MAX Serviced Apartments Reading, Number 18

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Genuine Hotels.com guest review

Location is excellent and overall the hotel is still good value for money. When we arrived it was very warm though and we had to open the windows to get some air into the rooms. I've stayed here many times over the years and I must say that it is beginning to look a bit dated now, despite the lower floor refurbishment when they got flooded some time […] ago. The rooms themselves are very clean - except the easy chair which had a lot of stains on it. Cooking facilities are fairly basic, but you could cook a meal if you wanted to. Shower was cold even though the bath and sink hot taps emitted hot water. Overall I'd say this hotel is still good value for money if you're looking for a home from home and it suited me. My grumbles are only minor, but there are few places where everything will be perfect so it's still one of my favourite places to stay when I'm in Reading. The biggest advantage of staying here for me is that I can just go in, relax, and be in my own space. Read more

Genuine Hotels.com guest review

Mostly a positive experience; hotel staff was friendly and helpful. My room was on the 4th floor, where it was exceedingly warm. I would have liked to have been moved to a different area of the hotel but was informed this would not be possible. There were a few things that need to be addressed; the dishwasher was not working properly, the bathroom sink […] needed to be repaired, and there needs to be a telephone in the room. I had a beautiful view of Reading and enjoyed being in the apartment despite these issues. Everything was very clean and tidy. Read more

Genuine Hotels.com guest review

For any City Centre requirements, Number-18 (Max Hotels) is very well located. Rooms on the front of the hotel tend to be a bit on the noisy side if you like to sleep with the windows open due to the traffic passing by, but on the rear, the rooms are very quiet even with windows open. I've spent the last few years staying here whenever I visit Reading, […] and always find the staff to be very polite and helpful. However, the rooms are beginning to become a bit on the tatty side now and could do with a refurbishment to bring them back into the 21st Century. Local competition for apartments is located just around the corner and also a few hundred yards (metres) along the road, and if you do a comparison, then Number-18 isn't as up to date as the competition, but the rooms here are cheaper. There's a small supermarket just on the corner, and it takes only a few minutes to walk into the Oracle centre. Cooking facilities are provided as are washing, drying, and ironing equipment. Overall, it's a home from home in many respects. As I only stay a few days each visit, it suits me for what I need, but I hope the quality won't deteriorate further, otherwise I might have to go over to the competition. Read more

Genuine Expedia guest review

Our overall experience was a good one with only the minor glitch at arrival. The rooms are clean and modern with all the amenities necessary of an aparthotel. The hotel is located next to a small grocer and within a five minute stroll to the shopping/restaurant district. The housekeeping staff were pleasant and efficient. However, rooms are cleaned […] on a once a week basis with the day being determined by the floor you are on. In our case, for an eight night stay, we arrived Saturday and had the room serviced on Monday. Would have been nicer to see them on Wednesday or Thursday instead. Finally, there is a difference between a firm bed and a cheap bed. The beds are cheap and uncomfortable. I've travelled throughout Europe and elsewhere. This is one of the first times I've found the bed to be uncomfortable due to it's quality rather than my preferences. And that's a shame. Eight nights of poor sleep does not a happy tourist make. Read more

Genuine Expedia guest review