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Hotel Ritz Madrid

5 stars

Plaza de la Lealtad 5, Madrid, 28014 Spain ‎1-866-539-0036‎ | Welcome Rewards™

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Lowest price $345

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4.4 out of 5 Excellent (64 reviews)

(Neighborhood average 4.3)
Hotels.com Guest Rating

This is a Ritz that has very small rooms and very traditional. Feels almost outdated. We had to ask the reception to change our room as the room they... gave us was from the 1950's. The service is spot on and the food is very, very overpriced. We ordered pasta for our daughter in the room and it was 30 Euros. Probably the first and last stay for us at this particular Ritz. Reviewed by a Hotels.com guest on Jan 21, 2013

Overview

Location.
The palatial Hotel Ritz Madrid is located in the centre of historic Madrid, Spain, opposite the renowned Prado Museum, between La Lealtad Square's magnolia trees and Neptune's Fountain. The Thyssen- Bornemisza Museum, stock exchange and popular Retiro Park are within 300 metres.

Hotel Features.
Built in 1910 by King Alfonso Xlll as a grand luxury hotel to match Europe's finest, the Hotel Ritz Madrid occupies a six-storey building with French windows and balconies. The large marble-floored lobby has pillars, high ceilings, chandeliers and handmade carpets.

A piano player accompanies afternoon tea and scones in the lobby lounge and bar. Goya Restaurant has chandeliers, fabric-covered walls and high draped curtains and serves international and Spanish dishes. Guests and locals can drink and dine in the Ritz Terrace and Gardens during spring and summer. The bimonthly Ritz Gastronomic Weeks present Spanish regional cuisine in association with famous restaurateurs. Cocktails and snacks are on the menu in the intimate wood-panelled Velazquez Bar.

The Hotel Ritz Madrid's five meeting rooms hold up to 500 people. The business centre offers high-speed Internet access (surcharge). Wireless Internet access (surcharge) and onsite parking are available at the hotel.

The hotel has saunas and a fitness centre. Massages and beauty treatments like algae-based facials and manicures are available (surcharge). Previous clients at the hair salon and barber include the Spanish royal family.

Guestrooms.
The hotel's air-conditioned guestrooms are individually designed, with antique furniture, handmade carpets and fresh flowers. All rooms have high-speed Internet access (surcharge), satellite television, minibars and safes. Marble bathrooms have bathrobes, slippers and designer toiletries.

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Hotel Info: ‎1-866-539-8117‎

from $345

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Junior Suite

Classic Room

Deluxe Room

40.4159, -3.692747

Hotel coordinates:

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Map

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What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at: 2 PM
Check-out time is: Noon
Pets allowed
American Express
Diners Club
JCB International
MasterCard
Visa

Amenities

General
Air-conditioned public areas
Ballroom(s)
Coffee shop or café
Designated smoking areas
Elevator/lift
Free Wi-Fi
Garden
Gift shops or newsstand
Patio
Total number of rooms - 167
See more facilities
- Luggage storage
- Number of bars/lounges 2
- Number of restaurants - 2
- One meeting/conference room
- Rooftop terrace
- Tours/ticket assistance
- Year Built 1910

Rooms (all rooms include)
Bathrobes
Bathroom phone
Bathroom scale
Bidet
Cribs/infant beds available
Desk
In-room safe
Iron/ironing board (on request)
Rollaway/extra beds available
Window opens
See more room details
- Air conditioning
- Climate control
- Complimentary newspaper
- Daily housekeeping
- Designer toiletries
- Extra towels/bedding in room
- Free Wi-Fi
- Hair dryer
- Handheld showerhead
- In-room massage available
- In-room safe (laptop compatible)
- Makeup/shaving mirror
- Minibar
- Multi-line phone
- Pay movies
- Premium TV channels
- Private bathroom
- Satellite TV service
- Sewing kit
- Slippers
- Soundproofed rooms
- Turndown service
- Voice mail
- Wake-up calls

Services
Free parking
Multilingual staff
Parking nearby
Porter/bellhop
Safe-deposit box at front desk
Sauna
Security guard
Shoe shine
Tour assistance
Wedding services
View more services
- Airport transportation (surcharge)
- Babysitting or childcare
- Beauty services
- Breakfast available (surcharge)
- Cell phone/mobile rental
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check-in
- Express check-out
- Full-service health spa
- Hair salon
- Health club
- Laundry facilities
- Limo or Town Car service available
- Massage - spa treatment room(s)
- Medical assistance available

Business & Event
Banquet facilities
Business center
Business services
Computer rental
Dry cleaning/laundry service
Event catering
Exhibit space
Room service (24 hours)
Secretarial services
Translation services
View more business & events
- 24-hour front desk
- Audiovisual equipment

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Awards

The property is a member of the Leading Hotels of the World.

Dining

Goya Restaurant - Informally-dressed guests will be handed a jacket by staff to fit in with the regal atmosphere of this 570-metre high restaurant overlooking the Stock Exchange, with tear drop chandeliers, large draped windows, silver patterned fabric walls, and silver service. Although international cuisine does feature, Spanish specialties are always on the lunch and dinner à la carte menu. Cocido Madrileno (chickpeas, chicken, vegetable, beef and pork stew) is served every Tuesday and Thursday. Although the menu changes daily, Paella is always available on request.

Velazquez Bar - Cocktails and snacks are served in a relaxed atmosphere in this intimate, wood-paneled bar.

Lobby - Snacks and drinks are served all day but afternoon tea and scones with homemade jam and clotted cream accompanied by live piano music at the Ritz is, for some, as important as a trip to the Prado Museum. The setting is a huge room with two crimson handmade carpets, scattered with sofas and armchairs in maroon, caramel, blue, and green. A white marble statue is set in a scarlet alcove. Large plants attempt to reach the gilded high ceiling but don't quite make it.

Ritz Garden - In spring and summer, snacks, drinks, and à la carte dining from the adjacent Goya restaurant kitchens is served on the terrace garden, with sculptures, pond, and shade to protect from the heat of the sun. Afternoon tea moves from the Lobby to this prime spot, along with live piano music. There is space for 400 people.

Recreation

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Yoga classes/instruction on site

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: EUR 39 per person (approximately)
Airport shuttle fee: EUR 133 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in information

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

All hotels in Madrid, Spain

Map

Area map

A short guide to Retiro - Prado

Next to the broad, tree-lined Paseo del Prado, the new extension at the world-class Prado museum is an architectural triumph. The well laid-out Botanical Gardens opposite the entrance are worth a wander and behind them lies Madrid’s green sanctuary, the Retiro park. Boat on the lake, stroll through the fragrant rose garden, and watch the terrapins sunbathe by the delicate Palacio de Cristal.

see all hotels in Madrid

Nearby Activities & Points of Interest

Less than 0.5 miles

Museo Naval - 200 yards
Paseo del Prado - 200 yards
Museo Thyssen-Bornemisza - 200 yards
Museo del Prado - 300 yards
Congress of Deputies - 400 yards
National Museum of Decorative Arts - 400 yards
Teatro de la Zarzuela - 400 yards
Plaza de la Cibeles - 400 yards
Jardines Botanicos - 400 yards
Estacion de Metro Banco de Espana - 400 yards

3.0+ mi

Madrid Barajas Airport (MAD) - 7.5 miles

All hotels in Madrid, Spain

Reviews

All (64)
Business (2)
Romance (4)
Family (8)
Friends (2)
Other (48)

4.4 / 5

Excellent

Score breakdown (from 64 reviews)

5.0

(44)
4.0

(9)
3.0

(8)
2.0

(1)
1.0

(2)

Average rating for:

Cleanliness
4.5
Service
4.5
Comfort
4.4
Condition
4.2

Reviews: Overall

Hotel Ritz Madrid

4.0 / 5

Excellent

"The Usual Ritz"

Cleanliness
5.0
Service
5.0
Comfort
3.0
Condition
4.0

This is a Ritz that has very small rooms and very traditional. Feels almost outdated. We had to ask the reception to change our room as the room they gave us was from the 1950's. The service is spot on and the food is very, very overpriced. We ordered pasta for our daughter in the room and it was 30 Euros. Probably the first and last stay for us at […] this particular Ritz. Read more

Genuine Hotels.com guest review

5 night family trip in Jan 2013

A Traveller

Hotel Ritz Madrid

4.0 / 5

Excellent

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night romance trip in Sep 2012

KAS

Hotel Ritz Madrid

4.0 / 5

Excellent

"If you love antique feel"

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
3.0

We stayed 5 days at the hotel, love the location, secluded yet central. We got a room overlooking Museum Prado, Goya statue and the church which was great. The concierge got us skip line tickets..really awesome. The size of the room is decent for Europe with the tall window. The downside was the room temperature; we got there close to Spring which was […] nice temperature in the morning and night but during the day was really hot. The hotel rep said they do not turn on the air conditioning till Spring; quite unexpected to hear. They brought us a fan instead. The bed sheet are not soft, neither the tissue and toilet paper. The whole room and entire floor smell old like a museum. Read more

Genuine Hotels.com guest review

4 night trip in Mar 2012

A Traveller

Hotel Ritz Madrid

4.0 / 5

Excellent

"Hotel Ritz is a great location!"

Cleanliness
4.0
Service
3.0
Comfort
4.0
Condition
4.0

Car pickup service was disappointing--flight was delayed and driver didn't wait for us--hotel attempted to charge me for this nonservice. Concierge service was spotty--never once gave us anything in writing(location, address, other instructions). Always was pushing for hotel car service--very expensive.

Genuine Expedia guest review

Other trip

Oct 24, 2010

Jim

The following reviews were posted by Hotels.com guests from other countries

Hotel Ritz Madrid

4.0 / 5

Excellent

"古典的ホテル"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

プラド美術館のとなりで立地は便利。トイレのタンクの水が流れっぱなしで溜まらず、苦労した。チェックイン前に着いたが、部屋を用意してくれた。

Genuine Expedia guest review

Other trip

Jan 2, 2013

radio

Hotel Ritz Madrid

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

洗手间有点狭窄。

Genuine Hotels.com guest review

2 night trip with friends in Nov 2012

A Traveller

Hotel Ritz Madrid

4.0 / 5

Excellent

"ホテルマニアにお勧め"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

２０世紀初頭にリッツとエスコフィエが作ったホテルですから、細かいところで近代化はされていても古いです。ホスピタリティは非常によく、お茶のセットが二日目の掃除で下げられていたので、持ってきてと行ったらすぐ持ってきてくれました。三日目もなくなっていて電話するの面倒だなあと思っていたら、昨日のボーイさんが「あなたには必要だから」とお茶セットを持ってきてくれました。バーテンダーさんにはファーストネームで呼ばれるようになったし、エステも気持ちよかったです。ただひとつ解決できなかった問題は、お風呂に滑り止めがなくツルツルで、吸盤で引っ付けるゴムのバスマットもなかったこと。ハウスキーピングの四ヶ国語喋れる人に一生懸命説明したのに、わかってもらえませんでした。アメリカのアマゾンで探してみたら、ごく普 […] 通の品物なのですが。足腰に自信のない方には天上シャワーをおすすめします。タンスとクロゼットは長い逗留をしていた時代を思わせてとても大きいです。朝食はオレンジジュースとお水を勧められますが、お勧めはメロンジュースとカバ（スペインの発泡ワイン）です。スクランブルエッグとチョリソーが絶品でした。今の時期は夕食もガーデンレストランで。おいしいパンにはエシレ（有塩）がついてきます好物のイカスミのパエリア、美味しかったです。 Read more

Genuine Expedia guest review

Other trip

Sep 15, 2012

Satoko

Hotel Ritz Madrid

4.0 / 5

Excellent

"Melhor localização de Madri"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

Em frente ao Museu do Prado, pertinho do Retiro, pertinho de tudo, o Ritz é a melhor localização de Madri, embora os quartos estejam velhinhos, mantém seu charme clássico.

Genuine Hotels.com guest review

3 night family trip in Jan 2012

A Traveller

Hotel Ritz Madrid

4.0 / 5

Excellent

"Un clásico"

Cleanliness
4.0
Service
4.0
Comfort
5.0
Condition
4.0

Muy tradicional. Excelente restaurante (Goya)

Genuine Hotels.com guest review

1 night family trip in Apr 2011

A Traveller

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

All hotels in Madrid, Spain

Review written by a customer who has booked on Hotels.com.

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Hotel Ritz Madrid

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Overview

Enter dates to check prices

Junior Suite

Classic Room

Deluxe Room

Street map

Legend

This hotel does not match the following selections

Genuine reviews

Why book with us?

Our loyalty program

Map

What you need to know

Amenities

Awards

Dining

Recreation

Notification and fees

Check-in information

Terms & conditions

Area map

A short guide to Retiro - Prado

Nearby Activities & Points of Interest

Less than 0.5 miles

3.0+ mi

Score breakdown (from 64 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Reviews: Overall

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

The following reviews were posted by Hotels.com guests from other countries

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Price Watch

Hotel Ritz Madrid

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