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Location.
Surrounded by Grand Allee Avenue's trendy shops, restaurants, and bars, this Québec city hotel is a five-minute walk from the Quebec Convention Centre. The hotel offers unobstructed views of the St. Lawrence River, Old Québec and the Plains of Abraham.
Hotel Features.
At the Loews Le Concorde, L'Astral, a revolving fine dining restaurant on the rooftop doubles as an observatory, providing expansive views of the city, nearby parks, and the St. Lawrence River. Serving traditional French cuisine, L'Astral is open for breakfast, lunch, and dinner. Recreational amenities at this Quebec hotel include an outdoor pool, a spa tub, two saunas, and a fitness center. Children are offered ping-pong, foosball, and board games at the atrium-lit children's recreation centre.
Guestrooms.
Each one of the 406 guestrooms is furnished in contemporary style and features picture windows with panoramic views of the city. Bathrooms have marble countertops and framed mirrors. Rooms are also equipped with work desks, wireless Internet access (surcharge), multi-line phones, and two lounge chairs. 32-inch LCD televisions show pay movies.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
L'Astral - This revolving fine-dining restaurant on the 27th floor, accessible by glass elevator, offers breakfast, lunch, and dinner daily and panoramic views of the city, nearby parks, and the St. Lawrence River. International and regional cuisines are both featured, with the accent on local flavors and ingredients. Regular features include food festivals and organic, vegetarian dishes.
This hotel's recreational opportunities include a seasonal outdoor pool, spa tub, and two saunas. An atrium-lit children's recreation area has a ping-pong table, foosball table, and board games. The fitness center has two treadmills, a stair climber, two exercise bikes, strength-training equipment, and fresh fruit daily.
The hotel is across the street from Battlefields Park, an expansive green space suitable for strolling, cycling, and running in summer. In winter, the park is a magnet for cross-country skiers.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Good value"
We enjoyed our stay. I didn't have more to say but the review application forced me to.Genuine Expedia guest review
"Great room but Horrible customer service"
I liked the room and the check in rep was extremely helpful and pleasant. The room service rep were Also nice and pleasant. However my room would not get cleaned until the last day of stay. Also the hallways were extremely noisy with staff cleaning rooms and running their mouths. Also I definitely did not like the check out person that was completely […] rude, unprofessional. I asked Him for help with getting a taxi for me to the airport and his response was " go outside and start walking on the streets" to find a cab. He got annoyed when I asked him to call a number for me and kept pushing me off to another rep. He completely ruined the entire experience and I would not recommend that hotel to him. Read moreGenuine Expedia guest review
"Horrible Service."
Service was horrible, stayed there for four days, they only clean our room on the first day. Then when mentioned to the front desk, not even an appology. Very disappointed.Genuine Expedia guest review
""Nice hotel and good price""
THE LOCATION OF THE HOTEL IS VERY GOOD, IS CLOSE TO MOST OF THE ATTRACTIONS IN QUEBEC. ALSO THE STAFF IS FRIENDLY.Genuine Expedia guest review
"Great Hotel for walking and nightlife!"
The hotel was in a great location to walk and see all of quebec. Located at the top of Grand Alle where all the restaurants and nightlife take place. In addition, it was a close walk to lower town and also St-Jean where one will find a little more local street. Cosmos restaurant on Grand Alle was great and but avoid the Spanish restaurant.Genuine Expedia guest review
"Great location"
We enjoyed it very muchGenuine Hotels.com guest review
"very nice hotel"
great hotel, great service. A little outdated but probably one of the better hotels in quebec city. There are not many grand hotels in that area anyway. Rooms are fairly large.Genuine Hotels.com guest review
"no free in room WiFi"
Needs in room free WiFi.Genuine Hotels.com guest review
"Great location, adequte accommodations"
The hotel had a great location and was very convenient to restaurants and the Old Town. The room was clean and mostly adequate, but somewhat outdated and in need of a refresh. Public areas were definitely worn and badly in need of update. For example, carpets in front of elevators and on stairs were worn and dirty. Also lobby WIFI access was very spotty. The […] staff was very nice. We had a problem with our bathroom one night and a plumber arrived to fix it 5 minutes after I called. There was an erroneous bar charge on our bill which was removed without question. I would recommend if you get a good price but don't expect 4-star accommodations. More accurately described by 3 stars. Read moreGenuine Expedia guest review
"Be Aware"
The only problem we encountered was on one week end nite, we had a terrible problem with drunken party girls running up and down the hall until 5am. My recommendation is never go there on the weekend. Stay with week days if you want to sleep.Genuine Expedia guest review
The front desk person who checked us in was very discourteous and unhelpful. Also the WiFi service available in the lobby was not good.Genuine Hotels.com guest review
"Convenient & functional but not posh"
We liked: Room had comfortable beds, lots of pillows, & great water pressure in shower. Great location for touring Quebec on foot. Concierges very helpful. Rotating restaurant at the top has a view not to be missed. Pool was heated & kids loved swimming outside at night in early September. Not so much: The hot tub was small (like a residential model) […] & in a dingy room with no atmosphere--not even that hot. The food at the rooftop restaurant was fine but nothing special. The entire lobby area, halls, & rooms seemed worn & not at all "Loew's" caliber. Overall, not an extravagant getaway but very functional & good outweighed the bad. We took 3 kids & had adjoining rooms. Read moreGenuine Expedia guest review
"Solid but pricey"
Well located hotel but could benefit from upgrades to mattress and towels. Room was spacious, but couch had a burn hole and refrigerator wasn't cold enough. Hotel could benefit from having longer hours at its convenient store or offer in-room items such as bottles of water.Genuine Expedia guest review
"A wonderful place to stay."
We enjoyed the hotel. Its location was perfect and the service was excellent. It was elegant. We especially liked the pool and gym. The only negative was that it was not in the heart of the old city, so you didn't get that quaint, old Quebec feel. It had a modern American feel to it. We also did not like the restaurants close by, although we did not […] try the restaurant in the hotel. For a really good meal, try the Le Lapin Saute in the old part of town. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Loews Hotel was a plus"
Could have been a little more generous with coffee packets. We usually like to have 2 cups of coffee before venturing outdoors! Other than that it was a great experience.Genuine Hotels.com guest review
"Greta rooms, location -- garage not so much"
Great place. Weird architecture. Wonderful location. The garage is nightmarish.Genuine Expedia guest review
"Don't book this hotel!!"
The hotel staff was unfriendly and cold. The rooms were in need of upgrading. Sure they have new furnishings but no vents in the bathroom? The air conditioner made terrible noises, the ceiling was cracked and repaired poorly. I also did not see fire sprinklers. They charged extra for EVERYTHING, ugh. I wouldn't recommend them, period.Genuine Expedia guest review
"business + mini stay"
A large hotel such as this should have a cafe to enjoy a cold drink/muffin or a cup of coffee. Also, if a dozen people are in the lobby all the chairs are gone. The small (average ) bar opens at 4:30 pm, again, no where for business people or vacationers to sit and read, talk or visit. The only restaurant is the 360 dining at the top with a wonderful […] view of the city. impressive for fine dining. Great location and walkable to Old Town Quebec. We were on the Convention Floor for a function of 250 people and they did a fab job with the food and the service. Great Convention Local. Read moreGenuine Hotels.com guest review
"Great hotel for Quebec City."
Excellent location. Nice staff ready to help. The city itself is exemplary.Genuine Expedia guest review
"Great location"
The hotel is in a great location, about 10 mins walk from the old town. Quiet with a vibrant night life around ( room was quiet as a mouse).Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location"
This hotel is within walking distance to the old city and all of the neighboring sights. The front desk, bellmen and especially the concierge Bernard are helpul and pleasant. The hotel itself is extremely run down and not cared for with the exception of the lovely restaurant L'Astral. The room was not cleaned well at all. When we arrived there was a […] plastic fork under the table and some crumbs under the table and they remained there for 5 days. Read moreGenuine Hotels.com guest review
"Dated, tired hotel but centrally located"
Although this hotel is located in a centralized, convenient, and safe area, just blocks away from the Citadelle and Old Quebec, the actual hotel is old and tired. The lobby, rooms, and entire building are completely dated and need to be drastically remodeled! Because of the condition of the hotel, we feel it DOES NOT DESERVE A 4-STAR RATING. Moreover, […] the bell men were very unfriendly in that when we said hello to them, they just ignored us; maybe, it's in the French's culture to be reserved and distant with strangers. Nonetheless, as guests, we expect to be greeted and not shunned. However, the concierge and check-in staff were friendly and helpful. Read moreGenuine Expedia guest review
We had a wonderfull stay. The concierge ,Bernard did a great jobs picking restaurants.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Quebec trip for Roger Waters The Wall"
The facility was perfectly kept. The staff was excellent and very helpful. Smiles and greetings from everyone. Great location!! We loved our trip and a big part was this hotel and it’s wonderful staff.Genuine Expedia guest review
"Stay at Loews"
Loved it there.Genuine Hotels.com guest review
"Overall a nice hotel."
The hotel location was great. The staff were very accommodating. However, I expected a little more updated room. The bed linens were sub-par. Not even compared to what I would have expected. Most hotels of this rating have crisp linens and down comforter. The blanket was old and the sheet stained. The hotel was accommodating to replace the sheet. The […] room had been upgraded (TV, furniture), but the walls still had old wall paper and an old a/c unit. The restaurant was nice (view) and the food was decent, but the expense did not equal the quality. The was wonderful however. Read moreGenuine Expedia guest review
"Great Location"
Friendly and very helpful staff. We had a great stay!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"wait till renovated"
Hotel is run down and has a dirty feel to it. Nothing that has not been washed or cleaned, just filth accumulated overtime and old weddings, carpets, walls, pool, gym, even the rotating five star restaurant.Genuine Expedia guest review
"great hotel to make the most of Quebec City"
location location location the hotel is perfectly located to enjoy the party atmosphere of le grand alley and then walking distance from old town, while being very safe to walk even late in the night. the staff, they are excellent. very very friendly and helpful. they remember you by name and chat even if they are not at thier particular station and […] follow up to see if what they said was helpful and such. they really did make the stay at the hotel very nice. the hotel by itself is starting to look tired and might need a bit of an overhaul sometime, but the rooms are clean, the bed is very comfortable and the coffee pods are pretty good..:) overall, the hotel is functional and convenient, not the most romantic, with a great staff, and a perfect location. Read moreGenuine Expedia guest review
"very good"
This hotel was a good experience and I would stay again.Genuine Expedia guest review
"Lowes Le Concorde"
First stay at this hotel. At the rate we got via Hotels.com, we got to the counter to check in and they upgraded our room. Having lived in Quebec city for 4 years, the location is most excellent, short walking distance to Old City gates, close to excellent food etc. The room was very tidy and the room was quiet, with both the bed and pillows very confortable, […] my personal most important criteria. Read moreGenuine Hotels.com guest review
"Great value for money"
The gym could be upgraded but otherwise excellent value for money.Genuine Expedia guest review
"Nice place to stay, convenient, but expensive"
Our stay was early Sept 2011. This is a very nice hotel, the staff were friendly and spoke English and we had no problems. The restaurant was very expensive and I thought overpriced, there were better nearby. The location is on the edge of the old city and is fairly convenient to the tourist activities. It is surrounded by many restaurants, which we […] also thought were overpriced and didnt deliver the cuisine experience we had expected, but there are many others nearby. Would stay again. Read moreGenuine Expedia guest review
"Would stay at this hotel the next time we visit Quebec City, CA. Great location."
Our stay at the Lowes, was outstanding in every aspect. Location, ammenities and great service. We were located about 3 blocks outside of the entrance to Old Quebec City, which ended up being a pleasant walk into a historic area filled with some of the most wonderful quaint restaurants. We had an airconditioner that frooze up, but once there mechanic […] checked it out the front desk called and offered to move us and offered us a free drink in the bar area of the hotel. Make this your hotel of choice! BG from Upper Marlboro, MD Read moreGenuine Expedia guest review
"Wonderful Quebec Hotel"
Very comfortable hotel, with many restaurant options down the street and a beautiful park next to it. Great view from our 25th floor room. A good selection of coffee and teas were available in the room, and they were restocked each afternoon. The only dissatisfying element, and ultimately it was comical, is that only 2 elevators were functioning out […] of a bank of four. The wait for one to arrive could be many minutes, and as a result, people would pack on to an elevator regardless if it was going the direction they needed or not with the expectation that eventually it would stop at their desired floor. The hotel was upgrading their elevators and this was the reason for the lack of availability. Other than that, the hotel met our needs quite well. Read moreGenuine Expedia guest review
"Very Nice Hotel"
This is a nice hotel with large, clean, comfortable rooms and a friendly, helpful staff. Well located within walking distance of everything a tourist wants to see. Unfortunately, the elevators were under renovation and we had extremely long waits to get down to the lobby or up to our room. Hopefully, this will be fixed soon.Genuine Expedia guest review
"20th wedding anniversary getaway - great experience!!"
Arrived at hotel, asked for a nice view on the phone a week earlier. Room was on 26th floor (top floor)! Beautiful view. Chilled champagne & chocolate dipped strawberries there to greet us - very nice! Walk into town - Old Quebec - very convenient - ate in town the first night (Cafe du Paris) - very nice but pricey - romantic with candlelit dinner by […] a lit fireplace - funny, personable staff. Walked the streets, went to museum via 'Second Cup' cafe in the morning. Ate at L'astral the next night - rotating restaurant on floor above our room. Ignore the negative reviews - this was great - people, food, and the VIEW were all awesome! Not rushed, very professional/funny staff - try the local beer. Pricey walking out the door, but ....it's very unique and worth every dime. Front Desk - If you meet Cesar at the front desk, take a minute and talk to him - very knowledgable and great conversationalist - we're American and he was a nice linqual catalyst for us. Also, they will exchange US dollars at the front desk, so avoid bank charges in the US. Read moreGenuine Expedia guest review
"Absolutely Pleased in all respects"
Superb location, great view, good food, qualified staff. If you are looking for a place to stay in Quebec, you have to consider this one.Genuine Expedia guest review
"Fine"
...Genuine Expedia guest review
"Room was not ready for a few hours"
We arrived at around 5:30 PM (check-in time is 4 PM). Room was not ready and we were told it will take a few hours.Because of a rainy weather we had to sit few hours in a lobby waiting. Staff is very nice, service is OK. For this class of hotel internet should be included. Room is nice.Genuine Expedia guest review
"Great hotel!!"
The staff was very helpful and informative and provided info on where to eat, etc.. I was traveling with my daughter so it was important for me to have two separate beds. .The room was huge and had a beautiful view of the St Lawrence River. Great location too, within walking distance to every thing. Would definitely stay here again when I go back to […] Quebec. Read moreGenuine Expedia guest review
"Hotel in a Great Location"
The hotel was comfortable and in a great location. All of the main sights are within reasonable walking distance. Also, there are a number of restaurants in the area, so finding food is never as issue. Although there are a few nightclubs in the neighborhood, the noise is never bothersome. The staff is very friendly. The rotating restaurant on the top […] floor offers great views of the city! Read moreGenuine Expedia guest review
The only thing is the parking cost...$28.00 per night is quite expensive, but the hotel itself is simply great!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Going home"
I grew up nearby and felt right at home in the neighbourhood. My only complaint is with charging for wifi, in the room. Otherwise it was great.Genuine Hotels.com guest review
"Nice place and rooms but need renovation"
Nice place, clean rooms, but tiles had moisture and furniture was damaged.Genuine Hotels.com guest review
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