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Location.
Located in the city center, this Hamburg luxury hotel stands along the Alster Canal and is a two-minute walk from City Hall. The Monkebergstrasse shopping street and St. Michaelis Church are 0.7 km (0.5 mi) from the hotel, and the famous Fish Market is 2 km away.
Hotel Features.
Sofitel Hamburg Alter Wall offers a wellness center with an indoor pool, sauna, fitness area, solarium, and 2 massage treatment rooms. The hotel has 2 restaurants serving French and international cuisine, as well as a lounge/bar and 24-hour room service. The hotel also offers valet parking and onsite parking. This is a smoke-free property.
Guestrooms.
Featuring city or canal views, guestrooms include LCD TVs, iPod docking stations, minibars, signature bedding, and complimentary Evian water. All rooms provide complimentary wireless internet access. Marble bathrooms offer separate showers and tubs, along with plush bathrobes, slippers, makeup/shaving mirrors, and luxury toiletries. Turndown service is available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Ticino - Ticino is open daily for dinner, serving the latest in fusion dishes from around the world.
Bistro du Sofitel - This French-style bistro is open weekdays for lunch.
Seven Heads - Bar/lounge.
A buffet breakfast is available from 6 AM to 11 AM and room-service is available 24 hours a day.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
A culture and tourism tax is imposed by the city of Hamburg starting 1 January 2013. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Set on the inner Alster Lake, Hamburg's centre is 1 km from the harbour and the developing warehouse district, HafenCity. Shopping is centred on Mönckebergstrasse and Neuer Wall. Towers dominate, including the huge city hall and the churches of St Peter, St Jacob, St Nikolai and St Michael. Art exhibitions can be found at the Kunsthalle, the Bucerius Forum and the Deichtorhallen.
see all hotels in Hamburg"Perfect"
PerfectGenuine Hotels.com guest review
"Great Stay"
A very well run hotel, close to everything. If you are driving paln your route to the hotel it is tricky.Genuine Expedia guest review
"No complain."
Clean, pretty nice hotel. Price was reasonable, perfect location for both business and vacation. Hotel staff was very nice and professional. Highly recommended.Genuine Expedia guest review
"Great Location"
Planning on visiting Hamburg, great location, walking distance to many sites, with metro service one block away.Genuine Hotels.com guest review
"Sofitel hotel Hamburg Alter wall"
Our stay was a lengthy one, 10 days. The personnel were wonderful,very friendly and extremely helpful. The room was well equiped. The beds were incredible.soft but supportive and yielded a great nights sleep.The choice of seven different pillows was important. The coffee machine in the room did not work well. Breakfast was great, but the coffee was […] not up to Hamburg standards. Read moreGenuine Hotels.com guest review
"Excellent Stay with and excellent location"
Just stayed at this hotel and had a fantastic time. If you drive it is right in the middle of town and they have valet parking. It is in walking distance to all different types of attractions plus there is a U-bahn station 200 meters away. The restaurant inside the hotel Ticno had excellent food and service. The hotel is situated next to a canal which […] is a nice touch if you dine on the hotel balcony. Now they say some rooms have balconies and I had one but they are only large enough for two people to stand next to each other on. The beds were very comfortable though a kingsize bed in Europe will typically be two beds pushed together. They bathroom was very large with a separate tub and shower. There is internet in the room but it is hardwired. I would totally stay at this hotel my next trip to Hamburg. Read moreGenuine Expedia guest review
"Sofitel Hamburg"
Its a splendid hotel with nice facilities and placed very central in Hamburg. But we are not at all satisfied about the price for breakfast. 26 euros for each person is to much for coffee and bread.Genuine Hotels.com guest review
"Great place to stay in Hamburg"
Very cool hotel in near lots of shopping and dining. Traveled in December and there was a fairly large Christmas market set up two blocks from the hotel. Rooms are decent sized and well appointed and bathroom had a very nice shower. Hotel has a very cool bar with good mixology drinks and there is a library with big comfy leather chairs that no one seems […] to use. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"What a great place"
What a great place - location, service and the spa area are just perfect. Would go back any time.Genuine Expedia guest review
"5 Star Perfection"
Can't say enough good things about this hotel. Normally, I choose older hotels with more charm, but other than that, this hotel was perfect. Best staff, every room amenity you could ask for, very convenient location. I highly recommend it!Genuine Hotels.com guest review
"Rani"
NO doubt the best Business hotel at the heart of Hamburg. However, oposite some of the rooms was a construction site that made some disturbences in the morning. However, after mentioning that , we were moved to a different room without any further question. Nevertheless, the a wonderful hotel, a great SPA, good services. I shall coe back.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"amazing"
very comfortable, but there was no bathtub in my room.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Hamburg delight."
An excellent and well run hotel.The room was very comfortable with an excellent bathroom. All the staff were eager to offer assistance to enhance the experience.Genuine Expedia guest review
"Superb for a short City Break"
My only complaint is that the price of 29 Euros each for a full Breakfast is extortionate - you can get a 3 course set menu in the Restaurant for 27 Euros! A shame that they see fit to overcharge you - otherwise a superb hotel, and would definitely stay there again.Genuine Expedia guest review
"City Stay a must"
A really superb hotel with the most comfortable bed I have ever slept in! Great staff and the location is ideal for a city visit! A most memorable and excellent stay!Genuine Expedia guest review
"Lovely Hamburg"
Loved my stay at the Sofitel; loved Hamburg. Highly recommended.Genuine Hotels.com guest review
"Fantastic Stay"
My partner and I spent a long weekend in Hamburg from October 25th - October 28th. We'd come away for my partner's birthday and because of this the hotel put a complimentary bottle of champagne in our room upon arrival. The rooms were exceptionally clean and comfortable. We made good use of the spa which we thoroughly enjoyed. The location in the […] Old Town is excellent and you are a short stroll from the main shopping streets and Town Hall. I would definitely stay in a Sofitel again and would recommend this hotel wholeheartedly. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hamburg in October"
loved this hotel, staff were helpful room was lovely! Drinnks were more expensive but they were served with nibbles!Genuine Expedia guest review
"Great hotel"
Great hotel, great service, ideal locationGenuine Hotels.com guest review
Loved it. The bed was wonderful everything was wonderful. Would go straight back again. Staff very good and helpful. Only thing forgot that in Germany people use the sauna naked so that took some getting use to. Lots of places to visit close by and places to eat but much quieter at night. Didnt eat in the hotel.Genuine Hotels.com guest review
"Luxurious hotel in a great location."
Comfort of room, quality of furnishings etc. excellent. The spa was a little disappointing as no jacuzzi! Very expensive to eat at the hotel so we very successfully went to various cafes and restaurants for breakfast and evening meals. The location was fantastic as easy to walk to all the major sites.Genuine Expedia guest review
"Great,relaxing,stylish hotel."
I stayed here with my girlfriend for just 3 nights on a brief visit to Hamburg, but although the stay was short, we managed to get a lot out of the hotel. Upon arriving we were checked in quickly with polite, puntual service. Our room was very tidy, with amenities such as a large HD television, comfortable duvet bed and large shower there. We tried […] out the downstairs swimming area which is just a small affair, but still very tranquil and stylish. One can book a massage there too from the reception for a moderate price. As said, although we spent most of the time outside of the hotel, we did dine in the hotel restaurant and drink most evenings at the bar. Both being very nice indeed and well staffed. Judging by the clientèle, the guests there ranged widely from business people to small families with children, although having said that I would say that overall the hotel seemed to incline more towards couples and professionals as opposed to big families. But the latter isn't necessarily a negative! Read moreGenuine Expedia guest review
"Fantastic location"
Great hotel in a fantastic location near to all the sights and shopping. Between the four of us in our party we had booked a single , double and a deluxe. All the rooms were spacious and immaculate. The best part was the decking next to the canal , lovely sitting outside in a city centre hotel and having a few drinks. Will definitley be back.Genuine Hotels.com guest review
"OUTSTANDING HOTEL AND LOCATION!"
ultra modern and luxury with a twist of pure Romance! The pool is a must do at this hotel, very intimate and creative design.Genuine Hotels.com guest review
"Well located"
Extremely pleasant stay.Basement pool/spa a highlightGenuine Hotels.com guest review
"Great hotel for anyone"
Great hotel and great location in the heart of the city. Staff were extrememely helpful and courteous. Stayed in a superior room which was spacious and cleverly laid out.Genuine Expedia guest review
"City Break"
Fabulous, staff were extremely helpful and very friendly. I would highly recommend this very modern contemporary style hotel.Genuine Expedia guest review
"Perfect Location for a Weekend in Hamburg"
We were in Hamburg for 4 days and found the hotel perfect for our needs. We enjoy city breaks and always prefer to stay in the centre of the action. The Sofitel offered quiet, modern and comfortable facilities, excellent service and food. We arrived from a cruise at 9.30 but were immediately and courteously taken to our room in spite of the early hour. […] Faultless customer service. Read moreGenuine Hotels.com guest review
"Fantastic Stay"
My partner and I stayed at the Sofitel Alter Wall for three nights in June and had a fantastic stay. The room was modern and creatively designed, and incredibly comfortable. Great bed and great bathroom. The hotel staff were excellent and very helpful when we had questions. The location of the hotel is also second to none and perfectly positioned close […] to the main shopping area and tourist spots. Read moreGenuine Hotels.com guest review
"Weekend in Hamburg"
A fantastic weekend away- very high quality of service and unbelievably friendly and helpful staff. Good location near the town hall and posh shops. The room was gorgeous.Genuine Expedia guest review
"highly recommended"
A beautiful modern hotel, nice location, good facilities and helpful staff.Genuine Expedia guest review
"SOFOTEL Hamburt"
Brilliant location. Modern and comfortable in all expects. We will be back.Genuine Hotels.com guest review
"Usually expensive, but worth the money."
It was the best hotel I have stayed in Hamburg. Service, room, amenities, etc. You got everything here. And it is so close from the main area of business, shopping and dining! Though it is very expensive, if you get a chance to stay at a discounted price (which I got 50% off, thanks to a special promotion discount from Hotels.com), you must take the […] chance without hesitation! Read moreGenuine Hotels.com guest review
"Great hotel!"
Great hotel in a fantastic location. Only downer was 2 single beds pushed together instead of a double.Genuine Expedia guest review
"First class, even by German standards!"
The hotel is very well situated in the very upclass financial centre of the city and is a short 3-4 min walk form the main shopping centre; less to the closest underground train station. The entrance area of the hotel is well landscaped with a nice patio eating/siting area fronting the 2x classy hotel restaurants. The entire area is very well maintained, […] which is indicative of the hotel in general. A very pleasant aroma greets you as you enter the reception and the staff are very friendly and all speak a high standard of English. The rooms are first class with an excellent standard of furnishing and a very comfortable bed. The duvet on the king-size bed consisted of 2x smaller duvets, which did not really appeal to my partner, but did to me. There are several UK channels on the standard in-room TV and a comfortable sofa to watch from. We were asked what day in our stay did we want the complimentary picnic, which we knew nothing of prior to arriving. It was supplied in a traditional wicker picnic basket and like everything else in the hotel was first class. We had a standard room for 4x nights and I believe we did not select any special arrangement that included this. The hotel pool, gym and health suite is also very nice and is all fitted out to a very high standard. I cannot recommend this hotel enough and can advise it to anyone planning a social, or business trip to Hamburg. Read moreGenuine Hotels.com guest review
"Why Stay Anywhere Else"
This is the second time I have stayed at the Sofitel Hamburg Alter Wall and I would recommend to everyone. Check out the Pool and Spa.Genuine Expedia guest review
"The Sofitel Hamburg Alter Wall"
This is an excellant Hotel. The location is close to the shops and resteraunts but also just an ideal bit away from the hustel and bustle. We stayed in a Superior Room, which I highly recommend, so comfortable and made our stay very relaxing. The staff in the Hotel from the reception to the Bar were great and accomodated our every request. The spa […] was also very good. Our only suggested areas for improvement would be, tea and coffee facilities to be provided in the room. We'll Definately be returning. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"One to return to again & again"
This is a classy boutique style hotel with all the amenities you would expect for a 5*. The room was spacious & very comfortable, overlooking one of the canals. The bathroom was roomy & well equipped with a double walk-in shower & separate bath. The luxurious complimentary toiletries were a nice touch. As mentioned on several previous reviews, the only […] negative was the high cost for breakfast. At 26 euros each during our visit, it wasn't good value for money unless you have a huge appetite, which we don't. Instead, we ate at the local Starbucks which was only 3 or 4 minutes walk from the hotel entrance. The location of the hotel is perfect & very central, just tucked down a quiet street at the side of the Town Hall. We went on this trip to sample the Christmas markets which were awesome - especially the main one in front of the Town Hall. We will definitely be repeating this trip again & will also visit in the Summer as Hamburg is a lovely city & there is so much to do on a city break here. Highly recommended !!! Read moreGenuine Expedia guest review
"Clean and tidy with good facilities"
Very nice room and comfy beds. All of the servcies insise the hotel are well presented, the SPA was very nice and we used it daily. The only down side if you are on a budget is the meals are on the pricy side, breaffast can cost quite a lot, however there are many coffee shops and bakeries / shops nearby that provide alternatives, its location is close […] to Rathaus but far enough down the road you dont get any background noise. I'd recommend for sure. Read moreGenuine Expedia guest review
"One of the best"
I have been in Hamburg many times and stayed in many hotels there, but I have to admit that the Sofitel was one of the best business hotles I have stayed there so far. It is accessable, clean, stylish, nice SPA. Highly recommendedGenuine Hotels.com guest review
"Tudo perfeito!!!"
Ótima. O Hotel é maravilhoso!! Tudo perfeito!!Genuine Hotels.com guest review
"Utrolig bra,,"
Alt var meget bra selv om morgenmaden var svært dyr.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfekt"
Super flot og lækkert hotel. Perfekt beliggenhed og kanon serviceGenuine Hotels.com guest review
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