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1 room,  2 adults 
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Room 1:

The Regency Hotel

51.492465, -0.178463
4 stars
100 Queens Gate, South Kensington, London, SW7 5AG United Kingdom ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $150
available on 05/26/13
Price Match Guarantee
4.2 426 5

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    Image of The Regency Hotel, London
    4.2 out of 5 Excellent (426 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Location is 2 blocks to the S. Kensington tube. We walked everywhere from here because we had amazing weather. Close to Hyde Park, Harrods, High Street,... museums, etc. The morning breakfast was a little skimpy is the only thing I can say derogatory. We were on the back of the building and heard the front of the building was too loud to leave windows open. So ask for a quiet room if you are a light sleeper. by Peggy  from Aspen, Co on 05/10/13

    Overview

    Classy hotel with 2 restaurants, close to Hyde Park

    A South Kensington stay
    The Regency Hotel puts you in South Kensington, within easy walking distance of Hyde Park, Kensington Gardens, and Knightsbridge. You'll be near 2 Tube stations, Gloucester Road and South Kensington, for easy access to central London.

    A trio of museums
    You’ll be in an upscale residential neighborhood, favored by visitors to London. The Victoria and Albert Museum, Natural History Museum, and Science Museum will all be on your doorstep.

    Classy and comfortable
    You’ll be impressed by the hotel's classy, colonnaded facade. Pavilion Restaurant serves an international menu, along with a breakfast buffet. You can sip a cocktail at the bar, or enjoy a traditional afternoon tea on the terrace. There's also an onsite gym and a business center.

    A good night's sleep
    Guestrooms feature comfy memory-foam mattresses, blackout drapes, and windows that open. You’ll have WiFi, an LCD TV with satellite channels, and a coffeemaker. Free bathrobes are a welcome touch, and room service runs around the clock.
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    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $150
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Club Room

    Triple room

    Queensgate Room

    Duplex Suite

    Club Deluxe

    Suite

    At a glance

    Key facts

    Hotel size

    • This hotel has 203 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon

    Required at check in

    • Credit card deposit required

    • Minimum check-in age is 18

    Travelling with others

    Pets

    • Pets not allowed

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi and wired Internet access in rooms *

    Transport

    Transfers

    • Airport shuttle *
    The Regency Hotel See hotels on a map

    Other information

    • Smoke-free property (fines apply)
    */† The hotel charges extra for these services or facilities

    Policies

    Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.

    All guests staying in hotel guestrooms must be registered with the hotel.

    Guests under 18 years old are not allowed in the health club or fitness facility.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    Deposit: GBP 50.00 per stay

    Optional extras

    Air conditioning is available for an extra charge

    Rollaway beds are available for GBP 30.0 per night

    Breakfast is offered for an extra charge of GBP 13.00 per person (approximately)

    Airport shuttle service is offered for an extra charge of GBP 55 per vehicle (one way)

    WiFi is available in guestrooms for GBP 10.00 per 24-hour period (rates may vary)

    WiFi is available in all public areas for GBP 10.00 per 24-hour period (rates may vary)

    WiFi is available in the business center for GBP 10.00 per 24-hour period (rates may vary)

    High-speed Internet access (wired) is available in guestrooms for GBP 5.00 per hour (rates may vary)

    High-speed Internet access (wired) is available in the business center for GBP 5.00 per hour (rates may vary)

    Special features

    Dining

    Pavilion Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Some meals may not be served daily.
    24-hour room service is available.

    Recreation

    On Site

    • Health club
    • Steam room

    Nearby

    • Aerobics nearby
    • Golfing nearby
    • Horse riding/rental nearby

    In the hotel

    Stay connected
    • Wireless Internet access - surcharge
    • Wired (high-speed) Internet access - surcharge
    Food and drink
    • Breakfast *
    • 2 restaurants
    • Bar/lounge
    • 24-hour room service
    • Free reception
    Things to do
    • Health club
    • Steam room
    Working away
    • 24-hour business center
    • Number of meeting/conference rooms - 10
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Audiovisual equipment
    • Business services
    Services
    • 24-hour front desk
    • Concierge desk
    • Currency exchange
    • Dry cleaning/laundry service
    • Complimentary newspapers in lobby
    Facilities
    • Number of buildings/towers - 1
    • Elevator/lift
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Banquet facilities

    In the room

    Home comforts
    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board (on request)
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Wake-up calls
    • Memory foam mattress
    Views and things
    • Separate sitting area
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Hair dryer
    • Makeup/shaving mirror
    Be entertained
    • LCD TV
    • Satellite TV channels
    Stay connected
    • Desk
    • Voice mail
    • Wireless Internet access (surcharge)
    • Direct-dial phone
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Connecting / adjoining rooms available
    • Window opens
    • Electronic/magnetic keys

    The Regency Hotel’s small print

    Policies

    Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.

    All guests staying in hotel guestrooms must be registered with the hotel.

    Guests under 18 years old are not allowed in the health club or fitness facility.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    Deposit: GBP 50.00 per stay

    Optional extras

    Air conditioning is available for an extra charge

    Rollaway beds are available for GBP 30.0 per night

    Breakfast is offered for an extra charge of GBP 13.00 per person (approximately)

    Airport shuttle service is offered for an extra charge of GBP 55 per vehicle (one way)

    WiFi is available in guestrooms for GBP 10.00 per 24-hour period (rates may vary)

    WiFi is available in all public areas for GBP 10.00 per 24-hour period (rates may vary)

    WiFi is available in the business center for GBP 10.00 per 24-hour period (rates may vary)

    High-speed Internet access (wired) is available in guestrooms for GBP 5.00 per hour (rates may vary)

    High-speed Internet access (wired) is available in the business center for GBP 5.00 per hour (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    51.492465, -0.178463
    Hotel coordinates:

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    Map

    The Regency Hotel
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    The Regency Hotel Kensington - Earl's Court

    A short guide to Kensington - Earl's Court

    Upscale, residential Kensington is best known for its palace and gardens, and for its major museums in South Kensington —the Natural History Museum, the Science Museum, and the V&A. Earl’s Court has a wide selection of budget and mid-range hotels, clustered around Earl’s Court exhibition centre. Its Underground station offers good links (District and Piccadilly lines) with trains running to central London and south-west to Wimbledon.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • South Kensington - within 100 meters
    • South Kensington Station - 300 yards
    • Gloucester Road Station - 400 yards
    • London Natural History Museum - 400 yards
    • London Science Museum - 700 yards
    • Cromwell Road - 700 yards
    • Victoria and Albert Museum - 700 yards
    • Imperial College London - 800 yards
    • Brompton Oratory - 900 yards

    0.50 - 1.0 mi

    • Royal Albert Hall - 1000 yards

    3.0+ mi

    • London City Airport (LCY) - 9.8 miles
    • London Heathrow Airport (LHR) - 12 miles
    • Biggin Hill Airport (BQH) - 14 miles
    • London Gatwick Airport (LGW) - 23 miles
    • London Luton Airport - 28 miles
    • Farnborough Airport (FAB) - 30 miles
    • London Stansted Airport (STN) - 33 miles
    • Southend-on-Sea Municipal Airport (SEN) - 38 miles
    • Shoreham-By-Sea Airport (ESH) - 46 miles
    All hotels in London, United Kingdom
    Reviews
    • All (426)
    • Business (57)
    • Romance (44)
    • Family (38)
    • Friends (26)
    • Other (261)
    4.1 / 5
    Excellent

    Score breakdown (from 57 reviews)

    • 5.0
      (19)
    • 4.0
      (28)
    • 3.0
      (8)
    • 2.0
      (2)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      3.9
    • Comfort
      3.9
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 2
    • Next>
    The Regency Hotel
    4.0 / 5
    Excellent
    "Ideal spot for us"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Location is 2 blocks to the S. Kensington tube. We walked everywhere from here because we had amazing weather. Close to Hyde Park, Harrods, High Street, museums, etc. The morning breakfast was a little skimpy is the only thing I can say derogatory. We were on the back of the building and heard the front of the building was too loud to leave windows […] open. So ask for a quiet room if you are a light sleeper. Read more
    Genuine Hotels.com guest review
    Business trip
    May 10, 2013
    Peggy
    US

    The Regency Hotel
    2.0 / 5
    Fair
    "Not horrible, but not recommended."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    The location is convenient (close to Hyde Park and only a few minutes walk to the tube) and the room was clean, but that is about all I have to say that is good about the hotel. Although the appearance of the hotel as well as the room was nice, I did not feel I got what I paid for. The staff was not overly-friendly, the bed was incredibly uncomfortable, […] and the room was incredibly hot (the a/c did not work). In addition, the walls/doors/widows are very thin so between the traffic outside and other people making noises in their rooms there was always something annoying to listen to. The hotel overall was decent, I suppose, but for the amount I paid (250 GBP or so per night) I expected better. If nothing else, then at least a comfortable bed. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    The Regency Hotel
    5.0 / 5
    Outstanding
    "All around excellent choice."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    You will not be disappointed.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Anthony
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "I'll be back!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Charming old world exterior with modern upgrades inside, this hotel (perfectly located in upscale South Kensington between two nearby tube stops) features hi tech amenities like memory foam beds, sensor-activated room lights and flat screen TV with external component plugs for your computing and gaming needs. My room rate included a continental breakfast, […] gym use and free wifi. The breakfast was rather skimpy (mostly a small selection of fruit and muffins) and the wifi required a staff member bringing up a new code to my room each day. But aside from these minor demerits, I really liked this hotel and will certainly be back. The staff is polite and helpful, but non intrusive. The rate I paid was quite good for London. Read more
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    Craig S.
    US

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Room was on the small side but was fine for one traveller. More than one might be a little crowded in the type of room I had. Staff was very friendly and helpful; location was lovely(very close to V&A and Natural History Museum); and South Kensington is charming area.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    The Regency Hotel
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "Great location, clean, comfortable no-frills hotel"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      5.0
    The location of The Regency would be hard to top, with lots of major sites, great restaurants and a train/Tube station within walking distance. My room was very clean, modern and comfortable with great heat and a nice big window. The hotel is stingy when it comes to amenities.They provide a big bottle of shampoo/body wash in the shower, in a holder […] that is screwed to the wall so no one can take it. There is a similar bottle attached to the wall at the sink. It would make a big difference for them to get on board with hotel chains that offer nice amenities from name-brands. The Regency offers free WiFi but they are also stingy with the WiFi. They gave me a different password for every device I wanted to get online with. The password expired in about 20 hours and the only way to get back online was to go to the lobby for new printouts w/ passwords on them, or have someone bring these printouts up. I tried that & waited over an hour for someone. Very annoying. WiFi would also kick me off any device that went to sleep, so I'd have to sign on every time. I went for a small upgrade in room so I had access to the lounge that offers free continental breakfast, which was really great and totally worth the extra fee. I saved a lot of money that way. Breakfast was coffee, tea, yogurt, fruit, and pastries. Unfortunately, the one time I tried to use the lounge during an afternoon when it was supposed to be open, it was locked. The overall staff was very nice. Read more
    Genuine Hotels.com guest review
    4 night business trip in Jan 2013
    A Traveller
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "Regency convenience and housekeeping"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall the Regency was very accommodating. However, our room was not cleaned or made up on our first day even after housekeeping was notified. Breakfast is not included and the cost in the dining room for croissant and coffee was many times that of small coffee houses in the neighborhood. The room was very small, but recently renovated and perfectly […] adequate. The hotel is very conveniently located in South Kensington. Read more
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    Jean
    US

    The Regency Hotel
    2.0 / 5
    Fair
    "The staff is terrible disrespectful !!"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    They charges for almost anything( wifi 5 ponds for 1 hour! And gym like 5 feet with one treadmill and elptical only ! 10 ponds ! So avoid at al cost typical London hotel small rooms bug charges, Will never stay there again !
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    Joe
    US

    The Regency Hotel
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I was very pleased with the hotel, the staff, the location, everything and would definitely recommend this hotel to everyone I know!
    Genuine Hotels.com guest review
    4 night business trip in Jul 2012
    Windy City Gal
    US

    The Regency Hotel
    3.0 / 5
    Good
    "Good location, needs some TLC"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    The staff was wonderful - very helpful and friendly. The hotel itself was having some renovation work done, which was sorely needed. The restaurant is a must miss. Loved the location, though - walking distance to Kensington Gardens in a lovely neighborhood.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2012
    A Traveller
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "Good location, lovely room, minor annoyances"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The room at the Regency was very nice and the bed was super comfortable. It's in a great location, close to the tube and also to Earl's Court if you are in town for a conference there. The wifi was a little spotty at first, but after the first hour, I had no problems. The staff responded quickly to things, but were not the friendliest. A circuit in […] my room blew twice and they came to reset it within 2 minutes, but they were not at all apologetic, which I guess I expected they would be. Overall, it is a good value for a very comfortable place to stay. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    A Traveller
    US

    The Regency Hotel
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    A Traveller
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "Nice hotel close to South Kensington tube"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall, enjoy my stay. The room is very nice but it has thin walls, which mean you can hear people talking along the corridor. Services are generally good except for day one, when they took a while to do my check-in (the lady servicing me 'disappeared' and I've to get another lady to help me with the check in).
    Genuine Hotels.com guest review
    5 night business trip in Nov 2011
    Kien T
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "Regency London"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location and reasonable price for expensive london!
    Genuine Hotels.com guest review
    2 night business trip in Sep 2011
    A Traveller
    US

    The Regency Hotel
    3.0 / 5
    Good
    "Minuscule room"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    Minuscule room, recently renovated, sloppy breakfast, slow and unnattentive service. Not worth the cost
    Genuine Expedia guest review
    Business trip
    Jul 2, 2011
    Marcello D
    US

    The Regency Hotel
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in May 2011
    A Traveller
    US

    The Regency Hotel
    4.0 / 5
    Excellent
    "spacious room, relatively convenient location"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    the room was a fairly large size for the price and the location was reasonably convenient and close to public transport. the only negative was that when i wanted to check in, the staff said they were not sure a room would be ready at 14:00-- the concierge said i would maybe need to wait until 14:30, or 14:45, which is not what the hotel policy states... […] check in is at 14:00. i eventually got my room but only cause i stressed that i needed to go to a business meeting at 15:00 and so i could not wait. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2011
    A Traveller
    US

    The Regency Hotel
    5.0 / 5
    Outstanding
    "This hotel in is a very secure area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    Hotel was great, and all was as expected. The only one bad comment I have is the beds. They are extremely uncomfortable. The beds are old and unstable. The need to upgrade
    Genuine Hotels.com guest review
    2 night business trip in Jan 2011
    Wally S
    US

    The Regency Hotel
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Dec 2010
    A Traveller
    US

    The Regency Hotel
    5.0 / 5
    Outstanding
    "Pretty Good.."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall it was a good Hotel..Very clean..loved the newly renovated rooms. Rooms not that spacious but the modern look and cleanliness of it made up for it. Room service was pretty efficient and the food that we did order was really good! I'd say it's a pretty good hotel to stay in, GREAT Restaurants all around. It's not the best in the world but definitely […] way better than mediocre.. Pleased, with the comfort, and coziness.. Read more
    Genuine Hotels.com guest review
    5 night business trip in Jul 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Regency Hotel
    5.0 / 5
    Outstanding
    "Nice location, great service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Lovely hotel in a good location and good service. Was pleasantly surprised with some extras included such as a exec suite with light breakfast, coffee and interenet all day and drinks early evening. Only downside was the air con wasn't working in the room - but I was only there 1 night so just opened the window instead.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    jonboy911
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "Ideal for museums"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Really enjoyed our brief stay here. Ideally situated for natural history, science and v&a museums. Excellent food in nearby locations. Check out scoop and Paul's.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Janette
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "convenient location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    good but room to small
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Urban
    GB

    The Regency Hotel
    5.0 / 5
    Outstanding
    "Close location to Royal Albert Hall"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Stay was comfortable, staff very helpful. Queensgate room was small, cracked window. Bottled water in room had been refilled from previous use as the seal was broken and the bottle was dirty. Rooms were hot, even without heating on, although when asked about the air conditioning, the hotel do not have it switched on in the winter, so could only offer […] the opening of the window which made the room noisy as the Queensgate rooms are facing the Queensgate Road. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    GB

    The Regency Hotel
    3.0 / 5
    Good
    "Good not great"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Not as quiet as it could be. Air conditioning noise all night. Noisy room doors. I expensive breakfast.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    Andrew
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "My Second Stay In A Month"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This was my second visit in a month, and as I said in my previous review, I was largely happy with the offering. My only real complaint last time was the water pressure and on this stay they did seem to have improved this (very slightly). Overall, the hotel is in a great location and the rooms are comfortable, so I will be back again soon, and as soon […] as this hotel improves the water pressure I will be ready to fully sing its praises! Read more
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "Another good hotel badly let down by its showers"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    What is the matter with some hotels? Like many others at this level, The Regency has recently revamped a number of its rooms... They are pretty nice, with dark woods and good quality white linens. The bathrooms look particulalry good with neon blue "night lights" at floor level, and the whole place was pretty clean. I am no fan of patterned carpets, […] but fully understand why hotels install them, so will let these pass. I stay in London hotels regularly (at least 3-4 nights per month) and was so impressed with the Regency that I was ready to make this my default choice in future... Until I got in the shower! I know that hotels are all doing their best to reduce water usage and in particular waistful consumption of water, but reducing the water flow in the showers to a mere trickle is not the way to do it or to get repeat customers. Instead of a shower taking 5 minutes, this lack of water draws the experience out to 10 as you struggle to get the last of the shampoo out of your hair. Normally, a shower after work is a pleasure for me; here it became a chore! I am not joking, it really was that bad! I did a quick straw pole in my office just now and got universal agreement that this sort of thing would put us all off going back. Overall, the hotel's offering is very good, but if until the hotel removes the ridiculous flow reducing valves from its shower heads, I will not be returning! Read more
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "Close to underground and all must see sights"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Enjoyed my stay at the Regency staff could not of been more helpful or pleasant.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    GB

    The Regency Hotel
    5.0 / 5
    Outstanding
    "One of the best in the area ..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed in 8 hotels in the last 10 weeks in this area. Will chose this one as preferred whenever the price is right. Very clean and modern - and surprisingly larger rooms for London. Only downside is lack of room service options - and limited dining in the evenings.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    Graham
    GB

    The Regency Hotel
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Not a four star!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2012
    A Traveller
    GB

    The Regency Hotel
    5.0 / 5
    Outstanding
    "The Regency Hotel - Great Rooms, Fantastic Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel is located in a great neighbourhood close to transport links and local restaurants and shops. The service was excellent and the rooms have recently been refurbished to a very high standard. This is possibly the best value stay I've ever had in London and I'll definitely be back.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2012
    A Traveller
    GB

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "Excellent location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    Great hotel in excellent location. Room was clean and looked like it had been updated recently. Only negative - bed and pillows very hard, but I'd still recommend this hotel.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    GB

    The Regency Hotel
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2011
    A Traveller
    GB

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2011
    A Traveller
    GB

    The Regency Hotel
    4.0 / 5
    Excellent
    "Regency, South Kensington"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    fantastic location close to all West End attractions and unbelievable quality for the price
    Genuine Hotels.com guest review
    1 night business trip in Oct 2010
    A Traveller
    GB

    The Regency Hotel
    5.0 / 5
    Outstanding
    "Great location and price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Although the bathrooms and furniture in my club room were looking there age I think the staff and location more than make up for this. 5 mins walk from South Kensington Tube, plenty of places to eat, 10 mins walk to V&A. Staff very helpful and polite. We ate a a late snack in the bar, pot of hot chocolate with a Flake. Yum
    Genuine Hotels.com guest review
    1 night business trip in Oct 2010
    A Traveller
    GB

    The Regency Hotel
    5.0 / 5
    Outstanding
    "excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location. Excellent service. Modern clean rooms and for London they are a really good size. Would definitely stay here again. Good inexpensive restaurants nearby.
    Genuine Expedia guest review
    Business trip
    Oct 13, 2010
    allan t
    CA

    The Regency Hotel
    5.0 / 5
    Outstanding
    "Good for a short stay."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The Regency delivered and met my expectations. This hotel is unremarkable but for the money was excellent and good value, The location was perfect with plenty of restaurants and other shops nearby. Parking was surprisingly easy and the porter helpful. The room was clean and although rather chinzy was in very good condition, with good storage. This was […] a standard room although I was offered an upgrade to a refurbished/renovated room for extra, but declined. Staff were efficient but lacked a little warmth perhaps, but maybe that is being a bit picky. I would recommend to business people who just crash at their hotel and have no need for all the extra facilities at more expensive hotels. Restaurant was large and bar area clean and modern, Read more
    Genuine Hotels.com guest review
    5 night business trip in Sep 2010
    A Traveller
    GB

    The following reviews were posted by Hotels.com guests from other countries

    The Regency Hotel
    5.0 / 5
    Outstanding
    "Conveniante"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Flying in to Gatwick and by train to Victoria, The Regency Hotel is perfectly located just a few stations by Tube, a cab will set you back less than £10. A bit small bathroom for my taste. The queen size bed was a dream with a "memory foam" mattress, slept lika a baby!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    SE

    The Regency Hotel
    5.0 / 5
    Outstanding
    "훌륭한 서비스"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    런던, 특히 downtown 런던의 숙소에 대해서는 기대가 없었는데, 이번에 머물렀던 the regency hotel 은 매우 훌륭했습니다. 우선 conciergy 에 계시는 분은 미안할 정도로 친절하셨고, 객실 또한 다른 얼스 코트 주변의 호텔 대비 매우 청결하였습니다. 또한 무료로 제공이 되는 아침 식사 또한 타 호텔 대비 매우 만족스러운 수준 이었습니다. 다음에 얼스코트 주변에 출장이 있을 경우에도 저는 이 호텔에 머무르고 싶은 생각 입니다.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    JB
    KR

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    NO

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 18, 2013
    A Traveller
    DK

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    SE

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Mar 10, 2013
    Steffen
    DK

    The Regency Hotel
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    A Traveller
    HR

    The Regency Hotel
    4.0 / 5
    Excellent
    "Bonne situation & bons standards pour Londres"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel avec chambres rénovées, bon confort des chambres (bonne literie) et salles de bains contemporaines bien équipées (robinetterie Grohe). Chambre Queensgate réservée permettant de bénéficer d'un petit déjeuner buffet inclut dans le tarfi (servi dans une salle dédiée : moins de monde!).Bon compromis pour un séjour professionnel compte tenu des prix […] pratiqués à Londres. Read more
    Genuine Hotels.com guest review
    5 night business trip in Feb 2013
    Catherine R.
    FR

    The Regency Hotel
    4.0 / 5
    Excellent
    "Business trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall that's a very decent, fairly priced (for the area) hotel. The had Bfeast and Internet included. The only small caveat is the room was overheated and could not have the window open as it was too noisy.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    FR

    The Regency Hotel
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    SE
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