Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Feast Restaurant - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Very clean and comfortable; great value for money. Staff service was excellent. We loved the garden in Sheraton Bandung; very relaxing and so nice to be in nature with all the butterflies! We actually returned 3 days laters as we could not get to Jakarta due to the floods. A great place for relaxation if you are thinking of getting away from the hustle […] and bustle of city life. Read moreGenuine Hotels.com guest review
"Cater to all family and corporate needs."
From front office to cleaner, make you feel like home.Genuine Hotels.com guest review
"this hotel do not qualify as 5/4 star"
Our room bath water did not drain since we arrived, but no action was taken even after several time we have infromed the front desk. This hotel do not qualify for 5 star or event for that matter 4 starGenuine Hotels.com guest review
"A real bargain stay at a 4.5 star hotel"
From the information, I was expecting the valley to be totally forested. Instead we were looking at hillside houses among some greenery. But nevertheless, it was very relaxing sitting at the balcony terrace having an evening cocktail.Genuine Hotels.com guest review
It was excellent apart from the breakfast buffet, which was poor in choice as compared to yheir peers in same ratingGenuine Hotels.com guest review
"not close to shopping cntres"
very hard to get cab. one end of the road which is super far from shopping centres n factory outlets, rooms are fantastic but the room service was like omg, dun even change towels one of the days they forget to give a towel after taking it, dount even change the mouthwash shampoo n soap. i call to remind them everyday. i stayed for 3nites n its very […] tiring to remind em n aft shopping to see ur room is incomplete Read moreGenuine Hotels.com guest review
"Sheraton Hotel Bandung - value for money"
The 'Stay 2 nights, Get 3rd night free' package was value for money. The hotel service is good, the room is nice and clean and the hotel's surrounding neighbourhood is quiet with nice hillside view. The spa packages are value of money too.Genuine Hotels.com guest review
Response by Sheraton Bandung Hotel and Tower Thank you for sharing your great experience; it is delighted to learn that you were satisfied with the overall stay with us, especially to know that you enjoyed our atmosphere Resort. Your great appreciation to our service makes us feel proud and we will always continue to deliver the best service to our guest. It was a great pleasure to have you as our guest and I do hope that we have the opportunity again to welcome you back to our hotel in the near future
"nice hotel except the taxi service"
We are staying for 3 nights at this hotel. The best thing that I like is the hotel environment. It's very green, surrounded by many trees. We were given a room at the lowest floor faced the garden. It was very nice room, but the phone network is a bit weak. Sometimes we need to go outside the room to get a better signal. Overall, the hotel is nice, […] except the taxi service ordered from the hotel. We asked for taxi few times, but all the taxis always charge the super expensive price. They don't want to run on the meter. The sad thing is they don't allow Blue Bird (the best taxi in Indonesia) to get into the hotel for passenger, although we personally call the taxi to pick us in the hotel. I hope the management can be a little bit wise. If they don't allow Blue Bird to pick the hotel guests, then they should make sure that their recommended taxi run on meter, not like cheating the guests with unreasonable prices. Read moreGenuine Hotels.com guest review
Response by Sheraton Bandung Hotel and Tower Thank you very much for taking the time to post your review in Hotels.com regarding your recent visit to the hotel. We appreciate your feedback and we are happy to know that you enjoyed our Resort ambiance as it is quite unique in Bandung In regards to the metered-taxi, we have been contacted the local authorities since it has been an issue for quite some time in most hotels in Bandung especially those which are situated near by local non - metered taxi company base. Currently a positive outcome were in the preparing stage, within this short of time the local authority will ensure that all taxi in Bandung area will be convert into metered based taxi including for a taxi that situated near Sheraton Bandung Hotel and Towers. Again we apologize for the inconvenience caused and thank you once again for your comments. On behalf of the team, I look forward to welcoming you back to the warmth and hospitality of the Sheraton Bandung Hotel and Towers in the not too distant future.
"Excellent hotel"
WE stayed 2 nights at this hotel and all was perfect. Would stay again if we visit Bandung.Genuine Expedia guest review
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