Ambleside Lodge

As explained by other reviewers, an empty reception with a notice advising customers to ring an external number. The voice on the other end gave directions to the room and told us where to find the key. Unfortunately the room was not the superior room (four poster bed) as booked and paid for, but a plain bedroom with an ordinary double bed and a very […] cold bathroom. I returned to the phone on the desk to check that we'd gone to the correct room and was told that I had and that the room hadn't had a four poster bed for over 12 months! No mention of a refund. The room was clean but bland. The staff at breakfast were friendly. The breakfast was what you would expect from a B&B. I would advise others to check on the booking before travelling. There are many other nice hotels in the Lake District for the price you would pay here for a 'superior room'. Read more

Genuine Expedia guest review

Now at home after leaving the hotel a day early, got there our room key was left on the desk with a note with our name and room number on it, no one around. Room very basic. The hotel appeared to let pets in the bedrooms with guest, we did not know this at the time of booking and our room smelt a little. Breakfast very tight 8.30am-9.00am waited 30 […] minutes for our breakfast, we got forgot about I think due to a guest kicking off about not being allowed to have their dog in the breakfast room whislt having breakfast with other guests !!!!. I would imagine if you want to stay in a Hotel with your pet dog then it may be fine but would agree with previous review rooms very very basic, no service, our room number 7 not very clean and no jacuzzi as booked and paid for. Read more

Genuine Hotels.com guest review

The setting of the hotel was beautiful but thats where anything good about it ended. Nobody there to greet us, no communal space, unhelpful manager, shabby old fashioned room ......... the list goes on and on. Very expensive too. Would not recommend this hotel.

Genuine Hotels.com guest review

The room looked like an upmarket care home with green velour wing back chairs and a terrible green carpet, not what I was expecting at all. I was deeply disappointed with the room and the breakfast was awful, we had a human hair in the full English, the eggs were over done too. I would suggest staying here if you are not under 40 and accepting of the […] old styles they have. It's a shame when your own house is infinitely more luxurious than the hotel you stay at. Read more

Genuine Expedia guest review

I was amazed that a hotel of this size (and apparently 4*) had no receptionist, but a phone and phone number to call someone to come down to reception. Room was very basic, tv was old with very few channels in no order and bed was a cheap, metal framed bed. Once heating went off the room was extremely cold, although was on til quite late. NO HOT WATER […] at 8am when I wanted a shower! Breakfast was lovely and the lady serving breakfast was very polite. Unfortunately I wouldn't stay here again as it felt more like a hostel than a hotel. Read more

Genuine Hotels.com guest review