Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Breakfast is available for a surcharge and served each morning in the restaurant between 6:30 AM and 10 AM.
The Lounge Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves light fare and drinks.
Room service (during limited hours) is available.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests planning to arrive past 11 PM should request entry by using buzzer on the door. For further details, please contact hotel using information found in booking confirmation.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"a good'n"
great cheap option in a good location. Only problem being there is no free parking.Genuine Hotels.com guest review
"Very average room"
My first stay in a Ramada & I was expecting more. The room was no better than a Travelodge & not as good as many Premier Inn's I've stayed in. A very low, very soft bed which I didn't find very comfortable. Few amenities in the room. The bathroom was fine but as I said, I was expecting more, especially for the price.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Birmingham weekend"
Great hotel located in the mailbox, amazing views from the room of the canal, I would definitely stay there again.Genuine Hotels.com guest review
"Decent"
Morning of check out, the cleaning staff was a little overzealous to clean room and front desk lady was sub power.Genuine Hotels.com guest review
"Couple stay"
Reception friendly. Bathroom a bit dated and small signs of damp. Could only find one towel, only to be told on leaving other ones in draw under TV, not the most obvious place when all others in bathroom.Genuine Expedia guest review
hotel was basic but rooms were large and clean. Lots of choice in surrounding area of the Mailbox for places to eat and drinkGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel was very comfortable & being next to the canal made for very pleasant walking. The staff where all very friendly & helpfulGenuine Hotels.com guest review
Very impressed with this Ramada Hotel! The staff went out of their way to help us and were very natural and friendly. The breakfast was incredible as, although it was buffet service, each of the foods were kept fresh and the stock replenished without fail. The dining area was very modern and was decorated well. We would definitely stay here again as […] we felt that the close amenities together with the staff would make us want to spend our money here again. At a time when it is very hard to part with cash, it is so important to get customer service right. I would say that the Wharfside Ramada Hotel, Mailbox, Birmingham is achieving this. Others should take note! Read moreGenuine Hotels.com guest review
"A quiet night's sleep yards from city centre buzz"
Very comfortable room. I liked that it had a full length french window so you could really get a good breeze in, which was great as the room was hot when I arrived. This hotel was lovely and quiet on a back street just a couple of mins from the main theatre and clubbing streets. It was a bit difficult to find though, and the window was difficult to […] close, so I've marked it down for those reasons. On the plus side there was a fresh coffee machine in the room as well as the usual facilities for tea and instant coffee. The ensuite shower room was immaculate, but the towels had seen better days, and the wall-fixed soap and shower gel bottles were difficult to squeeze. Having said that I would be happy to stay there again and it was value for money for the rate I paid. There are plenty of restaurants and cafes nearby and also a well known mini supermarket. Read moreGenuine Hotels.com guest review
"Decent hotel in a brilliant location"
We got this hotel at a bargain price and you really could not get a better location, if you want shops, bars and restaurants on your doorstep. The hotel itself was good, very clean and comfy rooms and it also has a Starbucks within. The only things I would say are that it is in need of a bit of modernisation - the decor is a bit dated and does let the […] brilliant location down - and also check out is at 11am. At no point were we told this, on arrival or in information in the room. However, the hotel is very good value. Read moreGenuine Hotels.com guest review
"At the heart of Birmingham with a fantastic view"
Impressively large room overlooking the lovely canals of Birmingham, conveniently situated just outside the mailbox, this hotel was faultless.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very good for visiting the mailbox"
Hotel staff were helpful, had a good deal on the room, room basic but clean, breakfast very good had 2 for 1 weekend deal. parts of the hotel could do with a revamp.Genuine Hotels.com guest review
"great hotel in city centre"
had a great stay in the hotel perfect fot getting around birmingham staff very pleasantGenuine Expedia guest review
"total rubbish"
I was put in a stinking smoke smelling room the whole room was dirty floor covered with stain and cigarette burns . when I complained stating I had booked a none smoking room I was given a twin with beds pushed together and the floor was covered with stains hall way to the room had holes in the carpet . Just disgustingGenuine Hotels.com guest review
"Great location"
First room had a smelly shower with dirty grouting. Rang down to reception, and was immediately moved to a better room. This room was lovely, clean and warm. Would definitely stay here again.Genuine Expedia guest review
"Ideal Location"
Good spot for shopping and bars.Genuine Hotels.com guest review
"Good choice of hotel"
Great value hotel and ideally located. Staff were friendly and the hotel was very clean. I would definitely use again.Genuine Expedia guest review
"Great for the price, very comfy bed!"
Was very happy with this hotel. The staff were friendly, the room was a good size and clean with everything necessary. Very nice area - lots of choice when it came to eating out! Shame that breakfast is so expensive so didn't bother with that. Only complaints were little ones - like the hair drier didn't work, the mugs didn't match at all, and for some […] strange reason, in a double room, only one towel was out in the bathroom - we had to hunt to find the other folded up in a bottom drawer. But would definitely recommend this hotel to others. Read moreGenuine Hotels.com guest review
"Good for an overnight stay. Basic amenities."
A three star hotel. Good for an overnight stay. Good location.Genuine Expedia guest review
"Replace matresses"
Buyer beware - we have stayed over a number of years at this hotel- location is excellent. However, after three times in a row having written and called the hotel about the matresses in rooms being old and very uncomfortable, we will never book again. Hotels.com have also been informed previously. It is apparent no one is taking responsibility.Genuine Hotels.com guest review
"Parking is a nightmare"
overall had a good stay, found the lady at the desk quite rude but her colleague who was there working with her made up for her rudeness. found the rooms nice and spacious and the hotel itself was good for the price. other issue was parking there is parking available under the hotel which is £18 for the day. I pesonally think its a rip off, there are […] cheaper car parks close by. Read moreGenuine Hotels.com guest review
"Ramada at the Mailbox"
I'm very positive about this hotel, but I need to write down some negatives - don't let them put you off... 1. No car park - the "nearest" they recommended was Lime Street but actually the nearest (which I used) was the Mailbox car park - just a few hundred yards. 2. It's very difficult to find the entrance - I walked around dragging my case for ages […] - it's a small entrance and it looks like you're walking into Starbucks, not a hotel. 3. The bar has zero atmosphere and was not well stocked. I enjoyed my stay - as I said - these are the negatives - andI would choose to stay there again. Read moreGenuine Hotels.com guest review
"Convenient location"
We enjoyed our very brief stay here; the hotel was ideally situated a short walk away from the O2 Academy Birmingham (our reason for visiting). It was also a stone's throw from New Street station, Birmingham's main shopping areas and of course, the Mailbox itself and all of its shops, bars and restaurants. The only thing that let it down was that we […] unexpectedly got a smoking room; we could tell by the (admittedly faint) smell and the ashtrays! I don't remember whether I specified "non-smoking" when booking through Expedia however so I'd give the hotel the benefit of the doubt! Nevertheless, the room was clean and well maintained, and great value. Would definitely stay again. Read moreGenuine Expedia guest review
The Ramada Wharfside did not come up on a borrowed sat-nav, although on our return journey home no problem. I had googled a map so was not lost completely. it would be appreciated if there were clearer signs for the hotel. The staff were exceptional, Anna was very pleasant and helpful at all times, another member of female staff on duty at the same […] time was also helpful. We certainly got value for money. The venue on the canal was idyllic. We would certainly come back again. Although the car park fee of £18 at the Mailbox seemed expensive for 24 hours it was well worth it for a piece of mind. Thank you for making our stay a pleasure. We attended a Fragile X Syndrome Conference at another hotel, my son and grandson are affected with this genetic disorder were with us at the time, they can become very anxious and nervous about places they are not familar with. both ao them were very relaxed and happy with their surroundings at your hotel, glad we chose you. Next time we will stay longer. Thank you once again. Regards Mrs Paula Wallace and family Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ramada Hotel - in the heart of the mailbox & canal"
Good location spoilt by a hard to locate reception, the street level entrance was locked for security (?) had to park in the service bay and drag case up stairs to reception which was hidden in a starbucks cafe. Reception staff efficient but busy - a smile would have been a plus! Room clean & tidy with a great view of the canal but smelt of cigarette […] smoke. Corridoor carpets could do with renewing, looked tired and worn. On the whole fine for a central base for one night. Read moreGenuine Hotels.com guest review
"The ramada hotel at the mailbox, Birmingham"
Hotel is perfectly located for easy access to shopping and nightlife. Staff are friendly and the rooms are clean and functional. Will definitely use this hotel again should we need to. Only small issue I the quality of the bed. The mattress has had it's day and needed replacing. Apart from that a really enjoyable stay.Genuine Hotels.com guest review
"Ramada Birmingham"
The hotel and the location were fine. The problem was finding it by car. The address street is not for motors and so is not in the satnav database. Even when in the space in front of the hotel, we witnessed would-be guests having trouble spotting it as the signang on the front is minimal. It would be a good idea if reservations were confirmed with an […] accompanying message about how to find the place, first by car and then once on foot. Read moreGenuine Hotels.com guest review
"Great location"
Great hotel great locationGenuine Expedia guest review
"Ramada Birmingham City Centre"
The hotel, although a bit difficult to find, is in a great location on the canal. We had an event in the National Indoor Arena and the location was really good for this - just a 10 minute walk away along the canal. The hotel is surrounded by restaurants and shops and is in a good location for exploring the rest of the city. The staff at the hotel were […] friendly and helpful. Read moreGenuine Hotels.com guest review
"Ramada Birmingham City Centre"
Perfect to visit the NIA as only a short walk. handy for shops and restaurants and easy parking.Genuine Hotels.com guest review
no food to be had after 23.00 . walked to broad steet and had a very good curry .Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Basic but good"
Had difficulty finding the entrance (look for Starbucks not Ramada) but once in it was fine. Rooms were basic but clean and comfortable. Great location for shopping and a night out in the MailboxGenuine Hotels.com guest review
"Very pleasant for the price!"
Nice lady on reception, helpful staff, large room, very clean. No toiletries but a Dove dispenser on the wall. Pleasant stay overall. Lovely surroundings, lots of nice bars, restaurants and shops.Genuine Hotels.com guest review
"ramada birmingham"
great hotel staff very friendly ,brillant location bed very comfortable did't want to get up,would stay againGenuine Hotels.com guest review
"Utmärkt läge"
Hotellet ligger på bekvämt promenadavstnd från New street station ca: 10 min och man har Mailbox köpcentrum, pub- och restaurangområde liksom kanalerna precis in på knuten. Hotel Indigos toppvåningsrestaurang på 25:e våningen med bar är även inom 100 meters avstånd. Servicen var bra med extra inlevelese från receptionspersonal dock var dubbelsängen […] mkt mjuk och med ett täcke så får man vara mycket tålig för att kunna sova bra! Rummen mot gatan är mycket lyhörda och man hörde både bilar och folk på gatan (finns dock rum som är tysta enligt andra i vårt sällskap). Frukosten var ok men helhetsintrycket dras ned av att frukosten inte vara klar enligt utlovad tid den sista dagen vi åkte, då vi hade ett tåg att passa. Vi hann dock med tåget. Kan tänka mig att bo här igen men kommer att vilja ha enkelsängar då:-)! Read moreGenuine Hotels.com guest review
"Perkekt läge."
Återvänder gärna. Både till staden och hotellet.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"dejligt hotel i centrum"
havde den skønne udsigt mod kanalen , sødt personale , altid hjælpsom. vil klart bestille igen næse år. lidt irreterende at man skulle omkode nøgle hver gang man havde været ude . men alt i alt ok.Genuine Expedia guest review
"A little off, but nice location on water"
Nothing special, but a nice location on the water by the mailbox (an exclusive but empty shopping center). Many nice resturants and clubs just nearby, plus a nice walk on the water. The hotel is a basic Ramada motel style.Genuine Hotels.com guest review
"Würde ich empfehlen..."
Hotel ist klasse! Einzig mit der Sauberkeit des Zimmers war ich nicht 100%ig zufrieden, aber das soll auch nicht heißen dass es dreckig war. In unmittelbarer Reichweite zum zentralen Zugbahnhof gelegen.Genuine Hotels.com guest review
"Kostnadseffektivt og sentralt beliggende"
Enkelt og bra hotell som holder stjerneklassen. Rimelig og sentralt beliggende, kun fem minutters gange fra togstasjonen New Street, kun en stasjon fra flyplassen og NEC-messeområdet. Hyggelig betjening på hotellet. Ingen problemer med inn og utsjekking. Manglende minibar på rommet kompenseres med dagligvarebutikken Tesco, vegg-i-vegg, som er oppe fra […] 06.00 til 23.00. Selve inngangen til hotellet kan være vanskelig å oppdage blandt mange butikk og restaurantlogoer ved siden av (se foto). Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Cosy place"
Been there week- end 13-15 may 2011- Quick incheck. Got room to the wrong side with no view to the canal, but I guess you have to pay extra for the fantastic view. No safetybox Very central location with restaurants and bars and shop just outside the door. I`ll returnGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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