Mercure Paris Tour Eiffel Grenelle

TV wouldn't work even after the manager tried to fix it. No clock in room except TV. and since that didn't work, no clock either. Typical tiny French hotel rooms with cheap furnishings, and only one slow elevator for 6 floors. Good breakfast reasonably priced. Room service was very limited and only sporadically available. Great location with metro station […] right at the front door, Eiffell Tower visible from my hotel window and within easy walking distance, as was the filthy Seine River. Staff's English was minimal, but that's France, isn't it? Read more

Genuine Hotels.com guest review

The hotel was ok. The air conditioner did not work very well in any of the three rooms we had. There was a vent from the mini fridge that blew hot air just as hard as the a/c. They said they checked it out but it never got better. Everything else was fine. We had a view of the Eiffel tower from our room.

Genuine Hotels.com guest review

We stayed at Mercure Tour Eiffel 4 years ago and loved it, so we decided to stay here again. I'm not sure if the management changed, but things were not the same. We reserved two rooms. When we arrived shortly after the check-in time, there was only 1 room available, so they told us to come back later, which was fine because we went out for sight-seeing. […] When we arrived later in the evening, they had given away our non-smoking room to another guest and gave us a smoking room that had a strong smoke smell. Luckily they were able to give us another room the following morning. The room was pretty clean, but not as spotless clean as it was 4 years ago. Also, the breakfast was not as good as I remember, but still decent. Very expensive: 19 euro per person. It's better to pick up a baguette and croissants from a nearby bakery/cafe. Moreover, the front desk staff were not as friendly as before, but they were still helpful. Overall it was a pleasant stay. The hotel is right across from the metro station, and there's an awesome street market by the metro station Wednesdays and Sundays. Read more

Genuine Hotels.com guest review

A/c boken and did nothing to fix it.

Genuine Hotels.com guest review

I try to ask for extra pillow it really took them three days to delivery. The phone is not working, also take three days to exchange another one. I try to make a call to U.S. hotel charge $18.00 and plus each minute charge $2.00 thats ripoff.

Genuine Expedia guest review

Don't be fooled by the 4 stars. The rooms are VERY small, all carpet, the bathrooms have pipes all over the place. BUT, location is good, right in front of Dupleix metro station and the breakfast is delicious. A lot of money for what it is, but it is Paris, be ready to be broke :)

Genuine Hotels.com guest review

The location of the hotel was very convenient and close to the metro and Eiffel tower and grocery stores nearby. On the other hand, the hotel has not been renovated in a long time. The room was not well maintained and the housekeeping was not responsive. The elevator was very slow in responding and breakfast is not included.

Genuine Hotels.com guest review

The top of Tour Eiffel showed over the neighbouring buildings. Hotel is in need of a makeover and could be great again. Carpets worn and decor out of date without having 'olde worlde charm'. Staff were OK but could do with being more observant of guests having problems. The lift needed the room card swiped to work. Without doing this you went to the […] floor where the lift was next called. Simple when you know. I observed other guests having this problem while the reception staff stood by unhelpfully. This information should be given at check in. When asked for specific help they were fine. Interesting market on this street Sunday and Wednesday mornings. Metro station at the door. Read more

Genuine Expedia guest review

Hotel location is the only plus point but otherwise overall rating its fair.

Genuine Hotels.com guest review

Pros - Great location, metro station outside hotel, view of the Eiffel tower from the room window, free wi-fi from Orange works, although no Skype/video steaming, good service during late night. Cons - Communication problems at reception, room condition very outdated, uncomfortable bed, not enough tea-coffee making facilities in the room, parking adequate […] in hotel basement but charged me £ 46 for 2 days instead of 46 euros as promised... Read more

Genuine Hotels.com guest review

The room was small but this appears to be standard across Europe. We chose this hotel for the location and it is a short walk to the Eiffel Tower which we could see from our room. Ecclectic neighbourhood with plenty of food places and a subway station out the front. Windows are sound proofed so no outside noise. We stayed three nights and on the first […] night the hotel put us in a room and the air-conditioning sounded like a plane landing. They swapped us the next day and the next room was fine. I do suspect however that they were well aware about the A/C problem in that room. This was the only disappointing aspect of the hotel. I will recommend this hotel mainly for the location, The hotel itself is functional but rooms are small and we had a crib in the room which left next to no space. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Mainostavat hotellia 4 tähden hotelliksi. On voinut joskus olla sitä. Nyt vähän nuhruinen ja kulunut. Tosin remppaa tehdään. Rauhallinen paikka lähellä Eiffel tornia ja Seineä. Kävelymatkan päässä myös riemukaaresta ja isoista bulevardeista (mm. Champs Elysees). Henkilökunta ystävällistä. Aamiainen (19€) ihan kohtalainen, eli ei kannata lähteä katukuppilaan. […] Ranskassa muuten puhutaan englantia, mutta se edellyttää, että ollaan itse ystävällisiä ja kysytään puhuuko toinen englantia tyyliin: "boncuur, baar le vuu angleese" ja jos vastapuoli vaihtaa englanniksi, niin lopuksi on hyvä sanoa "mercii boku". Read more

Genuine Hotels.com guest review

Caso você opte por pagar o café-da-manhã previamente, não deixe de imprimir todos os detalhes no seu voucher. Apesar de eu ter pago a tarifa maior para ter direito ao café com antecedência,junto à reserva do site no check out eles queriam cobrar novamente por este serviço. Ao verificar no meu voucher nada constava. Somente após ter insistido que a tarifa […] paga já previa por tal serviço eles checaram junto ao site e confirmaram minha versão. Read more

Genuine Hotels.com guest review

C est un Mercure 4 etoiles qui presente l avantage d etre tres bien situe devant une bouche de metro dans un quartier tres vivant notamment les jours de marche. Notre chambre donnait sur la rue et pourtant elle etait tres calme. L insonnorisation est tres bie faite. Il est dommage en revanche qu a ce prix la, le petit dejeuner ne soit pas compris.

Genuine Hotels.com guest review

Nachdem wir im Hotel angekommen waren, mussten wir beim ein checken, um ein halbe Stunde warten, da es offenbar Probleme mit unserer Reservierung. Beim nachfragen, jedoch, kam immer nur zurück " es sei alles ok". Als wir dann endlich im Zimmer ankamen, waren wir so der Sauberkeit entsetzt, die Wände hatten mehrere Schmutzflecken und zuvor war wohl jemand […] anderes im Bad gewesen, den die Toilette wurde nicht gespült. Der Fernseher war kaputt.... Sofort gingen wir zurück zur Rezeption, welcher sich entschuldigte und meinte Morgen käme ein Elektriker (der Fernseher, lief gar nicht mehr) Das Frühstücks Buffet, war ínsgesamt sehr lecker, doch rate ich davon ab, das Brot im Toaster zu tosten, da dieser sehr verdreckt war, und das Toast, völlig versifft raus kommt kurz und knapp, dass Hotel ist sein Geld nicht wert. Read more

Genuine Expedia guest review

L'hotel bénéficie d'un emplacement privilégié mais pèche par manque d'adaptation aux besoins de voyageurs internationaux ex. pas de bonnet de douche (déjà demandé dans plusieurs courriers à la direction), un ascenceur unique et aléatoire à partager avec le personnel d'entretien voire les maçons et autres corps de métier. Par contre, les chambres ont […] une double porte qui isole bien des bruits du couloir. Service express petit déjeuner efficace et souriant. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed at this hotel for 4 nights in the summer. The staff were very nice and helpful. Because of the standard of the room, hallways, restaurant and reception area, the 4 stars is one star too much. I was expecting a much more modern standard when arriving to a 4-star hotel. We had breakfast included, which meant a choice of 3 different ways to eat […] breakfast. The first alternative was an ordinary breakfast buffet. I will not recommend the buffet because of all the flies in the restaurent area. They were everywhere on the fruits, bread, milk and juice. Disgusting! I would rather recommend the breakfast in bed which were alternative number 2 at no extra cost. There were no flies on the food tray, and the food was enough and tasteful. I did not try the third breakfast-alternative which was a cup of coffee and a piece of bread in the bar. If you do not have breakfast included I would recommend buying your breakfast elsewhere because of the high price of the breakfast. Location was nice because of the proximity to the metro. Nothing impressing about the rest of the neighborhood, just ordinary restaurants and boring streets. I would rather recommend a hotel in a place closer to for example the Notre Dame Church where the streets have ten times more atmosphere! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review