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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Carnaby - This brasserie serves lunch and dinner. Closed Sunday.
Silk - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The University of London and the British Museum give Bloomsbury a bookish air. Charlotte Street offers good restaurants, while Tottenham Court Road has electronic stores to suit all budgets, and links to the 300 shops of buzzing Oxford Street. Trendy Soho is a few minutes away by foot. Full of local character, it offers interesting pubs, top restaurants, West End theatres and a rich, sometimes risqué nightlife.
see all hotels in London"Network SNAFU ruined my stay"
I was visiting (from the USA) my aunt who has metastatic cancer and wasted two hours of my evening before I was able to see her (possibly for the last time) because nothing worked when trying to get access to this hotel's network with my fairly new MacBook Pro. I even took my machine to the nearby Apple store where John, the very helpful Genius, said […] that there was nothing wrong with its networking. After failing with wireless, I even bought an expensive adaptor to try their Ethernet which didn't work either. Nothing can compensate me for the time lost with my aunt. But I didn't even get a formal apology from the hotel even though the staff could see how upset I was.I write this review from a Paris hotel where networking has worked flawlessly as it has at the convention center across the street. Read moreGenuine Hotels.com guest review
"dissappointment"
The hotel help just stands around. No good answers to questions on ares,, entertainment, etc. TV is the worst I have ever seen. Tokyo has better channel selection. Poor sound and not flat screen. Drinks over priced in lobby bar. This was a "3 star" hotel. Very bad for HILTON. Location to Underground -- Paddington station was a plus. Will never stay […] again. Read moreGenuine Hotels.com guest review
The hotel contributed quite a lot to making my stay in London a great one. It is truly a five-star hotel. As a 74-year old woman traveling alone, I can recommend it to any one.Genuine Hotels.com guest review
"Nice breakfast too."
Overall, for the price that I paid, there's no doubt that I recieved value for my buck. I'd stay here again, even though they close the front door's at 11.pm.Genuine Hotels.com guest review
"Great place to stay, great value, very good servi"
The staff was excellent. The location is in an area with lots to do and near the tube. For the money, this was one of the best buys.Genuine Hotels.com guest review
"FANTASTIC HOTEL!! (but, needs free wifi)."
I've stayed in MANY hotels in London and this hotel is fantastic. The room was a very nice size, with a large bathroom - unusual for London. Hotel is clean and modern with a nice, trendy bar and a restaurant in the lobby. Staff are friendly and helpful. The location is unbeatable. Right across the street from the shopping of Carnaby Street and literally […] steps from the classic Liberty of London and Regent and Oxford Streets. An easy walk to the bars and shops of SOHO and Compton and just a little bit further to the attractions of Covent Garden. Picadilly and the palace are also a relatively short walk as well. The location really is superb. The ONE negative is the lack of free wifi internet. Others have commented on this and I must agree. It IS unbelievable that this hotel does not offer free wifi. That said, you CAN purchase it easily from the front desk of online. And, you can walk across the street and pick up free wifi, with your morning coffee and a nice breakfast, from the Pret A Manger, Starbucks or the pub (forget the name). (HOTEL MANAGER: Please offer free wifi!!) I would very highly recommend this hotel. It is excellent!!!! Read moreGenuine Expedia guest review
"Great Location, Friendly Staff"
We were a family of 4 with 2 small children. The hotel is in a great location for families. Very close to the Oxford circus tube station, Regent street shopping and lot of great restaurants. There are also many grocery stores if you need something for the children. The hotel staff were very courteous. I hope the hotel makes high speed internet access […] free of charge. Overall, if you are having young children and want to be close to the tube, buses, shopping, groceries and good eatery, you cannot beat this place!!! Read moreGenuine Expedia guest review
"PERFEKT"
HI IT WAS WANDERFULL, THE LOCASION OF THE HOTEL IS PERFECT, YOUR STAF ANS INTIMATE SIZE. I WOUD LIKE COME AGAIN. THEK YOU VERRY MUCH.Genuine Expedia guest review
"Great Location, Very Comfortable Hotel"
This hotel is in one of the best locations of London. Room is very good, but not large. Overall everything worked well. They do have a gym with a few cardio machines that are fairly good, although it is super hot in the gym (may be able to ask for air conditioning - I didn't). I would go back!!!Genuine Expedia guest review
"Loved the location!"
A great cozy and boutique style hotel in the heart of London's shopping district. We loved the location and the fact that it was walking distance from Oxford street. (Corner of Rgent & Oxford) The hotel itself has an interesting history, it used to be a courthouse, and the bar/lounge area is where the actual inmates' cells used to be!! (By the way great […] ambiance at night) The concierge and the front desk staff members were friendly, courteous, and accommodating. The room that we stayed in was an average size room, the bed was comfortable and clean. We will stay there again... Read moreGenuine Expedia guest review
"Great location"
Great location. Friendly staff. Carpet in our room and corridor very, very dirty.Genuine Expedia guest review
"Well=situated good hotel"
We would stay there again when we next visit LondonGenuine Expedia guest review
"Nice Hotel"
This was a nice hotel in a really good location (the metro was only 2 blocks away and the area was very lively). However, no way does the hotel deserve 5 stars. The rooms were standard... nothing special. I could call this an upper 3-star hotel or low 4-star hotel. We did enjoy our say and service was good. We had a early check-out, and they brought […] us hot coffee and biscuits, which was a very nice touch. So overall, decent hotel, but not as high as its star ratings would indicate. Read moreGenuine Expedia guest review
"Great location"
This hotel is very nice and I enjoyed staying there for the most part. It is in a great location near the Oxford Station train. The neighborhood seems safe and had many restaurants. There's a little grocery/convenience store about 1-2 blocks from the hotel if you want to buy snacks or drinks. The room was pretty spacious and the bathroom up to date […] and nice. We didn't eat in the hotel because it was very expensive. There was a charge for internet, we thought it was free, so we didn't use it. We were very tired upon arriving as we had flown from the USA, and hoped to go ahead and get in our rooms--had to wait to check in until rooms were ready. One was ready on time about 2pm, but the other was another hour or more before we could get in. In room safe was handy. Room was quiet, except could hear people talking outside if window was open. Read moreGenuine Expedia guest review
"Great location for shopping, theatre & culture."
Loved the hotel & the warm cookies on arrival! Perfect location for a varied trip. The reception and concierge staff were very welcoming and helpful in all aspects of our stay. Breakfast was included in our rate but a little disappointing for the price; service was slow, there were no bowls for cereals or glasses for juice and it took nearly 10 minutes […] for them to arrive. It would have been nice to have my own flask of fresh coffee and not to have to make my own toast! Not a 5* breakfast experience. Read moreGenuine Hotels.com guest review
"Excellent location in centre of London"
The location of this hotel is excellent for a London shopping or Theatre break. On the doorstep of Oxford and Regent street. Clean comfortable rooms, great service and excellent breakfast. Only let down was the Sanook Spa. The attendant told me that there was no Male lockers as all were in use, however the Spa area was empty. The changing rooms were […] very small and the bins were overflowing - the attendants were chatting so it wasn't because they were too busy. The Spa area looked dirty and the pool cloudy so we decided against using it. Overall the stay was very nice but I would not choose this hotel for a Romantic break as the Spa facilities do not come up to scratch. Read moreGenuine Hotels.com guest review
"Lovely visit"
We stayed for my partners birthday. We had a lovely trip, the hotel even upgraded us. Would definitely stay there again and not just for the delicious cookie your given on arrival.Genuine Hotels.com guest review
"A very convenient ituation"
The room was very small and although we were promised a courtyard view - all we could see was the roof of the next door building. This is not what we expected from a 5 star hotel. We were disappointed with the room as it was not what we were promised by Hotels.com and certainly did not meet our expectations.Genuine Hotels.com guest review
"An excellent hotel in a very good location"
An execellent hotel which was very convienient for my event and for shopping. Very polite and helpful staff. Despite being in a busy location the hotel room was extremely quiet. I would definitely recommend this hotel and would stay again. Breakfast although fairly expensive was good quality.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great tourist location"
If you are in London to shop, this is the hotel for you. This well kept hotel was very comfortable and the location could not have been better for shopping. Carnaby Street is right outside your front door. Liberty Dept. Store is just across the street. We loved our stay. There were restaurants all around, also.Genuine Hotels.com guest review
"Great Location"
An Ideal base for central London, managed to walk every where we needed to, the location supported the pleasure we gained from our trip to the Capital.Genuine Expedia guest review
"Best location EVER!"
Wonderful hotel, wonderful staff, wonderful location!!!Genuine Hotels.com guest review
"Great location, disappointing details for a 5-star"
This hotel has two very good features: an excellent location, and extremely pleasant and helpful staff. There were disappointments, especially poor attention to detail on facilities and maintenance which make it feel more like a four-star than a five-star establishment. The room door was sticking (had to be pulled shut), the curtains are 'net' plus […] white plastic blackout behind, the brocade only for show at the sides, so not a very comfortable feel at night. Satellite TV channels not working, so couldn't watch live football as planned, and even had to miss 'Match of the Day' because sound-only on BBC-1! This is not five-star living! Finally, although the building is wonderfully historic and sensitively preserved, the front entrance could be made more inviting and with a bit more 'pizzazz'. The overall impression is of insufficient attention by senior management, leaving staff to struggle a little - which they do! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location"
Great location with very helpful staff. Easy walk to Regent St and Oxford St shopping. Surrounded by great pubs and restaurants.Genuine Expedia guest review
excellent service and roomGenuine Hotels.com guest review
"Great Location- NOT 5 STAR!"
The Dorchester is 5*the Ritz is 5*.... This hotel is a 4* The room we had on the top floor 616 could have been amazing... but... the spa bath didnt work, the room stank of cigarette smoke and the meters and meters of wires wound around the T.V were insane. The breakfast in the morning was basic, for a 5* hotel you expect a freshly cooked breakfast, […] but the buffet style spread in a cold vast room was just about passable. Its location is the only plus side. Read moreGenuine Hotels.com guest review
"So much was faulty"
Graet location, very friendlky staff but there was so much not working in the place & it could not be reparied that it spoiled the stay.Genuine Expedia guest review
"Very central location"
Staff very pleasant and helpful, beds comfortable, carpet was a little dirty in bedroom.Genuine Hotels.com guest review
"Next time, same location, different hotel."
Location perfect for Oxford Street and Regent Street and The Palladium. Room small, shabby. Customer service - "could do better" - didn't even bother to get my name right on the welcome letter they gave to me. Next time, same location, different hotel.Genuine Expedia guest review
"Great location"
Super hotel, helpful staff, great location and good value too.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Courthouse double tree by Hilton"
Perfectly situated close to everything as restaurants, shopping and theathres. Great english breakfast!Genuine Hotels.com guest review
"Courthouse - perfect location!"
I thouhgt the hotel was lovely - clean and comfortable and right off carnaby street - my favourite! A short walk to piccadilly circus and not far from Covent Garden. Loved the warm chocolate cookie on arrival. No complaints apart from wish I could have stayed there longer!Genuine Hotels.com guest review
"Courthouse Double Tree - Fantastic location"
We regularly stay in hotels throughout the UK and my 6 year old daughter declared that this is her favourite of them all. The bed could not have been more comfortable and the room including bathroom was spotless. The location was excellent and meant that we could easily drop bags of shopping back to our room and head back out without walking for miles […] or having to get on the tube. Breakfast selection was good. Overall - very happy. Read moreGenuine Hotels.com guest review
"Good location for the Palladium and shopping"
Extremely helpful front office staff. The receptionist could not have done more to put a smile on my 12 year old grand daughter's face. Very comfortable bed. However the room was small, dated and the overbed cupboards made us feel claustrophobic.The bathroom was small. Both room and ensuite were definitely not deserving 5 stars. The buffet breakfast […] was satisfying, but not exceptional. I chose this hotel for its location, as we were going to the Palladium, and our timetable was tight. Read moreGenuine Expedia guest review
"Excellent location"
Right at the top of Carnaby Street, the location of this hotel is hard to beat, yet despite being in the heart of London it has an intimate feel and gives a friendly welcome.Genuine Hotels.com guest review
"At these prices don't settle for a shoddy room"
This is a hotel that wins on location as it's very central and easy to get to (Victoria Line willing). The first room we were given was small and very poorly furnished. The wardrobes surrounded the head of the bed, there were no bed lights and what could have been used for a bedside area was the other side of a panel of wood. We were given a room change […] without any fuss and this made me wonder why we were given the shoddy room in the first place. Read moreGenuine Expedia guest review
"Courthouse Double Tree Hilton"
This hotel is very conveniently located ..nice large rooms ... Friendly staff ... Great shopping ... Easy access to metro ... Fabulous restaurants and theatre ..Genuine Hotels.com guest review
"Poor quality hotel, unhelpful management, but good location"
Our whole experience with this hotel was bad, other than its location and the reception staff who tried their best to deal with the various problems. Our room (103) was in poor condition. In particular, the matress was very poor quality, the duvet did not cover the whole bed, a number of light bulbs did not work, the water in the shower ran hot and […] cold and the carpet was torn away from the wall in one corner of the room. We complained and were offered a further room (109) but found that someone had been smoking in this room and so it was not acceptable. After returning from dinner, we were offered a further room (320) which we moved into after midnight. The following day we found that the new room had similar problems and also had a badly stained duvet (which we discovered on our final morning). We made a complaint to the duty manager, requesting one of our two nights to be free of charge. We were offered a free meal (which we declined as we had other plans) and a fruit bowl and water (which we accepted but was not delivered), pending review by the general manager. The light bulbs were replaced and the internet connection fixed, but the other problems were not resolved. On checking out, the general manager apologised and offered us a reduced price stay in the future. We declined this as we did not wish to stay at this hotel again. We intend to take our complaint further as we do not think that the quality of the hotel or approach of the management is 5 star. Read moreGenuine Expedia guest review
"Great Location"
Hotel staff were very friendly. The hotel was a great location, very central.Genuine Expedia guest review
"Very annoyed"
Did enjoy my stay here until the last day. Location is very good, staff in breakfast room extremely accomodating. Staff on front desk not so accomodating. Booked 2 rooms for 4 nights had a late flight out so asked for late checkout on 1 room only this was granted until 1.00p.m. We decided this was not going to allow enough time for sightseeing so approached […] desk again to see if we could extend this maybe at a charge. We were quoted in a brisk manner that it would be a rate of so many $ which we thought was reasonable. At checkout this rate turned out to be per hour + tax. This I was told was their policy which is fine but should have been relayed to me when I was quoted the $ rate so I could make the decision on how many hrs I wanted to extend my stay for. If I knew I was paying per hr I definately would have asked for clean towels. Feeling very ripped off. Read moreGenuine Expedia guest review
"Ett utmärkt hotell!"
Ett rent och fint hotell med centralt läge. Bar med trevlig stämning och bra service. Nära till shopping på Regents street och Carnaby street. Ca 200 m till tunnelbana. Vi kommer säkert att återvända till detta hotell.Genuine Hotels.com guest review
"Svarte ikke til forventningene"
Helt OK, men at dette hotellet har fem stjerner det forstår jeg ikkeGenuine Hotels.com guest review
"Veldig god beliggenhet"
Hadde en overnatting på dette hotellet. Valgte det pga beliggenheten og ble ikke skuffet. Kun kort vei fra Oxford Circus og alle butikkene i Oxford Street. Ble veldig godt mottatt av en hyggelig mann i resepsjonen. Rommet var noe av det største vi noengang har bodd på. To store senger, sofa gruppe, skrivebord osv. Badet var stort og deilig, rent og […] pent. Minuset var dusj i badekar... noe vi ikke liker. Sengene var litt for harde etter vår smak og det var litt for lytt fra gangen. Ingen støy fra gaten. Frokosten var kjempegod, koselig atmosfære og alt man kunne ønske seg å spise. Kommer gjerne tilbake neste gang vi kommer til London:) Read moreGenuine Hotels.com guest review
"Utmärkt läge"
Perfekt läge och bra storlek på rummet vi fick. Väldigt lyhört, vi hörde tydligt rumsgrannarna prata. Städningen glömde vårt rum första dagen men efter påminnelse på eftermiddagen fick vi en snabbstädning.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Utmärkt läge"
Bra frukost och rum. Wifi på rum saknas (Internet via kabel erbjuds - ej provat).Genuine Hotels.com guest review
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