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Location.
Set in a converted 19th-century building, the landmark Metropole Hotel is located on Place de Brouckere in central Brussels, Belgium. The hotel is one block from Rue Neuve, as well as 500 meters from the Grand Place square, Manneken Pis statue, and Chocolate Museum. Brussels Zaventem Airport is 16 kilometers away. Parking and valet parking are available (surcharge).
Hotel Features.
The lobby evokes 19th-century grandeur with bronze marble, gold columns, and huge chandeliers. Built in 1895, Metropole Hotel is the city's oldest hotel. The Italian baroque-style L'Alban Chambon restaurant features stained-glass windows, ochre marble columns, and parquet floors. The restaurant serves French dishes like risotto with Saint-Jacques scallops and wild boar in a sesame-seed crust. Champagne is available in the bar. Opening onto a heated, canopied terrace, Cafe Metropole serves light meals and pastries.
Guestrooms.
The Metropole Hotel's 286 air-conditioned guestrooms, including 23 suites, feature different decor. All rooms include complimentary wireless Internet access, safes, and minibars with complimentary drinks. Marble bathrooms feature separate bathtubs and showers, complimentary toiletries, and bathrobes.
Roll-away beds available, charges may apply*
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).
You’ll be asked to pay the following charges at check in or check out:
Valet parking costs EUR 25 per day
Breakfast is offered for an extra charge of EUR 28 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of EUR 50 per pet, per night
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).
You’ll be asked to pay the following charges at check in or check out:
Valet parking costs EUR 25 per day
Breakfast is offered for an extra charge of EUR 28 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of EUR 50 per pet, per night
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
A heart-shaped ring road defines Brussels’ city core, and most of its visitor attractions. Within these limits, the centre consists of two distinct halves. To the west is the Lower Town, a tangle of medieval streets centred on the Grand Place, a vast cobbled square surrounded by ornate Flemish buildings. To the east is the newer and more aristocratic Upper Town, a zone of palaces and parks, grand museums, and gothic churches.
see all hotels in Brussels"Was once a great hotel"
The hotel was fine. One can tell that it was once a great hotel, but things are a bit shabby now. The service was fantastic and still top notch. But various fixtures and furniture were really run down. The location was great.Genuine Hotels.com guest review
"Nice old hotel"
The public areas of this hotel are beautiful and the service was very good, but some details in the rooms need attention. Peeling paint, wallpaper slightly curling off the walls, some condensation spots on the bathroom ceiling and old TV's take away from a truly beautiful old gem.Genuine Hotels.com guest review
"Splendid art deco charm downtown Brussels"
Grand old hotel, café, bar and restaurant with art deco architecture and furnishings miraculously preserved for more than a century. Fantastic location in the center of Brussels, walking distance to all downtown tourist hot spots, but location on main square also very noisy at night, in particular during the soccer EM. Friendly and efficient service. Room […] (128) good sized but very poor soundproofing to the street and tired furnishings: hole in the curtain (mended), paint peeling of doors and doorjambs, chipped sink, tube-type TV and stained carpet. Free soft drinks and beer in romm fridge are a nice gesture, as is the free basic internet access. Free parking with valet service is a real plus in downtown Brussels. Breakfast ridiculously expensive, better to pop over to one of the nearby cafés for a breakfast at 1/3rd of the price. Read moreGenuine Expedia guest review
"Vintage or Outdated?"
Good price, good rooms. It was close to a number of sites and decent shopping. The sheets were a little rough, and the wifi hard to figure out. But overall it was a good choice for our budget and what we wanted out of our trip.Genuine Hotels.com guest review
"Rude front desk manger that destroyed the excellent hotel"
Rude front desk manger that destroyed the excellent hotelGenuine Expedia guest review
"Rude front desk manger that destroyed the excellent hotel"
Rude front desk manger that destroyed the excellent hotelGenuine Expedia guest review
"The good and bad"
The hotel lobby is quite nice and the location is excellent. The service was extremely variable. Here were my specific issues. 1) Ordered King bed with my reservation and placed in non-King room but not told that. When i inquired they said they did not have anymore rooms. 2) Three of lights were burned out making myself and crew originally believe there […] was an electrical problem and it took them 30 or 40 minutes to figure out and bring replacement bulbs. 3) No shampoo l or do not disturb sign was left in the room-- I had to ask the next day. The cleaning crew did not knock they just entered the room and assumed I was not there. I was standing close to the door at the time so it was not due to lack of hearing a knock. It happened twice. 4) Concierge service was variable. One told me to come in the morning and I could get my train ticket booked by them. The next morning the concierge (female) did not want to be bothered and told me it would cost more but not sure how much and i should just go to train station. So i went-- selected train had just sold out and found out did not cost more to book via hotel. 5) The walls are thin and could easily hear my neighbors television at night. The internet service was free and sometimes slow but compared to other European hotels, the service was pretty good. The ambiance and location were great! I would be on the fence about recommending the hotel. I might have just had some bad luck with the room. Read moreGenuine Expedia guest review
"Needs renovation :/"
The public spaces are avery nice but it needs rennovation. From the old style neon sign outside with semi faded latters to the turnaround door which must be 30+ years old to the furniture of the rooms, the very large environment are dumly lit but you can see dust on the lamps, etc. Might have been a grand hotel but now its an OK place to stay but that's […] it. Matter of fact it might be slightely embarassng if you want to bring someone to impress. It wont be that impressive. Definitely not a 5* !!!!! not anymore. Staff was very nice though. The piano in the hall dowstair very nice too. there is a small fitness room closes at 10pm, no threadmills but 2 elliptical, few cyclettes, no weights but some pulleymachine. If you're by yourself you should be fine. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Everthing I have to say was said above.Genuine Hotels.com guest review
"Hotel Metropole, - A work in Progress"
This hotel is a bit of a mixed bag. The public space is lovely, and our rooms were quite fine. However, the halls were shabby and a bit of a mess (missing wood pieces, etc.) The hotel is huge, but it seems that only part of it has been renovated. It is one of those properties that has a few 4-5 star characteristics, but overall is just not in that category […] in terms of the whole experience. I must say that the front desk staff was very attentive and nice. Also, what I loved about this hotel was its convenience to the train and public transportation. It was quite ideal in those terms. Read moreGenuine Hotels.com guest review
Free internet did not work. Cannot connect to the free wifi most of the time.Genuine Hotels.com guest review
"not good facility hotel with cold service"
Service is cold. No pillow for bed. They use cushion, a mall square cushion, can you believe. The show facility is not good at all. The switch is very hard to use, it took me to 10 minutes to turn off the water, which make me feel guilty as I wasted so much water. The shower head tube is leaking.Genuine Hotels.com guest review
"Stay at brussels"
Very good location, metro on the doorstep, old charming building, room was ready although we arrived at 11 am in the morning. Overall a good experienceGenuine Expedia guest review
"MAGNIFICENT FOYER"
As everyone else says magnificent foyer and location. The rooms disappointing, peeling wallpaper lots of chipped paint, bathroom more 3 star though recently renovated. I would stay here again.Genuine Expedia guest review
"Past it's Best Before Date"
Hard to believe how this old hotel has retained its 5 star rating. It probably was THE hotel in its day but it is now faded. Been a long time since I stayed in any hotel that did not have clock in the room and who did not make the wake up call as requested. No additional plugs in for computers and staff who ignore Do Not Disturb signs but more of the […] features that will send me elsewhere next time in Brussels. Read moreGenuine Hotels.com guest review
"Metropole"
We booked hotel Metropole in Brussels through expedia. It looked very grand and so our expectations were high. However, unfortunately, it did not meet our expectations and the usual standards of a 5* hotel. The rooms that you see in the photos are not actually what you get. We expressed our disappointment to the reception staff who kindly showed us […] 2 other rooms to choose from, all 3 rooms were mediocre. The plumbing in the room was not great, the toilet would not flush within a good 15mins of being flushed as it filled extremely slowly. The restaurant, that I had read good reviews about was unreasonably overpriced, at £70 per head, the menu was very limited and really not worth it. The staff were all absolutely lovely. I would still recommend it but just don't expect the grandeur that you see in the pictures. The location is excellent with metro station right outside the hotel. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No tea in the room and over charged for a telephon"
Although it is said to be a 4 star Hotel but there was not a tea tray in the room. I have been to many other Hotel but never charged for a complimentary tea in my room and it always been available for no charges. I was also charged 28.00 euros for one ,less then 4 minutes telephone call and I was shocked.Genuine Hotels.com guest review
"Business Traveller "not so much""
Room condition adequate - Bathroom recently renovated, small room, insufficient workspace (business) wi-fi free BUT slow and intermittent. Elaborate, grand but slightly shabby cafe. Lobby grandly dimensioned but shabby and worn looking. Public areas gloomy and outdated. A faded and sad looking dowager of a grander era!!!!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location, great lobby, and thats about it."
The lobby of the hotel is very nice and posh looking, however that stops as soon as you step into the room. The location was great, as it was a short walk into the heart of Brussels. But the room left a lot to be desired for the price. The rooms could definitely use an update, not only did everything look outdated, it felt old and grubby. I mean, the […] decor should at least match. The bathroom was dirty and underneath the toilet seat reminded me of a truck stop toilet....gross. We had a lovely view of the rooftop and a brick wall. The hotel seemed empty so I dont know why they gave us the worst room in the hotel. The aircon/fan did not work and we didnt feel it was safe to have the window open while we slept. Although we were on the first floor, the rooftop/fire escape was level with our window. So it wouldnt take much for someone to creep over to our open window and waltz right in. The maintanence man kept trying to come in our room even though we had the do not disturb sign up. He would knock a couple times, then before we could react, he was unlocking the door and helping himself in. This really angered me, and it happened twice. The second time I was ready to kick his you know what. He wandered off without saying a word after I yelled at him. This to me is unacceptable, and I would imagine females would feel very unsafe and vulnerable. There are better hotels out there for the money they are charging. I wouldnt stay there again. Read moreGenuine Hotels.com guest review
"Perfect Location"
The lobby is a museum-gorgeous. The restaurant was closed for three days when I was there, The service was so indifferent in the cafe downstairs that I walkied out even before they took my order. They want too much for a glass of Armagnac, charge per minute for a local call and similar charges for internet use. They just seem to be trying to squeeze […] every Euro out of every traveller. It is probably the same story for many hotels in Brussels. I would go again if I got a good rate for the room. Read moreGenuine Expedia guest review
"Not good for a five star hotel"
Based that this is a five star hotel & i had booked with a upgraded room, the bedroom was very basic( bathroom was ok) also air con was not working, I asked to change rooms which was done but only after spending 1st nite in above room. Staff were fine but hotel still hangs on to its past to much.Genuine Expedia guest review
"5* but not as we know it!"
The location of this hotel is superb so if you are looking for a central spot to see the City . However ther level of service was much to be desired, infact they were totally indifferent.Genuine Expedia guest review
"en plaine centre avec beacoup de bruit nocturne +"
A solide 3 *** Hotel instead of 5***** ! Impossible to drink a café between 10 to 5 PM. All café restaurants are closed at the mid-day. inusual for a 5 stars hotel in the city.NHJorbert.Genuine Hotels.com guest review
"vieil hotel qui aperdu de sa superbe"
la chambre etait grande, confortable, mais datait un peu.Les sanitaires etaient vieillots et la vieille télévision à tube cathodique aurait pu etre au musée.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Femstjärning?"
gammal hotell med bra läge? Men fem stjärning är det definitivt inte. Hotellet är forna klassiker.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"gamal TV"
Gammal TV från 1990, liten skärm och dålig bild. En av två hissar felfunktion där man kan åka bara till plan 2 men dörren öppnas inte alls...Bra hotlläge och bra serviceGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
le petit déj. a perdu en qualité. Les denrées sont nettement celles du meilleur marché : pain chewing-gum, oeufs brouillés sortis d'une boîte (origine Chine ?!!), macédoine de fruits idem, pommes vertes sans goût de NZ, ananas pas mûrs, etc ... Chambres d'une grande variété, d'habitude, on obtient une belle, en insistant. Cette fois-ci, à nouveau fenêtre […] avec vue sur un mur en face, assez horrible. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"ottima posizione, fascino, spazio."
Le camere sono ampie ma quella a noi assegnata dava l'impressione di essere vecchia e un pò trasandata. Il bagno è grande anche se la doccia è con vasca da bagno e tenda para spruzzi. L'entrata dell'hotel e le sale al piano terra compresa la reception sono molto belle e affascinanti nel pieno stile di un secolo fa. la posizione per vistare la città […] è molto buona. A pochi minuti a piedi si raggiunge il centro e tutti i principali munumenti. La colazione non è un granchè: frutta in macedonia non fresca, brioche in particolare vecchie e dure. Da un hotel del genere ci si aspetta di più. Read moreGenuine Expedia guest review
"Det går utför"
Jag har många gånger bott på detta hotell under de senaste tio åren och jag har tyvärr kunnat konstatera en gradvis försämring av kvaliteten. Nu tycks det som att det endast är hotellets läge som är verkligt attraktivt. Allt annat har changerat. Frukosten har gradvis försämrats från att ha varit ett under av fräschör och mångfald till att bli allt mer […] alldaglig. Vid mitt senaste besök i augusti 2012 hade t.o.m. croque monsieur-järnen avlägsnats för gott och den färska fruktbuffén ersatts av en medioker fruktsallad bestående av 85 % äpplen. Ett annat tecken på den nedåtgående trenden kan vara följande: Jag råkade glömma en praktisk tillhörighet på rummet. Saken hade inget ekonomiskt värde men är svår att återanskaffa. Jag sände samma dag ett meddelande till hotellet och bad dem att på min bekostnad sända mig detaljen. Jag har efter två veckor inte fått någon försändelse eller ens ett svar på min e-postförfrågan. Det senare skulle inte ha inträffat för fem år sedan. Jag skulle tro att detta var mitt sista besök på detta hotell. Read moreGenuine Hotels.com guest review
"Albergo di gran lusso, ma non sempre al top"
Buon albergo, con interni di gran lusso ed eleganza in pieno stile primo Novecento. Peccato per alcuni dettagli (preparatevi a combattere con le porte perennemente difettose dell'ascensore in ferro battuto) e per il personale non sempre all'altezza della location.Genuine Expedia guest review
"交通の利便性は高い"
受付対応は良かったです。ホテル自体に歴史があるので、室内デザインや設備的には古さを感じますが、特に問題はなかったです。コンセントが使用できなかった差し込み口があったので、メンテナンスが行き届いているとは言えないかもしれません。3階のスイートルームで、室内のミニバー内のビールとコカコーラの無料サービスがありました。グランプラスから一ついった駅の出入り口がホテルのななめ前にあり(ガイドブックの地図では少し離れているように見えた)、またタクシー停車場もホテルの前にあったので、利便性はかなり高かったです。Genuine Expedia guest review
"Slitna rum men vacker lobby"
Gammalt femstjärnigt klassiskt hotell vars rum är rejält slitna och högst värda två stjärnorGenuine Hotels.com guest review
"bis auf Panne am Ende ganz OK.."
Hotel wirkt zwar veraltet aber sehr gepflegt, das Zimmer war sauber aber nur mäßig schön eingerichtet, es hatte nur ein kleines Fenster in einen Innenhof, dieses Fenster war gekippt ließ sich nicht schließen und somit auch nicht ganz öffnen. Frühstücksbuffet sehr gut mit sehr netter Bedienung. Am Abreisetag gab man die Koffer freundlicher Weise in ein […] Kofferdepot, man händigte uns dabei sehr professionell wirkend einen Abholschein mit einer Nummer (unsere Zimmernummer) aus. Als wir den Koffer mit diesem Abholschein wieder abholten, übergab man uns einen falschen Koffer. Da der Koffer uns ausgehändigte Koffer genauso aussah wie unserer bemerkten wir den Fehler erst als wir schon beinahe am Flughafen waren. Diese Unprofessionalität im Management der Kofferaufbewahrung hat uns viel Stress verursacht! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Une chambre pas à la hauteur !!!!!"
Très bel hotel et personnel impeccable. Cependant la chambre (1021) n'est pas à la hauteur : le papier peint orange est maculé de tâches de colle blanche dont certaines de très grande taille. La pose du papier peint semble avoir été faite par un apprenti ou un aveugle, ce qui est inacceptable dans n'importe quel hôtel, et en particulier celui-ci. C'est […] très dommage car cela gâche tout ! et surtout c'est incompréhensible d'avoir accepté un tel travail de la part des artisants tapissier Read moreGenuine Hotels.com guest review
"Bra beliggenhet"
5stjerner i etter du kommer inn av døra. Resten er 3stjerner.Genuine Expedia guest review
"convenable"
Convenable , hotel atypique retro année 40. Sympa pour sortir du standard des chaines hotelières. Convient d'avantage a ceux qui recherchent l'époque 1900 plutôt que le luxe. Petits dejeuners correctes, sans plus. Voiturier très sympa et arrangeant avec les quelques places gratuites. Ne pas oublier de lui donner un pourboir s'il vous rend service.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"けれで５つ星？"
旅行で３泊しましたが、外観は立派なのに対し部屋の中では、ベッドがぎしぎしするし、エレベーターに閉じ込められたり、無料とされているミニバーの中にはミネラルウォーター、ビール、コカコーラがあるのみ。ミネラルウォーターはガス入りとガスなし１本ずつだったものをガスなし２本にするようリクエストしたのに対し、その場合は有料といわれ唖然としました。Genuine Expedia guest review
"Bed-bugs!"
Flott hotell, men kjipt med bedbugs. Vi fikk alle små bit på kroppen ilp oppholdet.Genuine Hotels.com guest review
"Das Hotel Metropol in Brüssel liegt zentral"
Das Hotel ist etwas in die Jahre gekommen und ist für diese Preisklasse renovierungsbedürftig. Das Personal beim Frühstücksbuffet ist auch nicht das freundlichste. Die Lage ist wiederum sehr gut zu Fuß benötigt man ca 15 min zum Grand Place. Alles in allem ist es ein sauberes Hotel leider stimmt das Preis Leistungsverhältnis nicht.Genuine Hotels.com guest review
"Hotel Metropole Bruxelles"
Un hotel di antica nobilta che ora appare seduto sui suoi allori passati.Genuine Expedia guest review
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