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Location.
This central Madrid hotel is within one kilometer of Museo Nacional Centro de Arte Reina Sofia, Jardines Botanicos, and Museo del Prado. Plaza Mayor and Museo Thyssen-Bornemisza are within 1.7 kilometers.
Hotel Features.
AC Carlton Madrid has a restaurant and a bar/lounge. Room service is available during limited hours. The property includes a health club and fitness facility. The staff can arrange tour/ticket assistance, dry cleaning/laundry services, and tour assistance.
Guestrooms.
Amenities featured in guestrooms include air conditioning and minibars. Guestrooms have satellite television with pay movies. Bathrooms provide bathroom phones and hair dryers.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A buffet breakfast is served served daily until 11 AM in the dining room.
La Galerie - Modern café-restaurant with city views and bar. Serves lunch, dinner, and afternoon tea. Closed on Sunday and Monday.
Room service is available 24 hours a day.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
South of the centre, Atocha is Madrid’s largest train station with fast trains to Andalusia and, more surprisingly, tropical gardens (with a pleasant café) in the old terminal building. The Museum of Anthropology is opposite and, over the Ronda de Atocha, the Reina Sofia art museum has benefited enormously from a bold, modern expansion. Nearby, Teatro Circo Price is a traditional circus and ideal for children.
see all hotels in Madrid"Does not deserve more than two stars."
Very disappointing experience. The hotel does not deserve more than two stars. To begin with, when we checked in, there was nothing to wash with. After a request for soap, we were give two extra containers of shampoo, and two containers of shower gel, which is not very convenient to wash hands. One of the pillows was smelly, nothing bad, an obnoxious […] perfume most likely, but still very unpleasant to use. But the worst thing was the noise. We could hear people on the floor above walking, people behind the wall using their bathroom, trucks on the street - as though the entire hotel was build of cardboard. And they charge money for using the computers in their "business center". Not recommended. Read moreGenuine Expedia guest review
"Noisy, No wi fi, nothing is complimentary"
1. 1 bed that is made out of 2 beds. They can be separated with a push of a finger. 2. mini bar is not free 3. you have to pay for wifi in basic rooms if you are a tourist, you need a wifi. 4. if you are sensitive to noise. NOT A PLACE TO SLEEP. We were unsensitive to noise so it was alright. 5. There is a club next to hotel. Bunch of people hanging […] out until 6:00 AM in the morning. (we stayed during week days) 6. Location does not seem so safe. A lot of drunken people at late nights. 7. Close to the metro but thats it. 8. You can find somewhere better. Definitely for same price. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pricey internet and air conditioning not cool enough"
The AC Carlton Madrid is a very nice hotel in a convenient location, close to the Atocha station and the Reina Sofía Musuem. The room and bathroom are nicely decorated. However, the air conditioning is not cool enough and from previous experience at AC hotels, they don't allow the temperature to be as cool as you would like, so no matter how low you […] put it, it's merely cool. Not acceptable. And the internet connection, in the days we live in, should always be complimentary. Here it costs almost 18 euros por a 24-hour period, which is absolutely outrageous. For those of us who work through the internet, it's unacceptable. Free internet in the lobby is not good enough. I would not recommend this hotel for anybody who needs an internet connection or a cool room in the summer. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"très bien situé"
pas mal du toutGenuine Hotels.com guest review
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