Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
East Hotel has a restaurant on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Great weekend away with friends, close to lovely Manuka shops & restaurantsGenuine Hotels.com guest review
"No one at reception despite 24hr reception claim!"
I never arrived at a hotel and there was no one at the reception! I am a seasoned traveller both domestically & internationally. I did not arrive at the early hours or the late hours. We got there around 4pm. There was no bell to ring. There was a woman who was in a uniform who saw me while talking to a "guest", I presumed. She went away tending on […] the guest but did not return right away. I had to peek through the office door to see if anyone is working in this so-called laid back unique hotel! For 15 mins, there was no one servicing us at all. I was going to give them a call and get someone out to serve us. Just before I pulled out my phone, 3 people came out of nowhere, including the woman in uniform before. One claimed that one person should be there but just stepped away. How hard is it to get someone to step in while he was away?! I was then shown an invoice with amount due even though I had paid in full when I booked. Very confusing as it was the amount that was supposed to be paid to the expedia website as explained by one staff! Food at the Ox eatery was great. However, the seating for the booth seat is not as comfortable as you need to lie all the way back, which is not quite appropriate for a dinner. I asked whether there is any mailing list that I can sign up for the restaurant news. I was told that the hotel maintains the restaurant website and "they are too lazy to maintain it". The whole experiene was a bit disappointing as I expect much from this new hotel. Read moreGenuine Expedia guest review
"East or west, a great hotel..."
Check-in was courteous and simple - the room was a decent size - the appliances and bedding were all up to date and the general feel of the hotel was stylish and pleasant. Highly recommended.Genuine Expedia guest review
"Pleasantly surprised"
we were very pleased with East Hotel. The room was spacious, modern and clean. It has only opened a month ago so everything was in great condition. The staff were very friendly. Also, it is in a good location, Manuka shops right across the street.Genuine Expedia guest review
"Great Hotel"
everything was perfect apart from the workers using a hammer drill at 7.30 in the morning on the floor above. Also the bar down stairs needs a door between front of bar and back of bar (a bit messing looking with a curtain only)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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