Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The hotel will be renovating from 1 March 2013 to 30 June 2013 (completion date subject to change). The following areas are affected:
This information supersedes all other information in this property's description that relates to these amenities.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Nipa - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for lunch and dinner. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs—all imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.
The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day.
Island – Stylishly contemporary split-level space with floor-to-ceiling windows overlooking Hyde Park. This restaurant is open for breakfast, lunch and dinner, and offers a children's menu. Menu features fine quality seasonal British produce, bought daily, simply cooked and stylishly presented.
The Lancaster London is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.
The recreational activities listed below are available near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Due to renovation work, advance reservations are needed for car parking between March 1 and June 30, 2013
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This lively, multicultural, residential and business area borders Hyde Park and Kensington Gardens and offers a good choice of mid-price and budget accommodation and restaurants. Plentiful shopping opportunities exist at Queensway and Oxford Street. The major South Kensington museums lie across Kensington Gardens. Paddington Station provides a gateway to towns in the west of England, including Oxford, Windsor, Bath and Bristol.
see all hotels in London"London Hotel for Americans - They even have----"
Helpful & friendly staff & they even have wash cloths in the bathrooms!Genuine Hotels.com guest review
"Choose a renovated room on the 18th floor"
Our initial room was very small so we upgraded to a much larger, nicer room on the 18th floor with a million dollar view. The hotel staff and concierge are very friendly and helpful. The location is great - one can walk from the hotel to Oxford street, Portobello street, etc - all through the lovely Hyde Park. A very pleasant stay.Genuine Hotels.com guest review
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"LANCASTER HOTEL-LONDON"
WE STAYED HERE 1/2/12-1/5/12. THE ROOM WAS VERY NICE, COMFORTABLE BED AND A FANTASTIC SHOWER. WE WERE ABLE TO WALK TO MAJOR SITES INCLUDING THE THEATRE IN THE PICADILLY CIRCUS AREA, BIG BEN, BUCKINGHAM PALACE, VICTORIA & ALBERT MUSEUM, HARRODS AND TRAFALGA SQUARE. THE DELI ACROSS THE STREET PROVIDED A NICE BREAKFAST. LONDON PUBS ARE GREAT FOR LUNCH […] AND DINNER. Read moreGenuine Hotels.com guest review
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"Fantastic Location"
The Lancaster London is in a great location right around the corner from the Lancaster Gate Underground station. It is also right across the street from Hyde Park and a 7 minute from Paddington Station. The room size was pretty decent (smaller than American hotel rooms, but "big" for European standards), but if you are traveling with large suitcases, […] it will be a bit crowded in the room. There's nowhere to really lay a large suitcase flat; it's either on the study table, luggage rack, or floor. Carry-on size suitcases will fit just fine and leave room for moving about in the room. There is free cable in the rooms with plenty of channels. Housekeeping comes to each room around 7pm-9pm for a turndown service, letting you pick and choose some extra cookies, teas, and coffee (which is a really nice extra). The staff was very friendly and the Thai restaurant on the first floor was very tasty. The beds were great and the blankets were super soft. My only wish on my wishlist is that they had some form of complimentary internet/wifi access. It's fine that the rooms don't have access (it's 17pounds/day), however, even the business center charges for internet usage. So, if you need to check in to flights, check e-mail, or anything, you will have to go somewhere else. Overall, this was a good hotel in a great location. Read moreGenuine Hotels.com guest review
"hotel at Hyde"
very nice view of Hyde park. Right on top of the Lancaster gate Metro stop so very easy to see London. room nice and the bed was like sleeping on a cloud. Minor down side issues were sluggish response while checking in, the bathroom and tub are VERY slippery. I would recommend this place.Genuine Hotels.com guest review
"Lancaster London Hotel - Great Room, Location, Etc"
The Lancaster is overlooking Hyde Park and right on the Central underground rail line. It was little more expensive, but the location, clean comfortable room were worth it. We could get to any part of London via the underground which is just a short walk around the corner, and the hotel is just a couple of blocks (walking distance) to Paddington Station, […] the main rail line from Heathrow Airport. Couldn't have been any easier! Room was clean, with comfortable bed, mini bar and a nice view of Hyde Park. The week we were there featured concerts in the park... The Kings of Leon, Bon Jovi, Stevie Nicks and Rod Stewart... an unexpected bonus! Hotel bar was expensive! But there are so many pubs and places to eat within a short walk or underground ride, that it really didn't matter. The Swan Pub is a block away. Old, classic and great fish and chips, along with a pint or two made this a great option. Definitely recommend this hotel and location for a London visit. Read moreGenuine Hotels.com guest review
Even though the room was small, it was comfortable. The location next to Hyde Park and Lancaster Gate tube stop was great.Genuine Hotels.com guest review
"No free wifi"
This was a nice hotel and was a great location. Our only complaint was that they charged 17 pounds per day for wifi!! And in their business center, only the first 15 minutes of Internet use per day was free. Considering this was a rather upscale hotel, we were disappointed in this.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Lancaster London - Loved our experience!"
We got a great rate for the hotel, and given the proximity to the tube as well as to a major station (Paddington), the location was perfect and the rooms were as good as we lovely have expected, small as they may be in Europe! At the right rate, we'd loved to return!Genuine Hotels.com guest review
"Easily accessible & good value for money!"
Extremely happy with our stay at Lancaster London. Best feature is the central location of the hotel right across Hyde Park and easily accessible by both the train station (Lancaster Gate station) and the local bus across the street. Good value for money. Rooms were a decent size and extremely clean. The only downside is the concierge for the hotels […] are not very informed of the local sights (for example entrance costs, bus numbers etc.) Do your own research and you will be fine! Read moreGenuine Hotels.com guest review
"Best London hotel for the money"
We wanted to stay close to Hyde park, this hotel is right next to it. Was also the best value for the size of room and general condition. room was a little 'faded glory' and the beds were a little lumpy, but clean and reasonably appointed. Would stay there again for sure.Genuine Hotels.com guest review
"great value"
Elegant, clean, great location overlooking Hyde park, nice cafes nearby (Pere Michel), Thai restaurant in hotel is excellent.Genuine Hotels.com guest review
I went to London for the weekend with my boyfriend. This hotel is amazing. There are buses just around the corner, and the view of london in the room was great. The location of this hotel is pretty good, you can walk to Portobello, or do your shopping, or just walk in the park.Genuine Hotels.com guest review
"Fantastic Stay"
Great hotel. Fantastic service. Comfy beds. Great view of Hyde Park and City - only on 7th Floor. Could see their honey farm from our window! Recommend for sure. Will definitely stay here againGenuine Hotels.com guest review
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"amazing service at an amazing hotel!"
We booked on hotels.com & in the comments i added a nice room please as its our honeymoon. We got to the hotel & were meet by friendly staff. We were advised our room was upgraded & we obviously thanked them. It wasn't until we got to our room on 17th floor we realised it was a suite. There were champagne & chocolates on the table, rose petals & balloons […] on the bed & even rose petals in the bath. The room was amazing and comfortable and all we could of wanted. A brilliant hotel & we will stay here again in the future Read moreGenuine Hotels.com guest review
"great location and close to everything."
The hotel itself is nice. Staff are very nice but they are not able to help to resolve issues. I booked hotel online and i requested captions on TV as I am hearing impaired and need access equipment. Hotel.com even confirmed with me that hotel will provide it. I was looking forward to it. When I arrived at hotel, they do not know what I am talking about. […] Later when we checked into room, we discovered bed is broken (hollow in the middle). We asked staff to check, and we were surprised with their response - the bed is brand new so they flipped it over. I asked them to replace it with different mattress, they said no. Needless to say, the bed continues to have hollow in the centre. On positive side, the location is fantastic - next to the tube, Paddington Station and short walk to all shopping streets, also Hyde Park. Read moreGenuine Hotels.com guest review
"Central and great view"
Great location, friendly staff and amazing view from the room to Hyde Park, the Winterwonderland fair, London Eye! Island restaurant is defo a go, with a great food experience. Staying again for sure.Genuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
"close to subway and beautiful views"
wonderful hotel and nice stuffsGenuine Hotels.com guest review
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"Excellent hotel in Excellent area!"
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location, friendly staff, a bit expensive."
The location is great - on Bayswater road, Zone 1 - right across the street from Hyde park, on top of an underground station, with easy access to bus services, and within walking distance of Oxford street, museums, etc. Staff were friendly and attentive. Room size was decent, although for the money it could have been a little bigger. The room was cleaned […] every day, towels and toiletries were replaced daily. Given the location, services offered and 4-star rating of the hotel, I would say that the high room prices are justified. Overall a very good hotel, I give it a 4.5/5, and will likely stay there again on my next visit to London. Read moreGenuine Hotels.com guest review
"Lancaster London"
Great location with tube stop just around the corner as well as several downtown headed buses. Just a walk across Hyde Park and you're in Knightsbridge. Very close to Notting Hill. Small but comfortable room with nice view of the park. Breakfast buffet average (nice selection of fruit though) so we mostly opted for breakfast/brunch elsewhere. Very quiet […] on 13th floor where we were despite hotel being surrounded by biggish streets. Had late dinner on arrival in Thai restaurant Nipa in the hotel, which was excellent. Read moreGenuine Hotels.com guest review
"lovely hotel park view gr8"
Had a great stay. When we checked in I noticed they gave a city view n not apark view like I had booked so we were upgraded to a suit wiv apark view that was an amazin room! Hyde park is just over the road from hotel n oxford st is walkin distance. The only downside 4 me as they dont have astaircase as im not a lover of lifts so had to use staff stairs. […] But idid manage to get in the lift in the end! I would stay here again! Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
"Great position and price"
Situated on top of the underground and close to paddington station we found the position perfect. With hyde park across the road large open spaces were easy to find.It's also at the bus stop for the london tour buses. Hotel was very comfortable with large rooms. Very good experience.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent Location"
The hotel is located in a superb spot, next to Lancaster Gate underground station and Hyde Park also within 5 minute walking distance to the Paddington station (where you can catch direct trains to the Heathrow airport and 4 other underground lines). The lobby had an exquisite design and the size of our room was rather large, compared to the other […] hotel we stayed nearby. On the down side, the price of the internet connection is quite high and the room could have been cleaner. The Hyde Park view option is not worth the extra money in my opinion. All in all, a quite good hotel, considering the prices vs. the hotel quality in London. Read moreGenuine Hotels.com guest review
"Great location but bad service"
I can say Lancaster London has a great location its located next to Lancaster gate station and thats importent to get around London. But they have bad housekeeping and concierge . For the housekeeping they dont put enough shampoo although we were 2 persons , there is no brush at all , and no slippers for the bathroom untill we asked for them . And […] for the concierge we asked for a taxi cap and they told us to wait outside to get it ! How rude of them and it was valentine's day . Read moreGenuine Hotels.com guest review
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"excellent well positioned hotel Good service"
excellent views over London from 18th floorGenuine Hotels.com guest review
"Superb location - very clean"
Generally a pleasing experience - no question that the location of the hotel is a wonderful bonus. I would, however, suggest that the hotel is not great value for money unless you are lucky enough to book during a sale or special offer. At full price, not great value, even in London. Very clean room, excellent bathroom.Genuine Hotels.com guest review
"Centrally located yes"
Basic rooms, very pricey though, upgrade offered but smoking room was bad idea, whoever had been smoking in room must have been on 80 a day, car parking charges were exorbitant, price I suppose for centrality, not at all a vlaue for money experience but then again such is London.Genuine Hotels.com guest review
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"绝佳的地点"
酒店位置很好,就在地铁上面,里帕丁顿火车站也可步行到达。就是床和其他英国酒店一样窄!Genuine Hotels.com guest review
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"Good stay"
Close to city centre and hyde park at your doorstep. Very helpful staff. Rooms are clean and good sized. Recommended! Would stay here again.Genuine Hotels.com guest review
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"Anbefales"
Jeg har bodd her to ganger og har vært like fornøyd begge gangene. Hotellet ligger sentralt plassert med undergrunnstajonen på Central line rett rundt hjørnet. Det ligger i et rolig område rett ved Hyde park. Det er ikke veldig mange restauranter i nærheten, men de vi har prøvd i området var absolutt verdt et besøk. Hotellets restaurant Nipa var også […] et godt alternativ dersom man liker Thai-mat. Jeg anbefaler å betale det lille ekstra det koster å få rom over 8. Etasje, for utsikten derifra er helt fantastisk! Servicen er kjempebra, selv om ansatte snakker litt dårlig engelsk. Vi bestilte et standard dobbeltrom, men fikk tilbud om å oppgradere rommet til et superiorrom med utsikt mot parken i 14. Etasje mot 120,- kr. Pr natt og det var det verdt. Rommene er ikke kjempestore, men bra etter engelsk standard. Sengen var litt hard og vi fikk en dobbeltdyne i dobbeltseng, som var litt uvant. Men det er omtrent det eneste jeg har å utsette på hotellet. Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
"Fräscht med bra läge!"
Förväntningarna överträffades hela tiden, särskilt då standarden i England generellt är riktigt dålig så man vet aldrig vad man får. Lancaster London var väldigt fräscht, fint badrum och rum, härlig utsikt trots våning 5 (av17?). Vi bodde i ett superior dubbelrum och det fanns gott om plats både i rummet och badrummet. Mycket bra service. Ligger i samma […] byggnad som en tunnelbanestation (störde inte) för Central Line så det gick snabbt att ta sig till andra områden i London. Perfekt läge vid Hyde Park! Kommer definitivt att fundera på att bo här nästa gång vi är i London. Read moreGenuine Hotels.com guest review
"Helt ok trestjärnigt hotel!"
Något slitet hotelrum standard mer för 3*, problem att spola i toaletten. Men helt och rent, storleken var lagom. Vi hamnade på 7:e våningen och hade fin utsikt, vi sov jätte gott sängarna var sköna men korta. Läget var väldigt bra, vi hade valt att bo nära Hyde Park för att kunna morgonjogga i parken och det var underbart härligt. Det fanns en jätte […] mysig frukost Dehliställe tvärs övergatan från hotelletsentre som hade super god rustik äkta mat. Väldigt nära till tunnelbanan enkelt att ta sig runt i staden. Read moreGenuine Hotels.com guest review
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