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Location.
Situated in Monteverde, El Establo Mountain Hotel is in the mountains and regional attractions include Butterfly Conservatory and Arenal Eco Zoo.
Hotel Features.
El Establo Mountain Hotel has a full-service spa, an outdoor tennis court, and an outdoor pool. Wireless Internet access is complimentary in public areas. Business amenities at this 3.5-star property include a meeting/conference room, technology support staff, and audiovisual equipment. Dining options at the hotel include 2 restaurants along with a bar/lounge. Guests are served a complimentary breakfast. The staff can provide tour/ticket assistance, wedding services, and event catering. Additional amenities include a health club, multilingual staff, and barbecue grills. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Self parking is complimentary. This is a smoke-free property. A total renovation of this property was completed in April 2011.
Guestrooms.
Rooms feature balconies with partial ocean, mountain, or courtyard views. The 155 guestrooms at El Establo Mountain Hotel include safes and hair dryers. Beds have pillowtop mattresses, down comforters, down blankets, and premium bedding. 32-43-inch LCD televisions are equipped with cable channels and free movie channels. All accommodations provide desks and phones. Bathrooms offer separate bathtubs and showers with handheld showerheads, and complimentary toiletries. In addition, amenities available on request include hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.
All guests staying in hotel guestrooms must be registered with the hotel.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Babysitting/childcare is available for an extra charge of CRC 20000 per hour, per child
Cribs/Infant beds are available for an extra charge
Airport shuttle service is offered for an extra charge of CRC 90000 per person (one way)
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All guests staying in hotel guestrooms must be registered with the hotel.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Babysitting/childcare is available for an extra charge of CRC 20000 per hour, per child
Cribs/Infant beds are available for an extra charge
Airport shuttle service is offered for an extra charge of CRC 90000 per person (one way)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"rats in the bed at El Establo"
we are retired Australians travelling the world, we have stayed in around 40 hotels this year alone. This El Establo was the worst place we have stayed. Apart from the noise, appliances not working, poor food and no coffee/tea making machine in room as promised in the brochure. When it came to sleeping, I pulled the top pillow from bed to find 5 BABY […] RODENTS curled up in the bed. We did not stay the intended 3 nights and the manager who was to speak with us in the morning was unavailable. They have ignored our communications to them and I imagine they are hoping we will go back to Australia and forget all about it, this was not a cheap hotel. Read moreGenuine Hotels.com guest review
"Our worst hotel experience in Costa Rica!"
Modern facility and clean, but terrible service. A former cattle farm, they treat guests like cattle, complete with branding! Must wear a plastic wrist band on property. No coffee in room. No internet service except in lobby and super expensive. Claimed room service, but no menus in rooms. Cannot direct dial calls from room phones. Huge property, but […] front desk and switchboard not open 24 hours. Buses full of tourists at breakfast and dinner buffets, creating stampedes. Should open earlier for breakfast for guests leaving on 7am tours, but despite food and staff ready, refused to serve us early. Workmen using power tools, hammering, and yelling all day near our room. Shouldn't put guests in buildings undergoing rennovation. Owners need to hire a Disney executive who knows something about guest relations to manage this property properly! Read moreGenuine Hotels.com guest review
"Great location, not good everything else"
There was nothing lush about this hotel. The interior is so dated and the staff had such rude attitudes, as if we were lucky to be allowed to check in. The rooms didn't smell or look clean. Check in was horrible, slow and rude. Like we were bothering them.Genuine Expedia guest review
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