4.1
out of 5
Excellent
(461 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I think this was a great deal for price. The lobby was beautiful and oranate. We got a small room for an excellent price. Thw bathroom was not that... great, tiles and grout had some black and were older. Definitely not a 4 star bathroom/room rating. More like a 3 star. But definitely acceptable. The only concern I had was that we confirmed a king size (one bed) They put us in early check in which was fantastic , in a room facing Main Street. It was awesome BUT it was 2 single beds put together. We did not notice til we had unpacked everything and went to bed. Next morning we asked to fix and they wanted us to pay for upgrade. We asked for them to waive charge but they wouldn't. We had to repack everything (when on vacation this is a hassle), wait for porter to show up to help us move... They gave us a much smaller room overlooking an interior courtyard of roofs and mechanicals. It would have been much better business sense to include the upgrade especially since we had to re-pack and wait to get moved. However, I roils highly recommend this hotel, it's a great plaice, the staff was awesome and I didn't mind a small room with an older bathroom. by Susan from Miami on 05/03/13
