4.1
out of 5
Excellent
(519 reviews)
(Neighborhood average
3.9)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I've stayed in this hotel before. There is a big difference between the north tower (which is dark, dingy and really strangely laid out) and the lowrise... section of the building that faces Airport Road and houses the lobby (which was redesigned a couple of years ago and is very comfortable). The restaurant menu is pretty limited and almost exactly the same as the bar menu, which is a shame as there are are basically no other food options around. The internet is overpriced. The high points are that the staff are great: friendly and helpful, the shuttle runs frequently and on time (although beware that many airlines seem to put their crew up here, so it can be a jostle to get a spot on the shuttle for an early flight). I'd probably stay here again but only if the price was right. There are better options at Pearson for sure. by a Hotels.com guest on 06/02/13
