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Location.
Located in Dusseldorf city centre next to the German-Japanese Centre, the Hotel Nikko Düsseldorf lies 500 metres from the train station, one kilometre from the old town and 1.5 kilometres from the River Rhine. Dusseldorf Airport (DUS) is nine kilometres from the hotel, around 15 minutes by car.
Hotel Features.
The hotel lobby is contemporary in design and a spiral staircase leads up to the first-floor atrium which floods the reception area with natural light. Located on the ninth and eleventh floors, the Nikko Spa offers massages, facials, and other beauty treatments (surcharges apply). Views of Dusseldorf can be enjoyed while swimming in the 14-metre pool located on the eleventh floor and guests can relax in the saunas and the steam bath on the ninth.
Authentic Japanese food is flame-grilled and served on traditional Japanese chinaware in the Benkay Restaurant, which also features a sushi bar and private tatami rooms. The Hotel Nikko Düsseldorf also has a breakfast restaurant and lobby bar.
The majestic River Rhine, 1.5 kilometres from the hotel, offers excellent walking and jogging opportunities as well as boat tours.
Guestrooms.
The Hotel Nikko Düsseldorf's contemporary guestrooms are brightly decorated and include tea and coffee making facilities, safes, minibars, and air conditioning.
Charges may apply, see hotel policy below
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Facility access costs EUR 15.00 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.
Self parking costs EUR 22.00 per day (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Rollaway beds are available for EUR 30 per night
Breakfast is offered for an extra charge of EUR 23 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
WiFi is available in guestrooms for EUR 24.50 for 24 hours (rates may vary)
WiFi is available in all public areas for EUR 24.50 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for EUR 24.50 for 24 hours (rates may vary)
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Facility access costs EUR 15.00 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.
Self parking costs EUR 22.00 per day (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Rollaway beds are available for EUR 30 per night
Breakfast is offered for an extra charge of EUR 23 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
WiFi is available in guestrooms for EUR 24.50 for 24 hours (rates may vary)
WiFi is available in all public areas for EUR 24.50 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for EUR 24.50 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
The location of the hotel is good. but is not worth spending 259 euros for a bigger room especially when breakfast is not included. the coffee machines in the room are quite old...Genuine Hotels.com guest review
"Really just OK"
Having stayed in a number of 5 star hotels in Europe this summer I was excited to stay at the Nikko. Upon arriving the staff was not terribly warm. We reserved a suite which is supposed to include free WiFi and access to the spa. The desk gave me the vouchers for neither. When I went to my suite, the in room information book said that both internet […] and Spa privileges had to be paid for separately. This was incorrect and I had to go back to the desk to get my spa and wi-fi privileges restored. The breakfast was good but not included in the price of the suite at $100 Euro for the four of us, it was one of the poorest values for a meal that I had in Europe so I recommend getting out of the hotel to eat. The hotel was about 1 5 minute walk to the historic old town. Manageable but in hindsight I would have preferred to stay in Old town and will next time. That is also where the best dining options are. Speaking of dining, this hotel caters heavily to the Japanese. It's adjacent to the German/Japanese Cooperation Group or something like that so almost all of the restaurants in the area are sushi or Japanese steakhouses. The main restaurant in the hotel is also Japanese. Overall I think this hotel was a disappointment. It had the basic amenities that qualify it as 5 star but the execution is poor as is the service. I will not stay again. Read moreGenuine Hotels.com guest review
"Arrogant attitude kills good potential"
Room charge for wi-fi connection is 24.5 Euro and there is no free wi-fi in the lobby. This is by far the highest price I was charged in the past 3 years. Shampoo was missing and it took them 50 minutes and two phone calls to send me one. Speaking on shower, the pipe between the tap and the douche handler was a poorly installed plastic one, stops the […] water with every small move and I needed to screw it to stop the water spray all over. When checking out I complained, the reception manager did not say a word not to mention apology, he looked at me and did not think he has to say something. It seems it was initially built as a high level hotel, but the these bunch of event turned the stay to a non repeat experience. Read moreGenuine Expedia guest review
"Disappointed"
Did NOT enjoy staying at this hotel. The design lacked style, just an ugly box of a building. The lobby was boring, again nothing to distinguish it and entice you to spend time there! Up to the actual room and I was getting upset now! It was small and everything looked old, out of date and the wardrobe doors creaky too! Here I was, paying extra for […] a 5* hotel and I got a smaller room than at a 4*! Tiny bathroom too, all of it straight from a 1960's time warp - dreadful for the premium price paid! The TV was a flatscreen though, but it was an afterthought as it did not really sit well with the colours or design of the room, plus there was some wires hanging down from the back, which was a little bit of an eye-sore! Woke-up late one day and was told "breakfast is over" - in a 5* hotel, if I want breakfast at 1pm, then I expect to get it without any excuses! The Japanese restaurant downstairs is excellent, they have those private Japanese styled rooms where you sit on the floor and a girl dressed in traditional clothing serves the food: a wonderful experience. Only one course was to my tastes - the others were an experience that I am sure they must love in Tokyo, but was bland to my tastes. All-in-all, I would love to go back to the restaurant. Therein lies the solution for this hotel - don't stay here - if you want Japanese food, then you can drop in for dinner. For less money at the Radisson Blu in the harbour, I got a stylish 4* hotel than felt as good as any 5* one. Read moreGenuine Expedia guest review
"日本語は通じません。外資のホテルと思って泊まるべきです。"
日航ホテルとなっていますが、日本語の話せる社員はおらず（お昼の短時間だけ日本語スタッフがいます）、庭の眺めも悪く、料金だけは日航という状態でした。日本のホテルとしてのサービスは期待せず、外資と考えて泊まった方がよいでしょう。 部屋は大変キレイです。外資のホテルと割り切って泊まれば、価格相応かな？と思えます。朝食は極度に高く内容もいまいちです。２５００円程度で朝食があるのが唯一の救いでしょうか。コンビニはPM6～7時ごろ閉まりますのでご注意ください、Genuine Expedia guest review
"日本人には最適"
インマーマン通りにあり、日本人にとっては最高でしょう。目の前のラーメン屋も最高においしいです。ホテルに問題ないですが、駅から少し遠いため、夜9時を過ぎて中央駅まで行く際などは少し人影が少ないため、不安な気持ちにはなりますので、ご注意ください。Genuine Hotels.com guest review
"設備１流、サービス２流"
日航はよく利用していますが、このホテルはいただけません。 日本語も話せず、日系ホテルである意義は全くありません。 サービスはJAL CITY程度と考えるべきです。施設はきれいです。 クリーニングも高く、ポイントが押さえられていません。Genuine Expedia guest review
チェックイン時間は１４時であったが、１３時半に到着したが部屋が準備できていないという紋入りの回答で交渉するも部屋に入れてくれなかった。Genuine Hotels.com guest review
"日本人街には近い"
おすすめできません。部屋のブラインドは壊れていて使えない、5連泊していても修理する気なし。Wi-Fiも一日使用するためには24ユーロ必要など、日本人街にあり、長期滞在日本食に行きたい方にはおすすめかもしれませんが… しいて言えば朝食は良い。Genuine Expedia guest review
"5つ星のレベルではない。"
４つ星以下のホテルでした。疲れた体でチェックインをしてキーを受け取るものの部屋のカードキーは使えず、フロントまで戻ると部屋番号の書き違いだったり、クリーニングを頼むと明日の午後に出来ると言われたのにも関わらず二泊三日すぎたチェックアウト当日まで出来ていなかった。もう利用しません。Genuine Hotels.com guest review
"restaurant à éviter absolument"
Le prix des chambres est assez intéressant, car adapté au cadre vieillot, mais évitez absolument le restaurant du lobby! service déplorable: plus d'une heure d'attente, entre les tables non débarrassées, les serveurs absents, l'attente de plus de 30 mn après la commande (pourtant juste quelques clients présents dans le restaurant), et pour une note […] très salée. Read moreGenuine Expedia guest review
"Teuer & wenig Service"
Das Hotel scheint auf den ersten Blick optimal; wählt man die Deluxe Option sind WLAN und Wellness inklusive. Bei der Anreise kannte jedoch niemand das Angebot und wir mussten für den Wellnesseintritt kämpfen. Das WLAN war zudem schlecht: langsam, jede 2min musste man neu einloggen (Fehler trat mit verschiedenen Geräten auf) und es war nicht möglich […] mehrere Geräte parallel zu nutzen. Das Zimmer war ok aber nichts spezielles und ziemlich altmodisch. Fazit: kostenintensiv und schlechte Leistung. Read moreGenuine Hotels.com guest review
"Niveau, der mangler niveau"
This guest did not leave a comment.Genuine Hotels.com guest review
"Nikko"
Dårlig service, dårlig beliggenhet, IKKE et 5 stjerners Hotel.Genuine Hotels.com guest review
"Service suboptimal"
Insgesamt nicht überzeugend und nicht die 5 Sterne wert.Genuine Hotels.com guest review
Surkea esitys koko hotelliltaGenuine Hotels.com guest review
"Fünf Sterne ????"
Die Standardzimmer sind nicht einmal 4 Sterne wert. Das Badezimmer schon gar nicht.Genuine Hotels.com guest review
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