English (United States)
Go to the Hotels.com home page

Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.

  • Hotels
  • Hotel Deals
  • Packages & Flights
  • Groups
  • Customer Service
    • Manage your bookings
    • FAQs
    • Contact us
    • Review a hotel
    • Website feedback
  • Bookings & Account
    • Sign in
    • Find your booking
    • Create an account
    • See saved hotels
Start of main content. Read on from here or press tab to access the next link
All hotels in London, United Kingdom
Change search:
Enter dates to check prices
1 room,  2 adults 
Adults Children
Room 1:

Best Western The Cromwell

51.494934, -0.184244
4 stars
110 Cromwell Rd, Kensington, London, SW7 4ES United Kingdom ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $126
available on 05/26/13
Price Match Guarantee
3.9 557 5

Share this page

Tweet
Email a friend

More sharing options

  • Del.icio.us
  • Google
  • Squidoo
  • Reddit
  • MySpace
  • Facebook
  • Digg
  • StumbleUpon
  • Yahoo

Email "Best Western The Cromwell" to a friend

Back to Sharing Options

Ooops!

Separate multiple addresses with a comma (,) (optional) (500 characters left)
or cancel

Thanks!

You have sent Best Western The Cromwell to:

    Close popup

    Email "Best Western The Cromwell" to a friend

    Ooops!


    Separate multiple addresses with a comma (,)


    (500 ({0}500{1} characters left))

    Cancel

    Thanks!

    You have sent Best Western The Cromwell to:

    Close popup
    • Hotel description
    • Map
    • Reviews
    • Share
    • Email
    • Save Saved
    Image of Best Western The Cromwell, London
    3.9 out of 5 Good (557 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The hotel staff is friendly and efficient, and the building was recently refurbished. The location in Kensington is convenient to sites like Kensington... Garden, Royal Albert Hall and the Victoria and Albert. The Gloucester Road tube station is a block away, and there are shops, grocery stores and restaurants in very close proximity. Great location! My only two complaints are minor: the lift only goes to the 4th floor but there are 6 floors in the hotel. The bell staff is helpful with luggage. The other issue was that my room was so tiny I could barely move in it. The bathroom sink was too small to fill up the tea kettle, for instance. It was clean and well-decorated, but I must have bumped my head on the dormer window 10 times in one evening trying to navigate around the room. by a Hotels.com guest on 09/14/11

    Overview

    Location.
    Housed in a stately Victorian building, this London hotel is 200 meters from the Gloucester Road tube station. The London Natural History Museum and Imperial College London are within one-half kilometer. Nearby points of interest also include Buckingham Palace and Big Ben.

    Hotel Features.
    Best Western The Cromwell offers an excellent location in Central London, with convenient access to nearby shops and attractions. Harrods, the Natural History Museum and Hyde Park are all within easy reach. Amenities at this hotel include a fitness facility, conference/meeting room, complimentary wireless Internet access in public areas and a bar/lounge. The hotel offers a Continental breakfast (surcharge) every morning and room service is available during limited hours. This is a smoke-free property (fines may apply for violations).

    Guestrooms.
    Amenities featured in guestrooms include complimentary wired and wireless Internet access, hair dryers and coffee/tea makers. Business-friendly amenities include desks and direct-dial phones. Irons/ironing boards and complimentary cribs (infant beds) are available upon request.

    51.494934, -0.184244
    Hotel coordinates:

    Street map

     

    Legend

    • Your chosen hotel
    • Other hotels available on your chosen dates ()
    X
    What’s different?
    This hotel does not match the following selections
    Previous Next
    Shortlisted

     

    Welcome Rewards™

    Special Deal
    The price comparison is based on prices for this hotel over the next 14 days from the stay dates selected.
    Great Rate
    from
    • Need help? Our experts can call you

    Genuine reviews

    • We guarantee our reviews are from real guest
    • We don’t hide or edit anything they say

    Why book with us?

    Our loyalty program

    FREE NIGHT
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Collect 10 nights, get 1 free!

    • Hotels.com doesn't charge cancellation fees
    • Price Match Guarantee
    • We're just a phone call away: 800-246-8357

    Map

    Best Western The Cromwell
    View Best Western The Cromwell on a map

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard Single Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One twin bed. Light decor, contemporary furnishings and fitted carpets. Flat-panel television, complimentary wired and wireless Internet access, direct-dial phone, coffee/tea-maker, safe, and climate control. Bathroom with shower, hair dryer, makeup mirror and complimentary toiletries. Iron and ironing board on request.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    Junior Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
    Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    Double Room Garden View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 bed. Garden view. Desk. In-room safe. Complimentary wired and wireless Internet access. Direct-dial phone. Coffee/tea maker. Private bathroom. Shower or tub. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    Standard Twin

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    2 single beds. Desk. In-room safe. Flat-panel television. Direct-dial phone. Coffee/tea maker. Private bathroom. Shower or tub. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary wired and wireless Internet access. Flat-panel television. Complimentary newspaper. Air conditioning. Non-smoking only.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    Deluxe double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
    Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    Standard Double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One double bed. Light decor, contemporary furnishings and fitted carpets. Flat-panel television, complimentary wired and wireless Internet access, direct-dial phone, coffee/tea-maker, safe, and climate control. Bathroom with shower, hair dryer, makeup mirror and complimentary toiletries. Iron/ironing board on request.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    Executive Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 double bed. Larger than Standard room. Light decor, contemporary furnishings, and fitted carpets. Flat-panel television, complimentary wired and wireless Internet access, direct-dial phone, coffee/tea maker, climate control, and safe. Bathroom with shower, hair dryer, makeup/shaving mirror, and complimentary toiletries. Iron/ironing board on request.

    Room Details

    • Air conditioning
    • Bathtub or shower
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Standard TV service
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 11 AM
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Luggage storage
    • Number of floors - 5
    • Smoke-free property
    • Television in lobby
    • Total number of rooms - 85
    • See more facilities
      • One meeting/conference room
    • Rooms (all rooms include)
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Private bathroom
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Bathtub or shower
      • Coffee/tea maker
      • Cribs/infant beds (complimentary)
      • Direct-dial phone
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Standard TV service
    • Services
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge desk
    • Fitness facilities
    • Room service (limited hours)
    • Business & Event
    • 24-hour front desk
    • Business center
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Cromwell Bar - Offers a selection of drinks and snacks.

    Breakfast Room - Serves a Continental breakfast (surcharge) every morning.

    The hotel does not have its own restaurant, but there are several dining options within the surrounding area.

    Nearby restaurants:
    The Troubadour

    Nandos

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 9.95 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in London, United Kingdom
    Map
      of

    Area map

    Best Western The Cromwell Kensington - Earl's Court

    A short guide to Kensington - Earl's Court

    Upscale, residential Kensington is best known for its palace and gardens, and for its major museums in South Kensington —the Natural History Museum, the Science Museum, and the V&A. Earl’s Court has a wide selection of budget and mid-range hotels, clustered around Earl’s Court exhibition centre. Its Underground station offers good links (District and Piccadilly lines) with trains running to central London and south-west to Wimbledon.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Gloucester Road Station - 100 yards
    • Cromwell Road - 200 yards
    • South Kensington - 500 yards
    • London Natural History Museum - 600 yards
    • Imperial College London - 700 yards
    • South Kensington Station - 800 yards
    • London Science Museum - 800 yards
    • Royal Albert Hall - 900 yards

    0.50 - 1.0 mi

    • Kensington - 900 yards
    • Albert Memorial - 1000 yards

    3.0+ mi

    • London City Airport (LCY) - 10 miles
    • London Heathrow Airport (LHR) - 12 miles
    • Biggin Hill Airport (BQH) - 15 miles
    • London Gatwick Airport (LGW) - 23 miles
    • London Luton Airport - 28 miles
    • Farnborough Airport (FAB) - 29 miles
    • London Stansted Airport (STN) - 33 miles
    • Southend-on-Sea Municipal Airport (SEN) - 38 miles
    • Shoreham-By-Sea Airport (ESH) - 46 miles
    All hotels in London, United Kingdom
    Reviews
    • All (557)
    • Business (60)
    • Romance (70)
    • Family (85)
    • Friends (46)
    • Other (296)
    4.2 / 5
    Excellent

    Score breakdown (from 46 reviews)

    • 5.0
      (19)
    • 4.0
      (18)
    • 3.0
      (6)
    • 2.0
      (3)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      3.9
    • Condition
      4.4

    Reviews: Overall

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Best Western The Cromwell--London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel staff is friendly and efficient, and the building was recently refurbished. The location in Kensington is convenient to sites like Kensington Garden, Royal Albert Hall and the Victoria and Albert. The Gloucester Road tube station is a block away, and there are shops, grocery stores and restaurants in very close proximity. Great location! My […] only two complaints are minor: the lift only goes to the 4th floor but there are 6 floors in the hotel. The bell staff is helpful with luggage. The other issue was that my room was so tiny I could barely move in it. The bathroom sink was too small to fill up the tea kettle, for instance. It was clean and well-decorated, but I must have bumped my head on the dormer window 10 times in one evening trying to navigate around the room. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2011
    A Traveller
    US

    Best Western The Cromwell
    3.0 / 5
    Good
    "Clean but Miniscule Rooms"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Yes, this is England and as long-time travelers to Europe we know rooms are generally small, but the photographs on the hotel page are deceiving; the room (or should I say closet) we had for 2, on the 5th floor, was tiny; only one person could be standing in the room while the other had to either be in the bathroom or laying on the bed. The room was […] quite clean, and the bathroom, although again very tiny, was modern and also clean. There is no air conditioning in the room and the small window opening allows for only a small amount of fresh air; not ideal for travel during the warms summer months. One person would likely find the room sufficient, but it's simply far too small for two nearly six-foot tall adults. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Aug 2011
    A Traveller
    US

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Marvelous location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip with friends in Jun 2011
    A Traveller
    US

    Best Western The Cromwell
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent redo of an old hotel. Outstanding decor and bathroom for the price.
    Genuine Hotels.com guest review
    4 night trip with friends in May 2011
    A Traveller
    US

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Great bargain, friendly staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We very much enjoyed our stay in this lovely convenient neighborhood. We were felt welcomed and were given tips about getting around and places to eat. The room was small, but that was expected, and clean enough. I would have liked to have CNN on tv, but BBC was just great! I recommend this hotel.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2011
    A Traveller
    US

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Great value for a London hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A friend and I just returned from a week in London, staying at the Best Western - The Cromwell. Of the 4 or 5 hotels I've used in London over the past 10 years, this was by far the nicest, cleanest, most modern, most comfortable and certainly the best value. While we were visiting for personal vacation, I am confident that business travelers would […] be pleased with the hotel as well. Check-in was simple. As I had an early morning flight into London, I showed up at the hotel well before scheduled check-in. Unfortunately my room was not yet available (I didn't expect it to be), but the desk clerk stored my bag and offered me a map and suggestions for things to do in the area for a few hours -- the Victoria & Albert and Natural History museums are just a short walk down the road and a great (free) way to spend a few hours! Returning to the hotel at the scheduled check-in time, I was offered a different room which was "more spacious" than the one I had originally been given. If you've traveled in Europe, you should know that rooms are much smaller in comparison to American hotels. Do not expect tons of space. But I was pleasantly surprised by the comfort of our room. It was cozy but not cramped. The room was clean, the bed was comfortable, and the bathroom was absolutely gorgeous--and fairly spacious, by London hotel standards. The Cromwell is in the rather upscale South Kensington area, and is literally less than 2 minutes walk around the corner to the Gloucester Road underground station with service on the Picadilly, Circle and District lines -- making travel anywhere in London (and to and from Heathrow) very easy. If you're the "going out" type who stays out late to take advantage of London's plentiful nightlife, it is only 15 minutes on the N97 night bus from Trafalgar Square. Also convenient are the grocery store, pharmacy and several cafes across the street from the hotel. It's definitely a great option for picking up snacks or any necessary supplies you might Read more
    Genuine Hotels.com guest review
    6 night trip with friends in Mar 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Best Western The Cromwell
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely brilliant hotel, staff were fantastic and reasonable price. Very pleased and strongly recommend it
    Genuine Hotels.com guest review
    1 night trip with friends in May 2012
    A Traveller
    GB

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Nice Stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall its a nice hotel- they have a wonderful set of patios on the first floor that overlook a private garden in the back of the hotel away from the street. The bed wasnt the best we've had, but everything else was pretty standard and completely acceptable for the price/location. Would recommend/stay again.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2012
    Colt
    GB

    Best Western The Cromwell
    2.0 / 5
    Fair
    "Cromwell"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2012
    A Traveller
    GB

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Best Western, Cromwell"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location from touchdown to anywhere in town! Very friendly and helpful staff 24/7!
    Genuine Hotels.com guest review
    5 night trip with friends in Dec 2011
    Kenn A
    SG

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "A nice place close to London centre"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Clean and chic, nice newly renovated bathrooms in some of the rooms with beautiful alessi interior, small bedroom and difficult corridor system, but all in all a nice hotel in a good area. Only 3 min walk to nearest underground station and 15 min ride to city centre.
    Genuine Hotels.com guest review
    2 night trip with friends in Nov 2011
    A Traveller

    Best Western The Cromwell
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotep is clean, quiet and convenient to much of central and west London. The staff are efficient but not overly welcoming. The room is comfortable and the space better than most hotels around. The bar area is not exactly convivial to sitting around in. I would recommend the hotel.
    Genuine Hotels.com guest review
    4 night trip with friends in Oct 2011
    Emmet D
    GB

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Hotel Great Western in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A friend and I recently stayed at the Great Western in London and can recommend the hotel to fellow travellers. The room was small but I'm sure most rooms in London are but for location, cleanliness and the friendly, helpful staff, the Great Western is a good choice.
    Genuine Hotels.com guest review
    2 night trip with friends in Sep 2011
    A Traveller
    ZA

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Convieniently close to Victoria Train Station"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I was glad that this hotel was close to the victoria train station on the subway line. One thing I really did not like was on the request of asking of your passport # because of the other hotel that I had stayed at in Edinburgh, Scotland never asked me for that type of information. This type of information confidential and only government agencies should […] only be having it. I also, had to tell the front desk that I had called the night before to check everything was good for my reservation and I was booked into a 2nd floor room because I had made a special request for not being in the basement due to moldy rooms there. I had read of this within the reviews through hotels.com. When I arrived the front desk person told be that they had booked me in a room on the 5th floor though having read a review on hotels.com there is no elevator to getting to that level of the hotel because of having heavy bags they adjusted my room to being on the 4th floor though the bed took most of the room. I understood about European hotel rooms being smaller due to having travelled in Europe before. I found the cleanliness was average though the soap holder was dirty though otherwise, it was quiet clean. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in May 2011
    A Traveller
    CA

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Best Western The Cromwell - Fantastic Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at The Cromwell in March and was extremely happy with the hotel. I got a good deal on the hotel and it looked much nicer than other hotels that were asking for the same price. The staff were friendly and helpful and the room was immaculate. Our room had a 32' flatscreen television with freeview which we wern't expecting so that was a lovely […] suprise. The room itself was a good size with lots of wardrobe space, it was modern with lovely furnishings and had everything we needed. The bathroom was very light and clean and the shower was lovely and powerful. The hotel was about a 3 minute walk from the nearest tube so was easy to get to. We stayed two nights and loved it. The only thing that I found a bit annoying was having to put £50 on my card in case we caused any damage to the room. We also didn't stay for breakfast as we found it very pricey for what was availiable. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2011
    Gabriella E
    GB

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "The Cromwell - location and style at great price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved The Cromwell. Easy walk to the heart of London's most popular attractions - Kensington Palace, Hyde Park, Buckingham Palace, Victoria and Albert Museum, Natural History Museum. Walking distance to both Kensington High Street and Knightsbridge. Short tube ride to heart of London theatreland and shopping on Oxford and Regent Streets. The area […] has lots of restaurants and all services, but the best is the access to Gloucester St tube station. You can do anything in London with a tube at your doorstep. The hotel was very attractive, modern with relaxing colours and design features in the room, especially the shower! Fabulous! I loved this hotel and will definitely stay there again. Read more
    Genuine Hotels.com guest review
    6 night trip with friends in Jan 2011
    Rhonda H
    AU

    Best Western The Cromwell
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Nov 2010
    A Traveller
    IE

    The following reviews were posted by Hotels.com guests from other countries

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Klockrent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Alldeles lagom bra hotell med bra personal, bra läge nära tbana och i ett fint om än lite väl turistigt område. Rekommenderas!
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    Londongrabbarna
    SE

    Best Western The Cromwell
    3.0 / 5
    Good
    "立地は十分!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    10/6-10/12に友人とツインルームに滞在しました。ロンドンのホテルは狭いということは頭に入れていましたがベッドルームは確かに狭かったです。スーツケースを広げるのに一苦労。また、シャワーのみなので固い道を一日中歩き回った疲れを癒すバスタブがあれば最高かな。無線wi-fiもありますが部屋だとかなり環境が悪く繋がりにくいため友人はロビーまで行っていました。あと、窓が2重窓になっているのですが何故か外側の窓が開いていて閉めることができなかったため、早朝の清掃車の音などかなり気になりました。立地についてはヒースロー空港から地下鉄で1本で行け、大通り沿いなので迷うことなくたどり着けます。自然史博物館やV&A美術館へも徒歩圏内なので朝のお散歩がてらには丁度いいかな。駅前にはPOUL、スタバ、ケンチキ […] 、スーパー、飲食店、コンビニがあるので朝晩困りませんよ。交差点には両替所、ポストオフィスもあります。 Read more
    Genuine Hotels.com guest review
    6 night trip with friends in Oct 2012
    haruhana1125
    JP

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "komfortabelt og trygt"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Positivt overrasket over betjening og standarden på rommet. Nært "tuben". Rent på rommet og stort rom. Vi kommer gjerne tilbake.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2012
    A Traveller
    NO

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "topp hotell for tippelag på ti"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    suverent hotell for tippelaget fra trondheim. Frokost (full house) på lokalpuben, supplert med en london pride.
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2012
    A Traveller
    NO

    Best Western The Cromwell
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2011
    A Traveller
    DE

    Best Western The Cromwell
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Nov 2011
    A Traveller
    SE

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Cromwell - Flott nabolag og flott hotell"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Dette var et flott hotell som ligger langt over den vanlige "London standarden". Fine og moderne hotellrom, trivelig betjening og super beliggenhet! At det ligger en døgnåpen Starbucks rett rundt hjørnet er heller ikke å forakte ;-) Hotellet ligger rett ved Gloucester Road undergrunnstasjon som igjen er bare et par stopp fra Victoria stasjonen. Veldig […] greit å komme seg rundt i hele byen herfra. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Sep 2011
    A Traveller
    NO

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Top Lage"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Super Hotel in sehr zentraler Lage. Zimmer war sauber und das Personal sehr höflich & hilfsbereit. Für das Preis/Leistungsverhältnis ist es ein Top Hotel.
    Genuine Hotels.com guest review
    2 night trip with friends in Jun 2011
    A Traveller
    DE

    Best Western The Cromwell
    3.0 / 5
    Good
    "すべてが平均値だが、フレンドリー。"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Gloucesterの地下鉄の駅まで近いが、ヒースローエクスプレスを使おうと思うと不向き。パディントン駅まで何回か乗換なければいけない。地下鉄で一本で行けるけど、地下鉄がゾーン6なので、時間も算用する必要有。 従業員たちは非常にフレンドリーで、常に笑顔で接してくれた。が、宿泊する前にスーツケースを預かって貰えないか尋ねたら、いっぱいだから無理とのこと。帰りは預かってもらえたが、この一回が私にとっては非常に大きな損失だったので、すべて3の平均値にランク付けした。 部屋はせまく、地下の部屋に案内されたので光も入らず、景色も見れず。だが綺麗だし、ピカデリーラインでいいなら、お勧めできる。日本の良いビジネスホテルのような印象でした。
    Genuine Hotels.com guest review
    1 night trip with friends in Aug 2011
    A Traveller
    JP

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Sehr freundlich und zuvorkommen aber kleine Zimmer"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    War alles super, sehr nettes Personal und auch sehr sauber. Das Einzelbettzimmer ist leider sehr klein geraten, daher werde ich das nächste mal ein Doppelzimmer nehmen. Diese sind sehr grosszügig.
    Genuine Hotels.com guest review
    4 night trip with friends in Aug 2011
    Chris K
    CH

    Best Western The Cromwell
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip with friends in Aug 2011
    A Traveller
    CH

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Best Western Cromwell vid Gloucester Road"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Trevligt rum med fint badrum, ganska litet såklart men det är de allihop i London. Övervägande rent och snyggt, fint inrett och framförallt mycket trevlig personal. Prisvärt för den standard som erbjuds och ligger rätt på Picadilly, Circle och District Line. Trevlig vistelse.
    Genuine Hotels.com guest review
    3 night trip with friends in Aug 2011
    A Traveller
    SE

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Bra läge!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Bra hotell. Vi åt aldrig frukost, men det fanns flera bra frukostställen inom ett halvt kvarter. Ligger mycket nära Gloucester Rd tunnelbanestation på Piccadilly och Circle Lines, så det är lätt att ta sig därifrån inåt övriga delar av London. Se till att be om ett rum inåt gården - en lugn, grön innergård som dränker trafikljuden. Vi kunde sova med […] öppen balkongdörr på Cromwell Road. Rummet var väldigt litet, men fräscht och badrummet nyrenoverat och snyggt. Trevlig och tjänstvillig personal. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in May 2011
    Anders Å
    SE

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Se Sijainti"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotelli sijaitsee loistavalla paikalla ! Vain parin minuutin kävely ja olet Clouchester Road:n metroasemalla. Hotellin huoneet ovat erittäin siistit ja uudet. Meillä oli huoneet sisäpihan puolelta ja ikkunasta ulos katsoaessa ei voinut kuvitella olevansa yhden ison siäänajotien varrella sijaitsevassa hotellissa. Ehdottoman hyvä hotelli.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2011
    A Traveller
    FI

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Best Western The Cromwell"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Mycket fräscht hotell till ett bra pris. Små rum, men inte FÖR små. Perfekt läge nära tunnelbanan (Gloucester Road).
    Genuine Hotels.com guest review
    5 night trip with friends in May 2011
    A Traveller
    SE

    Best Western The Cromwell
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2011
    A Traveller
    FI

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Best Western The Cromwell - En pärla!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Detta är det bästa hotell som vi har bott på i London. Ett mycket prisvärt hotell med fina och nyrenoverade rum med en känsla av skandinavisk hotell känsla (trots att rummen är små). Tunnelbanan är bara några hundra meter bort och Hyde Park ligger runt hörnet. Frukost äts bäst på många av caférna som ligger i området för den är ej prisvärd på hotellet. […] Med andra ord kommer vi att rekommendera detta hotell för våra vänner! En pärla! Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Apr 2011
    Johan
    SE

    Best Western The Cromwell
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2011
    A Traveller
    NO

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Best Western Londres: Proches du metro"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Super bien placé.. à 2 minutes de la bouche de metro Glouscester road...
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2011
    A Traveller
    FR

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Prima Stadthotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Lage sehr gut, in der nähe vom Underground ( district und Picadilly-line), Zimmer nicht gross aber sauber und angenehm.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2011
    Loes E.
    AT

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Sentralt og pent hotell :)"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best Western The Cromwell ligger bare et par minutters gange fra undergrunnsstasjonen Gloucester. Stasjonen ligger i "Zone 1", så man får et hotell som ligger svært sentralt. Samtidig er Kensington et veldig fint boligstrøk i London, så her er det hyggelig å bo. Hotellstandarden er bra. Flott rom med fin innredning, samt rent og pent. Hotellrommet er […] lite, men det har blitt meg kjent at slik er det i London. Man får fint plass til to kofferter pluss mange handleposer på et dobbeltrom. I tillegg var hotellbetjeningen svært hyggelige og hjelpsomme. Hotellet anbefales på det sterkeste for et hyggelig opphold i London! :) Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Apr 2011
    A Traveller
    NO

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "The Cromwell - flott beliggenhet"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Bodde på hotellet i to netter. Litt trange rom, men god service og topp beliggenhet! God valuta for pengene. Jeg anbefaler hotellet til mine venner.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2011
    Terje
    NO

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "Hyvä hotelli hyvällä paikalla"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Ihana, kaunis, vanha kunnon viktoriaaninen rakennus. 2 min. kävelymatkan päässä metroasemalta. Huone oli pienehkö (meillä oli Standard-huone eli halvin), mutta siisti ja kodikas. Jos haluaa tilaa, kannattaa ottaa kalliimpi (=isompi) huone. Wc tyylikäs. Siivooja kävi ja pyyhkeet vaihdettiin joka päivä. Huoneissa koneellinen ilmanvaihto, sai halutessa […] joko viileää tai lämmintä. Myös lämmintä vettä riitti hyvin suihkussa, vaikka joku varoitteli ettei Englannissa välttämättä sitä saa...Henkilökunta ystävällistä. Sijaitsee sopivasti Piccadilly metrolinjan varrella, joten pääsi kätevästi kulkemaan suoraan sekä Heathrowlta että keskustasta. Puistot ja museot (osa) lähellä. Paljon keskustan tasoa edullisempia ruokapaikkoja hotellin ympäristössä. Aamiaista sai erillistä maksua vastaan hotellilla, mutta lähistöltä löytyi hyviä ja edullisempia aamiaispaikkoja, kannattaa tsekata. Bussi 74 kulki suoraan hotellin oven edestä kohti keskustaa ja Harrodsia :). Ei olisi enää helpommaksi voinut asioita ja kulkemista tehdä. Suosittelen, oltiin oikein tyytyväisiä ! Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Apr 2011
    Minna
    FI

    Best Western The Cromwell
    3.0 / 5
    Good
    "Hmm"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      5.0
    I utgangspunktet et MEGET bra hotell sett i forhold til pris. Området rundt er fantastisk - kort vei til pub, kort vei til undergrunn og generelt mange kafeer og restauranter i nærheten. Selve hotellet er også grei standard. Men - en klar ripe i lakken for vår del var at vi ikke fikk dobbeltsenger fremfor enkeltsenger, enda vi hadde bestilt rom flere […] måneder i forveien. Til gjengjeld så gjorde rengjøringspersonalet en god jobb med å re opp og fikse på den improviserte senga vi lagde på gulvet. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Mar 2011
    A Traveller
    NO

    Best Western The Cromwell
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2011
    A Traveller
    DK

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "Best Western The Crowford-fint hotell nær U-ground"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fint hotell, pene rom (om enn små, men god seng og plass til kofferter), stilig bad, rent og meget hyggelige folk i resepsjonen, god service og god informasjon. God beliggenhet i forhold til Undergrunnen (3 min) og derfra kommer man jo hvor som helst hurtig og effektivt. Hyggelige restauranter og puber i nærområdet. Anbefales!
    Genuine Hotels.com guest review
    4 night trip with friends in Mar 2011
    A Traveller
    NO

    Best Western The Cromwell
    4.0 / 5
    Excellent
    "The Cromwell"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Väldigt bra läge, ca 100m från tunnelbanestation (picadilly line). Många restauranger precis utanför hotellet. Vår duschslang var sönder och vi påtalade detta i receptionen, när vi kom hem på eftermiddagen var det fixat. Trevlig personal i receptionen. Enda negativa var att rummet var väldigt litet.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2011
    A Traveller
    SE

    Best Western The Cromwell
    5.0 / 5
    Outstanding
    "ベスト ウエスタン ザ クロムウェル 便利な場所にある"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    中心地にもアクセスしやすく、徒歩5分以内に地下鉄駅、スーパー、レストランなどがあり、とても便利でした。 部屋は広くないですが、清潔で快適でした。 ロンドンに行くときはまた利用したいと思います。
    Genuine Hotels.com guest review
    4 night trip with friends in Feb 2011
    A Traveller
    JP

    Best Western The Cromwell
    2.0 / 5
    Fair
    "Hotel Best Western Londres"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Quarto muito apertado, sem secador de cabelo no banheiro, sem cAfé da manhã incluído
    Genuine Hotels.com guest review
    3 night trip with friends in Nov 2010
    A Traveller
    BR

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in London, United Kingdom
    Review written by a customer who has booked on Hotels.com.
    Is the description of this hotel not correct? Tell us

    Price Watch

    Close

    Best Western The Cromwell

    4 stars

    If this price changes for these dates: -

    • Would you also like to receive our newsletter packed with exclusive coupons, deals and travel tips?

    • By subscribing you agree that you have read, understood, and accepted the Terms and Conditions and Privacy Policy

    We are now watching this hotel on your travel dates
    ( - )

    Thank you for subscribing to the Price Watch

    Close
    • Top Destinations

      • New York hotel
      • Las Vegas hotel
      • Chicago hotel
      • San Francisco hotel
      • Washington hotel
      • Boston hotel
      • San Diego hotel
      • Orlando hotel
      • London hotel
      • New Orleans hotel
      • Los Angeles hotel
      • San Antonio hotel
      • Paris hotel
      • Seattle hotel
      • Atlanta hotel
      • Philadelphia hotel
      • Austin hotel
      • Atlantic City hotel
      • Rome hotel
      • Myrtle Beach hotel
      • Dallas hotel
      • Houston hotel
      • Denver hotel
      • Miami hotel
    • Change language

      • Ελληνικά
      • Italiano
      • Français
      • Українська
      • 한국어
      • Deutsch
      • Русский
      • Bahasa indonesia
      • Latviešu
      • Íslensku
      • Türkçe
      • Polski
      • English
      • Español
      • עברית
      • Português
      • Dansk
      • العربية
      • Svenska
      • Česky
      • Slovenčina
      • Magyar
      • 简体中文
      • Suomi
      • Lietuvių
      • Eesti
      • 日本語
      • Bahasa melayu
      • Hrvatski
      • Nederlands
      • Norsk
      • Tiếng việt
      • ภาษาไทย
     
     
     
     
     
     

    ABOUT SSL CERTIFICATES

    Explore Expedia further

    • Top 50 Cities
    • All countries
    • All hotels
    • Hotels
    • Travel Guides
    • Travel blog
    • About Us
    • Contact Us
    • Jobs
    • FAQs
    • Privacy Policy
    • Cookie Policy
    • About our ads
    • Site Feedback
    • Site Index
    • Terms & Conditions

    For Suppliers, Affiliates and the Media

    • Add Hotel
    • Affiliate with us
    • Private Label
    • Promote with Us
    • Travel Agents
    • Press Office
    © 2002-2013 Hotels.com L.P. All rights reserved.
    Hotels.com, Hotels.com logo, Smart character, Welcome Rewards™, and 'Smart. So Smart.' are trademarks and/or service marks of Hotels.com L.P.

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17

    Close
    none
    Close
    none
    Close
    none