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All hotels in Niagara Falls, Canada
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1 room,  2 adults 
Adults Children
Room 1:

Crowne Plaza Niagara Falls Fallsview

43.091601, -79.07157
3.5 stars
5685 Falls Avenue, Niagara Falls, ON, L2E6W7 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $112
available on 06/24/13
Price Match Guarantee
3.8 437 5

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    Image of Crowne Plaza Niagara Falls Fallsview, Niagara Falls
    3.8 out of 5 Good (437 reviews)
    (Neighborhood average 3.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The hotel is great, in a perfect location, however the rooms are not very large and a bit uncomfortable to handicap person. I would recommend to friend... with out special needs. Reviewed by a Hotels.com guest on Jul 30, 2012

    Overview

    Location.
    The Crowne Plaza Niagara Falls Fallsview is located within the Falls Avenue entertainment complex in Niagara Falls, Ontario, Canada. This historic property is linked via an indoor walkway to the Fallsview Indoor Waterpark and Casino Niagara. The entertainment venues of Clifton Hill are positioned two blocks away.

    Hotel Features.
    Marilyn Monroe stayed at the Crowne Plaza Niagara Falls Fallsview while filming the 1953 thriller, "Niagara." This property's lobby displays a crystal chandelier, a player piano and a blend of contemporary and Old World décor. A sweeping staircase descends to the octagonal Falls Avenue entrance. A glimpse of Niagara Falls is visible from the lobby reception desk. The hotel includes The Rainbow Room by Massimo Capra restaurant. Lunch and dinner selections include grilled meats and seafood dishes, complemented with regional Niagara wines. A Starbucks coffee shop is located off the hotel's Falls Avenue entrance. A computer room offers high-speed Internet access, and wireless Internet access is available throughout the hotel. Leisure diversions include a fitness room, an indoor pool, and a shopping arcade. The hotel's spa offers aromatherapy, facial, and hydrotherapy treatments, manicures and pedicures, massages.

    Guestrooms.
    This renovated 12-story property offers 234 traditional non-smoking guestrooms appointed with antique-style cherry-wood furnishings and marble bathroom floors. Select accommodations afford Niagara Falls views. Rooms are equipped with 32-inch flat panel TV, wired and wireless Internet access (surcharge), and cordless phone. Guestrooms feature deep-sleeper beds draped with duvets and topped with six pillows. Coffeemakers are installed in all accommodations. Refrigerators and turndown service are available on request.

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    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $112
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two Double Beds, Non-Smoking

    Two Double Beds, Non-Smoking

    Executive, One King Bed, Non-Smoking

    One Queen Bed, Non-Smoking

    Standard

    One Double Bed, Non-Smoking

    One King Bed, Non-Smoking

    Two Double Beds, Non-Smoking

    Two Double Beds, Non-Smoking

    Deluxe

    At a glance

    Key facts

    Hotel size

    • This hotel has 234 rooms
    • This hotel is arranged over 12 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM

    Required at check in

    • Minimum check-in age is 18

    Travelling with others

    Pets

    • Pets not allowed

    Extra people

    Roll-away beds available, charges may apply*

    Internet

    • WiFi in public areas *

    • WiFi and wired Internet access in rooms *

    Transport

    Parking

    • Valet parking *

    • Accessible parking

    • Valet parking
    Crowne Plaza Niagara Falls Fallsview See hotels on a map

    Other information

    • Smoke-free property
    */† The hotel charges extra for these services or facilities

    Optional extras

    Self parking costs CAD 20 per night with in/out privileges (a different rate applies for extended parking)

    Valet parking costs CAD 30 per night with in/out privileges

    WiFi is available in guestrooms for CAD 15 for 24 hours (rates may vary)

    Special features

    Spa

    Christienne Fallsview Spa features treatment areas and a Relaxation Lounge with a view of the beautiful Niagara Falls and is the only Spa in Canada to offer a Hydrotherapy Infinity Tub. Christienne is the exclusive home to the GUINOT line of skincare products in Niagara. The Spa offers aromatherapy, facial, and hydrotherapy treatments, manicures and pedicures, massages.

    Dining

    Crowne Plaza Niagara Falls Fallsview has a restaurant on site.
    Room service (during limited hours) is available.

    Pool

    You can enjoy a day at the water park and take a dip in the indoor pool.

    In the hotel

    Stay connected
    • Wireless Internet access - surcharge
    Food and drink
    • Breakfast *
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Coffee/tea in the lobby
    Things to do
    • Swimming pool - indoor
    • Fitness facilities
    • Full-service health spa
    • Spa tub
    • Water park access (surcharge)
    • Sauna
    Working away
    • Business center
    • One meeting/conference room
    • Audiovisual equipment
    Services
    • 24-hour front desk
    • Concierge services
    • Currency exchange
    • Tour assistance
    • Dry cleaning/laundry service
    • Event catering
    • Wedding services
    Facilities
    • Elevator/lift
    • Air-conditioned public areas
    • ATM/banking
    • Safe-deposit box at front desk
    • Ballroom(s)
    • Banquet facilities
    Accessibility
    • Disabled parking
    • Accessible path of travel
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • Climate control
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Blackout drapes/curtains
    • Turndown service (on request)
    • Wake-up calls
    Freshen up
    • Hair dryer
    Be entertained
    • 32-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Voice mail
    • Complimentary newspaper
    • Wireless Internet access (surcharge)
    • Cordless phone
    Hungry?
    • Refrigerator (on request)
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Window opens

    Crowne Plaza Niagara Falls Fallsview’s small print

    Optional extras

    Self parking costs CAD 20 per night with in/out privileges (a different rate applies for extended parking)

    Valet parking costs CAD 30 per night with in/out privileges

    WiFi is available in guestrooms for CAD 15 for 24 hours (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    43.091601, -79.07157
    Hotel coordinates:

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    Map

    Crowne Plaza Niagara Falls Fallsview
    View Crowne Plaza Niagara Falls Fallsview on a map
    All hotels in Niagara Falls, Canada
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    Crowne Plaza Niagara Falls Fallsview Niagara Falls

    A short guide to Niagara Falls

    Big attractions accompany the big falls experience in Canada. Fallsview Indoor Water Park, one of the continent’s largest, sits at the foot of the Rainbow Bridge. Nearby, MarineLand Canada features killer and beluga whales. Gamblers can chose between Casino Niagara and Fallsview Casino Resort, one of Canada’s largest. On a clear day, visitors can see Toronto atop the 520-foot Skylon Tower.

    see all hotels in Niagara Falls

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Casino Niagara - 100 yards
    • Oakes Garden Theatre - 100 yards
    • Fallsview Indoor Waterpark - 100 yards
    • Rainbow Tower - 200 yards
    • Rainbow Bridge - 200 yards
    • Clifton Hill - 300 yards
    • Bird Kingdom - 300 yards
    • Ripley's Believe it or Not - 400 yards
    • Niagara SkyWheel - 400 yards
    • Maid of the Mist - 500 yards

    3.0+ mi

    • Niagara Falls Intl. Airport (IAG) - 6.5 miles
    • St. Catharines Niagara District Airport (YCM) - 8.4 miles
    • Buffalo Niagara Intl. Airport (BUF) - 20 miles
    • Toronto-City Center Airport (YTZ) - 41 miles
    • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 43 miles
    • Toronto Pearson Intl. Airport (YYZ) - 49 miles
    All hotels in Niagara Falls, Canada
    Reviews
    • All (437)
    • Business (16)
    • Romance (75)
    • Family (81)
    • Friends (26)
    • Other (239)
    3.6 / 5
    Good

    Score breakdown (from 81 reviews)

    • 5.0
      (26)
    • 4.0
      (22)
    • 3.0
      (16)
    • 2.0
      (11)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.8
    • Comfort
      3.5
    • Condition
      3.6

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Great location, but small and old rooms"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    We loved the fact that we had affordable fall views with close distance to all the attractions. The hotel was okay, but unfortunately there was a strong moldy smell in our room. The hotel was sorry and apologized, but you can tell the hotel is older. The rooms are very cramped, but fulfill their purpose. The location is gold!
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    Corinna
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Niagara falls"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    I prepaid for the breakfast but when I got there it was another story.They only gave me a credit towards breakfast.I felt inconvenienced but not in the mood to complain to the hotel since Im on a family vacation.Rooms were on the small side. Pool looks bigger in the picture.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    1.0 / 5
    Poor
    "Poor service. Nickel and dime for everything."

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Room with a view...not worth it. Tiny window overlooking a roof. Nice view if of the falls if you were tall to see the view. The front desk guy rolled his eyes at me, made up a price for the water park, then said it was no longer valid. The included breakfast was not enough to cover the cost. The parking ticket did not work in the garage. Overall a […] rip off. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Not handicap accesible, otherwise great"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel is great, in a perfect location, however the rooms are not very large and a bit uncomfortable to handicap person. I would recommend to friend with out special needs.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Angie
    US

    Crowne Plaza Niagara Falls Fallsview
    2.0 / 5
    Fair
    "very very small rooms!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Won't go back to this hotel. It has very small rooms because of it's age. Air condition was undersized and couldn't keep up with the heat. The picture of the crown plaza is deceiving, it does not look anywhere as big as the pic shows it. The good of this trip was the hotel upgraded us to a king suite for no charge which we appreciated.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    1.0 / 5
    Poor
    "AVOID THIS OLD HOTEL AND GO TO THE SHERATON NEXT"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    DID NOT ENJOY OUR STAY IN THE HOTEL, THE ROOMS ARE SUPER SMALL AND THE AC MACHINE MAKES A LOT OF NOISE. THE BATHROOM IS TINY AND THE LOOK OF THE HOTEL IS FROM THE 1920'S. AVOID AT ALL COST AND GO TO THE SHERATON NEXT TO IT.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Very nice hotel, but showing some age"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel is located at far end of the falls, , there are plenty that are closer, but this one is right next to the main entertainment area. Staff was friendly, hotel is clean. Our room was nice, bathroom was small, had the light cover missing, had a cracked bathroom sink, and just an overall aged look to it. The bed was very comfortable, room was quiet. […] Ate breakfast at the restaurant upstairs and had a great view and good food. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Steve G
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "niagara falls vacation, a must see place."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I wouldn"t have it any other way . Me and my wife enjoyed it, the shopping, the casinos. It was a little bit pricey, but worth it..
    Genuine Hotels.com guest review
    4 night family trip in Jul 2012
    JL Sahagun
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had hoped the waterpark was part of the stay. Parking is $20, WTH! Would have expected that as part of the accomodations. The area just isn't cheap. If you want to see the falls from your room, high number rooms are better, i.e. 430, 530, etc. Kinda disappointed, but not.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "Great time"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone was very helpful. It was the first time I had taken a vacation on my owe and I was delighted at how comforting the staff made my stay! I do however wish the hotels.com would had told me the water park was not included on my stay. After driving for 9 hours I was looking forward to relaxing. The hotel pool was just that , after all!!!! I would […] recommend this to anyone! Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    sagness
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "Crowne Plaza in Niagara Falls, Canada"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    All was ok however I tried to check in a few times before the actual check in time...I felt like I was being a bother to the front desk clerks...they seemed a bit annoyed that I had gone back a few times....I did only because I was tired from long trip and saw others checking in. Other than that, excellent location
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Location of the room was awful"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Although the hotel location is very good and the hotel staff friendly, don't ever stay on the 7th floor of this hotel. Since this floor is just below the Waterpark, it smells damp and awful.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "The Crowne Plaza in Niagara Falls"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I absolutely loved this hotel. It was beautiful, clean and the staff was very friendly. The waterpark and the connection to the casino make this a perfect location for families with children. We had a fallsview room which was wonderful, except the rooms are a bit on the small side. We didnt spend much time in the room, so it didnt cause us any issu […] es. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    Lori C
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    2.0 / 5
    Fair
    "Never Again"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    The hotel upgraded my family to a smaller room that was barley able to hold four people. The A/C was not working and the people at the front desk do not know what is going on and act stupid when asked questions. The only bright spot was the maintance man that gave us two fans to help cool down the room when the front desk said there is nothing they […] could do. I would not recommend this hotel to any one. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "Crowne Plaza at Niagara Falls - Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very convenient location for a view of the Falls. Convenient parking. Clean elevators. Up charge for parking and in room wireless access. Overall, a good value.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Crowne Plaza Hotel Review"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff was very helpful and the parking was free. The casino is nice and the people were very friendly. If you want to go to the water park is 30.00 extra. The rooms don't have internet and the business room only have two computers. For a Hotel this size it should be larger and more modern. The room was very small. Cozy but small. The room service […] staff was very nice. Very close to the falls and all the attractions. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    1.0 / 5
    Poor
    "small rooms"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    very small room,impossible to open the door all the way,too noise,security could not help with noise from the next room,DO NOT RECOMEND!!!!!!!!!!!! too expensive for such a service!!11
    Genuine Hotels.com guest review
    2 night family trip in Aug 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    2.0 / 5
    Fair
    "Not so Crown Plaza"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Smallest +3 star hotel room I ever stayed in. Bathroom was smallest I ever stayed. Hard to turn around without hitting the shower head. Cracked toilet. Room window facing directly to hotel aircondition units, thus loud during entire stay. I realize this was a discounted rate through Hotels.com, but I expected more from this chain. Staff was friendly […] and pleasant, but the room was very disappointing. Go elsewhere if you are expecting a "true" 3.5 star and above hotel experience. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The problem we had was our keys they would not work first day and part of the second day and they blamed them on our cell phones they were no where near them. The other thing was the bathrooms are very very small it looks like a old closet . I may never go back to niagra but the falls are what makes the whole experience everything around it can go  […] away. Read more
    Genuine Hotels.com guest review
    2 night family trip in Aug 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "Crowne Plaza Niagara Falls Fallsview"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    In a great locaton and all the staff were very friendly. The room we booked was not availible so they upgraded us to a room with a view of the falls, wow great stuff.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "excellent location..close to falls and action."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    If you want to be close to the falls, this is the place to be..It is only few steps away from the observation area, along the falls. The hotel had character and beautiful antique furniture. The drawback was the air conditioner that did not work properly but it got the room cool enough. There is a fee to park, but well worth it. You can come and go as […] you please, as a parking pass for the duration of your stay is provided. The waterpark above the hotel offers good entertainment for children. Will definitely recommend it, and will stay there again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Aug 2010
    Lisette K
    US

    Crowne Plaza Niagara Falls Fallsview
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "crowne plaza niagara falls"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    old hotel with noisy air conditioning and small windows, hard to sleep all night.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Bring your wallet"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Crown Plaza: Plus side - Very good location close to the falls and main area attractions (especially good for kids). Staff was nice and the views are very nice. Down side - The room was quite small, carpet worn, no fan in bathroom, no counter top in bathroom and noise from the hall and elevator were noticeable. Niagra Falls: Plus side - The Falls are […] simply amazing and a trip behind the falls and on the Maid of the Mist won't disappoint. We did the package deal that combined the two with a third attraction (avoids waiting in lines). Also, the bus tour guide was very good and offered lots of peripheral information that was quite interesting. These two attractions are at their best on warm/sunny days as you will get wet from the heavy mist as you get closer to the falls. These are a must for any trip to the Falls. They are expensive, but well worth it. Niagra Falls: Down side - Aside from the lodging everything is very very expensive. It's almost mind boggling how expensive things are. If you want to enter the water park attached to the Crown Plaza it will cost you a separate fee per person per day even if you are staying at the hotel. Parents are required to go in with the children even if they have no intention of going on any of the rides (so that's an additional fee per parent). The restaurants, stores, amusement attractions are all very expensive. The minor things (breakfast, ice cream cones an amusement attraction) all add up rather quickly. Parking is also expensive. Niagra Falls is a nice family destination for perhaps 2 to 3 days (unless your going to travel to attractions in the general area). If you are planning on simply visiting the Falls and staying in the immediate area 3 days is more than enough. We would highly recommend staying on the Canadian side as it is more suited for tourists based on what we saw. So don't forget your Passports. We traveled 7 1/2 hours from Connecticut and stopped at Saratoga on the way home (which broke the trip home up ni Read more
    Genuine Hotels.com guest review
    4 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Crowne Plaza Niagara Falls, Ontario"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was great except it smelled horribly! Possibly a mold condition.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "View"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Make sure when you make your reservation that when they say "view of the Falls" that is what you got. We had a nice view of the 4 stories parking building!!
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    Arlette R
    US

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Crowne Plaza Niagara Falls - lovely!!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Really nice hotel, very comfortable, with great staff. We also ate in the Rainbow Falls restaraunt - not cheap, but definitely worth it for a special meal with a stunning view.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    Anthony S
    US

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Good location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Everything was very close, casino, hard rock cafe and other entertainment on cliff hill. Maid of mist was really close to the hotel. Clean rooms and nice location. Disappointed with internet service and no conference rooms or a phone in the lobby to take call.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    1.0 / 5
    Poor
    "Niagara FAlls"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    The room was NOTHING as it was descirbed. VERY VERY small with a view of the parking garage. Beds were for people under 5'6" (a full bed would go wall to wall). i am glad we only had to be there two nights.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    Jack
    US

    Crowne Plaza Niagara Falls Fallsview
    2.0 / 5
    Fair
    "Crowne Plaza Hotel - Niagara Falls - July 2010"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    1) Front Desk checkin clerk, a caucasian lady, between 35-45 years old acted rude and ignorant to my questions when checking in. 2)The parking lot elevators hallway are way too cramped during peak hours of checkin and out 3)The beds that we had are too hard, I can almost feel the springs on the mattress, so needless to say, I did not sleep well 4)The […] parking spots for guest initially checking in is always full, most of the vehicles parked are service vehicles. 5)The parking lot seems to be in disarray, you really need to have a good memory to find your vehicle when you return to the parking structure or a good alarm system so you can trip your alarm and follow the sound. 6)I'm still really ticked off by this lady at the Front desk when I checked in, everytime I remember how she acted ignorant and rude. She almost have a script in her head that she just keeps repeating over and over to customers that are checking in, any variation from her script, she deals with it by acting ignorant to questions. 7)I surely will never return to this hotel again! Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Crowne Plaza Niagara Falls Fallsview
    1.0 / 5
    Poor
    "Disappointed"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Hotel was dirty and the bathroom smelled of urine. The breakfast bar within the hotel's restuarant was mediocre. The potatoes were cold. The hotel hot tub jets didn't even work. Not the neighborhood i would stay in again.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    Tammy A
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Good location but needs updating"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Good location for the waterpark and must see sights! Rooms and pool area definately need to be updated. Should be better quality for what you pay for.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    CA

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Great Historic Hotel at a Great Price"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I would strongly recommend this hotel if nothing else because of the price and its great location, connected to the Fallsview waterpark, and the older Niagara Casino. Admittedly, the hotel is "older" too, but it's kept in good shape. It also has lots of history - Marilyn Munroe stayed in the corner suite on the 8th Floor while filming the movie "Niagara" […] for example. Beautiful pictures of her abound on the the 8th Floor hallway, I wish there were more...The foyer is grand, and speaks to a different era of luxury, simpler times etc. The pool is a little outdated, as are some of the fixtures throughout the premises, BUT overall, it's a great property considering its price category, and its optimal location within walking distance to Lundy's Lane and the Falls. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    CA

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "March Break 2013"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The hotel is beautiful and clean, my only concern is the room space. It's very cramped for a family of 4.
    Genuine Hotels.com guest review
    Family trip
    Mar 18, 2013
    Jackie
    CA

    Crowne Plaza Niagara Falls Fallsview
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    CA

    Crowne Plaza Niagara Falls Fallsview
    4.0 / 5
    Excellent
    "Conveniently located"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel is very beautiful, however the price paid for the room was a bit expensive. The room was very small, the bathroom was awkwardly set up and the parking was a nightmare. The hotel staff were very friendly and the service was excellent!
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    Dee
    CA

    Crowne Plaza Niagara Falls Fallsview
    3.0 / 5
    Good
    "Rooms are tiny"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      4.0
    Our trip to Niagara Falls was pretty fun. If you go, buy the adventure pass, and also make sure to do the butterfly conservatory. Our stay at the Crowne Plaza was ok, but I wouldn't stay again. The beds were small, and the mattress rock hard. The bathrooms were super tiny, with no counter, or space to put anything. There was no fan in the bathroom so […] you had to leave the door open. There was mold in the grout of our shower, and the shower head shot water out the top of it. There was a tiny class counter above the sinks that was calcified, and rusted, not attactive at all. There was no fridge to keep anything in, you had to rent it for $30! Also we were told that we didn't have to pay for parking sense we stayed at the hotel, but at the end of the trip there was a recipt under my door for $45! The water park that is supposed to be a part of the hotel, but costs another $30, also not stated. Once again I would not stay here again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    Robin B.
    CA

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Just wanted to say Thank You to the gentleman who was on the reception desk the morning we arrived. We had taken the train and so arrived at the hotel long before check in. We decided we would spend the day at the waterpark (the whole trip was an impulse), and found out that we could get a discounted rate if we had a room number. The receptionist very […] graciously assigned us a room early and we were able to get the discount and enjoy our day. This is an older hotel, with gracious, friendly staff and a fabulous location just across from the US falls and in the heart of action. Thanks again. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Margaret
    CA

    Crowne Plaza Niagara Falls Fallsview
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    CA
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