Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Guests are offered a complimentary English breakfast each morning.
Guests arriving outside normal reception hours should contact the property prior to arrival on the telephone number listed on the confirmation form.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Ocean View Guest House in Hartlepool"
I asked when booking if there was a poss of late checkout, and was told that if on the next morning, the room was still not booked for that night, there was some flexibility. But on arrival, when we enquired about this, we were suddenly treated as if we were being very demanding, and inconveniencing them greatly by this request, and we were told that […] it was not possible, anyway, even though the room was not booked for the following night, as someone might call up and suddenly want the room. I would guess that it takes about 30 minutes at most to turn around a room (clean it, prepare it) that has been slept in for one night, and that anyone needing a room STRAIGHT AWAY would probably wait 30 minutes if necessary. But the hosts seemed to want to do as little as possible. The good points: - Clean, spacious room, with reasonably comfortable bed. - I booked the wrong room online by mistake (I meant to book the sea view room) and the hosts let us change after we arrived and realised our mistake. It seemed nobody else was booked into the guest house. - Cooked breakfast. - Cheap place to stay, relative to a hotel - Wifi The bad points: - Inflexibility re: check out, when they easily could have been flexible. - Radiator in the sea view room (top floor of the house) seemed to need bleeding or something, as it never got hot. So the room was chilly. - Inflexibility for breakfast time. We had to be there by 8.30am ... I'm self-employed and this was my first night off / away that I've taken in 12 months. It would have been nice to wake up at leisure and head down to breakfast by 10, but when we asked if this was possible, we were told 'no'. - Generally unaccommodating hosts - Hartlepool is very industrial, not picturesque, cheerful, or fun ... we stayed there as I had workshops to attend in Stockton, and I thought it would be nice to stay nearby, and at the seaside - Not a single option for non-caffeinated or herbal tea, not even peppermint, in the rooms or at breakfast. As I c Read moreGenuine Hotels.com guest review
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