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Room 1:

Novotel London Waterloo

51.494834, -0.118749
4 stars
113 Lambeth Road, London, SE1 7LS United Kingdom ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $196
available on 05/27/13
Price Match Guarantee
4.3 440 5

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    Image of Novotel London Waterloo, London
    4.3 out of 5 Excellent (440 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    • Hotel Video

    Overview

    Modern hotel on south bank, near Waterloo and Westminster

    Located on the south side of the Thames, Novotel London Waterloo is a short bus ride from Waterloo Station and a 10-minute walk from Lambeth North Underground Station. For a bird's eye view of the city, you can ride the London Eye, a 20-minute stroll up the riverbank.

    WiFi is available throughout the hotel and is free in Executive rooms. Nespresso machines and iPod docking stations are also free in the top tier rooms, while all rooms have amenities like satellite TV, coffeemakers, and minibars.

    Elements restaurant and bar is open late serving à la carte meals and snacks. Room service runs around the clock and there's an onsite gym with sauna and Turkish hammam.

    Sofa beds are available in all rooms and 2 kids under 16 stay free when traveling with adults. They also get to nosh for free at the breakfast buffet.

    Walk north 15 minutes and cross Westminster Bridge, stopping halfway across to enjoy one of the world's great urban views. You can then stroll around the Houses of Parliament to see the statues of Oliver Cromwell and Winston Churchill in Parliament Square.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $196
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Executive Queen with convertible sofa

    Superior, One Queen and One Sofa Bed

    Superior Room with 1 queensize bed and double sofa bed

    51.494834, -0.118749
    Hotel coordinates:

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    Map

    Novotel London Waterloo
    View Novotel London Waterloo on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Coffee shop or café
    • Computer station
    • Conference center
    • Elevator/lift
    • Number of floors - 6
    • Self parking (surcharge)
    • Snack bar/deli
    • Total number of rooms - 187
    • See more facilities
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Coffee/tea maker
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Private bathroom
    • Wake-up calls
    • Window opens
    • See more room details
      • Direct-dial phone
      • Pay movies
      • Satellite TV service
      • Voice mail
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Complimentary newspapers in lobby
    • Concierge services
    • Currency exchange
    • Fitness facilities
    • Multilingual staff
    • Parking garage
    • Safe-deposit box at front desk
    • Sauna
    • Shoe shine
    • Steam room
    • View more services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
    • Business & Event
    • 24-hour front desk
    • Business services
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Tasty international cuisine is served in our Elements Restaurant followed by a cocktail in our Elements Bar.
    Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console , Vauxhall City Farm and other family friendly activities minutes away.

    Recreation

    Unwind in our InBalance Fitness and Wellbeing centre, complimentary for our guests.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 15.45 per person (approximately)
    • Fee for in-room wireless Internet: GBP 9 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): GBP 15 (for 24 hours, rates may vary)
    • Fee for wireless Internet in all public areas: GBP 4 per hour (rates may vary)
    • Self parking fee: GBP 24 per night
    • Pet fee: GBP 10 per night
    • Late check-out fee: GBP 10

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in London, United Kingdom
    Map
      of

    Area map

    Novotel London Waterloo Southwark - Waterloo

    A short guide to Southwark - Waterloo

    South of the City, historic Southwark is packed with visitor attractions. Famous landmarks include Tower Bridge (the Tower of London is just north), Shakespeare’s Globe, and Tate Modern. Borough Market is gourmet heaven; the 17th-century George Inn is a picture-book pub. Tourists flock to the London Eye, a giant observation wheel which offers fabulous views of London.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Lambeth Palace - 100 yards
    • Southbank - 300 yards
    • Lambeth Bridge - 400 yards
    • Waterloo - 500 yards
    • St. Thomas' Hospital - 500 yards
    • Florence Nightingale Museum - 600 yards
    • Victoria Tower - 600 yards
    • Lambeth North Station - 700 yards
    • Tate Britain - 700 yards
    • Westminster Bridge - 800 yards

    3.0+ mi

    • London City Airport (LCY) - 7.3 miles
    • Biggin Hill Airport (BQH) - 13 miles
    • London Heathrow Airport (LHR) - 14 miles
    • London Gatwick Airport (LGW) - 23 miles
    • London Luton Airport - 29 miles
    • London Stansted Airport (STN) - 32 miles
    • Farnborough Airport (FAB) - 32 miles
    • Southend-on-Sea Municipal Airport (SEN) - 36 miles
    • Shoreham-By-Sea Airport (ESH) - 46 miles
    All hotels in London, United Kingdom
    Reviews
    • All (440)
    • Business (28)
    • Romance (23)
    • Family (117)
    • Friends (25)
    • Other (247)
    4.3 / 5
    Excellent

    Score breakdown (from 440 reviews)

    • 5.0
      (178)
    • 4.0
      (221)
    • 3.0
      (25)
    • 2.0
      (13)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.2
    • Condition
      4.3

    Reviews: Overall

    The following English reviews were posted by Hotels.com guests from other countries

    Novotel London Waterloo
    2.0 / 5
    Fair
    "London2013"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Reception staff very good and professional. Breakfast not good at all on both mornings. Sunday was much worse than Saturday (only about 40 people in on Sunday). Had to wait each day for hot water, bread, bacon and fruit as well as cheese. Also on both days had to wait for plates and bowls. Even when requested people still had to wait for items (over […] a quarter of an hour). Very poor and slow service. The restaurant manager blamed the number of people saying they were exceptionally busy! Manager also spent a lot of time clearing tables. Couldn't he have directed his staff when food etc. was missing. All in all not a good experience this time. Added to this when we arrived they had us down for room only and our extra bed was unmade. Definitely not very inspiring on this occasion and not likely to use hotel again especially as it claims to be 4 stars. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    GB

    Novotel London Waterloo
    2.0 / 5
    Fair
    "Not value for money"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    for what we paid it was not value for money more like an up market budget hotel.the staff were unfriendly.I would not exactly say it was in the Waterloo area more towards Vaxhall.We were staying because of a do in Covent Gardens and it was a long walk to get there.
    Genuine Expedia guest review
    Other trip
    Dec 11, 2012
    A Traveller
    GB

    Novotel London Waterloo
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    having to pay for tv? whats that about!!!!! wont use a novatel again think its wrong to have to pay for the tv,internet then i understand,
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    m d
    GB

    Novotel London Waterloo
    2.0 / 5
    Fair
    "Disappointing and not value for money"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Air conditioning not working in room. Engineer tried twice to fix but no joy. No offer made to move to alternative room. Carpets getting tired. No Wifi in hotel - poor as obviously used by business travellers a lot. Restaurant staff very nice and excellent service. Ok for one night, but wouldn't stay longer and would only use again if stuck for a h […] otel. Read more
    Genuine Expedia guest review
    Other trip
    Jun 29, 2012
    A Traveller
    GB

    Novotel London Waterloo
    2.0 / 5
    Fair
    "Internet"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    It i expected a hotel who try to gine a immage of being a business hotel to have free intenet connection. Here it wa very expencive
    Genuine Hotels.com guest review
    2 night business trip in Dec 2011
    A Traveller

    The following reviews were posted by Hotels.com guests from other countries

    Novotel London Waterloo
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Sep 2012
    A Traveller
    NL

    Novotel London Waterloo
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Jeg ble skuffet over oppholdet. Jeg forventet et 4 stjernes tilbud da dette ble vist på deres sider. Hotellet var sliten, vasken lekk slik at håndkle som lå under vasken ble våte, kranen i dusjen var ødelagt og kaffekopper på hotellet var ikke vasket.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    NO

    Novotel London Waterloo
    2.0 / 5
    Fair
    "Internet"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    It i expected a hotel who try to gine a immage of being a business hotel to have free intenet connection. Here it wa very expencive
    Genuine Hotels.com guest review
    Other trip
    Dec 18, 2011
    A Traveller
    NO

    Novotel London Waterloo
    2.0 / 5
    Fair
    "novotel london waterloo"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    部屋の洗面所の水捌けが最悪。 駐車場の料金システムや支払い方法がわかりづらい。 ホテル自体はキレイだが、そういったサービス面の向上を求める。
    Genuine Hotels.com guest review
    2 night family trip in Nov 2011
    A Traveller
    JP

    Novotel London Waterloo
    2.0 / 5
    Fair
    "Novotel London Waterloo"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    Medelmåttligt hotel, trots uppgift om att vara fyrstjärnigt. Roomservice var bedrövlig såtillvida att "fel" maträtter levererades - en maträtt som var chilikryddad och HELT OÄTLIG ! Efter lång diskussion med personalen, erhöll vi reducerat pris !! Desutom stod den icke uppätna maten på rummet resten av kvällen och påföljanden natt. ÄCKLIGT ! Det positiva […] med hotelvistelsen var närheten till London C! Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2011
    A Traveller
    SE

    Novotel London Waterloo
    2.0 / 5
    Fair
    "sauberes Hotel, direkte Bus-Anbindung"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Das Hotel ist sauber, Zimmer ausreichend groß, das Frühstück auch gut. Zur U-Bahn waren es ca. 5-10 Gehminuten. Optimal: die Busanbindung direkt vor dem Hotel in Richtung Westminster Abbey, Trafalgar Square, Regent Street.
    Genuine Expedia guest review
    Other trip
    Sep 29, 2010
    A Traveller
    DE

    Novotel London Waterloo
    2.0 / 5
    Fair
    "gerne wieder"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    schönes Hotel, unbedingt Busverbindung nutzen, Linie 3 fährt bis Picadilly Circus, hält direkt vor dem Haus, Frühstücksbuffet sollte mitgebucht werden
    Genuine Expedia guest review
    Other trip
    Aug 30, 2010
    A Traveller
    DE

    Novotel London Waterloo
    2.0 / 5
    Fair
    "Novotel Waterloo, Juni/Juli 2010"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Das Hotel liegt sehr weit von einer U-Bahnstation entfernt, wenn man dann auch noch Gepäck zu tragen hat. Das erste Zimmer lag im 1.Stock über der Laderampe des Hotels,was bedeutete das die Nachtruhe täglich um 6.00Uhr beendet war. Das zweite Zimmer auf der gegenüberliegenden Seite im 5. Stock war o.k., doch leider auch nicht sauberer als das Erste. […] Bei der Buchung des Hotels haben wir auf die Beurteilungen im Internet vertraut, würden diese jedoch nicht unterstreichen. Das Preis Leistungsverhältnis ist nicht gegeben. Wir würden, wie auch in den letzten vier Malen davor, wieder auf ein B&B zurückgreifen. Read more
    Genuine Expedia guest review
    Other trip
    Jul 8, 2010
    Michael und M E
    DE

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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