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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Gallery - This restaurant serves breakfast, lunch, and dinner. Mr Todiwalas Kitchen - Pan-Indian cuisine (serves dinner only).
Recreational amenities at the hotel include a sauna, a steam room, and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
A major international flight hub, Heathrow's four terminals are connected to central London by train and Underground services. The Heathrow Express speeds into Paddington Station in 15 minutes. The Underground’s Piccadilly line is cheaper (but slower), stopping at stations including Earl’s Court, Green Park, Leicester Square and Kings Cross. Coaches run to destinations throughout the UK.
see all hotels in London"All wrong"
It's not by Terminal 5 and if you land after 11:28 p.m. you have to get a taxi for GBP 65! Ridiculous that they don't have a service car between hotel and terminals, that they can use upon reservation, and charge a reasonable GBP 10.00 per run.Genuine Hotels.com guest review
Fantastic Indian restaurant in the hotel, which is spotless. Only downer is the boring views of parking lots from the rooms.Genuine Hotels.com guest review
Too far and too expensive for the busGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Nice Hotel"
Extremely modern hotel, if you want a nice room and good facilities then this place is ideal...Genuine Hotels.com guest review
"Wonderful way to spend the night between flights"
Last time I did not realize that there were two Heathrow Hiltons. I stayed at the Terminal 4 one last time which was wonderful, but this one has much larger rooms, so I chose it this time. It does involve a bus ride (8 pounds round trip) and there is nothing worth seeing in the neighborhood, but I had a wonderful night's sleep and would recommend it […] to anyone. I did not pay extra for the breakfast buffet and was happy with my porridge and late at Starbucks at the airport the next day. Only complaint is the viciously cold air from the AC but I worked out a temperature that was good. Read moreGenuine Hotels.com guest review
An unexpected gem. I thought I was reserving a room at the terminal 4 property. This hotel was only one year old and great. I will return.Genuine Hotels.com guest review
"Hotel NOT in Terminal 5 as advertised"
I selected this hotel as it is advertised in the title of the hotels.com listing as Hilton Hotel - Heathrow Terminal 5. I anticipated a late arrival at Heathrow and early departure the next morning and was looking for the most convenient location possible. After transporting all my bags from Terminal 3 to Terminal 5 (requiring a train trip on the London […] Connect) I saw only a Sofitel. I asked the Concierge where the Hilton was located and he indicated I needed to take a taxi there, requiring an additional 20 minute wait and 30 GBP! Upon my arrival I found the check-in process took a LONG time. After checking in the restuarant was closed ... so all in all as I frequent traveler I wouldn't stay there again. Most disappointing of all was the misleading title in the listing. Read moreGenuine Hotels.com guest review
"Brand new hotel - Great rooms"
This place is brand new and has all of the conveniences one would wish for in a hotel stay. Only a couple of issues though: it is very hard to find. Taxis cannot find it and it takes a very long time to get a taxi to come to the hotel. shuttles take 30 min to get to the airport because they are hop on hop off and stop at other hotels which are not very […] close. If you have time and want to relax, this place is perfect. Read moreGenuine Hotels.com guest review
"The hilton at terminal 5 that is nowhere near terminal 5!"
"Hilton at terminal 5" is simply nowhere near terminal 5! The hotel is a 30 dollar cab ride away or a 7 dollar buss ride away from terminal 5 (and the buss does not always comes when expected!). other than that is just another 3 star, small room, boring hotel. Consequently, this is a grossly overpriced 3 star hotel! The hotel is also poorly run (it […] is new and this may be the reason). When we got there near midnight there was a long line of people complaining about a number of things. It would have been quite comical if my wife and I were not so tired after a 18 hour transatlantic flight! One highlight: The breakfast buffet was quite good! Also, the personnel felt so bad about everything that they were bending backwards to accomodate everyone.... Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Spot on"
Great value great hotelGenuine Hotels.com guest review
"Herbalife"
2nd time at this hotel and love it. Clean,modern friendly staff. Great venue and know what to expect with hilton brand. Going to cologne in September so will choose hilton thereGenuine Hotels.com guest review
"good and would recommend"
good place.Genuine Hotels.com guest review
"Convenient for road and air travel"
Just off M25 so convenient for M4 corridor as well as Heathrow. Great property but only criticism would be the bar menu which was overpriced and very basic.Genuine Hotels.com guest review
"Great new Hilton Hotel"
I travel alot with business and often stay in this area, usually at the comnpany recommended hotels around Egham/Ascot. However seeing this hotel on offer on Hotels.com I thought I would give it a go. It really is a stunning modern hotel. It is located on what is I guess a bit of an industrial park, but just off the M25 and very close to Heathrow. The […] hotel itself is quiet, modern, clean, and very comfortable. There are 2 restuarants, bar, coffee shop, spa/gym - so everything you could want. The rooms I have stayed in are very clean and modern with comfy beds. The only downside is the £12 per night parking charge. I understand why this is imposed - it is an airport hotel afterall - but I have to take this into account when comparing prices of staying here vs the other hotels I use. All in all I would highly recommend - it is my favourite hotel in the area now and I intend to be staying here again! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hilton visit"
Can't fault it and definitely will look for the Hilton Brand going forward as you get top class service, venue and experience. Nice to see they have for it right Well doneGenuine Hotels.com guest review
"yes"
Guest relations service desk staff need retraining. They donot know how to charge debit cards effectively that one ends up paying twice for the same service. My credit card was over debited twice and it was a diffucult task gettong them to understand and reverse the over billing. I get a sim alert any time my credit card is debited that was why I knew. […] For guestswith no such facility I wonder what will happen. The staff also need training in effective communication skills. Most times they seem not to understand or communicate effectively. In addition, I forgot my laptop charger in my room at checkput when I came back from the airport to pick it, the room had been fixed and I could not find it. I was told to check back by monday to see if the cleaner has turned it in to lost and found! I live outside th EU and was flying out that night so I had to go without it! This does not give the hotel a good image. I was traumatized by my experiences and I don't think I will like to stay at the Hilton T5 anymore. The experiencesjust put me off. Read moreGenuine Hotels.com guest review
"Close to airport"
it was great. The childen's food can only feed an infant. it is very small.Genuine Hotels.com guest review
No free shuttle service from T5 to hotel is a disgrace for a chain like Hilton; to market this hotel as 'in T5' is very misleading, infact it is at least 20mins ride on the shuttle from T5 (shuttle costs £4.50 each way!)Genuine Hotels.com guest review
"Great New Hotel!"
The hotel is brand new which is great. Large rooms and great breakfast. Only issue is that this hotel is not actually connected to T5 so you either take a hop-on bus or taxi from the terminal.Genuine Hotels.com guest review
Clean, close to airfreight company that had business with. My negative point is the breakfast cost £ 30/person. I think the management should review the pricing.Genuine Hotels.com guest review
"Airport hotel"
LOvely new hotel, staff very friendly & attentive. I had a very good room rate which made the difference in booking (listed price being above what I would have wanted to / been able to pay). Location a bit awkward as you need to get heathrow Joppa to get back onto airport site - but that did work well & although that cost £8 for round trip, that was […] ok when set against the room price. Would like to stay here again if got the same room price. Thanks, Mike. Read moreGenuine Hotels.com guest review
"Hilton Terminal 5 - nice but difficult to get to"
The hotel itself is very nice and comfortable. However, the transit options to the hotel are a nightmare. The hoppa bus is allegedly a good option but after waiting for almost 30 minutes for the right bus to come after flying/immigration was grueling. Taxi's are an option but they are crazy expensive and not reliable; there were a few travelers that […] were waiting for a taxi the next morning to Heathrow and ended up complaining to the front desk. I took the scheduled hoppa bus and beat them to the airport! Read moreGenuine Hotels.com guest review
"Great hotel - but far from Terminal 5"
Excellent new hotel, built in 2011, with first class staff - but not (despite the name) close to Terminal 5. There is a shuttle bus service (if you know about it, which I didn't), but since it is out of London Metropolitan Area, some of the licensed black cabs will ask for £65 for a 5 mile journey. I refused this, got another cab which asked for £35, […] then had to navigate for the driver. So arrange your transport well in advance. Once you get there, the hotel is excellent. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excelente opción cerca de T5"
Hotel nuevo, bien decorado y con todo lo que puedas necesitar. Las habitaciones ejecutivas son estupendas y en el business lounge se puede tomar un refrigerio mientras trabajas. Muy recomendableGenuine Hotels.com guest review
"Engelsk service när den är som bäst"
Det blev en kort natt eftersom vi kom sent och skulle åka tidigt men ändå fick jag bilden av att Hilton verkligen lever upp till sitt rykte. Bra personal, otroligt serviceinriktade och engelskt korrekta. Frukosten var helt suverän och det fanns mycket att välja på. Jag återkommer gärna när jag har mer tid att njuta mer av frukosten och hotellets ytterligare […] bekvämligheter Read moreGenuine Hotels.com guest review
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