Riu Palace Bavaro All Inclusive

The hotel itself is immaculate. Extremely well maintained and its new. There is no doubt that the facility is nice. Service was also excellent but dont expect personal service with a 600 room hotel. Be nice to the staff you encounter and they will remember you and treat you well. The biggest issue we had was the food. I probably shouldnt have expected […] much with such a big hotel but for the pice we paid, it definitely wasnt worth it. The amount of food recycling is way too obvious. I understand that they cant waste so much food and I agree with the idea behind recycling but they need to be more creative. In addition, the speciality restaurants are absolutely not special. Geisha was horrible. I'd give it a 1 star. The italian was about a 3...nothing special, Krystal was very good...Id give it a 4 and the steak restaurant was not bad either...Id give it a 3.5. Of course all this left over food ended up on the lunch buffet the next day in an obvious manner as I stated before. The breakfast buffet gets a 5 for sure, lunch is a 3.5 to 4 and dinner a 2.5 to 3. All in all, the facility is awesome, pools were great (not heated), pool bars were well staffed and easy to get a drink, beach was very nice and right next dooor too Iberostar Grand. Hope this helped! Read more

Genuine Hotels.com guest review

We paid for an ocean front jacuzzi suite and were given a resort view standard room complete with an argument from Enrique who checked us in that he didn't know the difference in value for the room and basically didn't care. He couldn't have been more shocking in his behavior. He realized that we weren't going to accept his room and called the neighboring […] Macao which had a pool view suite for two nights then we would go back to the Bavaro for the last night which may have our room. They shuttled us to Macao and we got the same egregious treatment from Manny at reception. We were beyond angry at this point but accepted the room. Manny had us wait in reception for two hours then shuttled us back to Bavaro because a room had opened up. The room was not ocean front. You can see the ocean in the horizon but first you have the kiddy pool, the regular pool, the steak house, the pool bar and then the ocean. The room was above the big buffet room which is incredibly noisy and the kitchen smells penetrated our room. We could hear chairs scraping the floor through the concrete building during buffet hours. could see the ocean in the horizon but after Read more

Genuine Hotels.com guest review

My new wife and I chose this hotel to stay and we were really impressed. Anyonewho choses to stay here will have a good time.

Genuine Hotels.com guest review

Excelente em todos os aspectos! Atendimento, limpeza, variedades, animação e principalmente exuberância em sua estrutura! Recomendo a todos e não tenho nada a reclamar!

Genuine Hotels.com guest review

A PESAR DE HABER IDO A SOLO 5 DIAS DE SU APERTURA YA ESTABAN BIEN ORGANIZADOS Y LA ESTADIA FUE ESTUPENDA. LA COMIDA, LA ATENCION TODO EXCELENTE. LO UNICO ERA LOS JARDINES Y ALREDEDORES QUE SE ENTIENDE QUE POR SER NUEVOS NO ESTEN FRONDOSOS

Genuine Hotels.com guest review