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Location.
Situated in Bilbao, Hotel Carlton is close to Plaza Moyua, Guggenheim Museum Bilbao, and Bilbao Fine Arts Museum. Also nearby are Zubizuri Bridge and Santiago Cathedral.
Hotel Features.
Hotel Carlton has a steam room, a sauna, and a fitness facility. Wireless Internet access is complimentary in public areas. Business amenities at this 5-star property include a business center, small meeting rooms, and audiovisual equipment. This luxury hotel offers a restaurant and a bar/lounge. The staff can provide wedding services and currency exchange. Additional amenities include spa services, multilingual staff, and laundry facilities. Guest parking is available on a limited first-come, first-served basis (surcharge).
Guestrooms.
The 142 air-conditioned guestrooms at Hotel Carlton include minibars and safes. Pillow menus are available. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with LCD televisions with satellite channels. All accommodations provide desks, complimentary newspapers, and phones. Bathrooms offer shower/tub combinations with handheld showerheads, double sinks, bathrobes, and bidets. Additional amenities include makeup/shaving mirrors and hair dryers. In addition, amenities available on request include in-room massages, irons/ironing boards, and extra towels/bedding. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Buffet breakfasts are available for a surcharge and are served each morning.
Hotel Carlton has a restaurant serving lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a sauna, a steam room, and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
My fourth visit there and it was great as usual.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good location, but only for vacation"
I stayed only one night. The location of the hotel is very convenient, at walking distance on the Guggenheim and surroundings, and just besides the entrance to the Metro and major bus lines. You can also walk to quite a few restaurants and bars. Unfortunately, the internet Wifi wasn't working, not only in the room, but in the enitre hotel. The staff […] wasn't very helpful and only said it was a "security scan" from a nearby company HQ, and that it was common that internet went out on their hotel. If you must have internet connectivity, either buy a prepaid data plan with a usb dongle, or go to any of the other surrounding hotels. Read moreGenuine Hotels.com guest review
"Parking and door service?"
Difficult to park and communicate with door staff.Genuine Hotels.com guest review
"a weekend in Bilbao."
it was a landmark that all should see. if u are luck enough to stay....DO IT. Clean and the most comforatable bed in spain. A Hotel that will never be forgoten.Genuine Hotels.com guest review
"Perfect city location, with some classic style"
Superb staff (with special mention to Ivan) helped to make this a great 1st weekend to Bilbao - a city reinvented. Hotel was clean, well maintained throughout and in an excellent central position to The Guggenheim, wonderful shopping lane leading to the Old Town as well as the Tapas bars and cafes. The only suggestion would be to make sure you specify […] Double Or Twin beds! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Taking a lot for granted"
The beautiful building and fantastic location of Hotel Carlton would seem to be preconditions for a fantastic stay, but unfortunately the management of the hotel seemed to take that for granted and it did not live up to expectations. Service was appalling - rude, non-communicative and unhelpful staff. When we arrived, five people were behind the reception […] but not one of them made a move to help us, and eventually when they had stopped passing paperwork to each other and chatting amongst themselves, they deigned to help us check in with an extremely gruff manner. Not Five Star service at all, no pride in the hotel experience they are offering. Too many corners were cut - our room was beautiful and great view of the street, but undermined by shodding cleaning including a loo that smelt like a urinal. The advertised gym was a small room packed with outdated equipment and the 'Turkish bath' is hilariously non-existent - a bare room with a radiator. The location and decaying grandeur of the hotel do give it character, and Basque hospitality overall isn't exactly renowned so I don't want to single out the Carlton - but if you can find somewhere else in beautiful Bilbao I'd recommend giving this a miss! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"excellent séjour"
excellent séjour, nous avons apprécier le bar américain avec sa restauration rapide et excellente. Situation remarquable, personnel sympathique et attentionné. Un régal!Genuine Hotels.com guest review
"Langt fra 5 stjerner"
Dette ble en ganske trist opplevelse sammenlignet med forventningene. Veldig gammelt hotel, og det bærer det preg av. Mye slitasje overalt, og preg av billige "quick fix" løsninger. Men det værste var air coditioningen some til stadighet brakte røykelukt inn i rommet. Og også gammelt røropplegg som hvinte som et fly hver gang naboene var på toalettet. […] Støyisolasjonen generelt var ganske dårlig, og hotellet ligger mer eller mindre rett i en stor rundkjøring. For denne prisen er det mulig å bo mye bedre i Bilbao Read moreGenuine Hotels.com guest review
"Idéalement placé mais chambres pas insonorisées"
Hôtel très bien placé pour silloner la ville à pied..Cependant, vous avez droit à un voiturier s'il reste des places au parking, ce qui n'a pas été notre cas. L'hôtel vous indique un parking et vous vous débrouillez.. Notre plus grande déception : des chasses d'eau très bruyantes, hôtel à proscrire pour les sommeils légers !Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"jamais de 31 décembre à Bilbao!"
l'hôtel est trés bien situé , au coeur de la vieille ville, belle architecture. Le service est correcte et le personnel aimable, par contre les chambres sont trés mal insonorisées, on peut profiter de tous les bruits des salles de bains voisines! La décoration mériterait un grand coup de remise à neuf , de la réception aux chambres. A noter que le jour […] de l'an tout , absolument tout est fermé dans Bilbao ...aprés avoir erré dans les rues nous nous sommes retrouvés à l'hôtel ...qui ce soir là n'a pas de room service!! Diète assurée jusqu'au lendemain où nous avons pu prendre un café sandwich dans un café d'aire d'autoroute ! Romantique à souhait ! Read moreGenuine Hotels.com guest review
"Hotel Carlton, Bilbao. Super lækkert"
Lækkert hotel. Trods beliggenhed ud til trafikeret rundkørsel er det meget roligt. Rigtig lækkert og velholdt. God betjening. Store værelser, gode senge mv. Klart et af de bedste hoteller.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fantastisk bra hotell sentralt i Bilbao!"
Fantastisk flotte og store rom - både bad og soverom! Meget bra service og sentral beliggenhet i Bilbao. Kort avstand til både Guggenheim museet og gamlebyen. Anbefales!!Genuine Hotels.com guest review
"Hotel Carlton i Bilbao, super skønt og centralt"
Calton er et super skønt hotel der lever op til sine 5 stjerner, det er ikke sidste gang vi besøger dette hotel.Genuine Hotels.com guest review
"bien pero no como para 5 estrellas"
solo parece 5 estrellas en el precio, buena cama pero baño mediano-bajo, mal reformado en cuanto a alicatado y griferia.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
HOTEL TRES AGREABLE CHAMBRES SPACIEUSES MAIS UN PEU BRUYANTES EXCELLENT PETIT DEJEUNER PERSONNEL ACCUEILLANTGenuine Hotels.com guest review
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