review
"Really nice"
The hotel was very clean and comfortable and the staff was quite nice. I didn't care for the breakfast buffet, but there was plenty of food. The airport shuttle was a nice extra.Genuine Expedia guest review
"Great For An Overnight Lay-over"
Room was a bit dated and small but clean and comfortable. Hotel was close to airport which was the priority for me: 20 minutes by shuttle. WiFi was a bit sketchy so you need to go down to lobby to get a good connection.Genuine Hotels.com guest review
"Ordinary"
The room is old-fashion but in general OK. You get what you pay. English capacity of staff is better than other airport hotels at the similar price range and they also serve Western style breakfast. However, the shuttle bus to the airport or the Narita station does not run as frequent as other airport hotels.Genuine Hotels.com guest review
"Perfect clean hotel for an overnight stay."
Perfect hotel for an overnight layover at Narita with the free shuttle and breakfast. The bed was a little too firm for non-Asians but preferable over a sagging mattress. We had a 9:00 am flight the next and thought we had to take taxi from the hotel and will miss complimentary breakfast which would have been okay with us for the price we paid for the […] room. Luckily they have a 7:00 am shuttle and breakfast is served at 6 so it did not cost extra. We weighed in on the reviews about the beautiful and luxurious nearby hotels at about 75% more, but opted for this hotel and very glad we did. Read moreGenuine Expedia guest review
"Great hotel for everyone"
Siding expect too much with the price but overwhelmed with the overall appearance of the hotel in and out and the services is very superb.Genuine Expedia guest review
"good hotel, bad toilet"
clean and comfortable except for the usual hard Japanese beds. Quiet room, slept well. Nothing going on nearby. We arrived late and everything was closed. Good airport hotel. Very Japanese bathroom. The toilet is a washlet, which everyone in Japan raves about. I just want a plain toilet. A toilet that washes dishes and blows horns and whistles every […] time something happens is just wierd. I have an American size behind and want a seat that fits - keep the "car wash" seat. Read moreGenuine Expedia guest review
very servicible for a one night stay awaiting a filght out of NaritaGenuine Hotels.com guest review
"great convenience for staying near Narita for tran"
Excellent, convenient location, great breakfast. I will stay here again when I have to transit at Narita.Genuine Expedia guest review
"lesson learned"
First, a word about Expedia and the Excel Tokyu's policies ... GREAT. We booked an earlier stay at the hotel, but due to the weather our flight was delayed and we missed our connecting flight. So we could not keep the reservation. Expdia negotiated this last minute cancellation and were able to the elimination the cancellation fee. Moreover, we promptly […] received our refund. Regarding the hotel, as a place to bed down for a late arrival - early next day departure and for the very reasonalble value we got for early booking (6 months in advance) it was a good deal, However, if we booked only one month in advance, it seems it would not have been a good deal. Lesson learned ... book early and Expedia. Read moreGenuine Expedia guest review
"great hotel"
very nice hotel, great free shuttle to airport or town/mallGenuine Expedia guest review
"Great clean hotel"
This is a very clean 4 stars hotel close to Narita airposrt. Excellent free shuttle service, rooms small but very clean. Pleasant facility with a good variety of choices for breakfast buffet. Front desk staff knows how to manage large influx of guests, we were about 20 waiting to be checked in and it took only 5-7 minutes to get us all taken care of. […] Very efficient. They charge my credit card with breakfast by mistake but I got a response to my email in 24 hours informing they will refund my credit card, since breakfast was included in my reservation. I will definitely stay there again for airport overnight stay or for the first night on a trip to Tokyo to get rested. Thank you. Read moreGenuine Expedia guest review
"A BIT WOBBLY HERE AND THERE... BUT GOOD."
GOOD VALUE AND CONVENIENT LOCATION. COULD USE BETTER FOOD SERVICE OPTIONS. BREAKFAST BUFFET WAS SHAKY. BED NOT COMFORTABLE. AIR CONDITIONING LAME.Genuine Expedia guest review
"Perfect airport hotel"
This hotel is a very decent airport hotel. It's well worth the money spent. It's only about 10-15 minutes by hotel shuttle bus. The room is not too small compared to other hotels in Japan. The room condition is quite new.Genuine Expedia guest review
"Shower didn't work"
The shower had only cold water in the morning, since the heating failed. Personnel was just sorry for the inconvenience but didn't offer any alternative solutions than showering cold. Doctors do, however, not recommend pregant women to take cold showers.Genuine Hotels.com guest review
"Good hotel for the price"
4 star hotel all the convinience of a 4 star hotel is in this hotel. Receptionists at the lobby speak good english they are nice and helpful. Location are far off from the city but the shuttle bus was a plus it will service you to/from the airport anytime and also will service you to/from to the mall were you can eat and shop for all your needs. I will […] stay again in this hotel. Price is unbeatable. Read moreGenuine Hotels.com guest review
"Nice airport hotel"
Everything was very nice and everyone answered questions well and in a helpful manner. It had good internet and the included breakfast had enough western food to satisfy. The only negative was that during the middle of the day the airport shuttle only runs once per hour. Otherwise it was a very good value especially for JapanGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient to Airport"
It was a very comfortable stay. The hotel has a very relaxing atmosphere with great sitting areas. The staff is extremely courteous and professional.Genuine Hotels.com guest review
"Narita Overnight"
We only stayed over one night. The hotel staff were very pleasant. Although the rooms were a little outdated, the rooms were large for Japanese hotels. The beds were a little on the hard side. The breakfast buffet was expensive but well worth it. This was the best breakfast buffet we attended during our two weeks stay in Japan.Genuine Expedia guest review
"great hotel."
The massage chair in the room was awesome after a long flight. The breakfast buffet is good and has many different options to pick from. I didn't have any problems with noise from neighbors, but I also only stayed one night. I rented a laptop for 1000Yen, so I could work on a presentation that night. I did not check out their pool and other recreational […] facilities, so I can't speak to their quality. Overall, I would definitely recommend this hotel. Read moreGenuine Expedia guest review
"Comfortable journey"
Many staff do not speak English well.Some even can not understand it. Good room hardwares. Nice breakfast buffet. Great silence in the room.Genuine Expedia guest review
"room smelled bad"
everything was pretty good except my room smelled like urineGenuine Expedia guest review
"To stay outside tokyo"
It is good for whom whants to stay close Narita AirportGenuine Expedia guest review
"Great Hotel"
Great shuttle service to and from the airport. Breafast was included with our room and it was very good. The front desk staff was extremely helpful with a problem that we had. They were able to deal with our problem in English.Genuine Expedia guest review
"Great hotel"
We spent one night at Excel hotel Tokyo for flight transfer. We like the hotel. Very clean, very fast check in and out, convenient shuttle to airport and Aeon Mall. Great breakfast. Very friendly staff. We had a 11 yo kid and the room has 3 large beds. Very nice.Genuine Expedia guest review
"Beautiful gArden and the best morning buffet"
I enjoyed it very muchGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great staff!"
I would like to commend the staff at Gardenia Restaurant. I had their breakfast buffet and the service of the gentlemen who clears the tables were wonderful, especially on 7/3. We had breakfast with a group of Chinese children guests and we observed how unruly those children were. However, the staff was still very professional and were very polite. […] I saw a kid who spilled boiled rice on the floor and the staff member quickly cleaned up the mess. They are truly most admirable. Please make sure to let them know that I was very impressed with their service and professionalism. Read moreGenuine Expedia guest review
"Good Deal"
The shuttle bus is not frequent enough. The breakfast is great.Genuine Expedia guest review
"An ok place"
Just an OK place. Close to Narita airport and free shuttle.Genuine Expedia guest review
"Good Service"
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasant"
This hotel is really nice. The staff are very accommodating and helpful. They only reason I marked down for the cleanliness of the room is because although they cleaned the room very well the first day, the second day they left the towels around the room, even though they replaced them. The bed is comfortable but the pillows are a bit weird, hard on […] one side, beaded on the other . . . its hard to explain. I would recommend staying here for short or long stay. Read moreGenuine Expedia guest review
"Tokyo vacation"
Excellent shuttle airport service, included breakfast and spacoius hotel room for a decent price. I would stay there again.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A good choice for what it was"
I was forced to spend the night at Narita because of a missed connection. The hotel was well located and easy to get to. The bus service back to the airport was a little manic. I recommend you take a taxi to and from the airport if you can afford it. The rooms were dated but very clean. The room was unbearably hot and it wasn't clear to me how you […] could regulate the temperature. I had to open the windows to get it to a comfortable temperature. If you're facing the street you'll have a lot of noise. Bring some earplugs. I also ate at the bar upstairs which was surprisingly good. The breakfast was ok. Neither terrible or especially good. Read moreGenuine Hotels.com guest review
"A convienent transit hotel"
The room is clean and comfortable. The hotel was gracious enough to allow me to stay in the room an hour beyond check out time. The co vengeance to the airport is a real plus.Genuine Expedia guest review
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