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Location.
Located in Carlisle (Carlisle and Eden Valley), Swallow Carlisle is close to Brunton Park, Green Market, and Carlisle Guildhall. Also nearby are Carlisle Cathedral and Tullie House Museum and Gallery.
Hotel Features.
Swallow Carlisle has an indoor pool, a health club, and a spa tub. Complimentary wireless Internet access is available in public areas. Dining options at this Carlisle hotel include a restaurant and a bar/lounge. The staff can provide wedding services, event catering, and tour assistance. Additional amenities include spa services, a steam room, and a sauna. Guest parking is complimentary.
Guestrooms.
Accommodations at Swallow Carlisle feature coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with satellite channels. Additional amenities include irons/ironing boards and windows that open.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The hotel will be renovating from 11 October 2012 until further notice. The following areas are affected:
This information supersedes all other information in this property's description that relates to these amenities.
fairfield lounge bar - This bar serves lunch, dinner, light fare, and drinks. Afternoon tea is offered.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Hotel rather tired and in need of refurbisment but bed comfy and staff friendlyGenuine Hotels.com guest review
Nice hotel good breakfast rooms clean not far from city centre.hada good weekend.Genuine Hotels.com guest review
"Avoid if possible"
The shabby state of the hotel was well documented in other reviews I read but I could live with that for one night. What was unacceptable was the prevailing attitude of staff, with only one or two exceptions, that guests were an inconvenience. My friends and I were variously snapped at and ignored and only got decent service after threatening to leave […] the restaurant - which only lasted until a coach party arrived, at which time we were ignored again. Staff started noisily setting up extra tables in the bar from 10pm, forcing guests to move from their seats and generally making us feel like we were in the way. Prior to that, staff had actually argued with guests (not us) about what TV channel as staff wanted to watch the football! At times, we were seriously looking for the hidden cameras... So much needs to be done on customer service, which is more important than new carpets. Read moreGenuine Hotels.com guest review
"Well situated just off M6"
Hotel is "falling apart". Staff are doing good job but hotel urgently needs maintenance. More black tape than carpet, no need for alarm clock as water system will wake up entire hotel as soon as some-one starts to use it.Genuine Hotels.com guest review
"Was the best rate I could find on a holiday weeken"
Was the most conveniently located and the best ratre for the Easter weekend. Only a short drive into the center of town. The room was comfortable but we had booked for 3 and due to a mix up we ended up with 2 rooms. 3 in one room would have been a squeeeze.Genuine Hotels.com guest review
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