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Location.
Situated in the heart of Ottawa, Hotel Indigo Ottawa Downtown City Centre is close to Canadian Tribute to Human Rights, Parliament Hill, and Supreme Court of Canada. Also nearby are National Gallery of Canada and University of Ottawa.
Hotel Features.
Hotel Indigo Ottawa Downtown City Centre has an indoor pool, a health club, and a sauna. Business amenities at this 3.5-star property include a 24-hour business center and a meeting/conference room. Dining options at this eco-friendly hotel include a restaurant and a bar/lounge. The staff can provide concierge services and business services. Additional amenities include spa services, multilingual staff, and gift shops/newsstands. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.
Guestrooms.
The 106 air-conditioned guestrooms at Hotel Indigo Ottawa Downtown City Centre include MP3 docking stations and CD players. Beds have triple sheeting and premium bedding. Guests can use the in-room complimentary wired high-speed Internet access. 32-inch flat-screen televisions are equipped with cable channels and pay movies. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include bathrobes and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Hotel Indigo Ottawa Downtown City Centre has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Nice stay"
The hotel is nice. The rooms are spacious and decor is funky. No carpet on the floors which I really like. The bed was a bit springy though. No pillow top or foam-old style mattress. Still comfortable but different. The location was great.Genuine Hotels.com guest review
"Great Place to Stay"
I would highly recommend this hotel. The rooms were clean, the location is great, staff was professional and the hotel is in great condition. It is a 10 minute walk to Byward market and only 3 blocks from the Parliament building.Genuine Expedia guest review
Great just needs upgrade on the beds!Genuine Hotels.com guest review
"Location great - downtown"
stay was excellent. My only concern is that parking is not convenient and costlyGenuine Hotels.com guest review
"Downtown Ottawa solved"
Great location, clean, clever. Similar to NYC in terms of space at this price point - except parking was easy. Service is phenomenally good and knowledgeable.Genuine Hotels.com guest review
"Very nice hotel and very close to everything."
Everything was great. It was clean and has very friendly staff. The Bistro's food was excellent and the staff was very helpful. We had a very relaxing stay. The only inconvenience was the escalator not working one time. That would not normally be a problem but I have a sprained and fractured foot. Getting to the underground is a bit of a challenge but […] it's nice there is a place to park. I would stay there again. Read moreGenuine Expedia guest review
"Great downtown hotel"
We stayed as a couple at the Indigo for a weekend of sightseeing in Ottawa. It's fairly modern and well-kept, and the staff was very helpful. Our room was nice and spacious. The downtown location is great for tourism and a convenient walking distance to the parliament, museum, Byward market and many other attractions. Underground self-parking is a bit […] tricky, but that's what you can expect if you bring your car downtown short of a valley service. Read moreGenuine Expedia guest review
"Will Stay Again"
Great hotel for business or leisure travel. Pretty decor (we stayed during Christmas), friendly staff, useful business center with internet. Within walking distance of Tim Hortons, Parliament, and shopping center.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Indigo Downtown Ottawa"
The room was a nice size, modern. The bed was very comfortable, the double stall shower was great! Can't beat the location, especially for the price. Pretty much everything about this hotel was great. The only thing I could put in a negative category is that maybe they need to have a certain time that is designated to adults only for the pool and hot […] tub....according to the spa area check-in we were not the only people that left when we saw the number of kids running wild in the pool area. The other thing...the bar could stay open later. We would definitely stay here again! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great DowntownLocation"
We were there for a quick overnight stay and this was perfect.Genuine Hotels.com guest review
"Close to all must-see sights"
Loved the hotel! Very clean, up to date, wonderful rooms. A 5 minute walk to Parliament buildings and about a ten minute walk to the Byward market, Art Gallery and Royal Cad Mint.Genuine Hotels.com guest review
"embarrassing"
The room was not soundproof.Genuine Hotels.com guest review
"Most comfortable bed/pillows - EVER!"
A very pretty little boutique hotel - exceptionally clean and the bed and pillows were exceptionally comfortable. I had the best few nights sleep that I can remember. But... yes, there's a but... I wasn't advised that the parking garage was under construction/renovation and I had to park 3 blocks awa - I was not impressed.Genuine Hotels.com guest review
"Great service"
We stayed friday and saturday, there were some hiccups with the room, but the staff accomodated us and switched the room twice, due to 1 not the right bed that we had booked and 2 the room smelled of cogarette smoke. The restaurant was azing very tasty foods without being too heavy. The only issue we had was the parking being under construction so we […] had to pay to park 3 blocks away. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice atmosphere"
Really good hotel, however they really need to do something about their towels - awfully hard and scratchy.Genuine Hotels.com guest review
"Great"
All was great about the hotel except that they were renovating their parking lot and I had to park about 4 long blocks away. Once this is fixed, I am sure that it will be much better.Genuine Hotels.com guest review
"Friendly staff in a central location"
The staff were very friendly and helpful and the room was very clean. The location is fabulous, central and within walking distance to many major attractions, and a short walk to buses for farther destinations. Reports of noise in the atrium seemed exaggerated to me, as it only got noisy after 9:30 am and I'm not convinced it would have been enough […] to wake me -- there were no disruptions of any kind while I tried to sleep. I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Great Winterlude Location"
Excellent location, perfect for our Winterlude stay. Walked to all the attractions and the staff was very helpful. Clean and well appointed room.Genuine Hotels.com guest review
"Opinion on Hotel Indigo Ottawa & restaurant"
I had great experiences the 3 times I stayed at Hotel Indigo in Ottawa. The only thing that I think could be improved is the restaurant's menu variety and its ambience.Genuine Expedia guest review
"a pleasant stay"
a very nice hotel overall. i used the fitness facilities in the morning and was impressed. there were only two things i found uncomfortable - the room temperature was too warm, and the light shining from the hallway through my door at night bothered me.Genuine Expedia guest review
"Awesome location and excellent staff!"
Staff was excellent and incredibly willing to assist if needed. Hotel is gorgeous and unique for Ottawa, however showed visible signs of necessary maintenance - panels detaching from walls, dust bunnies collecting on windows facing lobby etc. Overall, experience was great, and would stay here again 100%. The hotel staff and location really made it worth […] it. Read moreGenuine Expedia guest review
"Great hotel for your stay in Ottowa"
The hotel is well situated within walking distance of the sights. The staff were professional and courteous. I would recommend this hotel to anyone visiting Ottowa.Genuine Expedia guest review
I would rebook the same hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Temperature control very poor"
Could not adjust temp. in room, slept in over 24 deg Celcius heat :( No windows to open.Genuine Expedia guest review
"Improve the stay experience"
Improvement on the food including the variety should be made.Genuine Expedia guest review
Very odd, there were no hair dryers....I had to go to a wedding that day!!! Otherwise room was good.Genuine Hotels.com guest review
"Best for hotel for business travelers."
I had a room facing the street when I started so I was not able to sleep the first two nights because of the noise. But once they moved me, no questions asked I slept like a baby. It was a clean hotel with good room service an polite staff.Genuine Expedia guest review
I was disappointed in the exercise facilities.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Wonderful, clean and modern. Loved the boutique feel of the hotel. Would definitely stay here again and recommend it to friends.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Wonderful Experience"
My boyfriend and I stayed at the hotel when we came to Ottawa for a short visit. The service was amazing and the staff was knowledgeable and super friendly. Overall a really great experienceGenuine Hotels.com guest review
"Would certainly recommend"
Clean hotel, friendly staff. We were intercepted on the way to the door on a rainy day, greeted by name and offered a hotel umbrella - good service.Genuine Expedia guest review
"Close to Carleton University"
LOVED your comforters very cosy - Hotel was spotless and felt like we were at the beach - very fresh and lively - Staff was a tremendous help with directions. Rates were perfect - Appreciated the close walk to coffee shops as well - Indigo will be our hotel of choice for the next 4 years for my sons education at Carleton UniversityGenuine Hotels.com guest review
Our room was very nice, but we booked for a King size bed and got a Queen. Our room was on the 2nd floor so street level noise was an issue.Genuine Hotels.com guest review
"Not a hotel to stay while you drive a vehicle"
Inconvenient car parking or no parking facility at the time of check in. Water will leak to floor while taking shower, because design of standing shower wrong. Delayed breakfast service; have to leave without breakfast after wait of 35 minutes. Small roomsGenuine Expedia guest review
"Nice alternative, good location"
Nicely located hotel with well appointed and quiet rooms and excellent, friendly and helpful staff. Breakfast is good value but be aware that "breakfast included" means a $20 voucher to share between two people and it is a la carte with nothing available for under $10 so you will have to pay extra. The pool was a little cold. Would stay again.Genuine Expedia guest review
"Terrible Check-in and rip-off with Breakfast"
The Hotel looks good and it is on a great location. At arrival a young man that seamed to be a manager was rude at reception and kept saying my VISA card wouldn't go through when I had just used it 10 minutes before. As I asked to call VISA he facked a move on the computer and said it finally went trough. He then gave me bad instruction to arrive to […] the Parking lot and was really annoyed. I've never had such a bad reception. As I asked for my Breakfast voucher he didn't give it to me. On the next day after insisting that I reserved at Hotels.com with breakfast I was finally given a vaucher. After breakfast I had to pay $13 difference between the paid breakfast and the bill. I wil never stay at this Hotel again and I will never make another reservation with breakfast. The bed was comfortable but you pay 5star price for a 3star Read moreGenuine Hotels.com guest review
"Motel dressed up as a hotel."
The location of this hotel - a few blocks from Parliament, is excellent. On the surface it looks like a boutique hotel. In reality it is a motel dressed up as a boutique hotel. The rooms look pretty, but the floorboards are alarmingly spongy, the bed desperately uncomfortable, the coffee machine broken, and the coffee packets stale. The "view" was of […] the inner atrium, this means the "view" was actually of the corridor and the entrance doors to the rooms opposite. This means you cannot possibly have the curtains open as everyone can see right into your room. I opened them to try to get a glimpse of the weather through the atrium skylight one morning and the cleaner guy collecting the bedding from the rooms opposite waved at me. It was very, very wrong. So I was stuck with no natural light at all for the entire time I spent in the room. The woman who checked me in was rude and so far removed from being a people person it was beyond belief. The fitness room is signed, grossly, "phitness room" and the door handle was broken and the only thing stopping you from being locked in forever was a towel being used as a door stop, with a handy note suggesting you don't close the door or you will be trapped. The cafe was bad (non-dairy creamer instead of milk for coffee? Could you cut costs more??). Overall this was hugely disappointing and absolutely not worth the money. I would not stay there again. Read moreGenuine Expedia guest review
"Nice hotel but did not have the best room..."
Hotel is rather nice as a whole. Room was fun, with a couch, a reading chair, large king size bed, cute LCD tv, flooring instead of carpets and an overall nice bathroom+shower. Only minuses, and this is why I don't rate it a 5, are: - Our windows gave on... the lobby aka indoors... Kind of weird. I know Ottawa's streets aren't exactly scenic, but […] they would have been 100 times more exciting than looking at the hotel lobby and the receptionnist looking at us (and natural light is always nice) - Ventilation for the bathroom was minimal. Humidity from the shower could stay in the room for hours. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"July 14, 2012"
Great location, 5 min. From the Parliament Hill. Clean and staff very welcoming. Nice to know there was an indoor pool as well. Parking affordable and safe.Genuine Expedia guest review
"Awesome Hotel"
Hotel was gorgeous i really liked it. Very Clean, helpful staff. Took me some time to figure out where parking was and what to do. Then i found the drop off sign infront of the hotel. Then everything was fine. Very close to everything, definatly walking distance. i would reccomend this hotel to my friends and family!!!Genuine Hotels.com guest review
"Liked it!"
Our party was myself, 2 adult daughters and a 6 yr. old grand daughter for Canada Day weekend. Staff went out of their way to make her feel special and welcome. In walking distance of all we wanted to do and see. No frig in room but very clean and comfortable.Genuine Expedia guest review
"Good Indy"
Good clean modern hotel Location close to most POIs downtownGenuine Expedia guest review
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