Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.
Moon Steak - This steakhouse serves lunch and dinner.
Yuan Yuan Restaurant - This restaurant serves lunch and dinner.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
A central and highly populated district, Jing’an is home to a large number of expatriates and several luxurious residential complexes. The striking Buddhist Jing’an Temple is definitely worth a visit. Considered one of Shanghai’s most famous sights, the temple features the largest jade sitting Buddha statue in China and a 3.5-ton Ming Dynasty copper bell.
see all hotels in ShanghaiThis guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel - Hotel.com review was not accurate"
The room classes that hotel.com put on their website is not accurate. We booked an advantage room thinking there was a living room and sleeping room. That was not the case.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good but notv without hassle"
If you need Internet service without constant interruption , this is not the hotel for you. Other than that, hotel was great. Loved the spa especially.Genuine Hotels.com guest review
"Great Rooms"
I ended up upgrading my room, and it was perfect! Great staff, with great comfortable room. Used the spa, fitness and pool, and it was all great. The evening drinks and breakfast was great!Genuine Hotels.com guest review
"great hotel"
nice location, one of the best hotel that i've livedGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good location"
The Swissotel is a good hotel with an excellent location in the jing an area. However the rooms are small and the wireless Internet service is very very slow and unreliable.Genuine Hotels.com guest review
"Good hotel in a good location"
The registration area is a bit small. I had a standard room with a kind size bed. I found the room a bit small. It would have been perfect if it had just another 50 sq. ft. I checked in with my wife and they only gave me one key. When I asked for a second key, they then told me that they had run out for the day because it was an extremely busy day. […] Of the hundreds of travels I had done, I have never heard that before. Besides that, overall, the staff was extremely eager to help. Location is great. There is a very nice high end department store right behind the hotel with a nice supermarket and fast food area in the basement. The buddhist temple Jing An Temple is 3 minutes away. It's a very nice temple. Shanghai #1 Restaurant, which has a marvelous menu, is a 5 minute walk. Very easy to get to almost everywhere in the city in a cab ride. Most cab drivers don't know where the hotel is, but can find the way once the temple and the department store is mentioned to them. Read moreGenuine Expedia guest review
"Over all great experience"
I checked in late at 9pm and get upgraded to executive room on the 23rd floor with free wifi. The room is not the biggest for the bucks, but it was very clean and comfortable, modern, very well furnished. I loved the bathroom, took a bath, enough lighting, bathroom is exetremely important to me. Love the fact there is a swimming pool in the hotel, very […] clean and well maintained, and i did my exercise. I stay one night so the room and the hotel was very under utilized. I am familiar with the Jing'an area and it is very convenient. Read moreGenuine Hotels.com guest review
"Great Stay!"
Great hotel! Comfortable, western beds, huge bathroom, room service was very, very punctual, excellent steak hose. The only problem I encountered was when I had the hotel get us a cab. I had a business card of a tailor in Shanghai written in English and Chinese. I do not speak Chinese. I asked the concierge to get me a cab to this place and showed […] him the business card. He told the driver where to go and the cab took me to Nanjing road West, not Nanjing Road East. This is a small issue for such as great hotel. Next time I will show the taxi driver the business card. Read moreGenuine Expedia guest review
"Just don't get it..."
I paid for my room in full and when the reservation desk asked to block $200 in addition on my credit card and I asked why they explained for "incidentals". After a 10 minute conversation the manager asked me to sign some form explaining I would not enjoy any of the items in the mini-bar. Evidently that was what the $200 dollars was for. Then when my […] daughters and I went swimming my daughters went ahead to the room after we finished and I realized that I could not get to the room because they had the room key. The clerk said I would have to call them and get them to come down with the key. I stood there with my towel, wet hair waiting on my daughters to come down and bring me the key. Even though they obviously knew I was a guest at the hotel. Oh, and I asked if they had any goggles to borrow. No just for sale and they were 228 rmb which is about $35. It's all about gauging the customer. This is a very nice hotel, but they just don't get it. Customer service and making the customer really feel welcome just does not shine through. Read moreGenuine Hotels.com guest review
"Swissotel in Shanghai - Great Location"
Overall stay was very comfortable. Location is ideal for tourists and hotel is also very clean with modern decor .Would surely recommend.Genuine Hotels.com guest review
"Our Defalt Hotel Next Time in Shanghai"
Its brand new deco offers more space. Its location in Jing An District gives convenence to get around. An added pleasant surprise is its being adjacent to the airport transportation! The only downside we noticed was there were hair pins left on the carpet around the bed and area between bath tub and the floor was not cleaned enough. Overall, it was […] a very good experience. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"It was a very good choice for me"
This hotel is conveniently located and the price is reasonable for its accommodation.Genuine Expedia guest review
Everything was good excluding therewas no free WiFI in the rooms and in the lobbyGenuine Hotels.com guest review
"Very comfortable stay"
Recomend the upgrade option to the Executive Club Lounge. Includes buffet breakfast, wifi, access to Club Lounge throughout the day etc... Buffet breakfast was good, buty i've had better. Good location - very close to metro stop. Information desk also helpful and friendly.Genuine Expedia guest review
"Swisshotel Shanghai - nice for business stay"
I paid a little extra for an Executive club room which was worth the breakfast and the free wireless which is normally not included in the standard rooms. The executive club level is also a nice place for a drink in the evening.Genuine Hotels.com guest review
"Brilliantly Located hotel in Shanghai; super friendly and excellently managed."
This was our second stay at the Swissotel, and we thought it was even better than last year. Although possibly pitching itself at the traveling business market it is an excellent hotel to stay at to explore Shanghai especially having mastered the fantastic metro (which is very easy to navigate). The staff are fabulously well trained: we saw the general […] manager around the hotel everyday liaising with his staff, and even the toilet attendants greeted with a cheery 'Morning!'. Our only dislike was the piped music, and the piano playing every afternoon in the lobby, but some people may like this! We will be back next year. Read moreGenuine Expedia guest review
"Bra läge"
Hotellet är ok men saknar den sista knorren. Dockningsstation till iPhone borde finnas på 5 star. Läget bra för shopping.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location and good service"
the hotel location is very convenience, close to subway station. The staff is very helpful and polite.Genuine Hotels.com guest review
"总体还蛮好的"
总体还蛮好的,我们是过年到城里住几天,就是图位置好Genuine Hotels.com guest review
"Tæt på Nanjing Xi Lu"
Godt hotel. Venligt personale. Dyr morgenmad. Vil bo der igen. Kan anbefale.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Très bien. Seul problème accès difficile en taxi lié au trafic et a l emplacement de l Hotel. Le reste est bien. Le personnel acceuil et service acceuil très bien. Très content de mon séjour.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bra spa"
Servicen är så mycket bättre i den executiva frukosten är den vanliga att det är värt att betala lite extra. Även de bättre rummen är för små för att att rymma en extrasäng, vi fick hjälpa städerskan att klämma in den.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"出張には便利"
浦西で宿泊する際にはいつも利用している。出張には便利なホテル。ホテル設備は新しく、快適。 部屋の難点は、荷物収納スペースが小さい、靴ベラが置いてないといったところ。 2Fのレストランはそれほどおいしくないが、ルームサービスは美味しい。ホテルで食事をする時には、いつもルームサービスを使っている。 ホテル近辺は、レストランやショッピングの場所が多く、歩きまわるにも最適。いろいろ付きまとわれることも少ない。Genuine Expedia guest review
"Belles chambres mais restauration très décevante"
La partie restauration de l'hôtel n'est pas satisfaisante : personnel peu attentif, qualité de la nourriture médiocre ; éviter tout particulièrement le buffet du restaurant principal. que l'on nous pousse en prendre en vous disant que le temps d'attente pour des plats à la carte est long. Ce buffet est indigne : peu de choix, plats réchauffés sans doute […] au-delà du temps nécessaire, très décevant.. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
房間內的小冰箱內部很臭,飯店回應因為很少打開。 但是這是飯店清潔維護的必要工作吧,不應該如此回應。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Swissôtel Shanghai, bien situé pour services et plus calme que le quartier Bund"
Très bonne qualité d'hôtel, mérite son 4.5 étoiles, piscine magnifique, personnel affable et souriant. Hôtel entouré de plusieurs sorties de métro (5 min. à pieds), facile d'accès par ligne 2 sortie Jing An Temple, centre commercial et restos tout autour. Avons séjournés du 16 au 23 septembre 2010.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews