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All hotels in Banff, Canada
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1 room,  2 adults 
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Room 1:

The Fairmont Banff Springs

51.163545, -115.561415
4 stars
405 Spray Ave, Banff, AB, T0L0C0 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $352 $294
available on 06/28/13
Price Match Guarantee
4.2 288 5

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    Image of The Fairmont Banff Springs, Banff
    4.2 out of 5 Excellent (288 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    If you make it to this little corner of heaven, treat yourself to a stay in one of the most historically significant hotels in Canada. Coming to Banff... and not staying at the Fairmont is truly cheating yourself from an amazing experience in a grand hotel. Sure, some of the rooms are rather tight, but they are spotlessly clean and well appointed. Besides, you're there for the view!! Make sure you get a room at the back of the hotel which has a picture perfect view of the mountains. Finally, the service here is unparalleled. We splurged on the Gold level room and the quality of service was well worth it. Right from the time of check-in we were treated extremely well - and this with a pre-schooler in tow! No request was deemed too difficult, and we were always well attended to. This is a lovely old hotel and is very well run; treat yourself to an experience travelers from all over the world have experienced for over 100 years. by Mel  from Toronto on 05/12/13

    Overview

    Location.
    The Fairmont Banff Springs rises over two scenic river valleys, and is located less than one kilometer from downtown Banff, Alberta, Canada. Sulphur Mountain Gondola stands two kilometers from the hotel.

    Hotel Features.
    This stately castle offers ten dining and bar venues that include the Banffshire Club. Prix fixe dinners include grilled Alberta bison, white-tailed deer and roasted halibut. Authentic German dishes are prepared at Waldhaus Restaurant, and an ample selection of ports, scotches and cocktails are served at the Ramsay Lounge. A fully equipped business center features computers with high-speed Internet access, and offers fax, photocopy and print services. Multi-function rooms accommodate corporate and social gatherings, and wireless Internet access is available in the lobby and lounges. An adjoining conference center houses a ski shop, a bowling alley and a theater. The Willow Stream Spa boasts mineral pools, a full range of spa treatments and a fitness center. Steam rooms and saunas, an indoor Hungarian mineral pool, personal trainers and numerous fitness classes. Two separate layouts present exciting challenges at The Fairmont Banff Springs Golf Course, while the hotel offers a myriad of recreational amenities and activities that include an indoor and outdoor pool, tennis, horseback riding, panoramic gondola rides, nature tours and multiple water sports.

    Guestrooms.
    The hotel offers 768 guestrooms and suites located in several wings, all with views of the forested Bow or Spray River valleys, or the surrounding mountains. Guestrooms, and one- and two-bedroom suites feature English-style décor in a union of bold stripes and soft floral prints. Accommodations feature satellite televisions, coffeemakers and windows that open to fresh mountain air.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $294
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Fairmont View room

    Fairmont Gold room

    Deluxe

    Fairmont room

    51.163545, -115.561415
    Hotel coordinates:

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    Map

    The Fairmont Banff Springs
    View The Fairmont Banff Springs on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Maximum number of pets per room: 2

    • A resort fee is included in the total price displayed.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Picnic area
    • Pool table
    • Restaurant
    • Shopping on site
    • Swimming pool - children's
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (surcharge)
      • Ballroom(s)
      • Bar/lounge
      • Clubhouse
      • Coffee shop or café
      • Golf course on site
      • Luggage storage
      • Number of floors - 9
      • One meeting/conference room
      • Parking limited (surcharge)
      • Tennis on site
      • Total number of rooms - 768
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Direct-dial phone
      • Free local calls
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • Pay movies
      • Premium bedding
      • Refrigerator
      • Satellite TV service
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Ski storage
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Parking (surcharge)
      • Parking garage
      • Porter/bellhop
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Secretarial services
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Banffshire Club - Scottish dinner-club atmosphere with vaulted ceilings and oak wainscoting. Upholstered leather seating studded with antique bronze tacks and heraldic tapestry covering Jacobean-style chairs. Tables set with fine linen, bone china, and crystal. Contemporary North American cuisine. Jackets recommended; no denim or sportswear. Reservations recommended. Dinner served Tuesday–Saturday.

    Waldhaus Restaurant - Bavarian cottage-style building created as a clubhouse in 1927 on the edge of the golf course. Dark-wood paneling, large fireplace, and wine cabinet housing excellent wine selection. Authentic German and Swiss dishes. Reservations recommended. Nightly dinner; seasonal closures.

    Bow Valley Grill - Casual dining overlooking the Fairholme Mountain Range. Sculptures and tables constructed by local artisans featuring the region's flora and fauna. Exhibition kitchen. Buffets and à la carte dining. Sunday brunch is a specialty. Breakfast and lunch served Monday–Saturday; nightly dinner; Sunday brunch.

    Castello Ristorante - Traditional Italian cuisine, wines, and desserts. Reservations recommended. Nightly dinner; seasonal closures.

    Waldhaus Pub - Located beneath the Waldhaus dining room. Casual bar with pool table and multiple TVs. Appetizers, cheese fondue, microbrews, and beers on tap. Open from late afternoon to late evening; extended hours in summer months.


    Samurai Sushi Bar and Restaurant - Authentic Japanese surroundings. Fresh sushi and sashimi. Japanese hot-pot dinners such as shabu-shabu, sukiyaki, and yosenabe. Dinner served five nights per week; seasonal closures.

    Golf Course Clubhouse - Located at Fairmont Banff Springs Golf Course, with superb mountain, fairway, and river views. Scheduled shuttle service available from the hotel's front entrance. Lunch, snacks, and beverages; seasonal closures.

    Rundle Lounge - Overlooking the Bow Valley. Appetizers and cocktails. Traditional afternoon tea served daily. Open from early afternoon to late evening.

    Ramsay Lounge - Large selection of ports, scotches, and cocktails. Open from late afternoon to late evening; seasonal closures.

    Authentically Local Wine Store - Offering wine tastings from a selection of regional Canadian labels. Cooking demonstrations. Open Wednesday–Sunday from early afternoon to mid-evening.

    Grapes Wine Bar - Intimate bistro and wine bar featuring Canadian labels. Fondues, pâtés, cheeses, salads, and other selections. Food and wine pairings. Open from early evening to late evening.

    Castle Pantry - Homemade breads, salads, cheeses, soups, and daily specials. Locally crafted chocolates and pastries. Mountain picnics to take out. Open 24 hours.

    11th Frame Games Café - Located in the bowling center. Video games, pool table, and snacks. Open from late afternoon to early evening.

    Room service - Available from early morning to late evening.

    Recreation

    Guests have complimentary access to the mountain resort's children's pool, indoor pool, year-round outdoor pool, and indoor spa tub. Within the Willow Stream Spa, the spa tubs, saunas, steam rooms, and Hungarian mineral pool are available for a surcharge.

    The health club (surcharge) provides treadmills, stationary bikes, weight-training machines, stair machines, elliptical trainers, yoga mats, free weights, and other equipment. Regularly scheduled fitness classes include yoga and aerobics.

    Golfers choose between the 18-hole Stanley Thompson course or the nine-hole Tunnel course. Five tennis courts are on site, with lessons and equipment rentals available. Also on site are an ice-skating rink and bowling center (surcharges). Cross-country skiing and snowshoeing are available on the resort grounds in season.

    In summer, walkers stroll along the banks of the Bow River to nearby Bow Falls. In winter, the snow-capped mountains offer world-class skiing and snowboarding at Mount Norquay, Sunshine Village, and Lake Louise. An independent company provides scheduled shuttle transportation (surcharge).

    Other seasonal opportunities in the Banff Springs area include kayaking, scenic boat cruises, charter fishing trips, river float trips, whitewater rafting, dogsledding, horse riding, and ice fishing.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Bicycle rentals on site
    • Bird watching on site
    • Boating nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Fishing nearby
    • Golf - driving range on site
    • Golfing on site
    • Hiking/biking trails on site
    • Horse riding/rental nearby
    • Ice skating on site
    • Kayaking nearby
    • Mountain biking on site
    • Playground nearby
    • Rowing or canoeing nearby
    • Running track/path on site
    • Skiing - cross-country on site
    • Skiing - downhill nearby
    • Ski lessons available nearby
    • Snowboarding nearby
    • Snowshoeing on site
    • Swimming on site
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: CAD 28 per person (approximately)
    • Fee for in-room wireless Internet: CAD 15.62 (for 24 hours, rates may vary)
    • Self parking fee: CAD 25 per day
    • Valet parking fee: CAD 33 per day
    • Pet fee: CAD 25 per room, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Banff, Canada
    Map
      of

    Area map

    A short guide to Banff

    Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.

    see all hotels in Banff

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Walter Phillips Gallery - 900 yards

    0.50 - 1.0 mi

    • Banff Centre - 1100 yards
    • Banff Park Museum - 1500 yards
    • Central Park - 1600 yards
    • Whyte Museum of the Canadian Rockies - 1600 yards
    • Upper Hot Springs - 1700 yards

    1.0 - 3.0 mi

    • Sulfur Mountain Gondola - 1.0 mile
    • Downtown Banff - 1.0 mile
    • Canada House Gallery - 1.0 mile
    • Canadian Ski Museum West - 1.1 miles

    3.0+ mi

    • Banff Airport (YBA) - 3.2 miles
    All hotels in Banff, Canada
    Reviews
    • All (288)
    • Business (8)
    • Romance (54)
    • Family (36)
    • Friends (12)
    • Other (178)
    4.1 / 5
    Excellent

    Score breakdown (from 36 reviews)

    • 5.0
      (18)
    • 4.0
      (10)
    • 3.0
      (3)
    • 2.0
      (3)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.0
    • Comfort
      4.1
    • Condition
      4.3

    Reviews: Overall

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "The quintessential Banff experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    If you make it to this little corner of heaven, treat yourself to a stay in one of the most historically significant hotels in Canada. Coming to Banff and not staying at the Fairmont is truly cheating yourself from an amazing experience in a grand hotel. Sure, some of the rooms are rather tight, but they are spotlessly clean and well appointed. Besides, […] you're there for the view!! Make sure you get a room at the back of the hotel which has a picture perfect view of the mountains. Finally, the service here is unparalleled. We splurged on the Gold level room and the quality of service was well worth it. Right from the time of check-in we were treated extremely well - and this with a pre-schooler in tow! No request was deemed too difficult, and we were always well attended to. This is a lovely old hotel and is very well run; treat yourself to an experience travelers from all over the world have experienced for over 100 years. Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    Mel
    US

    The Fairmont Banff Springs
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    A Traveller
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Banff Springs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great place in Banff and very suitable for family vacation.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2011
    A Traveller
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Kind welcome at the front gate, but when I checked in, I had wait 15 min. for the receptionist. It was disappointing. Valet parking was great. Room was clean, but some old. No bathrobes were ready, no sleepers. Location is great (Gondola, Bow falls).
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    Bon K
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Fairmont Banff Springs- A Royal experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were visiting Banff for the first time and decided to look up room rates for this amazing castle-like hotel. We found through hotels.com a very reasonable rate for a room with 2 queen size beds. We checked-in with our 2 small children and the room we booked was unavailble, so we received a complimentary upgrade to the executive suite. We also received […] 2 coupons for free milk and cookies for the kids, which was a nice touch! The room itself was spacious and comfortable. We also ate at one of the restaurants and the food was fantastic. The only downside was there was no water in the pool but the kids had fun in the kiddie pool. For a fancy hotel we never felt out of place, even when the kids were running and screaming. a Great stay, cant wait to go back! Read more
    Genuine Hotels.com guest review
    1 night family trip in Jun 2011
    A Traveller
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Excellent place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    There were only two complaints: 1. The service and food at the Bow Grill was pathetic. They burned my child's pizza and did not cook my wife's steak to order. They did replace these and provide credit but it took a long time to get the replaced food and we had lost our appetitie waiting for it. 2. The bathroom's have a sliding door that does not close […] completely. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2011
    A Traveller
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Banff Springs Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Old World charm with all the modern conveniences. Rooms were clean and well stocked. Pool, gym and exercise area wer clean and well stocked as well. Very busy place so you need to plan in advance to have the valet bring your car around. Staff are very knowledgeable about the area and the attractions in and around town. Even the biggest appetites could […] not do the breakfast buffet justice....it literally has anything and everything you could want. The outdoor pool is heavenly after horseback riding or hiking Read more
    Genuine Hotels.com guest review
    3 night family trip in Aug 2010
    Heather S
    US

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "Banff Springs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Beautiful Hotel and great restaurants. The indoor pool was antiquated and swampy, and if I had paid any more for the tiny room with a queen size bed I would not have been satisfied. Views from hotel magnificent. Exorbitant charge to use the spa.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "Farimont Banff Springs-does not get better inBanff"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    It is a grande old hotel that is an attraction in itself in Banff. Many people-- crowds of people there at the hotel but it really is a very lovely, special place. Not my favorite hotel but a nice and probably the best place to stay in Banff, price being no object. or room price did not come up to too much more than less attractive options
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    The Fairmont Banff Springs
    3.0 / 5
    Good
    "Banff Fairmount - huge hotel with old, tiny rooms"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The Banff Fairmount hotel is a beautiful building in a beautiful setting. However, it is mainly a convention and tour group hotel. We had an upgraded room with the smallest bathroom I had ever seen. For golfers, the course is beautiful but the staff disorganized and the cost very high. I will return to Banff but I will not stay at the Banff Fairmou […] nt. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    The Fairmont Banff Springs
    2.0 / 5
    Fair
    "Not recommned"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    Did not replace all towels. And there were too much walking when card key did not active, we should go back to lobby.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    A Traveller
    CA

    The Fairmont Banff Springs
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      5.0
    we were very disappointed,that when we arrived at the hotel at 3;45pm the staff told us our room was not ready and would not commit to it being ready for the 4pm check in time.when we finally found our room,because directions were very unclear,we were very disappointed to see a second rate room for the kingsly ransom of 509.00,I called to enquire as […] to a possible mistake of rooms and was assured that this was a deluxe room,one of the biggest. we have two small children and about the time theywere to be put to bed,this god awful banging started-extremely loud music.We called to the front desk at 10;30 pm,at our wits end,we were told things would be quiet at 11pm, that we were in the same wing as a wedding,don't you think someone should have let us know,no,at 12 it finally got quiet enough to go to sleep,the next morning we couldn't wait to check out.I purchased two 100.00 gift certificates and when I tried to redeem them was told that they were 3rd party and that the room had ben paid for by expedia,so they wouldn't accept them,now,isn't that a kick in the pants....after all that, in order to redeem our certificates WE HAVE TO DO IT ALL OVER AGAIN!!!!!! How do you think our stay was Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    MR AND MRS SADEK
    CA

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Enchanting experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    As a family of four we felt we were treated excellent at all times during our stay and our girls thought it was amazing to have the chance to sleep in a beautiful castle. We will for sure stay here again when we come to visit Banff!
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    Amanda
    CA

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Fairmount Banff Springs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was excellant. Extremely close to everything.
    Genuine Hotels.com guest review
    3 night family trip in Jan 2012
    A Traveller
    CA

    The Fairmont Banff Springs
    3.0 / 5
    Good
    "Banff Springs-Check in"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Our checkin luggage was not delivered to the room. I had to go to the front desk after approx. 30 mins. to request its whereabout. It was sitting in a room behind the front desk. The mattress in our room was concave and very uncomfortable. The room was extremely bland. Thanks
    Genuine Hotels.com guest review
    3 night family trip in Nov 2011
    Paul C
    CA

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "Fairmont Banff Springs"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    We all felt the food in the fine dining room was tasteless, overpriced and the server pretentious; on a high note the hotel itself was very nice and we found great food downtown in Banff
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    CA

    The Fairmont Banff Springs
    2.0 / 5
    Fair
    "Banff Springs Hotel in Banff"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    This is a very beautiful hotel, and the rooms are nicely maintained. However, when we arrived at 6 pm and asked whether we should make a booking for dinner, we were told that the hotel had eleven dining rooms and that booking wasn't necessary. In fact each of the dining rooms was completely booked out, and although there was a table available in one […] of them, it was near a cold air vent, so was out of the question. We asked for the table to be moved, but were told that this wasn't possible. Apparently, having not booked in advance for dinner, we hadn't any rights. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2011
    James A
    CA

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "Fantastic comfort, great quality!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2011
    A Traveller
    CA

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "Banff Springs Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Such a majestic hotel. The hottub and outdoor winter pool is superb, especially after a day of skiing. Should promote that there's a skating rink there. Didn't realize till too late. Downtown Banff is 5 Mins by car or 15 mins to walk, so very convenient.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2010
    A Traveller
    CA

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "Fairmont Banff - Very large and busy"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    I picked this hotel as I wanted a little luxury during our 3-stop tour of the Rockies. The hotel is situated in a fabulous location with all the expected amenities. However, I found the car-parking very expensive for a non-city location. We were disappointed not to dine in any of the restaurants at the Fairmont, as they were fully-booked. The hotel […] is not suitable for wheelchair users to reach all parts of the communal areas. At one stage, we were taken through the staff corridor to avoid yet more steps. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    CA

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Stunning location and perfect services"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel speaks of excellence. It is very well located and in itself is a must see landmark. Amenities are complete and service impeccable.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    Anthony G.
    CA

    The following reviews were posted by Hotels.com guests from other countries

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "子供連れでの宿泊"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    6ヶ月の赤ちゃんと一緒に宿泊しました。大きなベッドだったので、家族3人一緒に寝てもひろびろ!レストランも複数あって、私たちが食べたところは少し歩きましたが、サービスはとても良かったです。
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    JP

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "素晴らしい景色"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    娘家族とバンフに旅行した時に利用しました。何と言っても、ホテルの部屋の窓から眺める景色が素晴らしかったです!部屋もリノベーションされているのか、清潔で過ごしやすかったです。あとは、ベッドがすごく心地よかった!!!
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    JP

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Fantastico"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Serviço de quarto, staff, tudo de bom!!!
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    BR

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Fantastic place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a really fantastic stay we had on the Fairmont Banff Springs. The service was in top from the beginning to the end. Staff is really making sure that you are helped all the time, and they are friendly and open towards guests. We only stayed one night as a our plan was made, but were considering to stay some more days. We will 100% book there […] again, next time we will go to the National Park. Read more
    Genuine Hotels.com guest review
    1 night family trip in Sep 2011
    Jens Lading P
    NO

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "おとぎのくにのお城"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    お城のような素敵な建物もさることながら、環境の素晴らしさに圧倒されました。庭をめぐっても見渡す限りのロッキーの山々、ボー滝までの散歩道に現れた大鹿、ちょっと怖かったけど。 5階には専用のラウンジがあって、いつでもちょっとお茶ができてよかったです。
    Genuine Hotels.com guest review
    3 night family trip in Aug 2011
    MASAE T
    JP

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "眺望が素晴らしい"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    渓谷側を指定したこともありましたが、本館9階の部屋で素晴らしい眺望でした。 古いホテルなので部屋の大きさは狭く、窓も小さいですが、日中は観光で出かけてしまうので全く問題ありませんでした。 ホテル全体が重厚な雰囲気で、とても気に入りました。 フロント、レストランのスタッフも感じが良く、サービスは行き届いていました。 また部屋のTVで日本語放送を見ることができたので、75歳の母は喜んでいました。
    Genuine Hotels.com guest review
    4 night family trip in Aug 2011
    T
    JP

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    Александр Т
    RU

    The Fairmont Banff Springs
    5.0 / 5
    Outstanding
    "Slottet av Klippiga Bergen"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Kan varmt rekommendera detta hotell i Banff. Bara hotellet i sig är en turistattraktion av förklarliga skäl. Hotellet ligger inbädda i dalgången strax utanför staden Banff ca 130 km norr om Calgary. Hotellet har alla tänkbara faciliteter och rummen var kanon. Vacker utsikt, sköna sängar, rent och fräscht. Mycket att se och göra på hotellet. Det enda […] "negativa" är priset, dock är det klart värt upplevelsen! Ska du till Banff är det här du ska bo! Read more
    Genuine Hotels.com guest review
    1 night family trip in Oct 2010
    Carin S
    SE

    The Fairmont Banff Springs
    4.0 / 5
    Excellent
    "HOTEL FAIRMONT EM BANFFS"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2010
    A Traveller
    BR

    The Fairmont Banff Springs
    1.0 / 5
    Poor
    "フェアモントバンフスプリングスホテル 悪夢の一夜"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    思い出すだけでも気分が悪くなりますが、感情を交えず起こった事のみを書きます。 2010年8月7日チェックイン、8日チェックアウト。 予約内容はクイーンベッド2台、新館、マウンテンビューでした。 部屋に入って見るとダブルサイズの簡易ベッドが1台とソファー(簡易ベッドになります)が1台、窓の外は駐車場で車に乗り込む人とバッチリ目が合いました。体を捻って上を覗き込むと山がかすかに見えました。しかし、部屋の広さは20畳ほどで小さな丸テーブルと椅子が2脚、TVユニットで殺風景でした。 簡易ベッドがなんとなく変で、良く見るとベッドの脚が1本壊れて少し傾いていました。 すぐに、マネージャーを呼び部屋またはベッドの交換を要求しましたが、すべて却下、そしてマネージャー女子 曰く、 <フェアモントのクイ […] ーンサイズ2台とは全てこの組み合わせです。(ダブルサイズの簡易ベッドとソファーベッド)> と言い切りました。そして、べッドを修理する事に成りました。しかし、メンテナンスの人が何回も出入りしましたが、 深夜11時頃折れたベッドの脚に紙を何重にも折った物を挟んで修理完了と言われました。 マネージャーからのお詫びで、夕食と朝食をホテル持ちにしますとのことで、夕食をルームサービス(交渉で手間取りレストランは閉店の為)、朝食はブッフェレストランですませ、チェックアウト。 チェックアウト担当者曰く、<夕食は当社で負担致しますが朝食はカードにチャージ致します。> 最後の最後まで、この様な対応でした。 Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2010
    A Traveller
    JP

    The Fairmont Banff Springs
    2.0 / 5
    Fair
    "Fairmont à Banff"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    Malheureusement l'hôtel vend son nom et sa situation.Après une nuit dans un bâtiment annexe, jai pu avoir une chambre dans le bâtiment principal(ce qu'on voit sur les photos) La chambre est petite, la salle de bain est petite et absolument besoin de rénovation...des traces de rouille et de moisissure dans la salle de bain!! Attention ..parking ...25 […] $/jour !!! On se croit à New - York!! et cerise sur le gâteau l'internet à 14 $/ jour !!! on se croit au 19ème siècle!!! Cet hôtel , a , certes une situation exceptionnelle ,par contre a absolument besoin d'être rénové , et il faut qu'il revoit leur tarification et d'aretter de prendre les clients pour des vaches à lait. Il ne mérite surement pas son prix!! Read more
    Genuine Hotels.com guest review
    3 night family trip in Aug 2010
    Axel S
    FR

    The Fairmont Banff Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Le service au restaurant n'est pas digne d'un quatre étoiles. les chambres sont petites et un peu vétustes
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    CH

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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