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Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
All guests staying in hotel guestrooms must be registered with the hotel.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Self parking costs EUR 23 per day (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Rollaway beds are available for EUR 35 per night
Breakfast is offered for an extra charge of EUR 31 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of EUR 35 per pet, per night
WiFi is available in guestrooms for EUR 16 per 24-hour period (rates may vary)
WiFi is available in the business center for EUR 16 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in guestrooms for EUR 16 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in the business center for EUR 16 per 24-hour period (rates may vary)
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
All guests staying in hotel guestrooms must be registered with the hotel.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Self parking costs EUR 23 per day (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Rollaway beds are available for EUR 35 per night
Breakfast is offered for an extra charge of EUR 31 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of EUR 35 per pet, per night
WiFi is available in guestrooms for EUR 16 per 24-hour period (rates may vary)
WiFi is available in the business center for EUR 16 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in guestrooms for EUR 16 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in the business center for EUR 16 per 24-hour period (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
A medieval old town on the river's northern bank, the Cultural Quarter contains Frankfurt's most important sights. Its heart is the Römerberg, with the 13th-century cathedral of St Bartholomäus and the gables of the Römerplatz. The 12th-century palace chapel is now part of the Historisches Museum. The house where Goethe was born on Grosse Hirschgraben is now a museum. The stock exchange is on Börsenplatz, with many upmarket boutiques nearby.
see all hotels in Frankfurt"Unimpressive"
Disappointing that there were no English TV channels other than the news. Also surprised that the hotel does not offer free internet in the room. A good cable package as well as free internet in the room, should be a free service in a hotel of this standard and is the least one would expect as a guest. Overall I did not feel pampered.Genuine Hotels.com guest review
"Great hotel"
Great everything is good. I advice people to visit this hotel because its very close to the shopping area. Plus there rooms are very big.Genuine Expedia guest review
"Super service and great location"
The staff is super amazing, very friendly and they go out of their way to make sure you are happy and comfortable. We stayed for about 10 days while on a business/pleasure trip to Germany. Great location, walk to Zeil and river front. Try Zeil Kebap (just around the corner) for a late meal as everything closes at 8 pm! The only negative I have about […] this hotel is the bed. For some reason, it is not the standard "Heavenly Bed" that we are used to with Westin. They are normally soft and fluffy.. these were hard and uncomfortable. They added some more sheets for us under the mattress cover, but it still was not the same. Also be wary if you upgrade to club, as the free wifi is only at the club at not in your room! If you do stay in club level, the rooms are exactly the same as the others, you just get wifi in the club lounge, free cont. breakfast and access to lounge until 10 pm. Make sure to also ask about the Audi promo - club folks get to use the car for a day for free!! All you have to pay for is gas. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to Hbf. Close to shops."
Great hotel. Helpful staff. Great bar/lounge.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very convenient hotel"
It's a very very convenient hotel. near the U/S barn station, markets, streets ...Genuine Expedia guest review
"Great hotel, great staff, great location!"
Great hotel. Location is excellent, staff is super friendly. For trhe rates I paid, I thought wi-fi should be free. As an American traveler, not used to the extremely strong coffee! Housekeeping comes early, so if you plan on sleeping in, put out the 'do not disturb' sign. Bar was excellent, friendly staff, good crowd. Would avoid the lounge for breakfast […] though. Read moreGenuine Expedia guest review
"Fahad"
Great location perfect service ... don't miss itGenuine Hotels.com guest review
"disappointed"
5 star hotel with a motel 6 service. very slow internet connection (besides being charged 30 euro a day), beautiful lobby with ugly hotel room, very disappointed, great location is the only thing that could even remotely placed this hotel closer to 3 star. Very disappointed by the Westin chain. Had much better with Marriott Paris & Athens!!!!!Genuine Expedia guest review
"Regret my stay at this hotel"
With the exception of the Head Concierge, Mr. Santos and perhaps the door man, the rest of the staff is extremely deficient. I regret staying at this hotel. I should have chosen the Frankfurter Hof.Genuine Expedia guest review
"Regret my stay at this hotel"
With the exception of the Head Concierge, Mr. Santos and perhaps the door man, the rest of the staff is extremely deficient. I regret staying at this hotel. I should have chosen the Frankfurter Hof.Genuine Expedia guest review
"Excelent"
Great hotel, great location, very convenientGenuine Expedia guest review
"Great design and spa"
I booked an Executive Club package for my fiance's birthday, and we had an amazing time. Totally worth the upgrade for Club access. The pool is much smaller than it looks online, but it's beautiful and the spa facilities on that floor do not disappoint. Fantastic service, fun antique cars in the lobby, fun design features in the room. Great hotel!Genuine Expedia guest review
"location is nice but as a hotel service is not"
it was very nice location and its in the shopping area and everything is near by. but as a hotel service its not,Genuine Expedia guest review
"Impressed"
Can not wait to travell againGenuine Expedia guest review
"hot frankfurter"
luxurious hotel, sleek, modern, nice room, super bathroom, big marble lobby, courteous personnel, squeaky-clean pool, excellent deal for the money. Excellent Italian restaurant "Quattro" just around the cornerGenuine Expedia guest review
"Great Hotel"
The hotel is perfect and a very good service... the only problem was that they clean all the room, they left the glasses and bottle of water empty in the room, but all the other things where great. THey have the Executive club program that is great!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasant but can do better"
Very nice and pleasant hotel. I have reserved the grand deluxe room and it's very nice and spacious. I had a bad experience tho in the breakfast hall, first day, i had my suite's pants thorn up but a small metal piece coming out of the table bottom. The hotel manager made me fill up some insurance form, it's been a 6 days now and still didnt get the […] call from the insurance. Also i find the bed mattress very hard to my taste. The most annoying is not having free internet in the rooms, they charge 6 euros for an hour. Read moreGenuine Expedia guest review
"Not worth the money. Stay elsewhere"
Upon arriving at the hotel there was no porter to help us with our bags. He appeared after we entered the hotel. Hotel advertises free tea coffee facilities in the rooms. The fact is you only get 3 nesspreso pods, one which is decaf and 2 milks ( so not even enough for the 3 pods). When I requested a few extra nesspresso pods and milk was told I would […] be charged 5 euros. Apparently you only get the 3 coffee pods per day. Also after travelling through Europe for 4 weeks and Frankfurt being our last stop was very disappointed that in a developed country like Germany they don't offer free wifi in their rooms. Considering the standard of this hotel that is what a traveller needs most. Morning of our check out called for porter to come with a trolley and help us with our bags. Again no porter. Had to go downstairs to reception and ask again. This all added 30 extra minutes to our check out time. We booked this hotel as the reviews were good, but next time will deffinatly stay elsewhere . Very disappointing experience. Read moreGenuine Expedia guest review
"Luxury stay at a lux price"
This hotel is pretty good, but you do pay for it. You don't get much included in your room rate. Wi-fi and breakfast are significant extra charges, but we knew that going in. So it's not a complaint. But we wanted a bit of a lux stay for our last night in Germany so we splurged a bit. It was a good stay and you mostly get what you pay for. The location […] is also quite good. Just around the corner from the Zeil, Frankfurt's big pedestrian shopping district. Read moreGenuine Expedia guest review
"Close to zeil shopping street"
Fabulous hotel 2 min walk from zeil shopping streetGenuine Hotels.com guest review
"Great location, great stay!"
The hotel was within walking distance of great shops, restaurants, and downtown. The rooms were clean with nice amenities and enough pillows. I was able to open my window which was a big plus, since I like having fresh air when I sleep. All in all, a great hotel and would happily return.Genuine Hotels.com guest review
"Great for the business traveller"
Very large hotel, fantastic for the business traveller. Will definitely be using it again when we travel to FrankfurtGenuine Expedia guest review
"Ok for business. Not for holiday travelers"
Rooms were great. Club lounge was the worst stocked and not worth the extra cost. At check in there was no help with maps or where on the map we were located. No tips what to see or do while in Frankfurt so would be ok if purely there on business. Sterile otherwiseGenuine Expedia guest review
"Westin Grand - A Grand Experience!"
Fantastic hotel and location. Room and bed immaculate - most comfortable bed I have EVER slept in! Hotel is 1 minute walk from the Zeil shopping area and transport is on your doorstep. Staff were both friendly and knowledgeable. Breakfast way too expensive but there is a fantastic little bakery in the street behind the hotel. Would definitely stay at […] The Westin Grand again. Special thanks to Norman, Rebea, Jan and Sarah on front desk. Read moreGenuine Expedia guest review
"ALMOST 5"
it'd be a five, if only the receptionist wouldn't have been a bit cold. however, all the other people from the staff were absolutely kind and professional. the daily garage parking rate was way to high (23 €). the hotel position is great. the bar makes excellent cocktails. the spa is good.Genuine Expedia guest review
"Great place - westin grand Frankfurt"
Great location, facilities and all that. Just a bit noise outside sometimes.Genuine Hotels.com guest review
"Week away"
Our recent stay was wonderful, curteous staff, great food and so close to everything in Frankfurt.Genuine Expedia guest review
"Great Hotel even better staff"
Stayed a few times at the Westin. Great central location a couple of minutes from the main shopping street and underground station. Rooms comfortable and clean, perhaps just starting to look a little dated - more good 4 star than 5 star. The thing that really stands out is the friendliness and helpfulness of the staff which, in my opinion, make a good […] hotel great. Read moreGenuine Expedia guest review
"Excellent location quality hotel"
This hotel was in a great location after a five minute walk your in the heart of the city. Sightseeing hop on hop off bus recommended and is a ten min walk from the hotel. Coffee shops and restaurants surrounding the area. Take a river cruise too pretty good value. Life is pretty laid back in Frankfurt and is reflected in tourist attractions which are […] all conveniently located to this hotel. Only downfalls were that they scratched our car with their valet parking, and our room was in the back wing of the hotel about one hundred meters from the lifts, Other than that the staff were great presentation excellent Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"First choice for Family vacation"
This is our Family's first visit to Frankfurt and good experience started from this Hotel. Very Good choice and convincence to all tourist area!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"acceptable business-trip hotel"
The hotel is an acceptable business-trip hotel -- I would not vacation here. Make sure to get a room on the back of the hotel as there is considerable street noise on the main street.Genuine Expedia guest review
"Flott hotell med en sentral beliggenhet!"
Topp hotell med noe smårusk som trekker ned. For oss var det uvandt at det ikke var inkludert trådløs internett på rommet, her kostet det 6 EUR for en time. Vi kunne få en halvtime i døgnet, men da må man sitte ved resepsjonen. God men men etter vår smak for dyr frokost, 62 EUR for to personer er i overkant for noen brødskiver med ost. På rommet bød […] man på en liten flaske vann til 2 personer, hadde jeg styrt hotellet ville jeg nok gitt en per peson, eller droppet hele flasken. Som sagt bare smårusk, så det er litt synd at det er de små ting blir samtaleevne i vårt reisefølge på seks personer etter et ellers topp opphold. Read moreGenuine Expedia guest review
"Muito confortável"
O hotel é muito confortavel, limpo, localização boa, padrão americano. Tivemos problemas com a rede WIFi, o que causou transtornos.Genuine Hotels.com guest review
One of the Best :)Genuine Hotels.com guest review
"Ideal für Städtereisen"
super Lage, schöne Bar, schönes Bad; Zimmnereinrichtung könnte etwas ansprechender sein und die Cigar-Lounge müsste dringend aufgepeppt werden - die Sessel sind zerschlissen und die Polster fleckig - nicht 5 Sterne-likeGenuine Expedia guest review
"Møtepunkt Frankfurt"
Hotelets plassering var i umiddelbar nærhet av kollektiv trafikk og spisesteder. Gode treningsmuligheter på hotelet. Trivelig lobby. Det føltes som luften på rommet var noe fuktig. Jentene i resepsjonen kunne utvist mer seriøsitet.Genuine Hotels.com guest review
"女性にも安心です。"
駅からも近く、周辺にはお店がたくさんあって行動しやすかったです。通りも夜歩いていても怖いとは感じませんでした。旅行のガイドブックのマップにも載ってたのでそれ見て来れました。ホテルのスタッフの方も笑顔が素晴らしく優しかったです。ホテルの外観も中もきれいで好感が持てました！部屋もきれいで快適でずっと泊まっていたいと思いました。Genuine Expedia guest review
"治安が良くショッピング＆観光には最適"
ウェスティンの定評を損なわない、一流のサービスと設備でした。ドイツ旅行において前半に１泊、後半に２泊しました。後半の２泊はエクゼクティブフロアに連泊し、エクゼクティブクラブの特典をフルに活用。朝食も充実。おやつ時簡にはシャンパンとナッツ、ドライフードを。夜には食事の前に食前酒とチーズを戴きました。また、サウナやフィットネスの設備もしっかりしたもので、毎日利用しました。ただし、サウナはドイツスタイルなので、男女一緒ですが、水着の着用は不可となっています。これらも異文化交流とわりきって、リラックス。快適でした。ホテルの直ぐ傍が歩行者天国のショッピング街なので、買い物にも至便。ゲーテハウスや観光スポットも徒歩圏内。メッセ等に参加するビジネスマンでなければ、中央駅付近のホテルよりもお薦めです。Genuine Hotels.com guest review
"Am Wochenende gutes Preis-/Leistungsverhältnis"
Sehr gute Lage und schöne Ausstattung, freundliches Personal und am Wochenende gute Preis-/LeistungsverhältnisGenuine Expedia guest review
"excellenz"
Leute sind kool und sehr gut um zu helfen. Ruhe, die atmosphäre des Grand hotel für ein regelmassig preiz.Genuine Hotels.com guest review
"さすが5つ星"
5つ星ですから満足するのは当たり前ですね。以前はダイレクトで予約していましたが、Hotels.comを通じても同じでした。値段は安かったと思います。Genuine Hotels.com guest review
"sehr gutes Stadthotel"
Speisekarte sehr klein gehalten,Parkmöglichkeiten sehr gut,Zimmer o.k.Genuine Expedia guest review
"Immer gerne wieder!"
Top-Hotel, kompetenter, zuvorkommender Service, Zimmer geräumig und gut ausgestattet, absolut ruhig in zentraler Innenstadtlage, lediglich die Matratze war mir etwas zu hart. Preis/Leistungsverhältnis 1A!Genuine Expedia guest review
"HOTEL CONFORTABLE ET BIEN SITUE"
C'EST UN TRES BON HOTEL MODERNE MAIS IL MANQUE DE CHARMEGenuine Expedia guest review
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