3.0
out of 5
Good
(1,084 reviews)
(Neighborhood average
3.2)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
This was a great place to stay if you're not looking for an ultra-plush, fancy pants hotel. The breakfast each morning was more than sufficient (cereal,... hard boiled eggs, cheese, juices, coffee, toast, jams, etc...) - and the staff was incredibly efficient at refilling all of the empties. The hotel itself (past the reception area) looks like any other slightly older hotel you would expect. There are cracks in the walls in some places, but it's not scary or even dirty feeling. The other posts about how "dirty the carpets are" or how there are "cracks in the bathroom tile" are exaggerated. The carpets can't be clean. It's London. It rains. People have dirty shoes. The housekeeping staff does a tremendous job of keeping all the rooms and common areas very clean, providing fresh towels, and general upkeep. The hotel was a 5-10 minute walk to two tube stations (Bayswater and Queensway), which made getting around incredibly convenient. Also in the same distance were a number of restaurants, shops, a mall, a grocery store or two, a drug store, banks, etc. All located in one convenient area. You couldn't ask for a better location. All in all: great place if you're not looking to spend a million bucks. The hotel staff was incredibly friendly, helpful, and more than willing to accommodate. by a Hotels.com guest on 06/21/11
