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Location.
Located in downtown Ottawa, this all-suite hotel is 1 block from the Rideau Canal and the Elgin Street entertainment district. ByWard Market and Parliament Hill are both 1 km (about a half-mile) away.
Hotel Features.
The hotel's fitness center includes a cardio machines and weight-training equipment. 473 square feet of meeting facilities are available for business travellers. An on-site restaurant showcases Italian favorites. The lobby features a giant aquarium. Pets are permitted for a surcharge. Conveniences include complimentary wireless Internet access and grocery-shopping service. Parking is available (surcharge).
Guestrooms.
The hotel's 218 suites have fully equipped kitchens and separate living and sleeping areas. Private bathrooms come with shower/tub combination. Complimentary wired and wireless Internet access is available, as well as 32-inch flat-panel televisions with free movie channels. Phones include voice mail, and local calls are free. Rollaway beds are also available (surcharge).
Roll-away beds available, charges may apply*
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Pets are allowed for an extra charge of CAD 25 per room, per day (maximum CAD 150 per stay)
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Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Pets are allowed for an extra charge of CAD 25 per room, per day (maximum CAD 150 per stay)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
"Will not stay again"
Pros: Very convenient location downtown with shops and eateries nearby Con: Booked a 2 bed suite. Rooms are very small and need renovation. It was very hot and there was only one A/C in the living room. The bedrooms were small and stuffy, We had to sleep in the living room. Lady at the reception was very curt and unhelpful. We asked about parking(paid) […] and were told all the parking space was taken up by longterm residents in the hotel. Fortunately there are nearby parking lots. Wouldn't go back again Read moreGenuine Expedia guest review
"Not a nice stay"
Toilet broken, beds were hard, no pay per movies and limited tv, linens terribly uncomfortable and cheap, thermostat didnt work, fridge froze everything despite being on warmest setting. Only reason it didnt get a "Dreadful" was because they were cheap, well located, had free internet that worked.Genuine Expedia guest review
"Okay hotel"
Suite was fairly clean, had small kitchen, rather nice bathroom, balcony, large, comfortable bed. The entire hotel has a strange, musty smell to it, though. I ended up sleeping with the door to the balcony cracked open (in november!) to have some fresh air.Genuine Hotels.com guest review
"Racial profiling"
From checking in to checking out the receptionist where really rude and we got racial profile heavy and they kept our deposit cause one of us left early and the room was registered to him name even if they contacted himGenuine Expedia guest review
"Biz Executive finds room disappointing"
Well first of all the non smoking room smelled of smoke. The mirror on the mirror doors was cracked. It was a very old decor and old furniture, obviously no money has been spent to refresh the room in many years!Genuine Expedia guest review
"Disappointed/ stock up your supplies"
we booked this hotel suite with 6 people and they knew it because we paid extra for the extra people but we had to call down for extra everything. we had one small shampoo bottle. no sheets or blankets for the pull-out and 2 cups. very disappointed that we had to call so often for more of everything. When i expressed my dissappointment the receptionist […] looked at me than continued to tell me what was charged on my credit card. no apologies until i once again expressed my displeasure. Probably will try a different hotel next time. Read moreGenuine Expedia guest review
"Dreadful"
no housekeeping, bed changes, or towel changes, balcony filthy ( pidgeon feathers and droppings). would not recommend to an enemy.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Noisy air con"
the hotel that most affect us was the Air condition, when it came on it make such loud noise that you can go to sleep, the whole night we were awaken by the sound of the air con . otherwise the hotel is close to all amenities..Genuine Expedia guest review
"Did upgrade even the rooms are available."
As I book my stay with hotels.com. they didn't switch my room from smoking to non-smoking room. Hotels.com told me that they will change it if the rooms were available. I checked in and while browsing found out the non smoking rooms were free, I called the front desk and asked, and told them that I will pay the difference. Then they let me do it. But […] I have to pay extra $25 for room cleaning as I stayed for 1 hour. I bit upset, but dont have any choice left as all other hotels were booked. I am not that happy about the front desk has handled. Read moreGenuine Hotels.com guest review
"worst exprience ever!"
My wife and I stayed 1 night at this hotel. the worst shower ever!! my wife was enjoying her hot shower when the water turned cold suddenly. i called the reception and they told me its because the system is very old that it actually took a while for water to reach 11th floor. so my wife waited there for about 2 minutes.however, the hot water was not […] consistent at all,turned cold about every 3 minutes..a nightmare especially in this cold weather!!!! Hot water is a must for a hotel that we are looking for, so we are not going to choose this hotel again. Read moreGenuine Expedia guest review
"Extended Stay - an "okay" stay"
The employees at the front desk were not knowledgable nor kind. One of the girls was abnoxioulsy chewing gum whilst picking her nose. The other seemed put out at the idea of fetching more towels for a room with four people. The room was clean but was not fantastic. The only part I enjoyed was that it easily accomodated our entire family in terms of […] space. Read moreGenuine Hotels.com guest review
"Bad value for money"
Bathroom was too small. Kitchen had very few utensils. Oven was dirty. Beds were hard and pillows did not have any fluff. Hence, very uncomfortable to sleep on. Room was stuffy and ventilation didn't work well. Could have got a 4-star hotel with breakfast for that price. Not recommended. Note: Hotel underground parking is under construction, so you […] will have to park on the street, off-street lots or Ottawa City Hall (5 minute walk). Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"extended stay deluxe ottawa - bruyant - accueil"
Nous avons passé 1 nuit dans l'extended stay deluxe à Ottawa Nous l'avons choisi car nous voyagions à 5 et il était possible de loger ensemble dans une seule chambre ce qui réduisait significativement les coûts. L'accueil des 2 hôtesses a été très froid. Nous semblions les déranger et elles n'ont fait aucun effort pour s'adapter à notre anglais moyen, […] mais correct. Nous avons toujours eu d'excellents contacts avec les canadiens, mais nous avons trouvé dans cet hotel 2 personnes désagréables. Par ailleurs le bruit de climatisation dans la chambre nous a empeche de dormir. Je déconseille cet hotel. Read moreGenuine Expedia guest review
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