Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
L'Astral - This revolving fine-dining restaurant on the 27th floor, accessible by glass elevator, offers breakfast, lunch, and dinner daily and panoramic views of the city, nearby parks, and the St. Lawrence River. International and regional cuisines are both featured, with the accent on local flavors and ingredients. Regular features include food festivals and organic, vegetarian dishes.
This hotel's recreational opportunities include a seasonal outdoor pool, spa tub, and two saunas. An atrium-lit children's recreation area has a ping-pong table, foosball table, and board games. The fitness center has two treadmills, a stair climber, two exercise bikes, strength-training equipment, and fresh fruit daily.
The hotel is across the street from Battlefields Park, an expansive green space suitable for strolling, cycling, and running in summer. In winter, the park is a magnet for cross-country skiers.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The front desk person who checked us in was very discourteous and unhelpful. Also the WiFi service available in the lobby was not good.Genuine Hotels.com guest review
"Don't book this hotel!!"
The hotel staff was unfriendly and cold. The rooms were in need of upgrading. Sure they have new furnishings but no vents in the bathroom? The air conditioner made terrible noises, the ceiling was cracked and repaired poorly. I also did not see fire sprinklers. They charged extra for EVERYTHING, ugh. I wouldn't recommend them, period.Genuine Expedia guest review
"Dated, tired hotel but centrally located"
Although this hotel is located in a centralized, convenient, and safe area, just blocks away from the Citadelle and Old Quebec, the actual hotel is old and tired. The lobby, rooms, and entire building are completely dated and need to be drastically remodeled! Because of the condition of the hotel, we feel it DOES NOT DESERVE A 4-STAR RATING. Moreover, […] the bell men were very unfriendly in that when we said hello to them, they just ignored us; maybe, it's in the French's culture to be reserved and distant with strangers. Nonetheless, as guests, we expect to be greeted and not shunned. However, the concierge and check-in staff were friendly and helpful. Read moreGenuine Expedia guest review
"Needed to upgraded in 1999."
Very very tired and dated -- things are barely working -- service is decent location is great --Genuine Hotels.com guest review
"wait till renovated"
Hotel is run down and has a dirty feel to it. Nothing that has not been washed or cleaned, just filth accumulated overtime and old weddings, carpets, walls, pool, gym, even the rotating five star restaurant.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Zentrale Lage, jedoch etwas heruntergekommen"
Das Hotel liegt sehr zentral in Quebec, direkt an der Ausgehmeile mit vielen Restaurants und Bars. Parking im hoteleigenen Parkhaus ist möglich aber teuer. Das Mobiliar im Zimmer ist alt, abgenützt und schmutzig. Die Zimmer sind nur mittelmässig sauber. Betten i.o. Wir waren zu viert und hatten ein Luxury-Doppelzimmer. Von Luxus war keine Spur, war […] sehr eng für vier Personen. Die Ausrüstung im Badezimmer, Minibar (Kaffee+Tee) war jedoch nur für zwei Personen vorgesehen. Erst nach mehrmaligem Nachfragen wurden die entsprechenden Gegenstände ins Zimmer gebracht. Das Restaurant im obersten Stockwerk bietet eine schöne Aussicht auf Quebec. Es ist aber sehr teuer. Das Frühstück ist auch teuer und eher mittelmässig. Ich würde das Hotel nicht mehr buchen und auch nicht weiterempfehlen. Read moreGenuine Hotels.com guest review
가족과 처음으로 방문한 킹스턴의 인상이 호텔에서의 이미지로 인해 별로 즐겁지가 않았다. 아이들과 묶을 방이어서인지 1층을 주어서, 다른층은 없냐물어보니 없다는 대답을 들었다. 그래서 어쩔수 없이 1층의 룸으로 들어갔으나, 방에서 나는 퀘퀘한 냄새때문에 도저히 참을수가 없었다. 그래서 남편이 다시 방을 바꾸어주기를 요청했더니, 3층의 방을 배정해준 점이 기분이 안좋았으며 이 과정도 친절하지 않은 front dest의 여직원때문에 호텔에 대해 안좋은 기억이 생겼다. 게다가 3층으로 올라가는데, check-in하는 외국인과 만나게 되었는데, 그들은 처음부터 3층을 배정해주더라. 인종차별도 아니고, 몹시 기분이 나빴으며 다음에 […] 다시 이용하고 싶은 마음이 안든다. 시설도 사진과는 다르게 3층도 청결하지 않았다. 건물도 오래되었고.. Read moreGenuine Hotels.com guest review
"Déception"
Nous avions loué une chambre «de luxe». Bien que la chambre fût correcte, je ne vois pas en quoi elle était «de luxe». Je voyage beaucoup et j’ai déjà logé dans des hôtels considérés moins prestigieux et qui étaient mieux lotis. Il faut payer le Wi-Fi si nous le voulons dans la chambre alors que, aujourd’hui, même dans les hôtels de moindre qualité […] reconnue, ce service est gratuit. Au Loew’s, il faut payer pour tout au point que nous nous sommes dit que nous n’allions pas respirer trop fort car on pourrait nous charger l’air qu’on respire. Le parking est très dispendieux. Le seul avantage que nous avons vu pour cet hôtel est sa situation dans la ville mais cet aspect est loin de compenser la désagréable impression que nous avons, lorsque nous quittons l’hôtel, de nous être fait avoir. Read moreGenuine Hotels.com guest review
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