Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 6:30 AM and 10:30 AM.
Taste - Overlooking the city, this buffet restaurant serves breakfast, lunch, dinner, and brunch.
China Spice - This fine-dining restaurant specializes in Chinese cuisine and serves lunch, dinner, and brunch.
Grill and Bar - This steakhouse specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
24-hour room service is available.
An outdoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good, not great. A solid choice for Western trvlrs"
This used to be my main hotel for travel in Shenzhen. However the rooms are starting to look a bit dated and dingy. Overall the hotel is nice and clean. Ask for a room in the other tower (not the tower attached to where they have check-in). Its a bit of a walk (all indoor) but worth it because rooms are a bit nicer. Food is decent. Location is good […] and very close to the HK border. Read moreGenuine Hotels.com guest review
"nice hotel"
If you have a driver there, you can choose this hotel. And Do not stay in East side building, its very far from the Lobby.Genuine Hotels.com guest review
"SHERATON-FUTIAN"
I USUALLY LOVE THIS HOTEL BUT CARPETING NEEDS CLEANING. VERY DIRTY.Genuine Hotels.com guest review
hotel is clean, the building is relatively new, staff is helpful, very close to HK but far from the action.Genuine Hotels.com guest review
"Clean, friendly staff, nice gym- stiff bed"
All was great at this hotel. Only downside was the very hard bed and location (not a good neighborhood for walking around)Genuine Hotels.com guest review
Overall is great experience.Genuine Hotels.com guest review
"Good hotel, decent value"
Staff are courteous, friendly and helpful. Speak decent English. Nice lobby, very clean, fairly large and comfortable rooms. Only hitch was using the free wifi provided in the lobby area. This connection was very erratic and kept going on and off. The internet in the room (which comes at a price) is fast and stable. The location is ok if you are coming […] in from Hong Kong. Its a 5 minute drive to the border. About 20 minute drive from the main commercial, shopping and dining spots in the city. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Getting decresed"
Including service quality and maintenance state is getting decresed. I stayed Four Points ShenZhen dozen times since 3years ago and their change is so obvious. Last visit will be the LAST staying over there.Genuine Hotels.com guest review
"香港サイドとの往復にも便利"
仕事で3日間滞在しました。ホテルは建物も部屋もとても清潔で綺麗です。中国と香港の両方を訪ねる仕事があり、国境周辺で探してここになりました。ローウー界隈よりも、周辺の商店や食事をする場所は少ないですが、福田口岸までシャトルバスが30分置きに出ていて、香港に向かうには便利です。多くの大手ラグジュアリーホテルチェーンの多くがいまだにそうであるように、ここもやはり部屋内のインターネットは基本的に有償で、朝食とのパッケージ料金などがあります。朝食バイキングはまずまず充実していて、洋食・中華はおいしいです。巻き寿司など和食も少しありますが、これはイマイチでした。総合的に言って、周辺相場に比べてやや高めではありますが、ハイグレードホテルとしては朝食も含めてコストパフォーマンスは悪くないと思いました。また利 […] 用したいと思います。 Read moreGenuine Hotels.com guest review
方便,价格合理,服务好Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews