3.7
out of 5
Good
(233 reviews)
(Neighborhood average
3.9)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
We chose this hotel based on past reviews and its central location to the sights we wanted to see. Boy, were we blown away! Service: we did order room... service. However the staff was more than welcome to provide us recommendations and directions to local attractions. Many of them were bilingual. Cleanliness/condition: the room was as expected. Clean, with no signs of wear or worn out items. The rooms have universal plugs compatible with US plugs without adapters (don't forget, it's still 220 volts). Our only gripe was that on one night the hot water didn't work. They fixed it within an hour, though. Food: we elected to pre-purchase breakfast with our reservation. Impressed would be an understatement! Two staff members tended to a room of eight tables (16 seats). All the foods were freshly prepared, including the bread. Plus, by the second day, they had our coffee preferences memorized. By the way, they fresh-made each cappuccino or latte. No cheap, automated machine for this hotel! Overall: excellent experience! Highly reccomended! by a Hotels.com guest on 02/23/13
