Skip to main content.
Skip to main content.
Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Start of main content. Read on from here or press tab to access the next link
Hotel Carlton
43.2626, -2.93493
Plaza Federico Moyua 2,
Bilbao,
48009
Spain
1-866-539-0036
Lowest price $109
Overview
Location.
Situated in Bilbao, Hotel Carlton is close to Plaza Moyua, Guggenheim Museum Bilbao, and Bilbao Fine Arts Museum. Also nearby are Zubizuri Bridge and Santiago Cathedral.
Hotel Features.
Hotel Carlton has a steam room, a sauna, and a fitness facility. Wireless Internet access is complimentary in public areas. Business amenities at this 5-star property include a business center, small meeting rooms, and audiovisual equipment. This luxury hotel offers a restaurant and a bar/lounge. The staff can provide wedding services and currency exchange. Additional amenities include spa services, multilingual staff, and laundry facilities. Guest parking is available on a limited first-come, first-served basis (surcharge).
Guestrooms.
The 142 air-conditioned guestrooms at Hotel Carlton include minibars and safes. Pillow menus are available. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with LCD televisions with satellite channels. All accommodations provide desks, complimentary newspapers, and phones. Bathrooms offer shower/tub combinations with handheld showerheads, double sinks, bathrobes, and bidets. Additional amenities include makeup/shaving mirrors and hair dryers. In addition, amenities available on request include in-room massages, irons/ironing boards, and extra towels/bedding. Housekeeping is offered daily.
Enter dates to check prices
Hotel Info: 1-866-539-8117
from $109
Superior Single Use
Standard
Superior Double
Double Single Use
Junior Suite
43.2626, -2.93493
Hotel coordinates:
Street map
Legend
- Your chosen hotel
- Other hotels available on your chosen dates ()
X
Genuine reviews
- We guarantee our reviews are from real guest
- We don’t hide or edit anything they say
Why book with us?
Our loyalty program
FREE NIGHT
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
-
Hotels.com doesn't charge cancellation fees
-
Price Match Guarantee
-
We're just a phone call away: 800-246-8357
What you need to know
-
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time starts at: noon
- Check-out time is: noon
- American Express
- Diners Club
- JCB International
- MasterCard
- Visa
- A resort fee is included in the total price displayed.
Amenities
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Dining
Buffet breakfasts are available for a surcharge and are served each morning.
Hotel Carlton has a restaurant serving lunch and dinner.
24-hour room service is available.
Recreation
Recreational amenities at the hotel include a sauna, a steam room, and a fitness facility.
Notification and fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: EUR 20.30 per person (approximately)
- Valet parking fee: EUR 25.60 per day (in/out privileges)
- Valet parking fee for large vehicle: EUR 34.50 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Terms & conditions
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Nearby Activities & Points of Interest
Less than 0.5 miles
- Plaza Moyua - 100 yards
- Moyua Station - 100 yards
- Chavarri Palace - 100 yards
- Bilbao Fine Arts Museum - 400 yards
- Gran Casino Bilbao - 400 yards
- Indautxu Station - 500 yards
- Abando Station - 600 yards
- City Centre Bilbao - 700 yards
- Uribitarte Tram Station - 700 yards
- Guggenheim Museum Bilbao - 700 yards
3.0+ mi
- Bilbao Airport (BIO) - 3.3 miles
- Vitoria Airport (VIT) - 28 miles
- Santander Airport (SDR) - 46 miles
Reviews: Overall
Hotel Carlton
Good
"Good"
A beautiful old building in a central square. The interior doesn't quite live up to the exterior but the room price reflects this. It's not a four star hotel though it must once have been. I stayed in a superior room which has been refurbished - probably a few years ago - in a modern, all white, sort of Austin Powers style. Lovely bathroom, spacious […] room. Overall, great value for money but not a top notch hotel by any stretch. Read moreGenuine Hotels.com guest review
1 night trip in Dec 2012
A Traveller
US
Hotel Carlton
Good
Beautiful hotel with spacious rooms. Great location. Breakfast, while a bit pricey, was good. Our only complaints were with an intermittent humming sound throughout the night audible inside our room (#304) that distubed our sleep. Another concerned the large semi-frosted glass partition that separates the bedroom area from the bathroom. The light and […] noise when one person used the bathroom disturbed the other person. People that design these rooms don't use them. If they did, they would specify solid walls. Finally, the lighting in the bathroom is not adequate for women desiring to apply makeup. Read moreGenuine Hotels.com guest review
Family trip
Oct 6, 2012
A Traveller
US
Hotel Carlton
Good
"Grand hotel which does not live up to expectations"
We stayed in a totally refurbished room, which was exactly as on the pictures. Large bedroom, fancy decor, large bathroom. However, the room was not cosy - it was very glitsy and very luxurious, but lacked coziness. The common areas of the hotel are grand, but not very new. So there is a large difference between the modern luxury of the room and the […] faded luxury of the common areas. Also, there was a slight problem with noise. The windows are not very tight so you hear a little street noise (not a problem, but shouldn't be like that in a 5 star hotel). Also, you can easily hear conversations in the hallway. I didn't get a chance to test the quality of hotel service, but the way we were greeted upon arrival was not adequate for a 5 star hotel. Basically, we were not greeted at all and noone helped us with the luggage. Read moreGenuine Hotels.com guest review
2 night trip in Jul 2012
DD
US
Hotel Carlton
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night business trip in Jan 2011
A Traveller
US
Hotel Carlton
Good
"Good location, but only for vacation"
I stayed only one night. The location of the hotel is very convenient, at walking distance on the Guggenheim and surroundings, and just besides the entrance to the Metro and major bus lines. You can also walk to quite a few restaurants and bars. Unfortunately, the internet Wifi wasn't working, not only in the room, but in the enitre hotel. The staff […] wasn't very helpful and only said it was a "security scan" from a nearby company HQ, and that it was common that internet went out on their hotel. If you must have internet connectivity, either buy a prepaid data plan with a usb dongle, or go to any of the other surrounding hotels. Read moreGenuine Hotels.com guest review
1 night romance trip in Jan 2011
A Traveller
US
Hotel Carlton
Good
"Don't stay here on weekends!!"
Very loud wedding on a sat night made for little sleep! This is a very over priced place in my books but the location was good!Genuine Expedia guest review
Other trip
Jul 7, 2010
Larry M
US
The following English reviews were posted by Hotels.com guests from other countries
Hotel Carlton
Good
"Excellent locationJJ"
Not quite up to 5* standards but a very comfortable hotel. The service could have been friendlier. Dinner was very average but they did have a function on that night.Genuine Hotels.com guest review
Family trip
Oct 6, 2012
A Traveller
SG
Hotel Carlton
Good
I found the hotel staff quite cool and unfriendly.Genuine Hotels.com guest review
1 night trip in Jul 2012
A Traveller
GB
Hotel Carlton
Good
"Great location but no parking!"
This hotel is in an ideal location for shopping and great restaurants. Some wear on carpets in room but the hotel decor itself was lovely. Only issue was that we had to park and carry our luggage from three blocks away. The hotel has no parking.Genuine Expedia guest review
Other trip
Aug 16, 2011
A Traveller
CA
Hotel Carlton
Good
"Great location but no parking!"
This hotel is in an ideal location for shopping and great restaurants. Some wear on carpets in room but the hotel decor itself was lovely. Only issue was that we had to park and carry our luggage from three blocks away. The hotel has no parking.Genuine Expedia guest review
Other trip
Aug 16, 2011
A Traveller
CA
Hotel Carlton
Good
"dissappointing hotel"
The hotel is in a very good position but i am sad to say the rooms are not good at all,the bed was 2 small singles and very uncomfortable indeed. however i must say the breakfast was one of the best anywhere i have had in the world. overall i was dissappointed with this hotel and will not be staying there again.Genuine Expedia guest review
2 night business trip in Jun 2008
harry r
GB
The following reviews were posted by Hotels.com guests from other countries
Hotel Carlton
Good
"Langt fra 5 stjerner"
Dette ble en ganske trist opplevelse sammenlignet med forventningene. Veldig gammelt hotel, og det bærer det preg av. Mye slitasje overalt, og preg av billige "quick fix" løsninger. Men det værste var air coditioningen some til stadighet brakte røykelukt inn i rommet. Og også gammelt røropplegg som hvinte som et fly hver gang naboene var på toalettet. […] Støyisolasjonen generelt var ganske dårlig, og hotellet ligger mer eller mindre rett i en stor rundkjøring. For denne prisen er det mulig å bo mye bedre i Bilbao Read moreGenuine Hotels.com guest review
3 night romance trip in Sep 2012
Stig
NO
Hotel Carlton
Good
"Idéalement placé mais chambres pas insonorisées"
Hôtel très bien placé pour silloner la ville à pied..Cependant, vous avez droit à un voiturier s'il reste des places au parking, ce qui n'a pas été notre cas. L'hôtel vous indique un parking et vous vous débrouillez.. Notre plus grande déception : des chasses d'eau très bruyantes, hôtel à proscrire pour les sommeils légers !Genuine Hotels.com guest review
1 night romance trip in Sep 2012
ETCHEVERRY
FR
Hotel Carlton
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night trip in Mar 2012
A Traveller
ES
Hotel Carlton
Good
"jamais de 31 décembre à Bilbao!"
l'hôtel est trés bien situé , au coeur de la vieille ville, belle architecture. Le service est correcte et le personnel aimable, par contre les chambres sont trés mal insonorisées, on peut profiter de tous les bruits des salles de bains voisines! La décoration mériterait un grand coup de remise à neuf , de la réception aux chambres. A noter que le jour […] de l'an tout , absolument tout est fermé dans Bilbao ...aprés avoir erré dans les rues nous nous sommes retrouvés à l'hôtel ...qui ce soir là n'a pas de room service!! Diète assurée jusqu'au lendemain où nous avons pu prendre un café sandwich dans un café d'aire d'autoroute ! Romantique à souhait ! Read moreGenuine Hotels.com guest review
1 night romance trip in Dec 2011
A Traveller
FR
Hotel Carlton
Good
"bien pero no como para 5 estrellas"
solo parece 5 estrellas en el precio, buena cama pero baño mediano-bajo, mal reformado en cuanto a alicatado y griferia.Genuine Hotels.com guest review
2 night romance trip in Apr 2011
francisco m
ES
Hotel Carlton
Good
"seul hotel du centre Bilbao avec parking privé"
- bien pour le parking privé - bien pour le service voiturier, facultatif, mais fortement conseillé vu la taille des places dans le parking. - l'accueil ne parle pas français; pas grave, mais à savoir - pas bien ,car pas de "concierge" , pour tuyauter sur les bonnes adresses de restos - service de chambre correct - WIFI présent, OK , mais le niveau […] réception est si faible, que c'est inexploitable. - TV : 1 seule chaine en français, et encore parasitée ... mais bon, on ne vient pas la télé. Read moreGenuine Expedia guest review
Other trip
Aug 25, 2010
A Traveller
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
Review written by a customer who has booked on Hotels.com.