4.4
out of 5
Excellent
(32 reviews)
(Neighborhood average
4.2)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Super hotel with beautiful gardens and very conveniently situated for the attractions. A few items to grumble about which would have made my score a 5... instead of 4: 1. Upon check in they insist on you producing the confirmation from Hotels.com - I didn't take mine as I've never had to on the previous bookings I have made which caused quite a delay. Their paperwork processing needs an overhaul as they should accept electronic communications and why they have to hand write receipts when they have just printed an invoice for me I have no idea - just slows everything down. 2. Our room was not available until 3pm instead of 2pm as per the hotels.com information. 3. There are no tea and coffee making facilities in the room and the 'free' tea and coffee is only available from 11am until 6pm - this is the time when we are out doing touristy things so not particularly helpful. On a postive note, they gave us a very handy map and discount card upon check-in. This saved us a few cents. Reviewed by a Hotels.com guest on Aug 29, 2011
