Best Western Nouvel Orleans

We stayed here on the 4th floor for two nights at the end of our vacation. After staying at four other hotels, this one fell short of our expectations. While the location is decent - the hotel in general was worn. The hotel has a lobby, offers breakfast, has an elevator, and a location on the metro, but it's very minimalistic. The hotel staff acted […] like we were inconveniencing them when we had questions, were lacking in customer service with room issues, and overall, did not seem to enjoy their jobs. We tried to speak with the manager, but he was only available during business hours and we were gone and came home after "those hours". The rooms are very small and basic, decor (bedspreads, furniture) dating back to the early 80s, but the bathrooms look like they've been renovated in the last 10 years. They were skimpy on the towels, but provided abundant amenities in the bathroom. The bedspreads and carpeting needed a good cleaning, however, the rooms were clearly tended to by housekeeping - there's not much they can do to brighten a dark and dingy room. The single elevator is tiny (holds one person and their luggage) and the breakfast, at 12 euros, is best left to grab at the many cafes nearby. Overall, this property is more of a 2 star, then a 3 star, but we believe the rating is due to their low-level amenities. We think we can do better and would not stay here again. Read more

Genuine Hotels.com guest review

The hotel is well located immediately across the street from a metro stop and is also reached easily by clients on foot who are are traveling to or from Orly Airport in Paris to the terminus at Denfert Rochereau. The people were at the reception were professional, however, the hotel lacks any substantial reception area, has a very tiny elevator, and […] the rooms were more like closets than sleeping rooms. They were provided with but a single very narrow area with a couple of racks for hanging clothing that also included an in-room safe that was awkward to access. The double room was so small that it was not possible to walk around the bed with luggage in the the room. Also the bathroom was very tiny, including especially the shower. An unstocked minibar was available in the room without cost, including for the two tiny bottles of mineral water therein. Also, the TV worked well. While the room lacked any decorative qualities and had old window treatments, there was no problem with the airconditioning unit. The room contained so little floor space apart from the bed that thorough cleaning of the room would have been impossible. The hotel was more like a two-star facility than a three-star facility. Read more

Genuine Hotels.com guest review

pro: great location con: bad service, the 3 receiptionist we met, only one of them (Alex) is friendly, the other 2 exhibit obvious arrogance and unprofessional rudeness. overall: I wouldn't stay there again, paris metro stations are pretty good so the location benefit (a station cross the street) is not really that crucial

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Lit et salle de bains ridiculement petits. Propreté tout juste correcte.

Genuine Hotels.com guest review

Quarto muito pequeno, mas o pior foi o banheiro que era um minimo, e mal dá pra se mexer dentro dele. Para se ter uma ideia, ao se movimentar no box o registro de água fecha por esbarrar nele. Pra uma rede Best Western é ´muito ruim e eu não indicaria este hotel. Não tem conforto nenhum.

Genuine Hotels.com guest review

Insgesamt war ich mit dem Hotel nicht wirklich zufrieden: Das Bad war nicht wirklich ordentlich geputzt und auch leichter Schimmel zu sehen. Eine Lüftungsanlage rauschte die ganze Nacht und zu allem Überfluss schaltete der Fernseher sich auch noch selbstständing nachts ein und weckte mich auf. Die Lage ist hingegen ordentlich. Die U-Bahn-Station ist […] fast direkt vor der Tür. Das Hotel liegt aber auch an einer relativ großen Straße, so dass auch naturgemäßg von dort Lärm ist Hotel dringt. Für eine Nacht ist das Hotel ok, aber für einen längeren Zeitraum kann ich es nicht weiterempfehlen. Read more

Genuine Hotels.com guest review

chambre 2 lits minuscules on n'arrive pas a y circuler, douche trop étroite . isolation catastrophique jy ai dormi avec bouchons aux oreilles , écoulements wc des voisins sur ma tete de lit! non je ny remettrai plus les pieds!

Genuine Hotels.com guest review