Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Hot/cold buffet breakfasts are available for a surcharge and are served in the restaurant.
Traders Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Excellent 5 star Gumbo review."
Exceeded all our expectations, and will certainly repeat our stay. Sincere thanksGenuine Hotels.com guest review
Excellent staff, really helpful.Genuine Hotels.com guest review
"Quiet hotel on the edge of this historic gem"
We arrived to be told that there was some confusion over the booking in terms of the ages of the children. Without prompting, the remedy of an upgrade to an Executive Room was suggested and the hotel team bent over backwards to make our stay comfortable. The only draw back is the pricing strategy for the braeffast and brunch meals in the bar, which […] are quite expensive - beware also the "service" that is added automatically to your food bill. Locally, the Merchants pub is a must for extremely good and reasonably priced food...and just up the hill from there is the Castle, which until very recently was a prison, and where you will now find a very informative and even "fun" historical tour. Read moreGenuine Hotels.com guest review
"great for a family get together"
brilliant staff helpfull every time we have stayed children welcome Exellent eve dinner use of swimming pool and Gym makes it a great family hotel well done holiday innGenuine Hotels.com guest review
"Very pleasant stay"
Arrived about mid-afternoon - hotel's just off the motorway so very handy, and a good stopping off point for where we were heading for the next day. Went for a nice swim in the pool, and then had a really tasty dinner in the hotel restaurant in the evening.Genuine Hotels.com guest review
"lovely hotel"
The only down side going new years eve they shut a lot of the bar area off and stopped serving food at 5pm because of a gala dinner, and having 2 smalk children wasn't really acceptable and we wernt told before hand. Apart from that lovely hotel.Genuine Expedia guest review
"a lovely stay. quiet and relaxing"
Very pleasant staff all eager to please and very friendly. Stayed with our 5 year old and 2 teenagers. Rooms were very spacious and comfortable with lovely views over thr river Lune. Only critisism would be the double bed was only 4ft which suited the room but made it a bit cramped for sleeping.Genuine Expedia guest review
"Great stay"
Very nice friendly staff very helpful with regard to directing us to locations in town :) breakfast was superb :) will stay againGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A Perfect place or i can say more then perfect!!"
It was great, we even used the swimming pool and jakuzi. I'll recommend holiday inn Lancaster to every one i know.Genuine Hotels.com guest review
"Well situated for amenities I wanted to use"
Staff very approachable pleasant and helpful would definitely use hotel again facilities excellentGenuine Hotels.com guest review
"Family stay"
This was our first time staying at a Holiday Inn. We were very pleased to find that every staff member was polite and very helpful. The use of the pool and gym was lovely for us all as a family of two adults and two children. We ran out of milk and tea bags in our room but lots more were provided when we asked for some - excellent service all round […] . Read moreGenuine Expedia guest review
"good position to sights"
very enjoyableGenuine Hotels.com guest review
"Nice comfortable hotel"
Large clean room,big car park, good access to motorway helpful staff. We did not use the restaurant seemed a bit pricey for what you gotGenuine Hotels.com guest review
Staff very friendlyGenuine Hotels.com guest review
"Great Break"
The staff went the extra mile for us. We were a bit concerned when booking to be told it would be a double bed us and a sofa bed for my 2 children to share. We spoke to them and they said they'd see what they could do. When we arrived they'd turned the folded sofa bed into 1 bed and put in a camp bed for the other bed, great!! At breakfast, my children […] wanted hot chocolate and rather than tea or coffee and they brought a pot of hot water and sachets of hot choclate for them. That evening, when we got back to our rooms there was a sachet of hot chocolate for them each on their pillows! Great service. THe pool was lovely, nice warm towels provided at the pool for you to use and leave there. Thanks a great break away! Read moreGenuine Expedia guest review
"Friendly spot to stay."
Apart from one misunderstanding our stay was spot on. The hotel whilst being out of town is set in its own grounds with plenty of walks available including a riverside path which extends for many a mile.Genuine Expedia guest review
"Nice hotel"
Very pleasantGenuine Hotels.com guest review
"Lancaster"
Had a really good relaxing weekendGenuine Hotels.com guest review
"Holiday Inn, Lancaster"
We really enjoyed our stay at this hotel - our room (a double with a sofa bed) had lots of space, and when we checked the films available we discovered that a film that we've been waiting to see at the cinema was available so we had a lovely cosy night watching that! The next morning we took advantage of the pool, jacuzzi, steam room and sauna that […] were free to guests. We would definitely stay here again! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect stop-over"
An ideal stopover for a long journey from Portsmouth to Scotland. Room was clean and very comfortable. Used the swimming pool which helped use to use up some energy! Perfectly located just off junction 34 and very good value for money.. Only negative would be the expensive cost of the wi-fi. Didn't use the restaurant in the hotel but there is a Brewer's […] Fayre directly opposite with a soft play area - ideal for a 3 year old with plenty of energy to burn after the long journey. Would definately use again. Read moreGenuine Hotels.com guest review
"Quality accommodation in Lancaster at reasonable price."
The Hotel is spacious, rooms are big and comfortable, have a great view and the service is good. Indoor pool is a real plus in the cold climate. And a gym for the health freaks. Breakfast is okay. I did not have anything to complain about.Genuine Expedia guest review
"Lovely stay"
We booked last minute as we had to visit a friend urgently. The booking process was easy and we had a very warm welcome after a long journey from the South. The room was much bigger than I expected which was great as we were travelling with my newborn baby. Would recommend this hotel * * * * * * * * * * *Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Have dogs? then book in at the Lancaster Holiday Inn hotel, best provision for you and your pet."
One of the best hotels we have stayed in with high stars that accomodate dogs. Never knew holiday Inn took pets on and that too at no extra cost. Fantastic hotel with great facilities and very convienient for all. We booked double room which was huge for us (2 adults) and 2 labradoures. Room was well located away from noise and sounds for our dogs benefit […] and for other guests in the hotel a sign of a dog hung over our doot handle, saying dog staying in room. Room was big enough for all and very comfortable. Staff were very helpful and did not freak out at the sign of a dog in the room. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews