MAX Serviced Apartments Manchester, Piccadilly Central

The hotel did not have good maintenance. Many broken furnuters even window's Handel. The water heater broke last day. Very dirty hallways. Most concern that when I came at 8 pm. The front desk was closed and I had to wait 2 hours for the security to come and give me the keys

Genuine Expedia guest review

For the price I paid, i did not get the comfort, bath room had major problems,drains did not work, water in the shower was not draining .toilet seat was broken,rooms were very small.Was not very happy, will never stay there again.

Genuine Hotels.com guest review

My friends and I stayed in these apartments for one night and we were shocked at how bad it was! When we went to the room, our balcony door was wide open and when we tried to shut it, it was apparent that the door and lock was broken. We tried to phone reception from the apartment but our phone was broken too. So after we went to reception, the girl […] looked like she did not care at all and said she would send someone up. After waiting for half an hour, no one appeared so we had to go back down to reception and were greeted with the same unenthusiastic response. After an hour and a half, someone eventually came and we had to sit for half an hour whilst he fixed our door. When we mentioned we were in a rush and had plans that evening so if it would be more convenient we could move rooms, it was apparent they didn't see this as an option. This was just the beginning and there were many other things that were unacceptable about our stay. We had no toilet paper on arrival, our television was broken, phone was broken, door was broken. Every dish in the kitchen was filthy and the glass doors looked like they hadn't been cleaned in months. Overall, a very poor stay!! Read more

Genuine Hotels.com guest review

The room had no heating on when I arrived and took until 5am in the morning before a reasonable level of temperature was acheived due to just small electric heaters (one of which fell off the wall when I tried to turn it on). Needless to say I had a sleepness night. Might as well have caught an early train and not bothered with overnight accomodation! […] Whilst the overall apartment was spacious the bedroom was tiny and you couldn't even open the wardrobe door properly as it hit then end of the bed. Poor value at £85 a night Read more

Genuine Hotels.com guest review

These could be nice apartments - nice size. But the standard of cleanliness was extremely poor - and the quality of some of the fittings was bad - cupboard doors not fitting in the kitchen, for example. Couldn't understand why a large jacuzzi was installed so that it intruded on the doorway to the bathroom, when a standard bath would have fitted perfectly […] - and probably have been much easier to keep clean. The person on reception was completely overworked at the time I checked in - but she did have a very pleasant manner and was very efficient in forwarding an invoice to me after my stay. Read more

Genuine Expedia guest review

Very disappointing stay. The shower & sink in the en-suite were dirty when I arrived and the taps on the sink spewed out air and then brown water on first use. There was an iron but no ironing board and even then, the iron didn't work! The apartment (#1 on the first floor) needs thorough repair and refurbishment before it's offered for rent, otherwise […] the prices should be drastically reduced. Read more

Genuine Hotels.com guest review

There was no balcony and hairdryer in the apartment which was on the list of facilities. Also the extractor hood above the kitchen hob didn't work and the blind on large living window wouldn't open either.

Genuine Hotels.com guest review

These apartments are in need of redecoration and substantial maintenance. For anyone wishing to self cater, and by that I mean to have a glass of wine, forget it. An apartment for 4, there were 3 glasses. No cloth for wiping up, no cloth to dry any washed dishes. The 'blurb' said that there would be toileteries. I wasn't expecting much, we got nothing..not […] even a sachet of shower gel. I would not consider staying here again. I visit Manchester regularly and have stayed in many different apartments. By far these were the worst. Read more

Genuine Hotels.com guest review

We were a bit apprehensive when reading the reviews but we thought we'd give it a try. Upon arriving, check in was fast. Once we got to our room, it wasn't so great. The lock on the door to get to the elevator and to the rooms was broken and "fixed" by brown tape. The bathroom was not clean and the heated towel rail was hanging off the wall. Kitchen […] was the same with a cabinet door broken and placed on the side, freezer was dirty with used cutlery. We spoke to the receptionist and explained the condition of the room which the receptionist knew beforehand but did not mention upon checking in at all. We have no idea how this room was deemed acceptable for guests to stay in. We booked months in advance to stay for 7 nights. We were told that maintenance would arrive during the day to fix it and if it could not be fixed, we would be upgraded for free. After waiting we decided not to stay in the same room and requested a different room or an upgrade only to be told that we couldn't, even if we paid and that they were fully booked. At this point we considered cancelling the booking but then they managed to find an available room which we got eventually after several hours of dealing with the first room. We've stayed in a variety of hotel apartments in Manchester before and the size of the one bedroom apartment is quite small compared to others. Overall, there's no way we would even consider coming back to Max Serviced Apartments and definitely would not recommend it to anyone. Read more

Genuine Hotels.com guest review

The pictures of the apartment are deceptive - the apartments are tiny. The 1st we were offered had not been cleaned so we were moved to a 2nd. The details implied they were all new but the kitchen cupboards were tatty and 2 of the doors were broken and falling off. We planned to cook but not enough facilities.We couldn't watch tv as the aerial kept […] failing The pipes in the bathroom got so hot they actually burnt the towels drying on them - very dangerous. Nobody was available in reception to help. The room smelt of smoke and was dirty. Many of the other guests returned to their rooms at 4am so we were woken all night. We had planned this stay as a christmas celebration - the apartment spoilt it. Read more

Genuine Expedia guest review