For every 10 nights, get 1 free!
The Radisson SAS Palais Hotel is a luxury hotel located 11 miles from the Wien-Schwechat Airport in the heart of Vienna. The Radisson SAS Palais Hotel is situated right in the heart of Vienna on the historic Parkring, across the road from the Stadtpark, which is the home of the gilded Johann Strauss monument. Just a short distance away by foot, you will find famous attractions such as the State Opera, the Stephansdom and Vienna's fashionable shopping district. At the end of the 20th century the two former palaces were carefully incorporated into today's elegant 5 star hotel, offering all modern facilities and amenities.
The Radisson SAS Palais Hotel features 17 conference rooms, outfitted with audiovisual equipment and complimentary high-speed wireless Internet access. Business amenities such as computers, printers, and a copy machine are also available for guest use. Guests are invited to take advantage of onsite services such as three-hour express laundry, 24-hour room service, overnight shoe shine service and Grab & Run breakfast. After a day of meetings or sightseeing, unwind in the hotels' own fitness center, looking out over Vienna's rooftops. Limited parking (surcharge) is available, and an airport shuttle can be provided (surcharge).
All 247 guestrooms are fully air conditioned; they provide a working area with desk as well as complimentary WiFi. Room amenities also include telephones with personal voicemail; bathrooms have adjustable height showers over bathtubs and heated floors.
Self parking costs EUR 45 per night (a different rate applies for extended parking)
Airport shuttle service is offered for an extra charge of EUR 38 per vehicle (one way)
|Food and drink||
|Things to do||
|Things to enjoy||
Self parking costs EUR 45 per night (a different rate applies for extended parking)
Airport shuttle service is offered for an extra charge of EUR 38 per vehicle (one way)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Most travellers to Vienna will spend the majority of their time exploring the Innenstadt (centre). Neatly circumscribed by the Ringstrasse, this area is largely pedestrianised, with quaint cobbled streets and medieval squares. The city's focal point is the Gothic spire of the Stephansdom and key attractions include the huge Hofburg palace and the Spanish Riding School.see all hotels in Vienna
"Great location, great staff"
When you leave with a feeling of how short the stay was, you know you had a great experience. The only problem I ran into, the room didn't have extra pillows or towels which I guess was an oversight. But it didn't take 5 minutes for me to have plenty of those at my door.Genuine Hotels.com guest review
"Nice hotel close to everything."
I stay here frequently when I'm here on business. Typically service is good but this time there were issues with house services. Several times the maids did not leave clean towels nor make my bed. But overall I like staying here and will return.Genuine Expedia guest review
"Okay, worth it for the price"
Upscale part of town, nice to be near the park, we had a maisonette suite on two floors, but had to ask for the extra bed downstairs for our son. I have been to nicer hotels in the Radisson Blu line.Genuine Expedia guest review
"carpets in hole is smelly"
we moved my baggages to in room, no help hotel staff. In hotel was good but carpets was smell in hole.Genuine Expedia guest review
"Slow WiFi, some misses in service"
The hotel is in a beautiful old building but furnishings and carpets are worn. (Lobby and Room). The hotel is in a convenient location but there were a few misses in service in our 8 day stay, including; WiFi was really a pain, had to sign in numerous times at least once a day and signal strength was very low in our room, much stronger in the lobby. […] We had 2 tablets and both had to be taken to the front desk to get connected the first time. Room was not cleaned one day and we had to call at 530 pm to have it made up, another day we only got one set of towels even though there were 2 of us. There was an ice machine on our floor but for some reason one night the door was locked, key card would not open it. We had 2 reservations (we added a day at the beginning of our trip) and after day one we were locked out of our room after a day of touring. They had to redo our keys. This after making sure we wouldn't have to switch rooms and that they knew we had back to back reservations. On the positive side I was able to leave a bag for 3 days with the hotel while we toured another city, prior to checking into the hotel. The front desk was always pleasant when trying to correct issues. Nice location with restaurants, park and transportation very close. Overall I would consider it a 3 star not 4. Read moreGenuine Hotels.com guest review
"Good location & close to the old city sights"
Excellent. They even gave us a room with the garden view and complimentary minibar that included 2 bottles of mineral water, a bottle of cola, 3 bottles of different types of juice every dayGenuine Hotels.com guest review
Pleasant hotel stayGenuine Hotels.com guest review
"Good Hotel, Great Service."
Good Rooms. Great Service. Large Breakfast with variety of dishes. Staff very friendly and helpful. Close to Centrum (Old City, Palaces, Market) - just a wlking distance. Great value for money. Superb to families.Genuine Expedia guest review
"great price point"
stayed in a maisonette suite.great price point,and nice breakfast buffet.perfect location.$321 a nite would stay ther again and reccomend it to freinds.Genuine Expedia guest review
"Nice but over priced"
Staff were lovely and helpful.... Hotel is a bit old and over priced but very good locationGenuine Hotels.com guest review
"Great location, historical Palace building"
The hotel has nice features but it also has some issues with plumbing so if you encounter drainage issues like we had immediately call concierge. Overall the experience with the accommodations and staff was pleasant.Genuine Hotels.com guest review
"A very pleasant stay ..."
I was very impressed with the Radisson Blu Palais Hotel; at first, I thought that it might be Americanized and lack any Viennese charm (like the Marriott). However, I was very impressed by: 1) The friendliness and helpfulness of the staff 2) The European ambience of the common areas 3) Free use of a business center, including printing (I didn't bring […] my computer and had to modify my presentation, so this was great# 4) Nice location - my #small) room overlooked the park, and the hotel itself is on the inner fringe of the Ringstrasse). Overall, a very pleasant stay. Read moreGenuine Expedia guest review
very good service.staff is very help full.Genuine Hotels.com guest review
"Okay Hotel, not luxury"
The room was nice and clean, bed mattress should be replaced as it was not comfortable. The public rooms are nice, but need renovation, had old decor. There is an odd passage through the dining area to get to the room elevators. The staff was curt. There was no shop to get postcards, stamps, incidentals. There was only a buffet breakfast, no menu for […] breakfast. The car park costs 45 euro or $60 a day and is under the hotel, but not affiliated with the hotel. Read moreGenuine Expedia guest review
"Great Hotel in downtown Vienna"
Great location, very friendly and helpfull staff. Super breakfast and free wifi :-) Suite is excellent for families with children.Genuine Expedia guest review
"Great location! Close to all must see sights!"
We were so impressed with staff as traveling through Vienna. We had two free days on our calendar, so we rebooked for two more nights after returning from Budapest. We were welcomed by staff and locals, as if we had been members of their families. This is a wonderful hotel! Thank you to the general manager and chef and bartenders for two wonderful evenings. […] You will never be forgotten! We love you! Read moreGenuine Hotels.com guest review
Hotel was good, just a little dated. Also hallways smelled like smoke, it seemed people smoked in the hallways.Genuine Expedia guest review
"dreadful front desk staff"
I wasn' t impressed with this hotel and won' t stay there anymore. There were many things that irritated me, but to me the biggest problem was the staff at the front desk: they wanted to charge me for the room when checking out despite the room having already been paid through Expedia. It took them some 5 minutes to figure it all out. That particular […] employee also made me feel like I wanted to cheat them. They later apologized when her supervisor figured out it was indeed all paid out. Also, they have got to understand that as a tourist, I don' t know their city and that while my questions might sound stupid to them, it is their duty to help me. I was asking them about parking in the area and some employee behaved like I should have known how it worked in Vienna. Sorry girl but I don' t live there so just do your job and explain to me how it works. Read moreGenuine Expedia guest review
"Great Hotel, but overheated"
Great hotel, but we stayed in a duplex/loft suite with an overheated sleeping area. We told the front desk, but they couldn't helpGenuine Hotels.com guest review
"Close to the Heathrow express"
The hotel location was perfect for one night in Vienna. The bathroom was dirty, especially the showercurtain. The hotelbar was too small and there was too much smoke even for smokers. The bar in the room had no vine or spirits only soft drinks.Genuine Hotels.com guest review
"Comfortable, pleasant hotel"
The hotel is very conveniently located. It is within walking distance to almost all main attractions. The staff is helpful with directions, concert tickets etc. The minibar and free WiFi are added perks. Overall, the hotel provides good value for money.Genuine Expedia guest review
"Great hotel for couples"
The location was great, easy walking distance to muses and shopping. The underground stations were nearby also. The staff was friendly and very helpful. Skip the breakfast buffet. 28 euros per person is exorbitant for breakfast and there are many cafes nearby. The bed was very comfortable.Genuine Expedia guest review
The best is the piano bar with great music to eat and enjoy an evening. Good location to public transportation. They need more staff to help for arriving taxis and cars.Genuine Expedia guest review
"Very diappointing for a 5-star hotel"
Parts of the hotel in need of renovation. Although staff helpful, requests were not met even after repeated calls.Genuine Expedia guest review
For a high end hotel it lacked some polish and attention to detail. The room was small but adequate. Service at the breakfast was sloppy and the hot buffet food was barely warm; the cost was pricey at 28 Euro per person. I would choose a different hotel next time.Genuine Hotels.com guest review
"Decent hotel, but a bit pricey..."
Nice hotel with good service and in a good location in Vienna. Hotel food was not at the level I'd expect from a Radisson hotel...had room service one night and it was unremarkable at best.Genuine Expedia guest review
"Five star, go away.."
Five star, yes..have a good block in vienna..good and friendly staff..ok.. But i have a small (we were in eight floor, roof, half of the rooms height was a meter like) and old room (tv for ex, was the smallest and oldest one i have ever seen in a hotel room) with a small bathroom ( that has not a slippers).. Wish to have a betterGenuine Expedia guest review
""Happy with this Hotel""
The hotel is a renovated building located in a very nice area if Vienna. The hotel is convenient to attractions, transportation and restaurants. Our room was small but nicely appointed and had a beautiful view of a park across the street. The hotel did provide free wi-fi internet in our room but did not provide a free breakfast.Genuine Expedia guest review
Very elegant hotel with a great view of the park across the street. Only negatives include the inefficient air conditioning: the room remained on the warm side; and the lack of support from the hotel staff for calling our airlines during the work stoppage to check on our flight.Genuine Hotels.com guest review
"Good location, not as good as other Radisson Blu"
overal OK, OK for the price!Genuine Hotels.com guest review
"Great location, close to city center"
Was not assigned a handicapped room initially, wife's wheelchair couldn't even fit through the bathroom door. Manager finally found and released a wheelchair accessible room. Rooms were nice, but small. TV in the room did not work and looked like it was from 1970. "Free" minibar had almost nothing in it.Genuine Expedia guest review
"Best Hotel I Stayed In While In Europe"
Stayed in several hotels and hostels over our three weeks in Europe, but this is by far the best one we stayed in! The staff was incredibly friendly and helpful and the room was absolutely wonderful. It was very big and even included a free minibar that was stocked daily with soda, water and beer. Fresh fruit and some other small snacks were also delivered […] our first day. The included breakfast was incredible as well. In addition to a large and varied continental spread, they also had a menu where you could order several dishes (for free!) such as omlettes, waffles, and steak and eggs. The location was great and several of Vienna's top sights were within a no more than 15 min walking distance. Read moreGenuine Expedia guest review
Wonderful, friendly, clean, and relatively inexpansive.Genuine Expedia guest review
"bargain for the price"
My stay turned out to be a bargain for the price I paid through Hotels.com. Upon arrival the hotel allowed my an early morning check in an upgraded me to the next highest level. Service and hotel comfort was excellent. The location is excellent, i.e. close to my business appointments and to the historical sites my wife wanted to visit. I fully recommend […] the hotel and will return there if the price remains competitive. Read moreGenuine Hotels.com guest review
Everything was perfect except that there was no one available to help us with bags when we arrived. After that, all went well. The staff was unusually helpful, and the entertainment (piano) in the lobby was excellent. The location is excellent: across the street from a delightful park, and about 8 blocks from the opera house.Genuine Expedia guest review
very pleasing overall pros: very central location mini bar included clean and quiet very high ceiling in rooms beautiful building cons: good 10 minutes walk from the metro U1StefanPlatz or Stubentor. room great in length but could use another foot in width for sitting at the desk ( basic room) expensive breakfastGenuine Expedia guest review
Excellent fast check in, good room decoration, very comfortable, we recommendGenuine Expedia guest review
"hotel review and expedia service"
the only complaints are windows would sometime rattle when the wind blows at night, tv set is minature and this should be upgraded immediately, the bar was full of smoke, the hotel allowed smoking in the bar so i could not use the bar, the main sitting area should be changed to add more comfortable seating- the huge christmas tree took most of the seating […] area room. Read moreGenuine Expedia guest review
worth the rateGenuine Expedia guest review
"our request for a handicap room got lost"
They didn't get our request for a handicap room -- I would advise always double-checking with the hotel even after receiving email confirmation. Also while we were there we requested a taxi at 4:30 one morning that also got lost. But the hotel was beautiful.Genuine Hotels.com guest review
A great location in historic old Vienna within walking distance of several popular attractions.Genuine Expedia guest review
"Great hotel for a family"
Very good location right in the middle of city centre, public transportation stations nearby with good connections, helpful staff, good vegetarian choice in breakfast. Lived up to its name and description. Well done, will surely return on our next trip to Vienna.Genuine Expedia guest review
Great location across from Stadpark. Room was clean. Staff were helpful. Good wifi. English of staff was great and made it easy to deal with. The staff were great and held our luggage until we were due to go on our evening train journey.Genuine Expedia guest review
""Luxus und Wunderbar" (luxury & wonderful)"
My family and I (3 persons in total) were on a short holiday in Vienna a few days ago, we choose the Radisson Palais, at Parkring, for our accommodation over three nights. Starting with a very friendly and easy checkin, the staff and their attitude all throughout the time when we were there, the room size and facilities, the quality of the property […] in general and its perfect location for local transportation - this is a very fine hotel to stay in ! As we did not stay very long we didn't get time to use its varied facilities. Very nicely located for visits to the city centre, main shopping areas, all inner city museums and sights, the newest (and superb yet somewhat under promoted) Hauz der Musik museum, the Belvedere and the Prater too. The tram stops in front of the hotel and two U Bahn stations (Stadtpark and Stubentor) are three and five minutes walk respectively. We chose the Royal Club room. Read moreGenuine Expedia guest review
"friendly staff & good location; rooms small"
Hotel staff were very nice and helpful. Room was very small and much smaller than the photo on the reservation. Location is great - not much around the hotel but b/c of that very quiet and near gorgeous Park and Michelin-starred restaurant, and also Vienna is tiny so easy to walk to busier parts. Staff did try to clean our room at 7:45am and therefore […] woke us up twice. Read moreGenuine Hotels.com guest review
"staff is bad"
the hotel is gd but the staff is very rude .Genuine Hotels.com guest review
"Well located hotel in Vienna"
Excellent hotel in great location. Good access to transport, restaurants and parklands. Staff very helpful with advice about the city.Genuine Expedia guest review
"Spot on for a Viennese break"
Perfect location, great hotel, friendly staff. Family friendlyGenuine Expedia guest review
"Radisson Vienna Dreadful"
It's a sad to see what Radisson is offering for 200 euro. You feel sad once you see the rooms. It's very old and the staff is Not very nice. Breakfast sucks ........ Overall Too BAD.Genuine Expedia guest review
"Lesson #1. Be nicer to travellers."
There was inconsistency in the attitude of staff at the front desk. Some individuals were helpful. Others were brusk, aloof and very unfriendly. It dampened what otherwise was a nice experience. The location of the hotel was perfect in proximity to sights,transportation and shopping. The exterior architecture is quite beautiful.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )