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All hotels in Ottawa, Canada
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1 room,  2 adults 
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Room 1:

Hotel Indigo Ottawa Downtown City Centre

45.420209, -75.695205
3.5 stars
123 Metcalfe St, Ottawa, ON, K1P5L9 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $123
available on 06/01/13
Price Match Guarantee
4.3 159 5

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    Image of Hotel Indigo Ottawa Downtown City Centre, Ottawa
    4.3 out of 5 Excellent (159 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Location.
    Situated in the heart of Ottawa, Hotel Indigo Ottawa Downtown City Centre is close to Canadian Tribute to Human Rights, Parliament Hill, and Supreme Court of Canada. Also nearby are National Gallery of Canada and University of Ottawa.

    Hotel Features.
    Hotel Indigo Ottawa Downtown City Centre has an indoor pool, a health club, and a sauna. Business amenities at this 3.5-star property include a 24-hour business center and a meeting/conference room. Dining options at this eco-friendly hotel include a restaurant and a bar/lounge. The staff can provide concierge services and business services. Additional amenities include spa services, multilingual staff, and gift shops/newsstands. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.

    Guestrooms.
    The 106 air-conditioned guestrooms at Hotel Indigo Ottawa Downtown City Centre include MP3 docking stations and CD players. Beds have triple sheeting and premium bedding. Guests can use the in-room complimentary wired high-speed Internet access. 32-inch flat-screen televisions are equipped with cable channels and pay movies. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include bathrobes and wake-up calls. Housekeeping is offered daily.

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    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $123
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior

    Two Queen Beds Non-Smoking

    Standard

    One King and One Sofa Bed Non-Smoking

    One King Bed Non-Smoking

    One King Bed, Non-Smoking, Accessible

    Suite One Queen Bed Non-Smoking

    One King Bed Non-Smoking

    Two Double Beds Non-Smoking

    One Queen Bed Nonsmoking

    One Queen Bed, Non-Smoking

    At a glance

    Key facts

    Hotel size

    • This hotel has 106 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    • Express check-out

    Travelling with others

    Children

    • Children (18 years old and younger) stay free †

    Pets

    • Pets allowed *

    • 1 per room (up to 75 lb)

    Extra people

    Charges may apply, see hotel policy below

    Internet

    • Free wired Internet access in rooms

    Transport

    Parking

    • Valet parking (limited) *

    • Accessible parking

    • Secure parking
    Hotel Indigo Ottawa Downtown City Centre See hotels on a map

    Other information

    • Smoke-free property
    */† The hotel charges extra for these services or facilities

    Policies

    Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.

    Parking height restrictions apply.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Optional extras

    Self parking costs CAD 19 per day (a different rate applies for extended parking)

    Air conditioning is available for an extra charge

    Rollaway beds are available for CAD 15 per night

    Cribs/Infant beds are available for an extra charge

    Pets are allowed for an extra charge of CAD 75 per stay

    Special features

    Dining

    Hotel Indigo Ottawa Downtown City Centre has a restaurant serving breakfast, lunch, and dinner.
    Room service (during limited hours) is available.

    Pool

    Enjoy a swim in the indoor pool.

    Recreation

    On Site

    • Health club
    • Sauna

    In the hotel

    Food and drink
    • Breakfast *
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Free reception
    Things to do
    • Swimming pool - indoor
    • Health club
    • Spa services on site
    • Sauna
    Working away
    • 24-hour business center
    • One meeting/conference room
    • Business services
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Complimentary newspapers in lobby
    • Luggage storage
    Facilities
    • Number of buildings/towers - 1
    • Elevator/lift
    • Air-conditioned public areas
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in lobby
    • Umbrellas
    Accessibility
    • Disabled parking
    • Accessible path of travel
    • Braille or raised signage
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • Climate control
    • Air conditioning
    • Coffee/tea maker
    • Bathrobes (on request)
    • Iron/ironing board
    Sleep well
    • Blackout drapes/curtains
    • Wake-up calls
    • Premium bedding
    Freshen up
    • Private bathroom
    • Shower only
    • Complimentary toiletries
    • Hair dryer
    Be entertained
    • 32-inch flat-screen TV
    • Pay movies
    • Cable TV channels
    • MP3 docking station
    • CD player
    Stay connected
    • Desk
    • Voice mail
    • Complimentary newspaper
    • Free wired high-speed Internet
    • Direct-dial phone
    • Multi-line phone
    Other stuff
    • Daily housekeeping
    • Connecting / adjoining rooms available
    • Electronic/magnetic keys

    Hotel Indigo Ottawa Downtown City Centre’s small print

    Policies

    Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.

    Parking height restrictions apply.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Optional extras

    Self parking costs CAD 19 per day (a different rate applies for extended parking)

    Air conditioning is available for an extra charge

    Rollaway beds are available for CAD 15 per night

    Cribs/Infant beds are available for an extra charge

    Pets are allowed for an extra charge of CAD 75 per stay

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    45.420209, -75.695205
    Hotel coordinates:

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    Map

    Hotel Indigo Ottawa Downtown City Centre
    View Hotel Indigo Ottawa Downtown City Centre on a map
    All hotels in Ottawa, Canada
      of

    Area map

    A short guide to Downtown Ottawa - Glebe

    Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

    see all hotels in Ottawa

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Canadian Tribute to Human Rights - 300 yards
    • National Arts Centre - 400 yards
    • Confederation Park - 400 yards
    • Downtown Ottawa - Glebe - 400 yards
    • Ottawa City Hall - 400 yards
    • Confederation Square - 500 yards
    • Bank Street Promenade - 500 yards
    • National War Memorial - 500 yards
    • Elgin Street - 500 yards
    • Ottawa Convention Centre - 600 yards

    1.0 - 3.0 mi

    • Ottawa, ON, Canada (XDS-Ottawa Train Station) - 2.1 miles

    3.0+ mi

    • Ottawa Rockcliffe Airport (YRO) - 3.8 miles
    • Ottawa Macdonald-Cartier Intl. Airport (YOW) - 6.9 miles
    • Gatineau Ottawa Executive Airport (YND) - 9.4 miles
    • Ottawa Carp Airport (YRP) - 17 miles
    All hotels in Ottawa, Canada
    Reviews
    • All (159)
    • Business (15)
    • Romance (18)
    • Family (30)
    • Friends (5)
    • Other (91)
    4.3 / 5
    Excellent

    Score breakdown (from 159 reviews)

    • 5.0
      (74)
    • 4.0
      (62)
    • 3.0
      (18)
    • 2.0
      (4)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.4
    • Comfort
      4.1
    • Condition
      4.4

    Reviews: Overall

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    It was alright. Rooms are very small. Couldn't get the air conditioning to regulate. The food at breakfast was not good. But aside the hotel was okay. I don't think I would go back.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    A. L.
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "clean but over-priced!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    The room was by far the most clean of all the hotels we have stayed at in Ottawa - we have stayed at several over the past few years - and the most modern, however, not the most comfy! There was a ridiculously wide gap between the headboard and the rest of the bed and the pillows were partly falling in causing an uncomfortable sleep. The hotel was operating […] a single elevator (although I can't really blame them - the International Union of Elevator Constructors (IUEC) across Ontario went on strike last week so .. ) which meant we had to wait over 15 minutes for a lift. Also, the parking elevator was separate from the building and shared with another hotel, we had to drag our bags, a stroller and a two years old child across two sets of stairs before we got to the main elevator on the other side then a few more steps up before we got to the room .. and this is a relatively small hotel so it wasn't the distance rather the uneasy path. The parking is at the 3rd floor under the building with a one-way passage that allows only one vehicle at a time, extremely narrow, you'll need to be a good driver if you have a big car! And the hotel has no view .. seriously, no view. For these reasons I'd say it's nice to have a clean place to stay at and I enjoyed that but it was extremely over-priced because of the other reasons. Read more
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Bring your shoe horn"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Rooms for queen bed are small. The palce has a great location. We stayed several nights and enjoyed the free WiFi, which as as service is now standard. No movie channels and the parking is in another hotel, at the lowest level and with very tight access rounding the corners in a SUV.
    Genuine Hotels.com guest review
    9 night business trip in Apr 2013
    Brad
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Over rated Small and noisy room"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    You don't need to open the door to hear the conversation outside but you need to be reasonably small to use the bathroom and toilets and travel with very small luggage as everything is squized in.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    IE

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Ok, but not a 4* !!!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The room was small but pretty, its well located and the personnel at the desk were very nice. The main problem was that the walls are thin as paper: we could hear the person in the next room sneeze and everyone around closing their door, and the beds were not very confortable. It would have made an ok 3*, but no way it's a 4. And last thing: in every […] hotel you get a complementary bottle of water, but at this hotel they charge you 4$ for it... I mean come on ! I will not stay there again. Read more
    Genuine Hotels.com guest review
    Trip with friends
    Jan 29, 2013
    Gabrielle
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Parking is too difficult and Parking charges extra as it was mentioned free during the booking time by Hotels.com staff.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Temperature control very poor"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      4.0
    Could not adjust temp. in room, slept in over 24 deg Celcius heat :( No windows to open.
    Genuine Expedia guest review
    Other trip
    Nov 12, 2012
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Poor amenities,cozy rooms,outdated bathrooms"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Great location,cozy room. But pool and change room is really in a poor condition. Sauna is not working properly,was freezing,showers are old and did not looked clean. Really disappointed,because I choose that hotel considering pool and gym availability .Staff at the front desk was hardly friendly on the first day of my arrival,did not make me welco […] me, Read more
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    Julia
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Very odd, there were no hair dryers....I had to go to a wedding that day!!! Otherwise room was good.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Not a hotel to stay while you drive a vehicle"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Inconvenient car parking or no parking facility at the time of check in. Water will leak to floor while taking shower, because design of standing shower wrong. Delayed breakfast service; have to leave without breakfast after wait of 35 minutes. Small rooms
    Genuine Expedia guest review
    Other trip
    Aug 20, 2012
    Ranbir
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Indigo, Ottawa"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Pleasant but a bit cheaply reno'd; beauty is skin deep. Mattress was ol-style. Like the size oif the hotel and general environment was appealing, but quality of furnishings and general upkeep (paint here and there) is not as good as it looks in photos.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Hotel Indigo"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    The staff were excellent. The hotel is very clean and it is in a prime location. I found the room to be very small though. I was told there would be a fridge in the room and there wasn't. I had to use my washroom sink as a cooler by filling it with ice, and then had to wash my hands in the shower. I found that the amount I paid for the room was too […] much for what I actually got. I found the bed to be extremely uncomfortable to the point that when I woke up I couldn't turn my head left. That made for an interesting drive home! And the one thing that agrevated me the most was that the hotel charges $1 per LOCAL call!. Rediculous! Staff=great. Hotel=meh. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2011
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    unique interior design elements... less boring Staff was friendly, although not too experienced, it looked like....
    Genuine Hotels.com guest review
    4 night business trip in Nov 2010
    A Traveller
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "Pas pour un voyage en famille"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Bien que l'endroit est impeccable tant au niveau de la propreté, du confort et du service, il reste que cet hôtel manque d'ambiance. Peut-etre que l'atmosphère y est meilleur à d'autres moments de l'année ? Peut-etre est-ce la décoration qui est froide ? Je n'y retournerais donc pas en famille, mais pour un voyage d'affaires, oui.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good
    "bien mais bruyant"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Belle chambre propre et confortable mais bruyant. Nous entendions les protes des autres chambres tôt le matin, le camion de vidange (7:00) et les pompiers la nuit. Préférable les chambres vu sur l'intérieur j'imagine. Sinon, décoration originale, belle salle de bain mais chambre encombrée (deux téléphones et plusieurs choses sur le bureau). Lits confortables, […] service courtois, professionnel et en français . Par contre, menu ordinaire au bistro pour le déjeuner et service très mauvais. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    julie
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Se faire ajouter 29$ pour le stationnement pour une seule journée, c'est assez frustrant.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Claude
    CA

    Hotel Indigo Ottawa Downtown City Centre
    3.0 / 5
    Good

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2012
    A Traveller
    ES

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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