Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Certification for Sustainable Tourism (CST), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Arenas Restaurant serves breakfast, lunch, and dinner daily. Friday night features a Costa Rican themed dinner buffet and dance show. Room service during limited hours is available. Sunset Lounge serves snacks and dinner nightly as well as cocktails. Magallenes swim-up pool bar is open daily for cocktails and food.
Daily guest activities program features fun activities for the whole family. Water aerobics, salsa dance lessons, Zumba lessons, eco-walks, and more! Casino (video slots, video poker, and video roulette) is open nightly (adults only). Sunset Lounge features occasional live entertainment.
The only resort located on Playa Flamingo, a blue-flag designated beach. On-site tennis court (lit for night play), a luxury spa, a family center with billiards, foos-ball and movie theatre, guest fitness center, a water sports center with boogie board, jet ski rentals, and ATV tours, a souvenir shop, and beauty parlor. A tour desk with optional tours and scuba and snorkeling tours, and a rental car office are all located on property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Way too many problems to describe but here are main ones: 1) Rooms were smelly and not clean at all 2) Linens were over-used and need immediate replacement 3) Water pressure in sink as well as shower was extremely low 4) Customer service was very poor.Genuine Hotels.com guest review
"The hotel was good, but the room's smell was bad"
Everything was perfect except the smell of my room was horrible.Genuine Expedia guest review
"Should Have Heeded The Bad Reviews on TripAdvisor"
I read the bad reviews, but they were overshadowed by the good ones, so I didn't heed them. I wish I had and chosen a different place. I'm still attempting to understand why the star rating on this hotel is so high. It's really a Motel 6/Econo Lodge kind of hotel. I refuse to call it a resort, because there wasn't much of a resort feel to it. I'm am […] thoroughly perplexed at the reviews this place is getting. Pros: The rooms are spacious. Close to beach Free AM breakfast There are beds Cons: Overpriced for what you get There were bird feathers on the floor of our bathroom The sink and floor near the baseboard were separating from each other which was accented by a mildew. The water from the sink smelled like sulfur You could hear the person above each time they moved their chair across the floor. Everything felt grimy The hallways connecting the rooms echoed, so you heard every conversation anyone had no matter how far away they were as long as they were in your hallway. Restaurant on site was overpriced for the food it offered. Breakfast buffet wasn't as extensive as were some other places we'd stayed previously. This place gives you a bad vibe. Here's an example, when we checked out, we were sure to take photos of the mini bar stash so that we wouldn't get charged for something we didn't take. I felt itchy and dirty the entire time I was there. I didn't even feel like sleeping under the covers because it just felt as if the beds weren't clean. We only stayed for one day (gladly enough) and then got out of there. The staff was helpful, but not overly so. Basic service, nothing exceptional. I'd suggest this place for those travelling from another country who want a low end budget feel to their resort and enjoy the company of the "typical tourist" and doesn't like or understand quality. I'm still perplexed by the star rating on this hotel... Read moreGenuine Hotels.com guest review
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