4.2
out of 5
Excellent
(204 reviews)
(Neighborhood average
4.0)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Traveling with husband, sister/brother-in-law. Pillo is a very nice hotel, rooms are spacious (we had king sized beds) and clean. The bed was comfortable... and sufficient pillows. The exhaust/vent fan in the bathroom did not work. Service in the hotel restaurant was indifferent, almost rude. We sat at a table in the bar area, several servers walked by to other tables including one right next to us, without acknowledging our presence or sending over the assigned server. We had to go to the bar to get drinks, had to remind the bar tender to finish pouring pints, of Guinness, had to flag down another server to order food. As a result we did not eat there after the first night. by Kim from Phoenix on 04/24/13
