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Location.
Located in London (City Centre), Novotel London City South is close to Globe Theatre, Borough Market, and Tate Modern. Also nearby are HMS Belfast and St. Paul's Cathedral.
Hotel Features.
Novotel London City South has a steam room, a sauna, and a fitness facility. Wireless Internet access is available in public areas (surcharges apply). This business-friendly property offers a restaurant and a bar/lounge. The staff can provide tour/ticket assistance, tour assistance, and currency exchange. Additional amenities include a concierge desk, multilingual staff, and guest laundry. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.
Guestrooms.
The 182 guestrooms at Novotel London City South include minibars and safes. For a surcharge, guests can use the in-room wireless high-speed Internet access. Televisions are equipped with satellite channels and pay movies. All accommodations provide desks and direct-dial phones. Additional amenities include coffee/tea makers and hair dryers.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Elements - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Recreational amenities at the hotel include a sauna, a steam room, and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
South of the City, historic Southwark is packed with visitor attractions. Famous landmarks include Tower Bridge (the Tower of London is just north), Shakespeare’s Globe, and Tate Modern. Borough Market is gourmet heaven; the 17th-century George Inn is a picture-book pub. Tourists flock to the London Eye, a giant observation wheel which offers fabulous views of London.
see all hotels in London"Nice Hotel, Great location"
We totally enjoyed our stay here. The hotel was clean, quiet and very conveniently located.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to many must-see sights. Cute new area."
It was flawless. The room was great, the bathroom and shower amazing. The service top nosh and the price just right!Genuine Hotels.com guest review
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Good experience and good location...................Genuine Expedia guest review
"Business stay near London Bridge"
Standard business hotel. Standard Novotel comfort. Great breakfast buffet.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointed business traveler"
Hotel staff is very rude and unhelpful. I have stayed here for more than 30 days this year and they seem to get worse every time. I won't be staying again.Genuine Expedia guest review
"Great hotel location"
Staff was excellent, carpeting had lots of stains in hallway, room was comfortable. Great location.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Room felt smaller than a cruise ship cabin!"
After a 7 day cruise with an inside cabin we were looking forward to a little extra space. I understand that rooms are small in London but the problem here wasn't exactly that the room was small - it was more that it was not well thought out. There was very little surface area in the bathroom for our things. The funny little 'closet' was tiny and if […] you put a suitcase on the built-in bench inside it was impossible to access the only drawers. We ended up living out of suitcases. Otherwise, it was okay. We had a decent late dinner in the bar. Breakfast was way too expensive when you can get full English breakfasts at several little cafes near the tube stop. Nice, clean hotel in a decent location but I will try to find a better one next time I stay in London. Read moreGenuine Hotels.com guest review
"Better look elsewhere for family"
Stayed in London 3 nights with wife and 2 kids ages, 9 and 12. The room was very small, and not well cleaned or maintained. A bad odor came from the bathroom and the sink was clogged with hair. The hotel did not fix until I called repeatedly. Hotel is located close to the Thames but a very long walk to attractions. The nearest tube stop is London Bridge […] but you need to walk past many pubs along the way, one with drunk patrons vomiting in the street. 20 pound taxi ride to anywhere. Staff was not very helpful, concierge lacked local knowledge. Coffee shop was nice and provided cream for our coffee. Read moreGenuine Expedia guest review
"Family Stay"
Rooms were a bit small but very clean and well-maintained. Pull-out bed wasn't very comfortable, but the queen bed was fine. The room had no coffee-maker, so unless you drink tea you needed to go to the restaurant to get a cup of coffee. There was no free wi-fi...which we knew ahead of time but we still found it to be ridiculous. The two public computers […] in the lobby were helpful but there was no privacy and we often had to wait for one to be available. The fitness center was very small, but the aerobic machines were very good...and it was not very crowded. However, no one mentioned that the room cardkey must be activated before use in the fitness center, so I wasted about 1/2 hour trying to get it to work (and trying to find help on the floor) until an extremely helpful maintenance worker explained what I had to do. Borough Market nearby was a dream, and access to the Thames was perfect, but the actual location of the hotel is somewhat bland. All in all...a decent place to stay, though we thought it was a little overpriced. Read moreGenuine Hotels.com guest review
"Bad Experience"
we arrived in a red eye fligth from ATL to Heathrow in the morning around 9:00 am havent slept and the room wasnt ready until 2:00 pm, very disappointing. Rooms and bathrooms are so small that there is no way you can fit 4 people or even three,Genuine Expedia guest review
"Travelers Beware!"
After missing a flight from the US and calling the hotel to explain we will be checking in 12 hours late, my family arrived at the hotel just before midnight. We were told that our room was not ready because there was a problem with the bed. We were shipped off to another hotel all the way accross town and back near Hathrow where we just came from. […] (They could have arranged this when I called them the first time). The next morning we were shipped back to the City South hotel. The room was cramped. The A/C did not work and the shower, dispite a number of attempts to fix, leaked water all over the floor every day. If it were not for the central location of this hotel, we never would have selected it. I would not recommend Novotel City South to travelers with children. Read moreGenuine Expedia guest review
"Mixed feelings on this hotel"
Great breakfast and location. Wonderful staff. BUT: 1) Room was too hot and they could not seem to fix it. We complained each night. It really was aggravating to need to sleep on top of the sheets undressed to be even then uncomfortably HOT. 2) The internet was not free. This is not new but it is aggravating. What was maddening about the internet is […] that they wanted to charge $10 Euros per day PER DEVICE. So if your wife and kids each had computers and smart phones, which we did, then we would have had to pay $60 Euros per day for all 6 devices. At other Novotels, the internet is free or you pay one fee and there is no limit on devices per room! 3) We had to pay for the internet in Euros in London AND the surcharge/exchange rate on pound to Euro to US dollar conversion was atrocious. Again at other Novotels in Europe they exchanged for a fair rate, but a 10%+ profit or more on each transaction was not nice. 4) Staff was not knowledgeable about restaurants in the area and could not even suggest a good family fish and chips place. All this being said, the hotel was OK; and one can do a LOT worse, but there really are better deals on hotels in London on hotels.com. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The Novotel South City London"
We were traveling to London with our children ages 3, 5, 9, and 11 for the first time and relied on Hotels.com reviews to pick a hotel for our week stay. We were SO happy with The Novotel! They stored our bags in their luggage room until our room was ready so we could get out and begin exploring the city. It is only a few blocks walk to the River Thames […] where you can find many places to eat at night and walk the river. We booked the standard queen bed with a queen pull out bed, and both were comfortable. They did not stock what Americans call bath or wash clothes, but this is very European and not a bad reflection on them, just know to pack a few on your European travels. They have a buffet breakfast in the morning and a nice bar with a few big screens for winding down at the end of the day. Easy internet access in the rooms also. It was our first time using hotels.com, and we'll definately return to them AND Novotel. Read moreGenuine Hotels.com guest review
"Room was not clean"
My room was not clean when I checked in. I called the front desk to complain and left a note for housekeeping asking them to throughly clean my room. There was trash left on the floor, candy under the desk, and no towels. When I got back to my office after work the mess was still there and the note was gone. I had to call the front desk again to complain. […] By the time I got back from dinner they had recleaned my room and sent up a fruit basket and bottle of wine but it was too little too late. All I could think about my entire stay was the lack of cleanliness of my room. I would not recommend this hotel to others based on the lack of cleanliness alone. Read moreGenuine Expedia guest review
"3 night stay in average hotel"
The room was too small for a 4 starred hotel. There was not a wardrobe. It was just a stand with 8 hangers.Genuine Expedia guest review
"Highly Satisfied Customer"
The only problem we had with our motel at all was the shower leaked but the shower had such good water pressure that cleaning up a little water on the floor did not present that much of a problem to me. I will recommend the motel to my friends and I will use the motel again. Also their buffet was outstanding and the staff could not be beat. Overall […] I had excellent service. Read moreGenuine Expedia guest review
"Convenient and clean(for the most part)"
Everything was great... except the couch was converted into an unneeded 2nd bed... and the comforter on the 2nd bed was covered in hair(not mine). The main bed was clean and fine - I just avoided the 2nd bedGenuine Expedia guest review
"Great location"
Great location. Walking distance to the London Bridge tube station and several sights (e.g. London Bridge, Tower of London, Southwark Cathedral, St. Paul's Cathedral). Overall, we were pleased with our stay.Genuine Expedia guest review
"" Will come back if given a chance""
The hotel's location is convenient to restaurants and public transportation. It is clean and service of staffs is very good, they are all very helpful. The size of the room we were in is fairly reasonable, the bathroom with the tub and shower is a good size, the only drawback is that the separate toilet does not have a sink to wash your hands. I will […] recommend this hotel to people going to London. Read moreGenuine Expedia guest review
"Novotel Hotel South London"
Positives: Great location, very helpful front desk staff, great breakfast buffet, clean rooms. Negatives: Very small room, minimal storage (drawers, closet space), no Wi-Fi, only 2 PCs available in lobby with long wait.Genuine Hotels.com guest review
"Hotel Novotel South - Nice hotel at great price"
We really enjoyed our stay at the Hotel Novotel South - I was worried about fitting four people in our room, since I knew European hotel rooms don't typically come with two queen beds like American ones do - but our room had a double sized pull out couch that was set up when we arrived, and slept one adult and one child quite comfortably. The shower […] was hot with good pressure, the room was clean - I had no problems at all with my hotel. If I go back to London again, however, I think I will try to find a hotel in the Westminster area, since that seems to be where many of the major sites are. We didn't walk anywhere from our hotel, and although the Metro was very convenient, just a couple of minutes walk away, I always prefer to walk. Read moreGenuine Hotels.com guest review
"hope to stay there again and/or their other locations."
We very much enjoyed our stay. The resturant was very good. Location was great for our Pub-Crawling needs! Look forward to a return.Genuine Expedia guest review
"Would stay again"
Location was good for us. Computer and printer in lobby. Nice buffet breakfast in am. Staff were very accomodating-moved room because we wanted windows open and not used to city traffic noise. Stored our large bags when we went to Paris for a few days. Always accomodating. Would stay again.Genuine Expedia guest review
"London Bridge"
Near Tube London Bridge,Genuine Expedia guest review
"Good Value"
The hotel was neat and clean. The rooms were not big but I was staying by myself and it was enough room for one to stay comfortably. The hotel was quiet and in a good neighborhood. The staff were very friendly and accomadating. I would definitely recommend the continental breakfast with your room. Good food at a great price. I would absolutely stay […] here again! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent Location"
I stayed one night at the Novotel London City South after we took a cruise, we only had one day to explore London.The hotel was nice, very clean, the breakfast was excellent, close to the mayor tourist attractions. We usually stayed at a 5 star hotel but this 4 star hotel was very nice.Genuine Expedia guest review
"Staff Seemed Overwhelmed at Breakfast"
Overall, a pretty good, family-friendly hotel for the price. Decent location, 10 minutes convenient walk to London Bridge Underground station. Rooms are small but probably typical for price range in London. Restaurants and attractions are convenient--about 10 minutes walk to the Thames. Recommend early seating at breakfast (free for children who stay […] with their parents) as the staff, while friendly, seemed somewhat overwhelmed after 9 am--tables were perennially messy from prior guests, and they seemed to always run out of orange juice shortly after putting it out. Food was better than expected, with good variety. Read moreGenuine Expedia guest review
"Reasonable Hotel"
This is a very good hotel, breakfast was delicious. One drawback is the toilet, it took a long time for a second flush to work. The room is bit small for 4 people.Genuine Expedia guest review
"Walking distance from many good places"
10 minutes walking distance from the Tower of London, the Millennium bridge, the Shakespeare’s globe. Hotel staff are courteous and helpful. My room AC was not very cold, it could be one of the hottest days in the UK. Great Indian restaurant (Mango Tree) around the corner. Overall, I would recommend and stay again.Genuine Hotels.com guest review
"Fantastic Staff"
Energetic helpful staff. Rooms really designed for short-term business travelers, but good for 1-2 nights vacation. Excellent food and food service staff. Decent location close to tube and bus.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
we would never stay in novotel again, reception staff looked at us as though we were stupid,as key didn't work, she couldn't make it work either then when got to room card key wouldn't work again!!! went back to reception again looked at us though senile, but wouldn't work for here then in room only 2 cups for 3of us!! then manager phoned to see if […] we were happy & said not really he said would upgrade us but other room was no better, but by then we couldn't be bothered. breakfast was very good the only good thing about hotel. Read moreGenuine Hotels.com guest review
"Nice hotel, but expensive"
I think the hotel is very expensive. It is a nice hotel, but not the best. The Hilton is not far and it costs the same price, which is a lot better. I just think they need to cut down on the room rates.Genuine Hotels.com guest review
"Good location, comfortable hotel"
The hotel was in a good central location next to Borough Market and just across from the city. The rooms are large for London and are comfortable and clean.Genuine Hotels.com guest review
Good location. Clean. Polite staff. Executive room for family of 4 very cramped.Genuine Hotels.com guest review
"Great value, enjoyable stay"
Room was clean and modern, staff friendly and helpful. Room was quiet and fine for a family of 4. Paid for breakfast which was great although very busy between 8 and 9am, expect to queue a few minutes to get in. Location was good, 5 mins from the river and tube. Price seemed very reasonable for what we got. Would stay there again.Genuine Hotels.com guest review
"Comfortable stay"
The room was modern and clean and the bed was comfortable. All the essential things were there including tea/coffee/biscuits. Our son's bed was a sofa bed, which was actually a double-bed size, so would be suitable for two kids. Only negative things were the drains in both bath and the sink were very slow to get the water down. The breakfast included […] good variety of hot and cold food, but there was a queue to be seated and croissants ran out before they delivered more. Otherwise, it was a great hotel and we enjoyed staying there very much. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointed"
During the afternoon of our arrival there was refurbishment work underway in an adjoining room which was extremely noisy. When we complained the management said there was nothing they could do about it because the builders were under contract to finish asap. Furthermore they told us they would be starting work again the following day (Sat) at 9.00am. […] In the event that did not happen. The bathroom in one of our rooms smelled like an open sewer - management agreed it was unacceptable but again could not or would not do anything about it. General condition of the hotel was "tired" and needed some work - which it was clearly getting. Staff and service were generally pretty good. I would not stay at this hotel again. Read moreGenuine Hotels.com guest review
We had a fantastic time. The hotel was in a great position, handy for the tube and the river for a bit of a walk. The staff were excellent, breakfast was spot on and the children age 9 and 12 were very impressed with the computer access in the foyer. We went to see girs aloud at the 02 and my sister and I enjoyed a couple of drinks whilst the boys updated […] their photos to facebook. We felt safe in the area and got a good deal on the room, plenty of room on the sofa bed. Would definately go back!!!!!!!!!! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great for the city"
Good breakfast. Friendly staff. And only ten min walk from London Bridge station. Safe neighbourhood at night.Genuine Hotels.com guest review
"Great location and quiet family room"
We stayed one night for a visit to Westminster the following day. Shared a superior room with our two kids who shared the sofa bed - bit bumpy and worn in places and a shared duvet. Next time would ask for an extra duvet so they could have one each. The mp3 plug-in didn't work but we were only there for the night so listened to the radio instead. Couldn't […] seem to change the temperature in the room and, although it was mid winter and snowing, it was a tad warm. Next time would take lighter night clothing and ask the obliging and polite staff to sort any of the minor niggles. Overall, the room was clean, pleasant and quiet with a stunning view of the Shard. Did not take up the £15 per adult breakfast (children free) nor eat there. The hotel is excellently located with Bankside restaurants just a stroll away plus easy access to the Clipper boat stop and 5-10 minute walk to the tube. Would stay again for location alone. Read moreGenuine Expedia guest review
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