Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"A Room with a View"
The room was amazing! The views incredible and the food yummy! Everyone wa helpful and friendly even going out of their way to accommodate a broken leg. I would definitely recommend staying hereGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful Stay"
Great place but expect rain during rainy season in the rainforest. Only saw the volcano for 15 minutes . too many clouds. It would be nice to have a light in front of the closet /safe. Too dark.Genuine Hotels.com guest review
"Excellent stay"
Great hotel for the price. Only negatives would be the natural hot springs are pumped in to normal type pools, and the walls on the rooms are thin. Positives are great staff, nice rooms, good view of the volcano, good free breakfast, wifi, cool shower and free water, beer, and coke in the room!Genuine Hotels.com guest review
"ALMOST PERFECT STAY"
Everything was outstanding. My only complaint was that the mattress' were rock hard. My friends were the same, so I think all the rooms must be that way? Also, they do not have black out curtains, so if your a lite sleeper, you may wake up early, but it's so beatiful there, who cares!!Genuine Hotels.com guest review
"spectacular location"
Incredible location! Great view of the volcano. The hotel grounds were extremly well maintained and had spectacular fresh fruits that the staff encouraged you to pick (including star fruit, lemons, limes, citron, bananas, papaya, etc). The hot spring fed pool & thermal pools were very relaxing. The staff went out of their way to make sure you were […] comfortable! Read moreGenuine Hotels.com guest review
"AMAZING Hotel. More than we expected."
We booked this hotel after reading reviews on hotels.com. It was everything people said and more. Loved the rooms, very spacious, clean, had TV & WiFi and every one had a view of the volcano. Pools were heated by natural hot springs. Really enjoyed the swim up bar and with more time, would have loved the swim up sushi bar! We enjoyed breakfast daily […] and had lunch at the hotel as well -- it was great, but being so close to Fortuna, we had to check out the other restaurants as well! Edward, the concierge, seemingly worked 24 hours a day. He was always available to call a taxi, make dinner reservations, confirm our tours and offer assistance on the computer. TIP: If you are adventurous, try the Waterfall Rappelling (Canyoneering) at Desa Fio. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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