Holiday Inn Express Paris-Canal de la Villette

We''ve stayed here about 8 times in the past five years. THough not central the neighborhood feels like an authentic French community rather than a tourist zone. There are some minor problems with the rooms: 1) they are way too dark and need much better lighting. 2) They should have refrigerators for the prices they charge. Finally wifi is free for […] the slow speed version at least which is an improvement. Around the corner is a big, noisy youth hostel which can be a bit unpleasant. But generally it's not too loud. Read more

Genuine Hotels.com guest review

really nice hotel, but a bit far from the center

Genuine Hotels.com guest review

This is a great hotel for the people traveling to paris for the first time. my only recommnedation is to take taxi to the hotel no matter if how you arrived. i love their morning breakfast services. great staff and very helpful. the hotel location is a little far from main attraction but since it is very close to metro line 5 and 7. it is cheap and […] fast way to get a round. be safe and have fun. cheers saeed and rayan Read more

Genuine Expedia guest review

Good, timely, consistent breakfast. Friendly and helpful staff. Quiet hotel and quiet location. Convenient to Metro. Only 15 minutes to major sites. Totally met our expectations.

Genuine Expedia guest review

My girlfriend and I stayed here for 3 nights at the end of 2012. We chose this location because of the near Metro station and the canal. Given that it is an Inn Express, we knew we weren't going to have all the amenities a hotel could offer. We found a few issues with the room that we could live with but then the service was just terrible. It wasn't […] my first time in Paris and I knew from before that people were just not friendly to Americans and this last visit continued to prove that. As we arrived at our room, we wanted a cold beverage and I called downstairs to see if there was an ice and/or vend machine on the floor. The phone did not reach the front desk, the call was always drop after being on hold for 3 minutes. I went to get ice from the bar and they gave me 1 small plastic cup. I said it was 2 of us and they said that was all they could give us and to come back down later for more. Another night when we returned, we wanted to know of a near restaurant and we were told in plain English "I don't speak English, ask someone else" We came back to our room to find our used towels folded and back it their place. We had made a bag with trash and put it by the door, it was pretty obvious it was trash but it was not thrown out, it was left in our room. The free breakfast was at 7:30 and as I came downstairs to have some breakfast, I waited 45 mins for the actual warm food to come out, it never did; I ended up having a ham sandwich for breakfast because the eggs never made it. Read more

Genuine Hotels.com guest review

A very nice and clean hotel. The staff was friendly and very helpful. The breakfast was very good with both hot and cold food, and the attendants were neatly dressed and helpful. The rooms were very clean and comfortable. The area has many nice restaurants and retail shops, and the subway is close by.

Genuine Expedia guest review

Very clean and modern hotel with excellent service from the staff. Plan for 40 to 60 minute Metro trip (including walk to station) for basically all things you want to see in Paris. Not a lot of restaurants close by hotel but fortunately the few that are there were very good.

Genuine Hotels.com guest review

This hotel is located right by the lake, it is beautiful. I read some bad reviews regarding French hotel attendants, however, I had a very good experience. They were very helpful and friendly. We got to the hotel way before check-in and they made sure we got in our room earlier. The room was comfortable and clean. The beds are very comfortable. You […] will not regret staying here. Aida is one of the most kindest attendants you'll meet. She deserves a raise. Read more

Genuine Expedia guest review

The location is very good near to metro station & central to any place in paris. The site of the hotel is very nice near to a daily needs shopping, large supermarket & food restaurants. It has a nice view on the canal. the staff were very cooperative.

Genuine Expedia guest review

Everything was fine but your customer service desk was far from welcoming. I think Lisa needs some training in greeting guests and also stepping up to assist. Ex: we were not accustomed to the lift. Did not know we had to put our key card to the circle. Stepped back off the lift-at least 5 minutes. Then got back on the lift and figured it out ourselves. […] She watched us the whole time and never bothered to tell us how to operate it. Read more

Genuine Hotels.com guest review

Would not recommend this to business travellers, unless on a very tight budget. - The breakfast menu is unvaried, limited, and of average taste - Internet connection was terrible - slow and dropped out - AV system\/remote control very confusing - looked like you have to pay to watch TV, which was not the case - Despite being mid-winter, the cafe on […] the ground floor had people outside drinking until about 4AM. The noise echoed through the thin windows - anyone who is a light sleeper shold avoid rooms (rooms x19-25) (Mine was room 520.) Read more

Genuine Expedia guest review

Clean, economical, good service, and in a quiet (presumably) safe area. Decently-sized room--bigger than I expected for a hotel in Paris.There were little things that bugged me, such as the hotel running out of travel adapters, the poor breakfast buffet, and the substitution of a clothes rack with annoying to use hangars in place of an actual close […] t. Read more

Genuine Expedia guest review

great place...got the two attached rooms...twin beds for the kids in one room and queen for us...2 baths, clean, great staff....able to help with dinner reservations...over all would highly recommend this to a family.

Genuine Expedia guest review

We stayed at this hotel for Christmas weekend and was very pleased with our overall experience. The hotel staff was very friendly upon arrival and even helped us find a night shop late on Christmas Eve. The location is very convenient since it is right around the corner from the metro. If you don't mind staying outside of central Paris this is perfect […] for you. The room was very modern, clean, and large enough for 3 adults. Breakfast was great!! Not your typical European breakfast spread. Sausage and eggs where available along with the usual pastries, meat, & cheeses. The only downside was that internet access was not included. We paid an extra 22 Euro for 24hrs of internet and movie access. Other than that everything was great! We would consider staying here again if we return to Paris. Read more

Genuine Expedia guest review

Hotel is located at one of the Seine channelsin a nice and beautiful surronding near the Gare du Nord with quick train service to CDG Airport. Metro Station is 300 meter from hotel. Modern, clean and confortable rooms with good breakfast buffet. We can recommend this hotel.

Genuine Expedia guest review

We totally stayed 5 days at this hotel. On the first day, we're given a room on the first floor. This room was no privacy at all. The people on the street were so close to us. But we had to accept the room because staff said this was the only available room. So we made a request for a different room of higher floor on the second day. They made it for […] us. However, the room was too small. We couldn't even find a space to open our luggages. That room was impossible for 2 adults and 1 kid to stay. Again, we're told we had to accept it because staff said this was the only available room. So we would like to escalate it their senior management. But we're told that their manager was on leave and will be back on the day we leave. It's totally unacceptable. The overall arrangement was so bad. And they finally arranged a better room for us on the third and fourth days. As a consumer, we always like choices. If we know this hotel is not able to give us choices on the room, we definitely do not to choose this hotel! Pls. consider what consumer need and try to satisfy it. Read more

Genuine Expedia guest review

Hotel room is clean and comfortable. Rooms are small as is usually the case in Europe. Front desk personnel were not terribly helpful. Hotel is located quite far from city center although two metro stations are within walking distance. Arrived at 10am after a long overnight flight and was told that I had to wait until 2pm to check in which was annoying. […] Surrounding neighborhood appears to be working class. Two grocery stores located nearby. Read more

Genuine Expedia guest review

This was our first trip to Paris. Picked this hotel for it's value & reviews....it did not disappoint. Hotel was clean, comfortable and located in a nice neigborhood along the canal. Metro station was a simple walk away and easy to find....only about 10 minute subway ride from all the excitement of Paris. At the end of a long day, it was nice to come […] back to a quiet neighborhood and enjoy the local scene. Oh....and the rooms are air conditioned! Read more

Genuine Expedia guest review

This was my 1st European vacation. This hotel was great. A 5 minute walk from the Metro and about a 20 minute commute to the city. I did not know the electrical outlets were different from what we use in the USA but the hotel did provide us with adapters so we could use our electrical equipment. Warning you will have a wait for the breakfast buffet […] but we went around 9:30 and there wasn't a line. The staff did a wonderful job of refilling the food supply. The eggs were horrible but other than that the food was good!! Oh and a word of advice if you are visiting any famous land marks/ monuments buy your tickets ahead of time. The on-site lines to purchase tickets are obsurdly long while the lines for tickets holders go much faster Read more

Genuine Expedia guest review

It was a wonderful stay. The staff was very helpful, they speak English very well. Hotel and room were clean and breakfast was ok. The hotel is not situated very close to tourist attractions, but after you get used to the means of transport, everything seems easy. The hotel is in a quiet and seemed safe to me. Perhaps the only minus of the hotel is […] the Internet. It is quite expensive and wireles find only in the lobby, but it seems that Paris is a general problem, even ask for money for internet at Starbucks. However I Will stay again. Read more

Genuine Expedia guest review

It was a wonderful stay. The staff was very helpful, they speak English very well. Hotel and room were clean and breakfast was ok. The hotel is not situated very close to tourist attractions, but after you get used to the means of transport, everything seems easy. The hotel is in a quiet and seemed safe to me. Perhaps the only minus of the hotel is […] the Internet. It is quite expensive and wireles find only in the lobby, but it seems that Paris is a general problem, even ask for money for internet at Starbucks. However I Will stay again. Read more

Genuine Expedia guest review

STAY WAS OKAY. GOOD BREAKFAST. CONGENIAL STAFF. We enjoyed it except that shower was a bit defective, no ice readily available unless you go ask for a cup of ice cubes at front desk....and also they kept the deposit on my credit card even though Expedia was fully paid for the stay!!

Genuine Expedia guest review

The staff was excellent and the room though small ...large enough..wish there had been some more sitting room. Not sure what the noise was but every night osunded like people were moving furniture around...Might have had to do with the canal and stuff floating against the building. The bad thing was the ridiculou price for the interenet...and we still […] oculd not print boarding passes Read more

Genuine Expedia guest review

Very nice hotel, the rooms are in great condition and looks new. too bad that the internet service is very expensive, but that's the only bad thing that I found in the hotel.

Genuine Expedia guest review

This hotel is very nice, the rooms are big and well maintained. It would be good to have a fridge in the room. It is very close to the metro stops and the heart of Paris is only a train ride away. We had a very pleasant stay.

Genuine Hotels.com guest review

Have stayed here before hence the rebooking but was disappointed thus time. The cleanliness is still as high though the rough edges are starting to show through as last time I stayed was just after the hotel opened. The service from staff could be a lot better. Reception staff were excellent but housekeeping was very rude and carried on despite me asking […] if they would come back later and breakfast was great but few staff there to organise and with the numbers of guests they were swamped. Maybe I am being overly critical as when hotels open they are usually superb but my experience this time would put me off booking again. If the price was lower then perhaps I would book again but I was there for the marathon so paid above the standard rate due to it and felt like I was overpaying for a less than advertised service pity though as they surrounding area is great and quiet at night also. Read more

Genuine Hotels.com guest review

Arrived late afternoon to be greeted by a friendly receptionist who checked us in efficiently and gave us some local information to help with our stay. Breakfast was good, room is a little mall, we had to wait to be seated a few times, but never for too long. Breakfast food was plentiful and of good quality. Checkout process was simple and fast. Room […] was ideal for our stay, clean, warm and with enough space. Location is good, a bit of a way out but away from the hustle and bustle of the centre, lovely setting by the canal. 2 metro stations within easy walking distance and 4 nice french restaurants, plain but simple french fare. Area felt safe, even later in the evening when it was dark. All in al very happy to use the hotel again and to recommend it to fellow travellers. Read more

Genuine Expedia guest review

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Genuine Expedia guest review

This is a nice hotel and has good features for budgeters, however people must take care of their personal belongings even when left in a locked room Staff at the hotel stole my mobile phone and a few books which i had in my room as i left to visit some tourist locations. The manager did nothing about it which was shame because i enjoyed most of my  […] stay Read more

Genuine Expedia guest review

Reception staff are ok but system for room are no good at all. people are coming far away and staff taking to much time for sort it out the room.never seen anywhere like this system.

Genuine Hotels.com guest review

Bright, clean, modern hotel. Rooms aren't huge, but perfectly fine by Paris standards. Good breakfast buffet of mostly cold food, with some scrambled eggs and sausages appearing after 7 / 7:30. Friendly staff. Great value for the price.

Genuine Expedia guest review

Be careful when leaving anything in the room the cleaning staff are unreliable , my sons sweets and reading book got stolen also my friends mobile phone got stolen . The breakfast is boring you have the same thing every day ( scramble eggs !!! You could do more with eggs !) But the hotel is near the metro and the view from your room is nice .

Genuine Expedia guest review

We were happy to arrive and find that one of the Paris Plage locations was right in front of our hotel. Having breakfast included was a bonus, but the croissants were not of the highest quality. The cappucino maker and others choices were good though. Due to my Priority Club membership, we got upgraded to a premium canal view room but the mattress was […] lumpy and we had to twice request a replacement mattress, which we did end up getting and it was better. There could have been more room to unpack luggage, and a safe and small in-room fridge would have been nice. Finally the hotel was only a few blocks from the Riquet Metro Station but it seemed that everywhere we wanted to go was not on that line. We always had to transfer through Stalingrad station which was a hassle as the walk in the Stalingrad metro station to the other lines was LONG and would be difficult for people who were mobility challenged. Also, the hotel did not offer free wifi - only a computer station that you had to pay for (computer did not allow pdf files to be printed for some reason). Overall though I think we got good value for our buck but hopefully the hotel staff will read this and make some additions to make their hotel even better. Read more

Genuine Expedia guest review

The reason it gets 4 stars is the fact that we asked for a double room and got a twin room! So,you may want to check it with the hotel before you arrive (after you booked via this website) to make sure you get what you pay for.Or they will tell you "We do not have any double rooms for tonight" and you will find yourself in an unending debate which will […] go nowhere. The rest is just great! Room service is perfect! The room is perfectly clean! Location is just perfect! (when you come off the train in Riquet, take the exit on the left,it will lead you a street,take right and walk down to the end of the street.You CAN NOT miss it). Breakfast includes, pork&chicken ham and sausages,one kind of cheese, terrible juices, croissants, toast, cereals, hot drinks, yoghurt etc. Nothing spectacular and gets pretty boring after 2-3 days. There are pubs (bars) etc around the place, which is more reasonable than the central ones in terms of price. However, if you want the best deal, there is a bar called Belushi's. Food and drinks are nice and happy hour prices are a treat. It also has free wireless inside and it has a small but nice outdoor tables by the canal. Hotel will charge you for the internet. Bar is in the same building with the hotel.Just go out of the hotel entrance. take a right and right again, you will find it. There are noise, yes! but it happens only at the weekends! (Friday & Sat nights). Other days you will probably have less noise. It is Paris, it will never be quiet! Read more

Genuine Expedia guest review

The hotel was very nice and clean. There are no clocks in the room so remember to adjust your time to ensure you are in the right time zone. The hotel does not offer free wireless Internet but you can pay for the service. Overall the rooms were very comfortable.

Genuine Expedia guest review

I used Holiday Inn Express for the second time. First, I used in Bristol and that was a better experience than this time in Paris.

Genuine Expedia guest review

very good for family,friendly staff.I will recomand to my friends.

Genuine Expedia guest review

Overall, the hotel was okay. Staff were very good, although some lack of communication between them regarding reprogramming of keys for rooms. Biggest disappointment: PAYING for Internet!!! In this day of easy communication, wifi is a must in order to attract clients, whether business people, students or families. Even hotels that were less great than […] this one had free wifi, so needless to say, this was a big black mark against future stays at ANY Holiday Inn Express Hotels! Read more

Genuine Expedia guest review

The hotel is 5 mins walk from the Riquet metro station. The hotel is canal facing and is in a beautiful location. We had canal facing rooms and so had very good view from the room. We were 4 adults and 2 children and had two connecting double rooms which was very convenient. There is a good childrens play area just outside the hotel and so my 5 yr old […] enjoyed. Also there is a sea food restaurant in the same building on the ground floor facing the canal. Looked good but didn't try. Also there was a busy bar with pool table and large screnn tv as well in the same building. A few minutes walk and there is a small town centre were there was a chinese and indian restaurant. Also African, a small supermarket etc. We tried the Indian and the food was excellent. It was a very small place but food was very good and like home food, not too oily. Read more

Genuine Expedia guest review

Please do not use this hotel if you are travelling with young family/ kids as its facilities do not cater for kids, found some staff to be quite rude and always making excuses, family room was not of a good size. not very impressed overall, can confidently say that wont be staying in another Holiday Inn Express anywhere.

Genuine Expedia guest review

We (two adults and one 7 yr old child) have just returned from three nights at this hotel, we loved it. Having read previous reviews about queueing for breakfast we were prepared to go out for a croissant but there was plenty of room each morning, plent of food, (two hot dishes and lots of cold choices) replenished frequently. The nearest metro stops […] are Riquet and Crimee which we used on our return journeys but we found the walk along the canal to Stalingrad stop very pleasant on our way out each day. Av de Flandres is parallel to the canal and has useful shops - Dia supermarket, Monoprix, pharmacies etc. just two minutes walk from the hotel. To get the metro from Gare du Nord to the hotel is easy, go to Gare de L'Est and change to line 7 for Riquet or Crimee. I chose this hotel because, although it's not right in the centre of Paris, with a young child I thought a HI Express would be a known quantity. The staff were delightful and very helpful, everything was spotless, we'd go again. Read more

Genuine Expedia guest review

Very smart and efficiently run hotel. Location next to the water very nice, lots of ppl jogging and having fun in the weekend. Good base for visiting all of Paris' sights, metro station Riquet nearby. Good breakfast, but be on time!

Genuine Expedia guest review

We have stayed here twice. The hotel's good, great position by the canal, close to a Metro station, with a good, reasonably priced (mainly fish) restaurant next door, however the downside, and the reason why we may not stay again, is the arrangements for breakfast. The dining room is too small for the number of guests, so there is often a queue (sometimes […] a very long queue) to get a table. The food is not set out in a sensible way, which causes more queueing. There isn't room to get enough food/crockery etc. out at one time, so things run out quickly and staff can't keep up with the replenishment, so again more waiting. We stayed for three days and on two of those days there was no scrambled egg during the whole time that we were breakfasting. As there are only hot dishes (sausages and scrambled egg), this is unacceptable. I saw several people asking for scrambled egg and they were told that it was coming. The coffee machine is also far too slow for the number of guests (and dispenses very small coffees!). The hotel needs to get someone who understands food service in to take a look at breakfast time and make some suggestions for improvements. Read more

Genuine Expedia guest review

our 2nd visit and we would gladly return.pleasant view of canal.excellent breakfast

Genuine Expedia guest review

Suprised by how clean this hotel is. Shower curtain would be nice, bathroom floats over... Location could be better, but thanks to the metro everything is close by. Nice and clean hotel, the view is excellent!

Genuine Hotels.com guest review

GOOD QUALITY HOTEL WITH NICE VIEWS OVER CANAL. Good breakfast plentiful, could have had better fruit. area towards Crimee metro felt a bit dodgy at night, were approached by youth enthusiastically begging. It would be no different in any other area of Paris, just be aware! Metro is close by. 20 min walk from Gard de Nord station. Lack of free wi fi […] was very poor. COME ON PEEPS WE NEED FREE WIFI. Read more

Genuine Expedia guest review

Nice hotel, good price, and an ideal location for us. A nice part of Paris, with the canal next door, and park up the road.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean, modern hotel. Within easy reach of main tourist attractions from local metro station. Excellent basic continental breakfast.

Genuine Expedia guest review

Nice hotel in a different area with many cool bars also good for station

Genuine Expedia guest review