Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary buffet breakfast is served each morning in the breakfast room between 6:30 AM and 10:30 AM.
Fattoria - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Happy hour and afternoon tea are offered.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The national sales tax (19%) is charged upon check-out to all Chilean citizens and foreigners staying 59 consecutive days or more. In case the room is shared by both a taxable and a non-taxable guest at the same time, the sales tax will be applied to the whole room.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great value for the price"
Great hotel for the price. The staff was always helpful and the secured access to the rooms and facilities are a good security measure. Located in a safe area between 2 major tourist areas and malls and right next to a metro train stop. Very convenient. The hotel is definitely an older style ('80s) design. Great breakfasts! Room service food could improve […] but not too bad. Overall good, safe hotel for the money. Read moreGenuine Expedia guest review
"Good and bads"
I arrived to the hotel and the bellboy gave me a nasty look because I did not need help with my luggage. Also, the bellboy seemed annoyed about me not wanting to be taken to my room, which is something I don't need help for. I can understand that he is looking to earn a tip, but why do I have to feel forced to utilize a service I do not need, so he […] can get his tip. In general the hotel is way overstated in the internet pictures, although it is not a bad place. Read moreGenuine Hotels.com guest review
"Not recommenddated"
Clean but too small, too old. Too expensive compared to the money I paid. I would only consider it if it is around 95USD, it is a 3 star hotel maximum.Genuine Expedia guest review
"OK Hotel, but not recommend it."
This hotel needs remodeling the capet was dirty and had spots on.Genuine Expedia guest review
"Big Disappointment"
If you're looking for a nicer hotel, upscale area, I would not recommend this one. BUT, the 'deluxe' room was unavailable n maybe that makes a difference? Our room was clean but dingy. The air conditioning unit was loud n ineffective, tech explained a/c at full capacity n all the rooms were the same. He brought a loud fan n the rotating mechanism didn't […] work. He said that's all they had. I couldn't sleep, the noise had me dreaming I was in a train station w/ trains constantly passing me on both sides. I finally sat up, tried to get on the internet thru my laptop and no internet. All night, all morning. The front desk mgr the next day apologized when I told him I was checking out bcuz the room was unacceptable and wanted a refund for the second day that I had paid for. He put us into a Jr. Suite which was 'satisfactory'. Furnishings outdated, room still smelled smoky, especially at the bed even tho he said it was a non-smoking floor. So they brought a fan in! That one didn't rotate either. No internet again. Tech determined the wireless only worked in certain spots in the room. Not on the bed... He did send a fruit plate and a bottle of wine, which was appreciated. I did NOT feel good about walking in the area. Final disappointment: someone raved in reviews about the chef being the 'best in the city'. Our chef prepared our Caesar Salad w lettuce was not romaine (!!), no way was that cheese parmesan, and the dressing was not familiar. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Quartos"
A reserva era para quarto não fumantes, não tinha disponível e ficamos então duas noites em quarto com cheiro característico e o que impressionou é que até as toalhas de banho tinham cheiro de cigarro. Lamentável para quem não fuma. Ponto forte, a trufa de chocolate de cortesia é excelente.Genuine Hotels.com guest review
"Buen servicio"
Buen hotel en general, con buen servicio pero ubicado en una zona un poco a desmanoGenuine Hotels.com guest review
"Muito distante das melhores atrações de Santiago"
A cidade é um encanto.Genuine Hotels.com guest review
"No esta mal, pero por lo que vale hay mejores"
No esta mal pero por lo que cuesta y aun por menos y con mejor ubicacion conosco otros en Santiago.Genuine Hotels.com guest review
"do lado do metro"
Hotel muito proximo ao metro, porem afastado dos principais pontos da cidade. cuidado com taxi na porta do hotel, pois o preço é bem mais alto, porem mais seguroGenuine Hotels.com guest review
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